Papa Murphy's | Take 'N' Bake Pizza

Everyone that works there is always professional, clean, and friendly.  They always do their best to ensure every pizza they make is perfect so each customer gets bragging rights come meal time. I have yet to find any place comparable to Papa Murphy's.

I placed an order for one pizza on Tuesday 9/18/23 from the app. I arrived at the time the app/email said it would be complete (30 minutes later) to find a line out the door.  The pizza was not ready, and had to wait in line for 45 minutes to ask about it.  During this time everyone ahead of me was complaining about their orders not being ready too.  Once I got to the register, they said they did not have the order and they would make it.  It took another 15 minutes to get the pizza. I was there an hour total waiting.
I understand Tuesdays are busy because of the deal, the store should staff for this.  If they cannot, then the app should not give a false impression that it will be ready on time.  Other restaurants stop taking online orders when volume exceeds what they can actually turn around. Bottom line is the young staff were overwhelmed. I hope ownership sees this and takes steps to address the issue. I will not return until I hear otherwise.

Fast, friendly, service. The line was long, but the staff worked steadily thru it and before you know it... the line was gone! The staff always have smiles on their faces. Fresh product. The menu has a wide variety to choose from. The store is always clean.

I come here for my family every other week at least. The food we got was great as usual, but I was extremely disappointed that not a single worker was wearing a hair net or hat. I work in the food service industry and food safety should be top of mind.

ZERO sense of urgency in that building. Website said it would be ready in 30 mins, go in to wait another 30 mins. Fully staffed, store full of customers working as slow as possible, like comicly slow. What's going on over there?

My son and I come once a week. The food is good and the staff is friendly and quick. Very satisfied.
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We came in on Halloween this year. They were busier than any restaurant should be and it took some time to get our order, but I was impressed with how well they were handling the insane workload. I've worked food service enough to know how difficult it can be just keeping a positive attitude in those circumstances. These guys are awesome and we plan to keep coming in every week. They deserve all the praise I can give. They get 100/5 stars.

Every time I go there, the workers have been quick and fantastic to work with. I love that I can get a gluten free and dairy free pizza with whatever toppings I want for a decent price. Papa Murphy's is a pretty frequent go to for us.

I'm no expert, but I'm fairly certain that this isn't what a pizza is supposed to look like. Very thick pile of ingredients in the middle that I had to spread out by hand after adding additional sauce to the large area which didn't have any.
Edit: I don't know if this will add any personal accountability, but my "host" was Katie.

Worst experience I have had with a pizza company. I said repeatedly on the phone that I wanted a calzone with veggies and a large cheese pizza. I even asked him to repeat the order and I said no I want the calzone. When I got there they had the entire order wrong and gave me a large veggie and large cheese, I have witness that were with me. But thanks for the cocky attitude and denying what I said that wears a blue hat. Please they rip you off and they always are chatting it up laughing giggling. But I guess you don’t care about your own customers. I would give this a -10

I called and ordered my food at 7:15pm when I got there at 7:45 the door was closed they wouldn’t open it and they were cleaning getting ready to leave. I thought you guys close at 8. Go somewhere else where they are going to treat their customers respectful and kind. They were laughing as I tried to tell them at the door I just ordered on the phone at 7:14 and they just nodded their head no and ignored me after that.

Pizza Hut

I'm usually a pizza hut only guy but the workers here make pizza hut garbage. Sauce is bad, workers take too long to get to a customer literally just picking up a pizza. I've seen them talking in the back and move further back to ignore me. Lazy workers. Just go to dominos and take your money/tips elsewhere

I do not recommend. Picked up 2 pizzas last night and now sick as a dog.

Lorin the manager is amazing.  I only want to go to pizza hut when she is there. She made food and it was perfect.  Looked like  a pizza hut commercial.  Love  love love Fort carson pizza hut

Ordered online and put no cheese, added breadsticks and called to make sure no cheese would be added. They proceeded to put cheese on everything. They remade the pizza and gave us another order of breadsticks- with cheese on it 😬😵‍💫

Pizza was incredibly thin and had no sauce. This place has gone down over time.

Ordered via the app. And when our pizza was ready they followed our special instructions without skipping a beat! Fantastic staff and great pizza! This time we experimented with the sauce we had light BBQ sauce on our meat lovers pan pizza. And wow it was delicious! We don't like a lot of sauce on any pizza and the app made it easy to customize the sauce. If you like BBQ and like the meat lovers try it out! It came out better then with the normal red sauce! And the bread sticks where nice and fresh!

Been ordering at this pizza hut location for over a decade, it’s been very good so far. When they make a mistake with my order they will remake it or give me a refund. Food its always fresh. And  delivery people are friendly. Only bad part is when i order for carry out is always kind of dirty outside the building with trash. And there is homeless people sleeping on their building area making the environment unsafe. I hope management takes care of that. Other than that is a hgood place to order pizza hut!!

I messed up my order on the mobile app.  I placed the order for carry out instead of delivery.  I was highly satisfied that the location I placed the order at and Pizza Hut customer service helped with and took care of the situation and got things back on track.

I ordered carry-out. Better experience, in my opinion. 10 minutes after I ordered, pizza was ready. Ppl seem to have issues with delivery. My pizza was great! 10.99 Large 3-topping carry out.  4 stars instead of 5 because they used light cheese in some pieces.

The staff was rude. Granted they probably were busy however they have no decorum and no real idea of what customer service is. I ended up not ordering due to the customer service or lack thereof. I mean it was like they weren't even kind to each other. One lady was barking orders that everyone like she was like their mother or auntie or something It was just really a bad experience.

Chick-fil-A

The chicken sandwich was good, however very tiny piece of chicken. The hash browns were burned, they didn’t clean out the oil for awhile you can taste the nasty fried on the potatoes it was good and also hurt my stomach. Should be a brighter color not dark. It’s dark because the oil is dirty. Hard to tell by photo doesn’t do justice.

You know how every CFA is consistently awesome, either at 6am or rush hour? Well not this location. I typically drive 20 mins farther to go to a real store and tonight I’m reminded why. Overcooked, old chicken and a batch of fries that were literally all edges and crumbs.

Good the fries were hot and fresh but needed more salt. And it’s just so over priced 11.42$ for a chicken sandwich,fries, and drink that crazy.

Friendly staff! Great environment! If you are skeptical of the location, I get it, but they are really changing this area up. Play place is clean and bathrooms are clean and the code for them will be on your receipt.

All fast food restaurants should operate like Chock fi a.  It’s always a perfect tale our order.  No need to get out of car and ask for things they have missed.  Love it!

Wendy's

we went thru the drive thru at about 11 pm the service was fast and courteous but unfortunately the food order was wrong on the burgers and the fries were cold  upon going back to the restaurant we explained what was wrong the manager set about fixing our food he asked exactly what we wanted several times just to be sure he had it right. He was so focused on making sure the fries were hot that when he got the fries ready he brought them to the truck and forgot the burger luckily his staff didn't and we got all the food just right in just a few minutes. we will definitely return when we are traveling. Thank you

The food was great. The server not so much, he was very quiet and had to take my order 3 times.

Fast and friendly.  Wow, who knew Wendy's had good breakfast?  Just tried it today and loved it.  Had the Baconator breakfast combo and the wife had a bacon egg croissant.  Coffee was good, sandwichs were great and seasoned potato wedges were great.

People save yourselves and go to a Braums,    Freddy's, ECT. Food is prepared with care and get your $ worth. These people don't care what they're preparing for you and your HARD earn $ spent. $10-15 an hour and this is how they earn it. $40k salary for AST. managers. Don't even want to know what manager make. Generally I check my food seems like a must Everytime these days. 75% of the time it's prepared wrong. Tonight I was in hurry and mistakenly didn't. I'll choose more wisely next time.

Great location! Clean and friendly staff! Order came out perfect and was the exact taste I had been craving!

After having a not-so-great experience on our first order, I left a review and to my surprise, someone actually reach out to me and made an effort to rectify the issue.  We reluctantly decided to order again with a much better experience.  Great work Pizza Hut, you've retained our business.

What Happened to you guys? I used to love Pizza Hut, this last experience has destroyed what little enjoyment I got out of going there. I understand the economy is bad but $70 dollars for 2 pizzas and an order of 16 wings? In this economy that is just unacceptable. When you factor in that neither pizza was particularly good, one of them wasn't even done right, and the wings were once again reduced in size you get a pretty ugly picture. I won't be getting Pizza Hut again anytime soon, if ever at all. Even if the pizza quality was better that's just too expensive. It's just not worth it.

Tried to do contactless curbside pickup. When we arrived, it said on the board it would be ready in 5 minutes. After 15 minutes, we finally went in and the lady said she had no way of knowing that we were there because we never responded to either a text or a prompt in the app (she wasn't sure which we would have gotten, but that it should have probably been one of them) Well, we never got a text and there was nothing inside the app to say that we had arrived. So our food sat there for 10 minutes and then we were blamed for that. By the time we got home (we live about 10 minutes away and they refuse to deliver to us for some reason) the food was cold. Never even got a "sorry for the confusion" or anything, just blamed us despite us not doing anything wrong. PIZZA HUT, DON'T OFFER CURBSIDE PICKUP IF YOU CAN'T DO IT CORRECTLY!

pizza hut has managed to increase the price during shrinkflation. there's no more value in their food, portion sizes are half what they used to be and cost more than before. if you want fast food pasta stick with fazolis and get better tasting food at more affordable and justifiable pricing.

Ordered pizza melts and thin crust pepperoni. Both were very dry. We had just thrown out pizza bites cuz they were so dry-pizza hut was n better. Too much money for dry pizza

McDonald's

The drive thru lady is rude and we wait for long time for someone to take our order. The fries is cold, bread is hard, and missed 1 items in the bag. We called the manager, they keep hang up from us and not addressed the problem appropriately.

Been going here for at least 5 years now. The last 2 years have been awful. Always 30+ minutes in the drive through and food is usually incorrect. Ice cream and smoothie machine are almost always down. This place has been on the decline for a while. Employees come and go, can't blame them when they are rude or short as they are always significantly understaffed. Store closes before they are supposed to as well. Avoid this store if you want quick service.

Some of the most rude employees I’ve ever encountered. The young girl that cashed me out at the drive through just said “Bethany?” I replied what? She said “Bethany” with a snarky tone and snotty look on her face. I said No, I just ordered a McFlurry, they didn’t ask for my name. She rolled her eyes and then says “5.72” I handed her a $10 bill and said I have the change as I did so. She replied “too late.” I said I’m sorry? She says again “it’s too late.” I’m not one for confrontation.. so I just said okay…. And trailed off. She then says “Unless you don’t want your change.” I told her “no, I want my change. I was just trying to get rid of my other change” she hands it back and closes the window in my face. Asked to speak to a manager at the next window and a young kid comes up. He says “what’s the problem?” I asked if he was the manager- he said “no but I’m in training.” I explained the situation to him all while he acted like he could care less and just wanted to end the conversation. FIX YOUR STAFF. YOU NEED TO TRAIN YOUR PEOPLE AND MANAGERS SHOULD BE THERE TO HANDLE ISSUES AND COACH EMPLOYEES!!!! I used to work in food service as a MANAGER and anyone would have been written up for a situation like this, plus I would have been the one to handle a customer complaint. All for a melted McFlurry…

I was not properly rung up in the drive thru, and it was a huge hassle to get the food I ordered. I wasn't given a receipt and my food was cold. The manager was rude about the whole issue trying me like I was trying to scam them when it was her employee that didn't do their job. The manager should have been wearing a headset and heard me order my food. Cold cheese sauce on my bacon jalapeno QPC. And they were out of bacon.

Parking people to lower your time in line hurts the customer because you're employees can't keep track of which order goes with which car. I would rather wait in a long line and get my order right.  The employees kept apologizing that they were short staffed and busy. Walked inside and one of the workers was cleaning trays for the empty dining area when they could have been moving food.  Not the employees fault on this one, seemed like they were just following orders.

So I saw the commercial for the "the big new Yorker " so my wife and I ordered 2. The commercial shows a lot!  of pepperoni, and they advertise it as having double the pepperoni. If you look at the pictures attached, I wouldn't even call that extra pepperoni much less double! Very disappointing 😞. Don't waste your money not worth it.

On vacation from out of state and this was the closest one to our hotel. I ordered 2 hours in advance for pickup at dinner time. Well I guess they still made the pizza early bc when my husband got back to the hotel,the pizza tasted old and was barely even warm. Waste of money

This pizza hut was not professional in serving their customers in a friendly matter way , she was really rude to the time i came in to the time i left with my food. The food was not cooked as it should of been. I dont recommend this pizza hut to anyone by the name of stacey if that her real name.

Unfortunately not the friendliest cashier. I have autism and even I'm more socially cordial and kind to people than the lady that was there that seemed to hate her job. She also tossed the receipt which they are not supposed to do and did not provide any napkins. Embarrassing!

Pizza beat dominos. Not nearly as greasy!! Customer service too since you actually get a human on the line.

Similar prices, but I would say overall better product. A bit further of a drive for us, but we felt it was worth it.

We ordered two medium pizzas, bone-in wings and breadsticks. $27. They called it the big dinner box…. Meh.

I’m was plowing snow with my guys  and came through super late at 1am with a very large order.

Angelo was super kind and on it. I figured he would be upset but did it with a smile. You have a good guy and a real leader here.

Very hard to find.

This location used to consistently have fresh and fully cooked food. Here in the last 3 months i have had the opposite experience. I have received under cooked nuggets and cold fries multiple times in a row. Not sure if there has been management or process changes but it definitely has made me second guess going to this location in the future.

Everytime I come to this Wendy's which is not the closet to my house but I don't mind coming all the way here. They are always on point freshest food of any restaurant when the burger to hot to bite into you know it's fresh. Keep up the good work guys I see you!

What a joke - the store itself was closed, so I walked to the Drive-In window and knocked because someone was walking behind it. This woman opened up, and when asking her if they were closed she said yes and closed the window again. But apparently the Drive-In was open, which we couldn't use because our RV wouldn't fit beneath the unneccessarry order speaker roof and I was ignored standing there waiting like and idiot. So I walked to the window again and all three women handling my "problem" were super unfriendly.
The food then was quick at least and good, but I would recommend going to McDonald's across the street instead. Real fine management 👍

We had problems getting our order correct.   They don't seem to know how to do a lettuce wrap burger.

The decor is nice, although the fireplace was off.

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