CENTURY 21 CapRock Real Estate - Sales & Listings

These people are the absolute worst. I moved out a month early. They told me they were going to list it and forced me to move out early never listed it completely cleaned my unit everything was moved out. They charge me $3000 to clean my unit and for damages, they never accept my phone calls. They never respond to my emails Nora give me annor give me itemized receipt of all the damages. They so-called fixed, and when I asked to speak to somebody they tell me they’re never in the office. They robbed me of money and it’s not fair what they do and somehow decided to rack up $3000 of damages in my unit. I am a very well-kept tenant, and never have had a complaint nor charged any more than $500 on a move out fee. This company will rob you and take all of your security deposit with no call back or any way to get a hold of them. There’s no one at the office you can’t talk to and you have to file everything on paper which even to get a lawyer cost me $3000. I am in the process right now of suing them for not giving me back my security deposit and making bogus cleaning replacement claims. The unit was clearly nasty before moved in and was not cleaned prior to us moving in. If you rent from this company, just expect them to take all of your security deposit and not reach out to you at all even the landlord told us they were never using them again with somehow they still took $3000 from my security deposit disgusting disrespectful company

I have been trying to manage several charges to my account for a rental property I do not rent anymore. These were "wear and tear" charges to trim weeds, caulk the bathtub, and re-key the front door totaling almost $500. I have called the main office nearly daily to dispute the charges and do not have my voicemails returned. I contacted them by email to send a formal dispute, which they have also not addressed. This is inconveniencing my current attempts to apply for other rental properties, as I currently have an outstanding balance. I am under the impression I will have to pay for the charges to avoid being denied a new rental property.

I found these charges when I logged into my renter's insurance account which filed the claim. I was not informed of these charges that were applied to my account almost 2 months ago.

I am very unimpressed with the management team at CapRock, who do not keep the important person in mind- the client. I will not refer any acquaintance of mine if they are looking at rental properties. Poor leadership comes from the top.

I love my experience with CapRock. They are always responsive to my calls and really care about me. They respond quickly and decisively to my property emergencies and also for the minor repairs when needed. The support staff are incredibly friendly and overall they are a very genuine group of people! I would give more stars if I could!! HIGHLY RECOMMEND!!

I ran into this company a few different times in my rental search.

They didn't return any calls for multiple listing that I called about.

When I did finally get a hold of them it was for a rental that didn't show them as the property management company. They STILL didnt answer the phone, but at least they text me back and I was able to set up an appointment.

The very first question I asked when they text me was if the property accepted housing vouchers. I was assured they did.

I showed up to the appointment and... 1. I was not meeting with the person they told me I was. It was an assistant. 2. The property did was not eligible for housing vouchers, those units were taken. 3. The apartment that was available was vile.

I am genuinely confused as to why they seemed so dedicated to absolutely wasting my time.

The assistant was friendly though. So there's that.

Would love to leave less than one star but can not. I was only with them for less than 8 months and the worst living experience of my life. First my bathroom ceiling was leaking, it was filling up to buckets of water a day and I called them two days in a row and they didn’t answer… they returned my request more than a week later. They then kept my ENTIRE security deposit and then tried to say I owed more. When I emailed them about how they were stealing money from me &  included parts of my lease that say I was only responsible for damages I cost so I’m not sure how I can cover the bathroom exhaust fan and asked for proof how I could damage that, they tried to charge me for replacements that were not in my lease and I sent the colorado state laws saying unless it was in my lease I don’t have to pay, they also said replacing blinds cost way more than they did and I found my exact blinds on Amazon for $126 less than they said they cost and then they took a lot of money saying I left my place dirtier than when I moved in. I attached photos of how I left my place cleaner & they were immediately responding saying if I can prove it, I should and I could file a claim. And when I responded they were ignoring the bigger cost and repointed all the things out they stopped responding. I have emailed them 2 times since and they still are ignoring me.  These people do not care about their tenants, they just want money. I have been renting across the country for the last 12 years and this was the worst company I have ever had to rent through. I was with a different rental company and towards the end of my lease they merged, so that’s how I ended up stuck with them. I called them several times about other maintenance matters outside of my leak and they never once answered or responded to a single phone call or maintenance request made online.I also called them for other reasons and they never answered or responded to voicemails.If you are renting in Grand Junction, please do not rent through them. Outside of neglecting request, they have been very mean to me in responses and now they just won’t respond because they refuse to return a single dollar of my security deposit.

RE/MAX 4000

The Home Buyer Sales Team at Remax 4000 has the best people, the best real estate experts, and they really know how to get a deal done, and give the best client service possible.

I just want to give a big shout out to one of my most favorite people in the whole world Paul is Zimmerman-Bice. She has just sold our second house for us and helped us to purchase our next home I couldn't ask for a better and more professional I would consider friend, realtor, and just an all-around good person your communication is always right on Paula You never leave us wondering or guessing we couldn't ask for for more. You are truly a team player. I hope to not have to buy another house in the future but if we do you always be our go-to person we truly feel blessed to have had a realtor with so much knowledge, communication, understanding, and professionalism. Thank you for always leaving your phone on morning noon and night I hate to say that but it's true. We appreciate you and your team for all your hard work and amazing counseling and therapy lol when things seem to be a little bumpy. Thank you again Paula we couldn't have done this without you and your team. We highly recommend Paula again and again and again. The Lang family.

Relax 4000 with The Joe Reed Team is fantastic. Our realtor was Adam and he's just an all around great guy! Likes to help people make their dream of owning a home come true. He will work hard to find you a home you love!

Don’t go with kimbrough team. Bought 2 houses from her and her team, when I went to sell she said I could only get X amount of money. Another realtor sold it for 40k more. Now that I’m looking to sell and buy again, I was told “I’m not wasting my time on you, you didn’t use me last time, no thanks I don’t want your business.” I absolutely do not support her business, I own a business and I would not do this to any customer. Word of mouth is huge and I’m going to spread the word.

So yeah besides that the company is great. Working with a new person now and I’m being treated great.

Very strong professional effort by Dave Kimbrough and his team.  Well done.

Century 21 Campbell & Company

We stopped with the hopes of looking at a rural property. We spoke with a young lady named Katie. She was not able to show us the property that day, but, she did the next day. She was very nice and very well prepared. We highly recommend "Katie" for all your Realtor needs. Thank you.

Realtor was very friendly and knowledgeable about the property.

Local Real estate group. Has several good agents.

RE/MAX Experience

Absolutely horrible have been trying to get things fixed for almost 3 months at my rental and the landlord makes an excuse all the time lies about what is holding up the repairs and the worst part of it is I go out of my way to keep up with the property and I've never messed a payment Rorry from remax =  Slum lord

Re/Max Classic

CENTURY 21 HOUSE OF REALTY, INC.

Deb, your guidance and help in selling our home has meant so much to us. We have always appreciated you showing us properties over the years. It was hard to leave our home of forty-seven years but knew you were our gal to do it. You answered all our questions and when I didn’t understand real estate you always patiently explained and advised. I would highly recommend anyone wanting to buy or sell call Deb Manion, she is friendly works hard at her job and gets results. Thanks❤️

Judy Bost and Cindy Canning went above and beyond in helping us sell our property under unique circumstances. They were very professional, friendly, thorough, and helpful. We highly recommend!

Debbie Manion has been nothing short of excellent. She was so patient, honest, and thorough with us as we searched for our 1st home until we found the perfect one. I highly recommend her professional expertise. Thanks Deb!

Jenell Brookhouse never returned my phone calls and the one time I was able to speak with her she gave me no information and didn't ask for any information. Also the 1-800 number on her page goes straight to a survey for a cruise ship.  Terrible experience trying to purchase a home. I will not recommend nor will I pursue any future purchases she has listed.

I spoke with the Owner just to connect with him and as a Christian I have never been so poorly treated. Im new to the area and was going to ask him if he wanted to save some money for his company and as well Im looking for a home but he didn't even give me a chance.. He blew up with so much arrogance and then hung up on me. I will not be using their service and I will find a different realitor in the area... I wonder how he treats his wife ??? Bless this guy

RE/MAX Your Space

RE/MAX Top Properties

Vicki is the BEST!! She was a great problem solver if I had any questions or concerns while having my house built. The process took many months and she was always available to help me through every situation I encountered. She also gave me great recommendations from everything from someone to install a garage door opener to landscaping! Highly Recommend!

We just purchased our first new home here in Morris and we could not be more grateful that Dawn was with us through the process. She was very helpful in trying to be the first to show us a house that was available. She was always on top of the details and continued to make sure that we continued looking until we found something that we loved. I would highly recommend to anyone looking for a home to partner up with Dawn. She is kind, caring, and an honest person. We cannot say enough good things about her.

Vicky did in 24 days what another company could not in 6 months and 2 weeks +-.  My house proudly displayed the sold sign.  She had the right attitude, dug her shoes right in and got the job done.  You ROCK Vicky.
I moved and what i did not realize is that a vacant house still requires utilities, taxes, lawn cared for and it adds up for the seller.  She was great at explaining things to me, the what, why and how.  Thank you Vicky!!!

Horrible! What a slap to the face for families struggling to find a home. They want 75$ per person living in a home for the application fee! Just like every other rental company, they want to be greedy and force you for the ~potential~ to get the home.

Hello meet with Michelle Mitchell to view a possible rental was very polite and friendly! Also had a very fast response time from me showing interest on Zillow as well as the information that was needed to continuing my application… very welcoming and informative

CENTURY 21 KIMA Properties

Brian Ellermets is the best Real-estate agent to our family and friends. I have recommended him to friends and family.
Brian helped me with all my questions and concerns even helped me out with finding the perfect bank for us. great communication with both parties and helped me with the whole process me selling my home and buying my new one did it all in about a month. my respects on how he dedicates himself to his work and for his work ethic. when we bought our house, I told him we wanted the house powered washed and he volunteer to do it himself. after we bought the house a week later, he showed up with large power washer and he sure did it all.

Our realtor was amazing and walked us through every step and kept us informed about every part of the process. We would definitely recommend using the Mattoon Century 21 office for buying or selling their next home.

Marsha Hudson is an amazing real-estate  agent. I have used her services twice now in buying my home and now selling. Need to sell your home, she is the first person you should call.

I chose Century 21 has a great presence and reputation in the community. My agent was Delia Bunyard. Additionally, both she and the owners of the local office are involved in the community and that is important to me. More importantly, she was always in contact with me and was knowledgeable. She was able to answer all of my questions right away. The property I was selling was very unique as it was an investment property. Delia was able to get the job done and sold the property at a price I was very happy with. Thanks Delia!

Margie Swenson was a joy to work with.  She scheduled several houses at a time for us to look at, rather than just doing one or two at a time, which was great given our schedules and drive time.  If I had questions, she was always quick to respond.  The last batch we looked at, she asked if it was ok if she included one I didn't really like the looks of from the outside.  I said that was fine, thinking I'd humor her.  Well, I walked in and fell in love with it.  We ended up buying that very house lol.  Trust her suggestions, she really knows what she's doing! Thank you so much for all your help with this and making our homebuying experience so enjoyable!

Century 21 Coleman-Hornsby

We have been working with Kelly Pina for a while now. She happened to be our third realtor we were trying and we came across her just by chance. My wife and I were starting to think we'd never find someone capable enough to help us find what we were looking for.

Kelly has been such a godsend. From her suggestions on homes to finding little details about things we missed, as well as critical things that might be deal breakers, she has been spot on. Her suggestion to not offer as much as we were originally planning on our home worked out perfectly.

Kelly wasn't just interested in trying to find any place for us quickly, she never failed to make sure it was the one we were truly comfortable with. My wife and I were always so impressed with her honesty, ideas and advice on everything.
Oftentimes she would have our questions answered before asking and when we did have a new question, she would always get to the bottom of it.

We could not have asked for more in a professional and felt like we made a friend for life.

Very thorough and professional. I was pleased with the entire experience selling 2 houses with Century21 Coleman-Hornsby and would not consider anyone but them. My Realtor Lorrie Toler did an excellent job.

As a first time home buyer I couldn’t have asked for a better experience. Lorrie Toler was our real estate agent and she was so great! She was available 24/7 and worked around our schedule for showings, even when we wanted to see homes more than once at all hours of the day. She helped us find our dream home and is the sweetest human being! I would 10/10 recommend Lorrie and century 21!

Century 21 Coleman Hornsby has been fantastic. I’ve worked with Lorrie Toler on several transactions and she has always gone above and beyond to meet any need or answer any question. I would recommend C21 for your buying or selling.

Melissa Morsch and her daughter Amber Wills helped me sell my mom's home after she passed away. They offered valuable advice but weren't pushy and at the same time they were sensitive to what a difficult task it was. If you don't use their services it's a dis service to yourself in my opinion.

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