Clinique Vie

They saved us!! We had to book a pcr test from today to today and they agreed to book it and later gave the answer on time like they promised.
They gave us a professional impression and I’m very thankful !
Very recommended !!!

I have been going to Pilates for years and I am very satisfied with the results.
I also have aesthetic sessions with Mónica and they go quite well.
I recommend this clinic to take care of body and mind.

I've been doing Pilates for several years and it's going great. Monica makes it super nice. I'm very happy. I also go to physiotherapy with Antonio. Also very happy, with very good results.

Super happy with the laser and facial treatments, in general very happy, especially the attention of the beautician Mónica with her beauty and health advice, she is the best and very careful, a full-fledged professional. Thank you for being so nice Monica.

I've been to the nutrition service! And it's great, I eat absolutely everything and I'm losing weight delighted with Isabel! And all the staff are super attentive and pleasant.

Centre Unimèdic

Spectacular peeling with massage done by the Sea, a pass. I recommend 100! The attention and special treatment they give you is unsurpassed. Repeat!!! thank you

I had a relaxing massage and came out feeling like new. At all times I have received good treatment and personalized attention. Thank you very much, Núria.

After more than two years receiving different treatments at Unimedic, I can say that the service is unbeatable, the work of the whole team is very professional, and the treatment is incredible.
They offer a wide variety of treatments, from waxing, facials... to massages. The massages are amazing and there are packages with very, very affordable prices! Personalized advice in any of their services, without trying to sell you what you don't need, and that, personally for me, is very important.
100% recommended!!

I came for a relaxing massage and I loved it, I left feeling like new. One of the best gifts I've ever been given. Thank you Sandra! I will repeat 🤗

The personalized attention and advice provided by Dr. Roberto makes you feel safe from the first moment. It explains exactly what your skin needs and the process to follow.
I love it!
On the other hand, congratulations to Sandra who does an exceptional job keeping the doctor's agenda.
To both of you, my sincere congratulations and my wishes for success today and always!!!

Clínica Mi NovAliança

The emergency service is disastrous... I have been waiting for almost 3 hours and only one person has come in since I have been here... I understand that there are more serious emergencies than others, but when I arrived they informed me that there were 2 people in front of me and The wait seems disproportionate to me. Far from seeming that there is less left, it seems that patients are arriving and that things are getting worse.
The girl who was in front of me (who was already there when I arrived) just left without finally visiting. A shame.
The other time I came I also waited an awful lot.
IM not coming back anymore.

Very grateful for the treatment received, both from the medical team, the nurses, assistants, wardens, etc., especially from the third floor which is the one we were on; exceptional, very professional, kind and humane. I will only consider using your services again simply because people should be treated for what they are, people to the end and someone who calls himself a social worker should have that clear as a basic principle, especially above of any resource optimization..

I was in the emergency room with my mother 2 days ago and after so long there is finally someone in the emergency room to take care of us as it should be. Dr. Pirela was very kind and explained everything to us as they should always do, my mother arrived very sick with her blood pressure through the roof and the doctor did everything possible to make my mother comfortable and not worried. Thank you very much, Dr. Pirela.

At the emergency room, there was no one, the receptionist didn't know how to run the program, she had to bring in 3 different people, and none of them knew how to do it, without taking into account how bad the person she was accompanying was.
We go inside a good while later, and the doctor, on a person with a history of stroke, doesn't do any tests, or take the blood pressure, (the person comes in with considerable dizziness) and asks for an X-ray, she tells him to the patient who has not broken anything in the head and to take ibuprofen for the dizziness, and the patient tells her that the doctor is forbidden, and she says that she must take ibuprofen.
By the way, the same doctor who a year ago, when the person she was accompanying had a stroke, diagnosed her with cervical pain and sent her home, having died in those hours.
You have real psychopaths working for you

My husband and I have been waiting for 2 hours, we have asked and there was still px for 2 more hours!! 3 people have left after waiting and so have we. A real shame!!! I think that's what they want... to annoy us so that we all go to another hospital.

HLA Clínica Perpetuo Socorro

My last experience at Perpetua... I bring my mother with 195/96 blood pressure, already having a history of this, and well... the first ER doctor took her down and instructed her to take the pressure and note the measurements 3 times a day, for 6 days ... after that, he had to visit again, but on the 5th day we are at 200/97 and we went back to the emergency room with the bad luck that we went to the shift change, we started with the same doctor and ended up with another who gave us the solution....
According to this guy says…
"So that the tension does not rise, what you have to do is not to take the tension, the more you take the tension, the more it will rise, you entered a vicious circle from which you will not be able to get out... do not take the tension and you'll see how you don't have to come back"
To hallucinate... and next time, emergency room change...

The disastrous telephone lines
They give you a telephone
to make an appointment and speak with an agent and they don't assist you
I've been here literally since 11am and nothing.
You call the other phone and they answer that they can't do anything. Only one girl had the good gesture to send them an email asking for my appointment. That must be coordinated with an anesthetist.
I don't like the attention.

Terrible emergency care! If I were the manager of the hospital I would consider the policy of selecting its personnel, the lack of motivation of some emergency doctors and the lack of desire to offer the quality of care typical of a private clinic is a real shame. Hospitals like this are destined to close or be bought by a leading hospital group

I had my baby there and I couldn't be more grateful. Excellent treatment from midwives, floor staff, gynecologist... I would repeat without a doubt. New surgical area.
Things to improve: infrastructure (they are waiting to open a new area)... and it is difficult for them to pick up the phone when you call to request an appointment...

They're calling to give me an appointment to do a specific analysis, after 15 minutes on hold they give me another phone number that I've been calling for 2 hours and there's no way they'll pick up the phone, it's a shame, I have to 100km to be able to take real time?

HLA Policlinic Lleida

Shame on center. More than 20 calls, I'm kept on hold, later: "leave your name and we'll call you"..Lie! no one calls
The App does not work during the registration phase.

I go in person, having to be absent from work, I ask what option I have to make arrangements online, the receptionist directs me to the phone! where no one answers, and no one returns the calls that are left on the answering machine following your instructions and promise to call.
seriously?

Is there someone in charge to oversee this inefficiency??

You can refrain from the automatic response you make to complaints, the App and web gives an error and does NOT work.

After losing an hour from work, 40 minutes of travel, 10 minutes looking for parking, 1'5€ from the parking meter and 1 hour of waiting, I make the 45-minute journey home again without visiting myself by mistake when giving me the number SIMPLY EMBARRASSING.

Nobody answers the phone. But what service is this?
I've been calling for half an hour.
It's always the same, in the end you have to go personally. Disastrous service.

Shameful!!! They don't pick up the phone. A disc tells you that all the agents are busy, call when you call and wait as long as you want.

If we call to make an appointment it is because neither the app nor the website can do it. You call and they don't pick up... and it's not because there are people but because they don't feel like it. Knock from the door and you will see it.

Hospital Vithas Lleida

The expertise of emergency medicine doctors is suspected.
The worst hospital I have ever visited.
I will never visit this hospital again.

Good morning, I called the clinic on Friday to make an appointment for an analysis. A telephone recording was released (after a few minutes) in which it is said, if you want to be served in Catalan press 1, in Spanish 2, and all the other options. At the end of the whole message and after pressing 1, I get a voice that tells me to speak to him in Spanish, that he doesn't understand me. I tell him that when you called, you asked me in which language you wanted to be served. The voice tells me that we have to end the conversation as she will not understand me. I tell him I'm going to file a claim and he hangs up.
The question is the following, what should I do? Am I running out of analytics? Remove the phone program? Do you hire people with a little more lights?
I await your reply.
Yours faithfully.

My husband got sick and the emergency doctor referred us to this clinic with an ambulance, which told us it would take an hour. We decided to take him by car since his condition was serious. When we arrived, a boy helped us and offered us a chair. on wheels because he couldn't walk. He accompanied us to the reception without asking what was happening and told us that when it was our turn they would attend to us. I tried to talk to the person at the counter to explain what was happening and he told me that when it was our turn he would attend to me. There were six people in front of me. When it was our turn they did hurry because they realized the situation. The diagnosis was serious and they had to operate urgently. I think the person who gave us the wheelchair when we arrived should at least ask what was happening and we would have explained it to him. Everything has already turned out well but...

The attention of the emergency team is impeccable, especially that of José Luis, who made our stay very enjoyable. In addition to being a great professional, he has enormous human quality. We feel at home.

I only have words of gratitude for all the staff, assistants, nurses, doctors and administration. Great team, professional and very human. My daughter and I have been hospitalized for pneumonia. As soon as we arrived at the emergency room, the reception staff realized the seriousness of the situation and made us come in urgently. The emergency staff a 10 and the plant staff the same. Jose Luis, you are a crack!!!

Clíniques Vivanta

I give them one star because I can't give them a zero.
They closed without prior notice, canceling my appointment the same day 5 minutes before.
I have tried to claim the return of a bonus paid 3 years from now and the answer is always the same, we will contact you hahaha, as they say, keep waiting......
A disgraceful company and unpresentable.

— 11/06/23: Two months have passed and you still haven't contacted me. You only have to drag your feet and make no requests. You have a predefined answer for everyone and you are not actually managing anything.

After canceling my appointment two days in advance, they told me that I will not be able to continue with the treatment and offered me to continue it in Tarragona or get my money back. Logically, I chose the refund for the pending sessions because it is not worth traveling to that city. After accepting the proposed amount, they tell me that they are going to make the refund. Since 04/14/23 I have been demanding a refund for the money for the paid and unused laser sessions. They have all my information and yet they have not made the refund. I have sent several emails complaining but have not received a response. It is shameful. If they do not return my money, I will have to file a claim against the clinic.

Months ago they canceled the appointment for me and my husband and told me to continue the treatment in another city but it is impossible for us so they told us that a refund of the corresponding amount will be made after it is authorized by the legal department. After months of sending several emails and them dragging their feet, we no longer received a response or the indicated payment. A shame

I have been waiting for months for the money for the paid treatment sessions to be returned to me and that I will not be able to finish due to this temporary closure. When I send emails, the only thing I get is the automatic response email, which is absolutely useless. What a shame.

I have been waiting 5 months for the refund of the amount of the pack I paid, before you close the center. No one has contacted me! And it is impossible to contact you

Vithas Centre Mèdic Lleida

Comment on the professionalism of the Plastic Surgery Unit, both the people who are treating it and the Doctor (Riba). Exceptional, friendly and familiar treatment (much appreciated) they inform you of everything, they know the needs and look for the best solution. Personally, very happy with the treatment, and above all with the results. 100% recommended.

Share my experience of the good treatment and attention that the Plastic Surgery unit had with me, the attention of the doctor and health personnel, I am so happy with the operation and the result, I was not wrong in choosing Dr Riba for my operation and I recommend him 10/10. Thanks for everything

I feel privileged in the care that I have always received, both from Dr. Francisco José Nicolas, I would not be wrong in saying but the best one of the best doctors that can care for you, there are no words to thank him for his enormous humanity, professionalism and that help that sometimes you need.
The rest of the professionals who have treated me at Vithas, always with unsurpassed punctuality and attention.
Vithas Montserrat, both the reception, nurses and all the rest of the staff, the same, the best you can find today in Lleida.

In my opinion, this medical center deserves a rating of 10 out of 10. In the area of ​​cosmetic surgery, from minute 1, the surgery scheduling process was simple and efficient, and the medical team provided me with exceptional support from the initial consultation until postoperative follow-up. Dr Ribas and Roser were available at all times to answer my questions and concerns, and provided me with the care and attention I needed for a successful recovery.
The facility itself is clean and equipped with cutting-edge technology, which gave me even more confidence in choosing Vithas lleida for my surgery. In summary, my experience at CENTRO MÉDICO VITHAS LLEIDA exceeded my expectations in every aspect. I received first-class service, a highly competent medical team, and a final result that left me completely satisfied. I highly recommend Dr. Ribas to anyone considering breast surgery.

Delighted with the treatment received from Dr.Riba and Roser from the aesthetics department, very kind in explaining all the treatments and answering any questions you may have, in addition to a personalized follow-up at the end of your treatment.

HLA Clínica El Rosario

You call and it is absolutely IMPOSSIBLE that they answer you by phone just to make an appointment. I have been calling the women's plant DAILY for 2 weeks and there is no human way for them to pick up the phone. I have tried to register my children through the application to request a pediatric appointment and when I have all the data entered it freezes and the system does not react. Then suddenly all the data is deleted and it starts again. Exactly the same thing happened to me on my mobile. It's all a shame. I still can't make my appointments or for my children and they still can't pick up phones.

They have two ladies standing at the door who don't even know what they are there for, they don't do anything. I asked them to change the appointment and they sent me to the general hospital where they evidently told me that the appointments at the Rosario clinic are handled by the clinic. Then I've been calling for 3 days and nothing, all their operators are always busy. This is a joke, not even paying they serve you as God intended, what a bunch of scoundrels.

They are scoundrels. Since May I have been waiting for the supervisor to call me to give me rehabilitation and they took €250 from me for the hyaluronic acid infiltration. I go to complain and he says that the supervisor will call me and we have been waiting since then. This clinic is disastrous

As you can see, all they want is to take money from people. The individual who does the ultrasounds leaves a lot to be desired, he treats you in a bad manner, in a hurry and without explanations, I understand that he does not have much desire to work.

In psychology they give you 2 online sessions and they give you 3 as if it had been in person, you complain several times and they don't even respond... It seems to me a huge lack of respect to play like this with people's mental health. If you are looking for a good psychologist and honest staff, avoid this clinic.

Hedonai Albacete - Depilación Láser – Medicina Estética

I didn't know the clinic but they told me about the good results they obtained. I decided to try it to lose a few kilos and I am very happy with the results.
The treatment by the team of professionals is unbeatable.
I recommend it. It will not disappoint you.

I'm delighted.

The results of laser hair removal were noticeable from the first sessions.

Easy to pay in installments, professional workers and a lot of punctuality.

The girls are exceptional: they make the sessions very enjoyable. Very nice job.

I would repeat without thinking.

Exceptional treatment by the staff, from the procedures to the laser treatment. Maria and Flora are very professional in their work, attentive to every detail and perfect care. As for the laser, the best, almost negligible pain and 100% effective.

It is the only laser that has completely removed my hair. I am super happy. The team is great, always with a smile and willing to help you with everything. I almost always go with Flora and she is a great girl and very kind. I recommend it 100%.

The professionalism of the girls in the center is incredible. Flora is usually the person who does the laser for me and after having gone to numerous centers, both in Albacete and Madrid, she is undoubtedly the best person who has done the laser on me. I am very happy with the results!!

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