Walmart Supercenter

12/21/23-renewing my 1 star rating of this place. They have no real registers open and you have to wait in a super long line at check out. It's the last few shopping days before Christmas and this store is failing hard at customer service. Also the restrooms were a mess and looked like they hadn't been cleaned in days. Walmart, you can do better. This location needs closed down.

9/5/22-They don't have enough people working registers in the evening. This was a Monday (labor day) night and they couldn't handle the customers they had. Self check out was way down into the frozen food and the normal lanes were at points well into the clothes. Also several of the self check out lanes were closed so people couldn't even use them. It looked like a black Friday. They need better coverage at this store.

This morning around 10 am, I arrived to the Auto Center to get an oil change and my tires rotated.  A young guy asked me if I had an appointment and I told him no.  He then proceeded to tell me that I needed to go online to make an appointment.  I told him that I had been calling for two days and no one had answered.  If someone would have answered the phone then they could have told me that. I called back after 2 pm to speak to a Mgr.  I was advised by another employee that he was on an hour lunch.  Well it’s two hours now and no one has called me back to explain to me why I was denied service today. The guy never mentioned a wait time or anything.  I will be going to the store in the morning to speak with a Manager and if necessary I will call the corporate office. I want the footage pulled.  My money is good just like the next person.

What in the world is going on with pick up at this store?
They recently moved the pick up spots to a different location on the side of the store, but prior to moving them, the area was full of parked cars without drivers, making it difficult at times to find a spot.  There were people just hanging around, leaning on cars, chatting among themselves and with the workers.  It felt off, and unsafe at times.
Since moving the pick up spots to the other side of the building, it’s better, but there are still people just hanging around, talking to employees, etc.
They never answer the number on the sign, so if they don’t come out with your order within the first 20min or so, you better flag them down or you’ll sit in your car until the end of time.
I gave the three stars and continue to use this store because the shoppers that prepare your order do a really great job.

Store was clean and staff friendly. But if you shop for groceries here, check your expiration dates. I was only there for about half an hour and came across a bunch of expired things. I didn’t continue taking pics but on top of these I found expired salad dressing (2021!), cookie mixes, pancake mixes, etc.

There is a female Hindi there that touched me without my permission and then got offended when I told her not to touch me. She was also hiding her name tag so I couldn’t see her name. When I asked another employee, cart boy Jesus, for assistance to call the manager on my phone he pretended not to speak English. And I was asking him for assistance because when I called the store to report the non consensual touching of my person, the call dropped.

FL Davis Ace Hardware Centerton

I Love My Local Ace Hardware Store. It Is Brand New and Well Stocked Hardware Store,. Staff Is Always Waiting @ The Front Door To Help YOU Find What You Need. They Have Great Deals On Weekly Sales. If You Live In Or Around Centerton, This Is Your Go Too Hardware Store...

Leo was great at getting us ready to with our new string trimmer.  Ace is the place for the helpful! Thanks Leo you rock!

This was a great addition to Centerton. It's super convenient. I needed a dryer exhaust hose and thankfully I didn't have to drive all the way to Rogers.
The store has cleaning supplies, hardware, paint, a gardening section, automotive items, some house wares and much more. It was like a small supercenter or Lowe's. It's definitely convenient if you need something real quick and don't want to drive all the way back into town.
The staff was friendly too.

I love me an Ace Hardware more than you can even imagine.  I like the setting and location of this Ace Hardware as it is a bastion of small business turns mainstream giant in the middle of Walmart territory. That being said, the store is a little underwhelming in terms of it stock and necessities you can find charming little one off that I frankly have not seen anywhere else like Bird houses that seem hardware merchandising watering cans that seem boutique

Picking up an order was great. Getting help on information to purchase a lawnmower was poor. My neighbor suggested I go to the Gentry store but I felt that this was closer so it should be fine. Every question I asked was referred to the sign hanging on the mower. I purchased a great lawnmower from Walmart.

Nordstrom

It's a Nordstrom so it's always packed. I went with the intention of exchanging a gift I received but no one would help me because they wouldn't make a sales commission. I was shuffled around to and from every department because their specific department didn't allow exchanges (all department accepts exchanges).  I wish I had a better experience as I do enjoy shopping there but this specific incident left a sour taste.

Me and my boyfriend were looking at colognes tonight and I wanted to mention how impressed by Maya and the other lady who helped us with the fragrances. I wish I got her name! But they showed true knowledge and passion about what they were selling as well as made it an enjoyable experience! Hopefully when I come back to buy Christmas gifts they’ll be there :)

This Nordstrom is as good as I've been to, so take the 3-star rating with a grain of salt. This might not even be corporates fault, this could be the state of large scale fashion. But I don't feel like a lot of what I'm being asked to pay makes sense for how well the clothes would hold up. That and the "deals" in the clearance are laughable. House brand shirts you'd find at Rack for "10% off", come on now. Men's casual section, outside of some All Saints and Wax London stuff was also very off trend (maybe an area thing). Service was good as always and I liked the employees who helped me.

I just wanted to go shopping to see if deals were out and there was and there was also a boat load of people there that day.

I had a good shopping experience until Renee ruined it (Second floor, women's clothing). Horrible customer service from her. She was very discriminative, rude, and unprofessional.
Renee was extremely rude with what she was saying and how she was saying it, and along with that she was making faces at me. I had another customer stand next to me and she looked shocked at how that woman was talking to me. Maybe she is new and still didn't complete her training, but rude employees like that should not be on the floor! I got ignored by her twice, I had to "hunt her down" for help (even though she did not look busy) and when I did ask “can you help me please” she made a face and asked "Yes??". After I asked my question she was answering and making faces like I was the biggest inconvenience. Very disappointed, and I am glad that another customer saw the way I was treated and was very shocked.

So with all the new renovations, there have been more customers.

Now I think they're struggling to keep up with inventory. I shop here as often as I can and I'll notice simple things not being restocked like vitamins or someone keeping up with the clothes department.

The store looks decent, it's just feels unkept.

My last resort for shopping. Hate it here.

Edit: went in yesterday and a bunch of deli sandwiches were expired and some were still frozen and expired which is weird. Deli had like three hot items ready. A Cop asked me “what do you need?” when We I entered the store. Oh but look they put new paint and signs up lol. 8 years later and this place still has terrible customer service and managers that look high all the time. Seriously avoid going here.

Not a single good egg in the building, just this lone, sad carton of all cracked ones. Looked like the entire store had been raided. A ton of staff sitting around doing nothing. Food desert vibes :(

This Walmart has changed a lot. They have changed the cash registers to self service and have a lot of room to check out. Don't know if there's any for an actual cashier, but I believe (and hope) they do. Just for the people that are disabled, that may have a lot of items. Or for people that may have 1 or 2 carts full of groceries. I did have to go to another register to purchase a bag though. The one I had didn't have any available. But overall it was cool.

This store is the absolute worst Walmart. I purchased all the items I had picked out and they had followed me through our the entire store as if I was stealing or something. It's really invasive to do this to people and I understand that it's their job but to sit there and also hassle me at the door after presenting my receipt. I swear that the employees are not dedicated to customer service what so every this is probably the last time I'll be visiting this location.

Ace on The Fax

Good store, somewhat limited supply.    The cashier are always friendly and helpful.  But its hard to get anyone to help find what I'm looking for.    More than once I've walked toward personnel looking for something and they turn and walk away.

Stacey was a HUGE help in helping me locate the right parts for me to fix my luggage rack on my bike. It saved me loads of time, and she was super friendly too. Ace really lives up to its promise as the helpful place every time I go, but this was even better than usual!! Thanks again, Stacey!!!

I love this store a little too much. Since beginning my woodworking hobby a few years ago, I've spent a lot of time here. Without exception, I've found the staff members very helpful.

Clean,well stocked customer service impeccable!!!!!  found exactly what I needed and the young adults they employ are very helpful and well mannered.Highly recommend this business especially if you live in area!!!! Will not be disappointed they deserve 10 stars

Ordered a new Weber natural gas  grill and was able to get free assembly and delivery, try getting that service from the big box stores.
Also, the delivery person looked at my new natural gas connection and told me what fitting i will need to connect my grill which saved me from calling a plumber and $$$.

Great customer service!!

Ace Hardware of Tamarac Square

I went in looking for 2 specific items. The young man didn't just give me vague aisle directions. He stopped what he was doing, walked me to where they were, and discussed the project with me. I was so impressed with the level of customer service. Thank you!

I recently moved to the neighborhood. I needed some items for the move-in, and Ace Hardware was the perfect answer. Richard was very helpful and kind. He has helped me find exactly what I needed to complete a few projects more than once.
Everyone I have encountered in this store has been friendly and professional. I am happy to have found a local, well-stocked hardware store.
Thank you for the excellent service!!

I absolutely love this store. They have EVERYTHING I ever need and then some. The associates are knowledgeable and super friendly. I always leave ACE happy.

There’s a very unfriendly woman with no personality at this ACE hardware. . .I went in to purchase a Birthday card for my daughter because they carry my favorite greeting cards. However, I was met at the register with this woman who not only didn’t greet me but wouldn’t even make eye contact. She asks if I’m a member, I say no, then remembered I am. ( I’m not a frequent shopper). When I said I was, she said it was too late that she was passed that screen, still no smile or eye contact. She was pure rude! As she scanned my one item, I walked out without a word. Unfortunately we can’t train ppl to be kind and friendly.

I was pleasantly happy coming into your store today I got a hose and nozzle, and had some questions about washing the car and the length of those but Josh was very helpful and immediately approach me and walk me to the section. Definitely recommend. A++++

Johnstown Ace Hardware

Love love love! Has everything you could need and super helpful workers! Prices are the same or lower than other stores further away! Thank you Ace for the awesome store and great experience the first time I stopped in!

I am very happy to recommended this store because it has served me well many times. Not only have I gotten crucial parts I needed for repairs in a pinch but I also found that they sell the one brand of dog food I've used my pups whole life and it's just right here in town. They have a program to give you free bags etc. I would recommend this store to anyone because you can always find someone friendly and helpful. You can find just about anything here that you would need to start or finish a project.

I would look like to acknowledge one of your employees Abby she was working upfront on Friday and I was having a bad day .Abby greeted me with a big smile and helped me out with what I needed (flowerpot) she was great and very friendly.I can not thank her enough just a friendly face not hating the world or her job.      Thank you Abby.

Jamie Morrison

Great place for the small home repairs. They have a decent nut and bolt aisle as well. Also, they were able to special order me some adhesive I needed for a project. My only complaint is that I wish they would carry the smaller 3x5 drywall boards.

Helpful and friendly staff. If someone doesn’t know, they find out, find who does, or direct you to the person that does. Clean, well lit.

Ace Hardware at Austin Bluffs

There is a reason I always start at Ace. They have such friendly and knowledgeable staff. Scott knew exactly what I was looking for and told me both spots that I would find them in the store. He also had answers for a few different ladder questions I had.
Checking out was a breeze as well, Cindy was so efficient and warm. Holiday seasons tend to be tough on retail associates, so it was a delight that she was so cheery and bright.
Ace doesn't always have what I need in that location, but as I said from the start. There is a reason I always start at Ace rather than other "big box" stores shall we say...

This used to be my favorite hardware store.

They somehow manage to have greater selection, and always have more knowledgeable staff than the big box alternatives.

Sadly, their decision not to have public restrooms no only breaks State Law, but it can sometimes shorten the duration of some shoppers’ visit.

The phrase “Out of Order” is used. Really? A Hardware store doesn’t have parts and wherewithal to repair a sink or a toilet?

Or are there other less virtuous reasons to withhold this basic service to customers? Like not wanting to clean it. Or not wanting non-verified customers to use it?

C’mon folks. Let’s revive the concept that you are a neighborhood store. A friendly part of the community. Who actually cares about the needs of their customers.

I was helped by a bright young man named Ron today. It’s very rare to get decent customer service in any kind of store today. Somehow it’s as if we have lost that art as a people…which is especially sad in this country, where we used to excel at it. And this is particularly true in a place like a hardware store, where it can be hard to find anybody working there who actually knows either the hardware, or what it does and how to use it.

In a day gone by, that was why you actually went to independent hardware stores, not only to find what you needed, but to get advice from somebody who knew the territory.

Well, Ron is a throwback. He’s one of those people with multiple interests and multiple talents, who actually knows and is interested in what he sells, as well as being interested in his customers. He gave me recommendations and great suggestions for a variety of projects that I’m working on. Not only was it very helpful talking with him, it was fun!!

And I spent money today on multiple goodies, and I’ll be back there soon to get some more. Thanks, Ace, for continuing to be of service, and for hiring terrific employees like Ron! In fact, every employee I had interactions with there today seemed in a good mood, and all were more than willing to help! Well done, Ace!

We don’t want to see specialized hardware stores go the way of RadioShack, and I believe customer service can be one of your greatest selling points! Thank you for being there, Ron and Ace, and for having what I needed.

I recently had the pleasure of receiving exceptional customer service at Ace Hardware, all thanks to the kind and knowledgeable gentleman named Scott. I approached the store with a home project in mind, and Scott went above and beyond to help me find the perfect solutions. With his friendly demeanor and genuine willingness to assist, he patiently listened to my needs, provided expert advice, and even offered creative suggestions that made my project even better than I had envisioned. Scott's professionalism and commitment to helping me achieve
my goals made for an incredibly positive experience, and I left the store feeling grateful and satisfied. Ace Hardware truly shines with remarkable individuals like Scott, and I highly recommend their services to anyone seeking quality products and unparalleled customer support.

We are regular customers of your Ace. Over the last few months, our Ace experience has been very much enhanced by your door greeter Scott, he remembers our name, remembers what we purchased last time we were in. He is very helpful, alway positive and he makes us feel important every time we come in. He is a great asset to the Ace experience

Walmart Store 100 is a very busy store, always full of people and lots of merchandise to browse. This visit took longer than usual because the photo department was very disorganized and the associate had a lot of trouble locating my order. However, he was really friendly and was clearly trying his best. During checkout we needed help with a coupon that required a "salaried manager," so it took a few more minutes. During that time we had at least 4 different associates offer to help before they realized they couldn't. I was impressed at how ready they were to help anyone who looked like they needed it. Overall, it's a great store and well run, for the volume of product and customers that are in and out on the daily.

The Drone is super neat to watch. The flight crew is super friendly and doesn’t mind showing spectators a test flight. Store was cleaner then most I’ve seen.

Would give 0 out of 5 if I could. They had phone cases on clearance for $15. When I went to check out they were $30. I asked for help they came over and said there was no way this case was on sale for $15. I showed them how there were 4-5 of the same phone case on the same rack for $15. They then blamed it on customers moving items. So customers moved 5 of the same phone case to the same clearance shelf? That’s just flat out nonsense. I asked for a manager and they refused and just looked at me crazy. Awful customer service and a terrible way to handle an EMPLOYEE mess up. I usually shop here for convenience but I’ll switch to more local stores that’ll stand behind what they price. 👎

Thee biggest Wal-Mart I've ever been in! Was astounded by how massive it was. Everything you could need in one place for sure. Everything was so clean and orderly. Could easily find what you needed. Most things had giant signs above them. Wonderful store! Had self checkout on both sides plus in the middle had your slew of regular cashiers. Cart returns in convenient spots all over. Great sized handicapped spots, those all over as well. Definitely a great store!

I’ve waited at online pick up for an hour now I’ve called multiple times to reach their department and then I started calling the operator each time I’ve been hung up on. Earlier today I waited for help at the fabric counter then tried to call them walked to customer service where they were letting the phone ring as I stood in front of them and told them that’s me trying to call they said oh sorry we didn’t hear it then said they would send someone to me in fabric then I waited for another hour almost until I gave up and left. It’s sad that of all places to have a bad Walmart it would be here.

Harbor Freight Tools

The store was clean and well organized. The staff was pleasant and knows the stock well. This organization sells budget tools at a budget price. It's fantastic if you know what you are looking for. For example, I wanted a descent tile saw for a few jobs, and didn't intend to spend the premium for a contractor grade saw. I found exactly that and was impressed by it's quality. Were I a pro, I would have purchased differently, but for my $500, I bought exactly what I needed and it exceeded my expectations.  In short, know what you're looking for and be realistic about your expectations.

And people wonder why I can't get through the store very fast lol

Found what we needed. Was a very uncomfortable experience. Staff and patrons didn't know what to think of two women shopping for a power bank and some tools. Seems they felt it was ok to stare and say questionable things under their breath. Maybe a different location would be more welcoming. We will only go back if it's the only place that has what we need.

Dont understand their website nor calling them ... says they have a trailer in stock before I drove their and went in to buy it. Cashier was rude about it all and acted like it was to big of a question to ask if they had it in stock when i showed him the website. He acted like he talked to someone on the radio to ask but before he was done talking on the radio he said "nope we dont have one, all the stock in Harbor Freight is messed up, its been like that for 2+ years so we dont have any for sale and wont have any for sale for a while"  and called the next customer up and didnt give me the chance to ask a question. Frustrating I guess and his attitude and felt like he was pushing me to side to to help the other customer.

This is by far my all time favorite harbor freight store. The manager Allan is amazing

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