Pizza Hut

So ordering delivery from this Pizza Hut was great the first time but terrible since. I ordered a meal for my family and waited. It had been over an hour so I called. The restaurant NEVER answers the phone so I got customer service. The agent told me that they were busy, “give it another 15-20 minutes. So I wait, no pizza! So I call back only for them to tell me the location is closed and my order was canceled. No text, no email, no phone call! I was thinking service this horrible had to be a one off. The next night, we tried again only earlier this time. Once again, our order is cancelled without notice. I called back and again got customer service. She first tried to transfer me to the store. I refuse because they don’t answer the phone. She said she was getting a supervisor, put me on hold and never returned!!! Terrible, terrible service. And Pizza Hut couldn’t care less!

I ordered delivery from them at 1:15pm, then said my food would be here at 2:01pm then I get a message saying Doordash will be delivering my food. Then the directions were clear to where I was... The food barley got here at 2:40pm. Cold and wrong. Horrible customer service when I called,  the lady was rude and hung up on me. Never using this location again.

The crust was awesome!  Light and flaky! 7 of my kids were like this is some of the best crust on a pizza we have ever had!

It's a well known fact that this location has been named the WORST PIZZA HUT in the entire chain of more than 19,000 worldwide. For the love of God, please don't

I called to order my pizza at 6:24pm. The employees were very rude on the phone asking for the address like I was stupid. I was looking it up and they got impatient. Then, I waited 2 hours! I called to see where my pizza was and they told me I order it for pick up when I specifically said, “delivery.” I tried calling again and they didn’t answer! I then called from my employees phone and they answered… I asked how much longer and they charged me 9$ for the delivery fee! After looking up the fee it was supposed to be 6$. I asked if there was a vetrans discount because I am a vet and tomorrow is vetrans day. They were very rude to me. The pizza wasn’t worth the wait. It was ice cold, hardly cooked through! I am frustrated by this transaction and DO NOT RECOMMEND ORDERING FROM THIS LOCATION! Please spread the word.

Hooters

I'd been craving hot wings for quite sometime now and had to drive the distance to quench my craving. Reagan is AMAZING! Her recommendations were on cue and mouthwateringly delicious. Ordered theNaked Wings w/Hot Buffalo Sauce and could have gone up in heat or ask for extra sauce. The Caramel Fudge Cheesecake was the best treat even though I was bursting at the seams.

Food was good.  Beer was good and cold. Best buffalo chicken sandwich around! Good curly fries. But Hooters charges like government these days, nickel and diming for everything. Look at the receipt.  $ .59 for ghost pepper sauce.  $1.09 for a small container blue cheese. Very loud inside, it is a sports bar. Lots of TVs.  Bar seating. Patio seating available. Fairly quick service once I got to place my order. Plenty of parking outside. Easy access off 120th avenue.

Sat down at 4:30 pm didn’t get food till 5:45 and barley getting check at 6:30pm

Over 60 wings order and they weren’t hot at all. Manger brought new wings and the sauce color was even different as he stands there questioning the wings like we did.

Currently sitting here still and there’s two kitchen cooks drinking tall boys and on second round of beers. They Keep getting up to work and clear tables with the waitress.

I own a restaurant and my staff wouldn’t be drinking in there work clothes let alone helping waitresses clear tables.

Bad business
Won’t be back

Helpful. Plenty of parking. The music isn’t so loud that you can’t talk. Tons of TV great place to see any sports. I’m sure. A little bit cold to be sitting on the outside but the inside is nice and toasty staff seems to be very friendly. I got an old fashion which taste great, and was served quickly, even though it seems a bit busy in here right now. I ordered the oysters we’re going to find out how they are.

I haven't been to Hooters in years!

Due to the fact that the atmosphere had changed and it attracted unwelcoming guest.

I was working in the area and some wings sounded good for dinner. Went in there with no expectations, and to my surprise, this place definitely reminds me of how Hooters used to be.

Staff is friendly, place is clean, and just a great atmosphere! Food tasted delicious also!!!

Would definitely come back to this Hooters again!

The lady who helped me pick up my pizza was very very kind!
However the pizza was the worst I’ve had in a long time. Not too long ago my husband and I ordered the Big New Yorker- it was incredible- a delicious hot cheese pulling experience.
Today on my birthday, I wanted to experience that again. Picking up the box from the store it even felt hot and freshly prepared- it wasn’t.
When we got home we noticed how dry everything looked- not a piece of it was hot or even warm. The pepperoni flaked to a crisp upon touching it- no grease in sight- and NO EXTRA CHEESE and the cheese that was on there was RUBBER- (extra cheese which I was charged for). It seems like they just had this pizza sitting there from 5 hours ago and decided to push it on the birthday girl.
Went from a 5 star experience to a 2. Only because the employee helping me at the store was very kind!! I will never order here again.

We came in for a late night pizza and some pasta on October 29th. The young lady working the front was absolutely the nicest person! She was very helpful and had even called us to ask our preference on our order. Over all, a lovely experience!

They're usually great when they manage 2 deliver exactly what it is that u actually ordered in the 1st place 🤨🤦‍♀️😓
If I had wanted a brownie, then I would have ordered 1 in the 1st place 🤷‍♀️🙅‍♀️🙇‍♀️
It was way 2 sweet, & now I am sad
I had been looking 4ward 2 getting 2 have a chocolate chip cookie all week 2 😡😤😖😭🙇‍♀️💯

When I first ordered my four pizzas off the app, the app indicated that the pizzas would be ready in 15 minutes. I actually did not get to the shop until 30 minutes after placing the order because of heavy traffic, and when I got there, my order was only partially complete (did they give away one of my other pizzas?). As a result, while my three pizzas waited in the heater, the crew began my last pizza.
The crew was very apologetic and told me that they were short on staff, but even that did not make sense because my other 3 pizzas were done and other orders were going out as I stood there.
They should have at least comp'd me with something - very disappointed.

The person taking my order did not help much. I paid $14 for a one topping med pizza and $7.99 for a large pizza!! He did not say a word about the difference!! Poor customer service! We won't be back for sure! 😡

Papa Murphy's | Take 'N' Bake Pizza

Papa Murphy’s offers very good pizza that is a shade healthier (less greasy) and better tasting than most., it has gradually escalated prices so that a Walmart equivalent is now half the price.

The Springfield Missouri location on South Campbell is a dirty/appearing shack with unclean windows, darkened ceiling tile, a broken pavement parking lot, and walls and floors in need of cleaning..

I have been patronizing this establishment for years and clearly no funds go towards maintenance and improvements. Staff is always friendly. For a long time a bucket was on the floor in the prep area to catch roof leaks.

I am satisfied that some care is taken to meet sanitary standards but visually the sights diminish the appetite.

Love papa Murphys!  Best take home pizza ever!  Fast and efficient staff.  Loved their salads as well!

First time totally disappointed! Ordered beef sausage and onion pizza...no onion! Ordered a keto chicken, bacon, spinach and artichoke... no spinach or artichoke! Found out after they closed.  Both were salty. Very very disappointed. So much salt ended up throwing in trash. I have never gave a bad review. But we paid way to much just to throw away.

Tried Papa's twice and ordered different pizzas both times, and we didn't care for them. We ordered salads both times, and they were very good.  Will order salads again but not their pizzas.

Amazing, love the food!!! All of them are yummy, and yes, we truly have had them all lots and lots of times for years now.

My fiancee ordered pizza, his total came to $51. He handed the driver 100 and was told "I don't have change" and they left. The cheese on the pizza isn't even melted and my pizza was soggy. Won't be ordering from here again.

Apparently this Pizza Hut doesn’t have delivery drivers.  They used Doordash .. easily the absolute worse food delivery service.  Pizza came cold and was missing the soda.  Funny, no one’s answering my calls.

Placed an online order for the 3 topping Large pizza, paying $2 more for Pan Crust. Arrived at store to pick up on time, had to wait for additional 10 minutes. During that time, another customer came in to pick up their 2 Large Pan crust pizzas, and were told the store was out of Large Pan crusts, so they got 2 medium Pan crusts per Large pizza ordered. I finally get our pizza, sprint home, open the box and find....a Regular Crust pizza. Lesson: Open the box before you leave the store.

Jeremy, the manager at this location, should be hired by Pizza Hut, so he can teach the other locations on how to treat customers!! Even his employee who took my order was extremely courteous! From now on, I’ll drive the extra 15 minutes to get my pizzas here! Thank you Jeremy!!!

It’s Pizza Hut. I’m sure the goal is to make sure each item is consistent and always tastes the same. I only ever order online for carry out but it’s always ready on time and tastes as it should. Service is good there’s always parking. Store is well lit and clean.  I could swear they stopped offering plates but I got plates and napkins.

Everyone that works there is always professional, clean, and friendly.  They always do their best to ensure every pizza they make is perfect so each customer gets bragging rights come meal time. I have yet to find any place comparable to Papa Murphy's.

I placed an order for one pizza on Tuesday 9/18/23 from the app. I arrived at the time the app/email said it would be complete (30 minutes later) to find a line out the door.  The pizza was not ready, and had to wait in line for 45 minutes to ask about it.  During this time everyone ahead of me was complaining about their orders not being ready too.  Once I got to the register, they said they did not have the order and they would make it.  It took another 15 minutes to get the pizza. I was there an hour total waiting.
I understand Tuesdays are busy because of the deal, the store should staff for this.  If they cannot, then the app should not give a false impression that it will be ready on time.  Other restaurants stop taking online orders when volume exceeds what they can actually turn around. Bottom line is the young staff were overwhelmed. I hope ownership sees this and takes steps to address the issue. I will not return until I hear otherwise.

Fast, friendly, service. The line was long, but the staff worked steadily thru it and before you know it... the line was gone! The staff always have smiles on their faces. Fresh product. The menu has a wide variety to choose from. The store is always clean.

I come here for my family every other week at least. The food we got was great as usual, but I was extremely disappointed that not a single worker was wearing a hair net or hat. I work in the food service industry and food safety should be top of mind.

ZERO sense of urgency in that building. Website said it would be ready in 30 mins, go in to wait another 30 mins. Fully staffed, store full of customers working as slow as possible, like comicly slow. What's going on over there?

My son and I come once a week. The food is good and the staff is friendly and quick. Very satisfied.
-
We came in on Halloween this year. They were busier than any restaurant should be and it took some time to get our order, but I was impressed with how well they were handling the insane workload. I've worked food service enough to know how difficult it can be just keeping a positive attitude in those circumstances. These guys are awesome and we plan to keep coming in every week. They deserve all the praise I can give. They get 100/5 stars.

Every time I go there, the workers have been quick and fantastic to work with. I love that I can get a gluten free and dairy free pizza with whatever toppings I want for a decent price. Papa Murphy's is a pretty frequent go to for us.

I'm no expert, but I'm fairly certain that this isn't what a pizza is supposed to look like. Very thick pile of ingredients in the middle that I had to spread out by hand after adding additional sauce to the large area which didn't have any.
Edit: I don't know if this will add any personal accountability, but my "host" was Katie.

Worst experience I have had with a pizza company. I said repeatedly on the phone that I wanted a calzone with veggies and a large cheese pizza. I even asked him to repeat the order and I said no I want the calzone. When I got there they had the entire order wrong and gave me a large veggie and large cheese, I have witness that were with me. But thanks for the cocky attitude and denying what I said that wears a blue hat. Please they rip you off and they always are chatting it up laughing giggling. But I guess you don’t care about your own customers. I would give this a -10

I called and ordered my food at 7:15pm when I got there at 7:45 the door was closed they wouldn’t open it and they were cleaning getting ready to leave. I thought you guys close at 8. Go somewhere else where they are going to treat their customers respectful and kind. They were laughing as I tried to tell them at the door I just ordered on the phone at 7:14 and they just nodded their head no and ignored me after that.

I'm usually a pizza hut only guy but the workers here make pizza hut garbage. Sauce is bad, workers take too long to get to a customer literally just picking up a pizza. I've seen them talking in the back and move further back to ignore me. Lazy workers. Just go to dominos and take your money/tips elsewhere

I do not recommend. Picked up 2 pizzas last night and now sick as a dog.

Lorin the manager is amazing.  I only want to go to pizza hut when she is there. She made food and it was perfect.  Looked like  a pizza hut commercial.  Love  love love Fort carson pizza hut

Ordered online and put no cheese, added breadsticks and called to make sure no cheese would be added. They proceeded to put cheese on everything. They remade the pizza and gave us another order of breadsticks- with cheese on it 😬😵‍💫

Pizza was incredibly thin and had no sauce. This place has gone down over time.

Ordered via the app. And when our pizza was ready they followed our special instructions without skipping a beat! Fantastic staff and great pizza! This time we experimented with the sauce we had light BBQ sauce on our meat lovers pan pizza. And wow it was delicious! We don't like a lot of sauce on any pizza and the app made it easy to customize the sauce. If you like BBQ and like the meat lovers try it out! It came out better then with the normal red sauce! And the bread sticks where nice and fresh!

Been ordering at this pizza hut location for over a decade, it’s been very good so far. When they make a mistake with my order they will remake it or give me a refund. Food its always fresh. And  delivery people are friendly. Only bad part is when i order for carry out is always kind of dirty outside the building with trash. And there is homeless people sleeping on their building area making the environment unsafe. I hope management takes care of that. Other than that is a hgood place to order pizza hut!!

I messed up my order on the mobile app.  I placed the order for carry out instead of delivery.  I was highly satisfied that the location I placed the order at and Pizza Hut customer service helped with and took care of the situation and got things back on track.

I ordered carry-out. Better experience, in my opinion. 10 minutes after I ordered, pizza was ready. Ppl seem to have issues with delivery. My pizza was great! 10.99 Large 3-topping carry out.  4 stars instead of 5 because they used light cheese in some pieces.

The staff was rude. Granted they probably were busy however they have no decorum and no real idea of what customer service is. I ended up not ordering due to the customer service or lack thereof. I mean it was like they weren't even kind to each other. One lady was barking orders that everyone like she was like their mother or auntie or something It was just really a bad experience.

After having a not-so-great experience on our first order, I left a review and to my surprise, someone actually reach out to me and made an effort to rectify the issue.  We reluctantly decided to order again with a much better experience.  Great work Pizza Hut, you've retained our business.

What Happened to you guys? I used to love Pizza Hut, this last experience has destroyed what little enjoyment I got out of going there. I understand the economy is bad but $70 dollars for 2 pizzas and an order of 16 wings? In this economy that is just unacceptable. When you factor in that neither pizza was particularly good, one of them wasn't even done right, and the wings were once again reduced in size you get a pretty ugly picture. I won't be getting Pizza Hut again anytime soon, if ever at all. Even if the pizza quality was better that's just too expensive. It's just not worth it.

Tried to do contactless curbside pickup. When we arrived, it said on the board it would be ready in 5 minutes. After 15 minutes, we finally went in and the lady said she had no way of knowing that we were there because we never responded to either a text or a prompt in the app (she wasn't sure which we would have gotten, but that it should have probably been one of them) Well, we never got a text and there was nothing inside the app to say that we had arrived. So our food sat there for 10 minutes and then we were blamed for that. By the time we got home (we live about 10 minutes away and they refuse to deliver to us for some reason) the food was cold. Never even got a "sorry for the confusion" or anything, just blamed us despite us not doing anything wrong. PIZZA HUT, DON'T OFFER CURBSIDE PICKUP IF YOU CAN'T DO IT CORRECTLY!

pizza hut has managed to increase the price during shrinkflation. there's no more value in their food, portion sizes are half what they used to be and cost more than before. if you want fast food pasta stick with fazolis and get better tasting food at more affordable and justifiable pricing.

Ordered pizza melts and thin crust pepperoni. Both were very dry. We had just thrown out pizza bites cuz they were so dry-pizza hut was n better. Too much money for dry pizza

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