Pizza Hut

Well, I was really kind of apprehensive about placing this order for a Philadelphia steak pizza from Pizza Hut.  And of course all of my fears were met my 1st fear was that they would not be able to match the cheese properly for a Philly steak sandwich....aaaahhhhemmmm.... imitation style sandwich pizza so actually they didn't really do a better but they did a good job on cheese because multiple analysts have concluded the classic cheese for a philly steak sandwich is a combo of mozzarella, american, and provalone.....cheese whiz!

Pizza Hut took a great sandwich and

made this.....

You would think an international restaurant chain would have done some research....."PHILLY STEAK" means exactly that.   STEAK!   OR BEEF, OR SOMETHING MORE THAN LESS THAN 2 OUNCES OF PROTIEN.  I honestly don't think the amount of beef served was even a mere idea of a true Philly steak portion.

Pizza Hut....   sell your recipe for the true thick and chewy crust and the classic red sauce.  Close your doors.  50 years ago I worked for you,  youngest ast manager in the history of your company.   I still boast about that and will continue, but either make drastic changes or  close the doors.

[WOS]

PIZZA $25 BEFORE DELIVERING,  TIP, AND TASTING....PIZZZA HUT PIZZA

SANDWICH.  $11  AFTER DEL, TIP, TASTING, ALONG WITH FEELING LIKE ACTUALLY HAVING EATEN.

ACTUAL PHILLY. ....

YOU MAKE THE CHOICE.

Those people that work there are always running there buts off, they do well attending too the front counter, considering probably 80% goes out the back door, via delivery.

I went to order food inside and my card was charged more then the original total amount. I asked the manager Carlos why was my card charged more and his response he doesn't know he really don't care I need to Google cooperate number. Stop hiring people who don't have integrity and have bad attitudes spreading negative vibes. I have him on video. It's people like this that make a whole community and area look bad when people come to visit your store

If you like cold wet soggy pizza, make sure you come to this location. They obviously forgot to add pineapple to my pizza until after it was cooked and their brilliant solution was to dump cold wet pineapple on top and serve me this. I emailed the company to resolve the issue politely and received an email stating that they were sorry that the pineapple didn't meet my expectations.... Really!!!! Nice way to turn the blame onto me. #rude #pizzahutkaren #poorcustomerservice

If you think about ordering from the app and picking up at this new location please just go somewhere else. Speaking from personal experience ordered and was given a 25 min pickup wait time. When my app noted me that ny order was ready for pick up I walk in only to be told they still have started making my order.
I understand being understaffed but no need for the employees yet alone the manager such as Angel to release their frustrations with attitude when asking about their orders.
Thank you for your inexcusable customer service.

I definitely don't get Pizza Hut when I'm looking for the best pizza ever. I get it when I need affordable pizza (usually larger amounts of it), in a timely fashion, either by pick up or delivery.
This said, the E Arapahoe Road location in Centennial is by far the best I've used. Primarily because the staff there is really l, genuinely cordial. Are they overly nice, vivacious customer service personalities? No. They are always busy, always look mildly/severely short staffed, and yet they are always authentically polite and try to do right by their patrons. Their delivery is as prompt as possible, even in snowy Colorado weather, and their drivers are genuinely friendly (not that over the top friendly).

The food is not being properly managed at this location. The (hand-tossed) dough had minimal pitch. 50% of each slice was approximately 2mm, and 25% was 4mm. The dough was tempered for too long, hence had no pitch and lacked in overall flavor. At Pizza Hut, generally the general managers relies on the topping to makeup for the dough management, but the toppings in this case couldn't do the job, as the beef had been left outside of proper conditions and was hard and darkened. The amount of sauce was a little light, but if the food was made according to when a driver was too be able to deliver it, the item would not have sat in the warmer so long as to essentially "rot" my food. The cheese dispersement was similar to the sauce, light, and the cheese also suffered in the holding oven. The only good that I can say is that the topping dispersement overall was okay. Nothing was piled on top of other toppings and there was good coverage on the pizza as a whole. The dough quality was terrible. I should Not be biting into grease-soaked "sheets" of dough when I ordered 3 topping of meat, regular dough, regular sauce, regular cheese.
Between the food sitting in the warmer for an hour (which the proper amount of cheese and/or sauce would have saved in this case), bad product (beef) being used instead of thrown in the trash after being out to long, and horrible dough which also should have been thrown in the trash after being proofed too long (and it is a proofing issue, not wrong size dough, not just stretch wrong, I know the difference in all of these), this was a very disappointing experience. The driver was fine. Good even. The pizza maker did okay even except allowing the beef to be used. The management as a whole at this location needs to get there act together. The pizza I received 1½hrs after ordering never should've left the building in a box.

🎶 Do not make a stingy pizza
Loads of cold cuts please
Customers should see the 'roni
Covering the cheese 🎶

Love that this chain is generous with toppings. Sometimes triple pepperoni at domino's is less than double the usual amount. No complaints here 😋

I absolutely love this Pizza Hut! My food is always delicious, hot and ready and made to perfection! The people that work here are very polite, kind and helpful. I really am so pleased with this Pizza Hut! Thank you for your excellent service and delicious award winning food! We are so grateful for you!!

My order was on the road for 40 minutes, I live half a mile from the store. Rodney, the manager was completely unsympathetic. The food was cold and stale upon arrival.

Papa Murphy's | Take 'N' Bake Pizza

The $10 Tuesday is the best senior deal around! Got the gourmet vegetarian with Alfredo sauce and veggies with artichokes ,Wowza. Just wish there was still one in the West side of the Springs. But still great.OCC needs their Papa back.

So far the best Papa Murphys location in the Springs,  pizza is always ready when I arrive, generous toppings and staff are always very friendly.

Customer service was great pizza was delicious. I can't wait to try more of they're take and bake as well.

They always get your pizza out fast. The Manager is very nice too, Miss Cindy always has a smile on her face.

LOVE THE PIZZA. The service is really bad.

Really discouraging. They don’t do anything to fix it or offer an apology. Just waist my time. I order online and it’s still not done after 40 mins. 😡 I just need to go to another location but this one is the closed to our house.

I've been looking forward to Pizza Hut pizza since before the plandemic, so was perfect to see one just down the street from our hotel. PIZZA WAS FANTASTIC! Service was NOT! 1st I ordered a Bud light and she brought a Michelob Ultra, no big deal (neither are worth the bother) 2nd ordered bread sticks and they didn't come until well after our pizza. 3rd when our waitress did bring the bread sticks she said "sorry about that long wait, let me know if you need anything else." I didn't even have time to wipe my mouth from the pizza I was chewing and she was gone. Would have asked for the water my wife ordered, sour cream for the taco pizza and ranch for the bread sticks. When she finally did return to ask how everything was tasting, we were finished and ready for the check. (She stood with her back to us, so waving her down wasn't an option either)
PIZZA #10
SERVICE #2

The young woman working the register and waiting on us was fantastic. The restaurant was clean and very inviting. I do miss the salad bar, but I get that it's messy and a germ factory. Overall, I've always loved Pizza Hut. I love the souvenirs they sell as well.

I love getting my pizza here. The staff is always so friendly and efficient. My orders come out hot, fresh and just like ordered. The wings are great also! 👍

I have been here twice and have had two different experiences. The first one was okay but not great. We ordered food ahead of time as a mobile order that said it would take 30 minutes. We went there with 10 minutes to go and waited in the car till around when they said they were expected to be done. The food was not done for another 20 minutes after it said it should have been done despite it not being busy at all. The second experience here however was much better. The food was ahead of schedule and when talking to the employee they were nice. Also both times the food was perfectly cooked with nothing over or under cooked.

Lilly the cashier was extremely good at her job. I lost my wallet the other day. I had only coins to pay for my personal pan pizza she let me pay and hooked me up with a free drink. She needs a raise

Ordered using mobile app, said would be ready 33 minutes. Arrived and got my food 45 minutes later. Food is always good but 45 minutes to make an uncooked pizza? They disregarded the online order and took the in store ones first. What's the point of a time frame if you are just going to get to it when you feel like it. Pizzas were poorly wrapped and topping were everywhere. Need a better manager and think this place can turn it around. Don't look under cabinets.

I come to this location bi-monthly. My card when shipped always has issues, normally the front will reboot and I swipe with no issues. However a woman stated her GM is Aleyan pramher on site and in the office, but refused to come out and speak with me. I then requested it for the Director of the current location information and was given pushback until I refused to leave without it.
The customer service here has been off anon over the years. tonight made my final decision to never returned that location based on the lack of the general manager, having the ability to come out and treat me as a person I thought has a customer who they want to return to the store. I left the store and the missed out on $65 in purchase, plus any additional local family that I know within 10 miles from them.
Sincerely, Tiffany
I would drive 20 minutes to the next local one just not have to encounter the poor customer service again.

I must say that I have quit going to Papa Murphys and this location for several reasons. I’ve always loved their stuffed Chicago style pizza. I also like the Big Murphy but cannot do the black olives. I’m DEATHLY allergic to olives and have made this VERY CLEAR. I somehow seem to get a pizza with olives when I ask for NONE. On several occasions I’ve gotten my pizza home to find out the put olives and then just picked them off. I cook the pizza and become very sick instantly.
Tonight Friday, February 18th, 2022 I decided to give them a try again  about 7 pm and once again not very happy. I ordered my usual Chicago stuffed pizza in a large size….no salami, add mushrooms, extra sauce and extra cheese. My order came to $19.25. Here’s the problem—-this is suppose to be a large 14” at least 4 lb pizza or more with the extras. One of the employees hands me the pizza and I ask “ Is that a large?” Literally looks smaller than the medium board on the wall. I’m in a hurry because I’ve got hungry people at home waiting on me. I get the pizza home and just for curious it’s sake I weighed the pizza. It’s 3.1 lbs and only 10-1/2” in diameter. It’s 2-1/2” smaller than the paper plate it’s on. To say I was unhappy is an understatement. I opted for a sandwich so the others would get full.
I won’t be going back to Papa Murphys again. Very disappointed!!!! They will once again loose my weekly $50-100 order on Tuesdays. Not only do I buy for my family, but both of my jobs support this establishment. For $19…. I EXPECT A LARGE PIZZA MADE CORRECTLY!!!
My review doesn’t even touch on any of the health / or in sanitary infractions I saw in the 15 minutes I was there. People are watching and the employees are oblivious. I truly hope corporate and or the owner sees this and takes out the trash to clean this place up. My true rating is a NEGATIVE 5 STARS but had to at least give 1 star so it would let me post the review.

I used to work at papa murphys. And I’ll let everyone know just make the drive to Cheyenne meadows or Mesa ridge. I know the owners of those stores and the make way better pizza. I ordered a chicken bacon artichoke thin crust large. The thing has family size regular crust toppings on it. Just slop man. Whoever is managing this place. You’ll help out customer satisfaction allot if you guys measure the toppings the way they are supposed to be measured

AMAZING, WOW. So much better than BlackCrap pizza up the street, real quality pizza at a reasonable price.

The manager here should be replaced. I went in to pick up an order and instead of asking me for my name the manager assumes that I have a doordash order and says nothing is ready yet I'll be with you in a minute. I was sent to pick up an order that was made by my coworkers . She then stopped me from talking to another employee about my order when I was asking them to check she told him nothing is ready yet when I was already going to have everything taken care of. The employee then stopped and did not check right behind him literally right behind him was the door to the food warmer and my pizza. At this point I'm just being loud and calling the co-workers to double-check and see how long ago they placed the order so then they can just hear me and then help me. Finally she asked and wouldn't you know it my pizza was ready the whole time..... She didn't even apologize... The worst customer service. Get another job if checking on a pizza is difficult for you.

This is an awful location. I arrived at the store for a pick-up order and was told that it would be a 10 minute wait. I patiently waited 20 minutes before being told that they made a mistake and hadn't even started my order yet. I told them to forget it and refund me my money. At this point, the person at the front went completely offensive, making it seem like I was reacting poorly to their screw-up. Finally, as I was driving away, the woman at the front flipped me off through the window of the store. I will never return to this location.

The most disgusting pizza I have ever seen. I tried to put one piece in the oven to melt the cheese l, it did not melt. My kiddo even stated the pepperoni felt like a "quarter that is not not all the way done." I was not acknowledged nor assisted in any way, shape or form aside from requesting a refund from Doordash. No accountability. I am a mother and needed this request for tonight and the manager, Fred, had no regards and no care. This is not a bad night, I have ordered a bit ago, same issue. Go elsewhere.

Slowest service ever!  Will prioritize in house customers over in store pick up and I have seen them doing it to Doordashers too.  3 people in the back can't figure out how to hand an order to someone.  Or how about THE FRONT REGISTER PERSON MULTI TASK.  It's not rude to pop over and get the To Go order while the customer is deciding or paying.  What is rude is causing someone to wait 10-15 minutes for their order while it's right in front of them!  The night staff is the very definition of "I gave up in life".  Move faster......................

Why have an online  web site for placeing an order advertise that when you order online you get discounts. Online my ordet was $27.99 over the phone $47.99 . the online lets you get to check out see your savings put in card info .And then nothing it wont go thru cause it wants an email address . the app ør online will not let you enter that info to complete payment.
What a waste of my time and probable yours.
You Get the thumbs down. Booooo!

okay so they were out of the pan pizza, which definitely affected the quality of their pizza overall. With that said, I haven't had pizza hut in a long time, and they sure have changed their ingredients from the last time I ate here. The pizza was overall edible and not worth calling to complain about, but it was dry, even the meats were dry which I find very odd. The pizza was delivered hot and seemed fresh enough all things considered. I'd give them another shot with a pan pizza though.

When you call you get sent to a call center instead of actual location. Then instead of the issue getting resolved you get oh let me transfer you. What the hell is the point of a call center then? Then we get to quality of food the crust on the calzone was overcooked, it was split open so the meat was all over the packaging. The food was Luke warm at best
The app is useless, unless you want to only order and then it should assume your ordering through app to auto do delivery not carry out.

Miss Sally answered my phone call and was very patient with me while ordering my Pizza order. Very down to earth employee and professional beyond anyone I have come in contact with, During a delivery call. And it had been months. Good for her, promote ahead of peers. Or at least a raise. Corporate. She deserves this.

I ordered on ubereats and my order was canceled by the store to night 09/11/23 no one wanted to give me a refund my order was 74.88 I got a refund after I told them I was going to call my bank  but it's ok I got domino's

The service was trash. I ordered online to pay and pick up in store. Upon walking in there was another customer in front of me waiting for his order. When I got to the counter the older lady working was very rude and nasty. She asked my name and rushed me to pay which was fine but the machine was not ready to accept my card. I asked her about the machine and why it was taking so long, she hit a button and it came up, I tapped my card and her response was “good job”. I grabbed my order and she said “hurry up I have pizzas coming out of the oven”. She was rude as hell for no reason and I will not be returning. I don’t need a snotty attitude because she was having a bad day I came to pay for pizza and leave not be spoken to like a child after I said not one word to her besides my name.

Got the big dinner box you would think when you spend 45 dollars on pizza they could at least throw more than 6 pieces of beef on the pizza anyway I'll enjoy my two orders or bread sticks

Ordered from this location tonight. Delivery was very fast but when I opened my Dinner Box it looked like someone shook it and slammed on their breaks the whole way to my home. I have been on hold with the store waiting to speak to someone for over an hour. I will not be ordering from here again.

Amanda asst manager is great and always polite no matter the circumstance.  But this store is always short staffed. This past order took two and a half hours to deliver. I got the notification that my order was out for delivery over an hour after ordering and it took over an hour to actually deliver to me. The food was not edible. I have called multiple times asking for the owner to call me. They don’t. The owner obviously doesn’t care about customer service, making things right, or helping out staff at their store when short handed etc. so now I have to do a dispute thru my bank because the owner can’t be professional and handle their business appropriately. It’s too bad because I really like Pizza Hut when the food is cooked properly and hot. This is what the pizza looked like when it got delivered. My kid took a piece and they it away because it was no good.

Nice gentleman at the counter I waited outside and he brought the pizza to me just didn't get them cut all the way I used a pizza cutter on it but other then that awsome service true to a pizza man's service

We all work hard for our money..
stop and verify your customer is going to be happy as you would be,
Charge for ranch.. it’s opened
Ask for thin crust, hard as chips..

Pizza Hut
Gets 3 stars,
This time

I ordered make my own 2 lg thin pizzas. I got 2 different sizes. The adults pizza was thick ( which I don't like). So it was thick and dry. I had 2 pieces, eventually threw the rest of the pizza out. And I got a Cobb salad, the lettuce was very wilted. I was so disappointed. The pizzas aren't all that anymore.... 42.00 for just a large cheese w/ black olives that was for my grandsons. Not going anymore.

We ordered and picked up a Chicken Bacon Artichoke Delight pizza today. When we unpacked it,  we found it had only 3 tiny pieces of chicken. Unacceptable!  I called the store and offered to text the manager a photo of the uncooked pizza. He said we had to “bring the pizza back” to the store to see if he could replace or fix it. Another 30-minute drive each way to fix the store’s mistake? No thanks. Ridiculous!

Well... So much for my childhood. I grew up on Papa Murphy's. It's been years since I had it and I finally remembered their Tuesday deals! I ordered a regular olive and sausage pizza and they had it ready about 10 minutes early. Great! When I grabbed it off the rack, however, the crust looked VERY thin for a regular crust pizza. I asked the employees if it was supposed to look like that. They then proceeded to lie to my face, telling me "it will puff up in the oven." As you can see, it did not. This is a thin crust pizza (with very skimpy toppings) and I'm disappointed. Won't be returning.

If I could give this location a 0 I would. Ivy the store manager is disrespectful to customers and aggressive towards customers. We don’t work FOR the company so yes we was customers have questions. When I come I can and order and leave and the customer behind me says “what’s her problem “ Ivy. So with the attitude/aggressiveness I go back into the restaurant and ask for supervisor contact and she says I’m manager and supervisor with a big smile! I told her ok, well I’ll call papa Murphy customer service. Well Marrissa called me shortly after.  I spoke with her letting her know the disrespectfulness at this location and nasty attitude from Ivy. The fact Ivy said NO one will call me back because their busy is  tarnishing. So disrespectful and so cold to customers. Marrissa the area supervisor stated they don’t read reviews. Well take this as an eye opener if your ordering from this location. THEY DONT CARE ABOUT CUSTOMER SERVICE reviews. Ok, No pineapple being ordered is clear now, such a sad location with awful attitude. Like I told Marrissa it’s  the nastiness I received and another customer seeing it stating there was no need for the act. Owners can call me as well. My husband will be writing an review as well, he witnessed it as well. Awful location with store manager

Awesome service, I made a mistake while ordering my pizza online, and they fixed it on the spot for me! Great taste as well!

Placed online order at 2pm for a pick up at 6 pm on 12/8/23.  Showed up to pick it up and it wasn’t ready. Then they couldn’t locate the entire order so they had to remake it.    Then this pizza came out.  Burnt to a crisp.

First time picking up take out pizza at this location and will not be back! Online order said that it would be ready at 6pm, arrived at 6, saw that my order showed as being ready but no one could find my order. Was told multiple times either that “it must be in the oven” or “it’s about to be boxed”.  I left 25 minutes later with my order, finally with one pizza cold (it was ready by 6 but left out of the warmer), one pizza burnt, and breadsticks “well done”.

Ordered delivery- it doesn't even deserve 1 star!  It said it would be delivered at 10:14 pm however it was closer to 11.  The Supreme pizza did not have the added black olives and I don't know what to call the cheese sticks.  I do not recommend

Picked up a carryout order and found that my BBQ pizza only had 7 Peace's of BBQ beef on the entire large pizza, the marina sauce was not good and very watery, the big box was missing my wings I had ordered and instead they gave me an extra order of bread sticks. The pizza was had very little flavor and was slightly doughy. I would not recommend ordering from this location at least around 5:20p which was when I picked up my order

Website ordering didn't allow for specific time of ordering. Called the "800" generic number listed for this location, automation was confusing and didn't give option to place order. Live customer service was connected, but she gave the incorrect number to Bella Vista's location instead. Ordering pizza shouldn't be this hard.

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