Walmart Supercenter

I love the pick up service. They are fast and pretty accurate. The staff is always very polite and friendly. The app has tricked me a few times when it comes to product size:price ratios. Lol The pictures can look the same. I've been able to get free shipping without the membership, using the minimum purchase amount.

I'm 57 years old and this is by far the worst Walmart I have ever shopped at.  I ordered an item online and it's very clear the color I selected was black.  One single item.  So I order it for pickup and I go to the store and drive to the section labeled pickup.  I only see parking spots labeled nine and higher.  The Walmart app only lists check-in up to spot's number 8.  So where do I even check in?  I tell the guy and he says okay I'll get your item. The app doesn't show that I'm checked in so I have no idea if he's just too busy and blows me off or whatever. So then I call the store and they direct me to that department which never answers the phone.  So I call the store again and asked to speak to the manager and they send me to customer service then I asked to speak to manager again and finally after speaking to the manager and explaining the whole situation, she forwards me to that same department which I said didn't answer in the first place. So finally the guy does come out and gives me my item and it's the wrong darn color.  This place wasted 1 hour of my time on the day before Christmas Eve.  Again the worst place ever

HUGE store! Great selections, and you'll often find mark-downs when you go in person. They have a clearance aisle near the Lawn & Garden section. Their app and online ordering are usually good, too, but of course since we're all feeling the pinch of inflation, I think the delivery fees are a bit much. Customer service is OK, but could be better. The selection and prices in the pet section can be lifesavers compared to pet stores.

The other day I had to make a quick pit stop and came across this young man named Carlos. He was polite, welcoming and helpful. He asked about my day, also helped me pick snacks for my grandkids! OVERALL best experience I’ve had at Walmart. Praise to the employee named Carlos and hopefully management recognizes this young man.

Open up some lanes to check out!!!! Also, work on your employees' attitudes. It has become the worst customer service around. Except the service desk. They do a good job. Everyone else ignores you and tries to get away before you can ask a question. Also, not sure what's up with inventory. It's all over the place making it hard to navigate. For a disabled person, it's nearly impossible! The isles were so blocked that I had to backtrack 5 isles to go around....not good. If it gets better, I'll let you know.

My husband tried to return a bike here last night, and even though the corporate office gave us the ok, the employee Jolene flat refused. She was so rude! When we went outside we also found MY bike was stolen! Jolene refused to contact anyone for help, and she told other employees not to do anything either. Said they weren't allowed. Officer Dobbs just happened to be there and not only helped me but bought a new bike for me! He really saved my livelihood because I need a bike to get to work! Thank you again Officer Dobbs! I won't forget your kindness!

Parking lot is bad- needs to be repaved. It will eat up your tires. Also hardly can push your cart on it.

🔴12/26/23 🔴RUTH self checkout
🔴PEARL in holiday merch 📢 Superstars , So Kind Positive Cheery Eager to assist you for positive experience
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old review :
JOLENE customer service deserves TEN STARS for STELLAR Customer Service. Very patient, kind just truly a genuine cool person. I wish she was my boss. Thank You

This place is super scary.  I stopped by, against my better judgement, but because there isn't much around I took a chance.  Not only are there people swarming around in the parking lot, the drivers don't seem to care about pedestrians. This store must have a ton of theft because they have door checkers and employees lurking around every corner.  Lots of items are locked behind glass doors. Produce is mediocre, at best. The deli looked semi decent and they were friendly. I spent 10 minutes in this store and felt the need to leave because I did not feel safe!

Not a safe place to shop!

This location has not denied people entry who wear a backpack which I love.

The pharmacy staff and service the second day were great.

The store has a large selection of products in stock. Found nothing I did not like while I was there.

Batteries Plus

From the beginning of my experience with Batteries plus I called and spoke to Anthony. He was very pleasant and helpful so I stopped by on Saturday for a new key fob. Unfortunately he wasn't able to help me. He asked that I stop by on Monday and speak with his manager Gordy. Gordy was able to help me with a new key fob and program it to my car. I was so excited because the whole process was probably 20 minutes It was quick, painless, very pleasant customer service experience and half the price of the dealership. 👍

Came in to get a watch battery and inquired about a key fob. Good lord people, this is the place to come. My key fob for my 2013 mazda was only 163.00! Ace hardware 600. Mazda dealership 800. This is the place.  Oder on a Wednesday and receive it the following week. Amazing. The Plus guys are extremely friendly and knowledgeable. Absolutely painless process for cost and time!⭐️⭐️⭐️⭐️⭐️

Excellent customer service. Paul was amazing. My phone fell and was stepped on several times. Paul was able to fix it in about 30 minutes. Great service and peicing!

terecommend

The customer service folks here go above and beyond to help you find what you need.  Only over the last few years have I been using Batteries+.  The prices are right in line with most places I shop and they know Batteries and more.  Check them out.  I think you'll be happy you made the choice.

My phone screen broke and after reading reviews of the repair place at the mall I was panicked.  Thankfully I didnt have to go THERE.
Who knew that Batteries Plus repaired phone screens too? I didn't! The insurance sent me here and I'm so glad they did!! At Batteries Plus you will get GREAT customer service: friendly, attentive, kind. They are truly on point when they give you a time frame, too.
My phone looks brand new, and I'm a happy camper!
Bonus: You can find a lot of cool stuff in the store too! Not just batteries or phone parts.
In need of phone repair? Call them and see if they can help you out! You'll be happy you did!

Howard's Ace Hardware

I love Ace Hardware. Every time I go there I'm impressed by their friendly customer service. If I seem like I'm looking for something, I'm asked by a floor staff member if I need assistance. And if I do need to ask for help, it's just steps away. And their staff is super knowledgeable. But what I really love about Ace is how their inventory is so vast and well organized for such a moderate space. I always find what I need in a fraction of the time than when I go into big box hardware store.

probably NEVER buy ammo here again due to missing bullets and the boxes were behind  the counter. I found this out when I arrived home .Ace's ultimately compensated me for the missing bullets but the way that the employee named Chris handled it was very disrespectful .he never accused me of stealing them but he sure implied it . Because he told me that nobody has opened the boxes and apparently they've been sitting for 2 months (saying this while having a staring contest the whole time) . (I'm thinking to myself, so you're telling me nobody have opened these in 2 months). It's wasn't worth it driving from 59 ave to 32 st to be look at like a theft  .

Update: thank for apologizing but trust been broken and that employee is reflection of your store. You do have many great employees that help me out before however one of your employees (guy with the cowboy hat) doesn't know how to talk to customers with respect.It makes your store look bad. I would still shop cause of the great deal on paint but I'd still feel uncomfortable being around that employee.

I love this Ace location and have been helped by Tyler in the past, which was always a pleasure. Today I was shocked he remembered me from my last visit and really saved the day. I’ve been looking for specific paint for a project AND Tyler delivered! 10/10!
I also enjoyed that another customer came over to let Tyler know what he’d recommended to them previously worked great. It takes a lot to build that kind of rapport with customers and it’s awesome to see.

I recently had the pleasure of being assisted by Tyler an employee at Ace Hardware, and I couldn't be happier with his level of expertise and helpfulness. From the moment I walked into the store, Tyler greeted me with a warm and friendly demeanor, instantly making me feel welcome. He patiently listened to my needs and concerns, taking the time to understand exactly what I was looking for. His extensive knowledge of the store's inventory and their willingness to go above and beyond to find the right product for me was truly admirable. Tyler guided me through various options, providing insightful recommendations and ensuring I left with exactly what I needed. Their exceptional customer service skills and genuine desire to assist surpassed my expectations, making my shopping experience at Ace Hardware a truly pleasant one.

Furthermore, Tyler's passion for their job was evident in their attention to detail and dedication in helping me. Tyler exhibited a remarkable ability to explain complex concepts in a simple and understandable manner, ensuring that I left the store fully informed and confident in my purchase. His friendly and professional attitude along with their patience and willingness to clarify any doubts left a lasting impression on me. I highly recommend that Tyler at Ace Hardware for their exceptional customer service skills, knowledge, and commitment to providing an outstanding shopping experience.

This place is awesome!! They have everything, including hundreds if not a thousand different colors of artistic spray paints. The staff are happy & helpful! I live in Chandler, and it's worth the drive.

Ace Hardware

Thanks to the staff who work at this store. I ordered an item that is not carried in store, with option to pick up at the store. It arrived within a few days with an email notification. I also had to buy some electrical wire, they sell it by the foot unlike the big box store that only sells it by precut lengths, the man who helped me was super nice and made sure I got what I needed. The employees are helpful and I was able to get everything I needed to complete my project. A+++

Steve was very helpful in helping me find the hardware I needed and even gave me a good price on buying bulk.
Update from Sept 2022... Great Ace! The employees are very helpful. I had keys made, and they worked fine. Nice selection.
Update from 12-10-22... Jerry was super helpful and took my daughter and I around to find everything on our list and even made the key copies we needed. Again, a super Ace with great employees!

I can't imagine a more helpful employee than Steve. Some of us have limited knowledge about hardware, he always guides me in the right direction. It's the kind of help you just can't get in a big box store.

Ace is always ready to help, have never had an issue here personally.
It’s a quick in and out for the common household needs

Good Store! Holding up the real tradition of “ACE with the helpful hardware person” Has 99.9% of what I need at ok prices, friendly staff.

Before coming here, I had never been to an Ace Hardware store. I imagined something like Harbor Freight. I was looking for a specific small deep fryer and called multiple stores. This one was the only one that had what I wanted, with multiple options. The entire vibe was like a small town general store. Everyone was friendly and helpful. I will definitely be going back.

Make up your mind on how to wait in line. Some days it feeds from 1 line other days you wait at checkout. Today no one was in line so I go to checkout. Very rudely I was told to wait at single line. When I told cashier that some days you follow this policy other days not. She scolded me saying I need to read sign they had put up. I dropped my purchase and went to another Ace Hardware not owned by your group. I really don't care how you handle checkout line,just make up your mind on how you run it.

Horrible service. Waited in line to return a fitting I didn't use. When it was my turn the cashier told me to go to the back of the line because I didn't wait by the sign (when I showed up there was nobody in line so I just waited behind the customer that was being helped at the time) this kind of ridiculousness is simply not worth my companies time to deal with. I will be telling all of my employees to no longer purchase supplies at Ace hardware on company time

I recently had an unfortunate experience while attempting to return items to Ace Hardware, and I feel compelled to share my feedback regarding the inconvenience I faced.

When I visited Ace Hardware to return items I had purchased from a different Ace store, I was informed that I needed to return them to the original store. This was surprising to me, as I had reviewed Ace Hardware's return policy beforehand, and it did not explicitly state that items must be returned to the original store of purchase.

The policy recommended returning items to any Ace retail store near me that could issue a refund. Unfortunately, the store I visited did not seem to align with this policy, which led to confusion and frustration on my part.

I understand that policies may vary between stores, but it's crucial for a large retail chain like Ace Hardware to ensure consistent adherence to their stated policies across all their locations. This inconsistency in enforcing the return policy has inconvenienced me as a customer.

I would like to suggest that Ace Hardware consider implementing a more uniform and customer-friendly return process across its stores. This would help improve the overall shopping experience and ensure customers have a clear understanding of their return options.

Despite this inconvenience, I appreciate Ace Hardware's wide range of products and the quality of items available in your stores. I hope that my feedback will contribute to enhancing the customer experience at Ace Hardware in the Future

Love this Ace! Everyone is helpful and the massive amount of stuff to look at and choose from is outstanding! My last visit I had Chris from plumbing help me with a tricky issue and he was kind, patient and so helpful and solved the problem. He was an outstanding and stellar employee and I will definitely go back to him for other questions. Thanks Chris! Glad Ace has given me such a good shopping experience

Target

Target is such a nice, clean, neat store. Most of the associates are friendly & helpful. My only complaint is that you cannot trust the in-stock info available for store online. Made special trips too many times because on-line info says something is in stock, only to find it is not.

This store location is one of the regular places I shop. Most of my visits, there are quite boring and uneventful. However, today was an exception. With my hands full of products, I was searching for an item and a young man named Jordan offered to help me. Jordan was already busy doing something else, but with a smile on his face, and a super respectful greeting, he said, “Ma’am, please let me help you find whatever you were looking for.” After he helped me find the item, he said that he would like to go get me a buggy because it looked like I would drop the items that I had in my hand. Although I told him that was all right, he did not hesitate to go to the front of the store and retrieve me a basket. Upon his return, he was extremely kind, very respectful, and I was just a little overwhelmed and taken back by how awesome his customer service was! This young man couldn’t have been but 18 or 19 years old, and it is such a rare thing to find young adults who actually care about a customer shopping experience. This young man brightened my day and brought a huge smile to my face. Someone absolutely needs to recognize  him!

Giving it two stars because at least the lady who checked us out was very pleasant.

My sister and I were on our way to the beach and we needed some clothing. We made the decision to stop in at this target to get the things we need. We did end up grabbing quite a few items to try on but we were okay with following the rules of 6 at a time and were even willing to put some of our stuff back so we didn’t overwhelm the workers.
There was a team working in soft lines at the dressing room and they were folding some clothes but mostly just standing around, leaning on the counter, talking and using their phones. That part didn’t bother me too much because I work luxury retail and sometimes you just want to rest and cut up with your coworkers. I totally get it.

What bothered me was that there was a women who kept talking badly about my sister and I loudly enough to where we could hear her. She kept making snarky comments saying “why you gotta bring up the whole store” or “you should know your size, you should get what you need a leave.” While laughing about us amongst each other. She made a snarky comment to me when I knocked on the dressing room door that my sister was previously in. It made us so uncomfortable and we were nothing but polite to them. This woman and her group were so unpleasant and really ruined the experience. I’ve worked at Target, I know it can be a lot especially during busy times. I would have NEVER talked like that in front of guests. If it was the store I worked at, I would have been fired for that kind of behavior.

To summarize it all, my biggest issue were the employees at the dressing room. They were so unbelievably rude, petty, and unpleasant. As someone who had worked in retail for over 10 years, it has to be atrocious to get to the point where I leave a review like this. Truly embarrassing for her to act that way at her grown age.

I'm not a Target fanatic like many people are but I am a fan of some of the brands and some of the more recent changes to the grocery side. This location stays clean and pretty well stocked, has a Starbucks, and has a quick and easy return process.

It was easy to enter and shop with quick checkout then back on the road. Too bad so many of their prime parking spots are reserved for pickup customers. Customers entering the store must park a bit further away from the building.

Signarama Tempe, AZ

I am very happy with the service Signarama Tempe provided our office.  They gave a great price, the production time was fairly quick, installation was quick and efficient, and the signage looks great.  I would use their services again.

The folks at this Signarama, whom I have done business with before on several of our other business vehicles, are so honest, authentic, eager to help with all of our needs, extremely thorough and knowledgeable.  Allison is incredible with her design skills and layouts.
They made every piece of this project easy for us. They are super-efficient in all they do. We couldn't have asked for a better experience.
Very affordable.
Thank you soooooooo very much!

Signarama in Tempe was great to work with! They were quick with our quotes, quick with the creation of our design, and the installation came out Perfect!  Pricing was well below others that we had quotes from as well. We will use them for all of our future needs.

I work with Reliable Glass Arizona and we have used Signarama for many years. They are an excellent company from there customer service to getting the job done. Would recommend them to everyone.

We appreciate Signarama for the excellent customer service and great quality product.  Allyson answered all our questions as well as the installers were very friendly and helpful to as well. We will continue to use Signarama for our outdoor marketing material.

Dillard's

Parking lot under safe shelter. Was able to walk easily through with employee help to get to Lens Craters. We came in a 18 wheeler in the yard on a limited time and space to be squeezed in with a day notice because we had a load and it was through the direction we were going

The store manager (Chris) and customer service staff bluntly demonstrate their lack of empathy and client relations skills. I canceled my credit card with them and returned $1800 in merchandise following this experience I had with Chris the store manager. I would advise to buy directly from the brand retailer/manufacturer, it is always more cost effective that way instead of buying from them, they’re just the middle man. Loyalty hinges on a great customer service experience and you most certainly won’t find it here. I am filling a report with the BBB as well.

I love this store and I love the selection of Rock Revival Jeans. I wish they had a rewards program for frequent shoppers all they have is a Dillard's credit card. I would give them 5 stars but I only gave 4 because of price.

Dillard’s Store’s , have been my store for more then 30 years  quality good sales best shoes 👠
My only concern, I won a basket in the cosmetic departments. I was very happy to pick it up. When I open the  básquet have only men cologne,
I was expecting woman perfume on cosmetics since the event  was at women’s cosmetics,, Not happy about that.

Dillard's IS GOOD. Store that won’t let you down. You will be getting prices that make you happy you came to Dillard's. And although line at the cashier might look long, they get it going quickly.

The managers and employees at this Ace are clearly unhappy and it shows within the store. They don't really want to help the customer or even pretend like they want to help. At the end of my encounter with the manager, I decided not to purchase the few items I had and drove to another Ace down the street (Walts) - holy heck, night and day experience!  If you are in need of an Ace- skip this location as they are independently owned. Walts had better pricing, WAY more selection, and the staff was happy and super lovely and helpful!  Thank you for this awful experience so I could discover Walts.

My wife came to this store looking for a single broom to purchase and take home. My wife is very pregnant at the time of this incident (almost 8 months) and is holding my 1 year old daughter, and holding the hand of my 3 year old daughter. I work hard to make sure my family has nice clothes and is well put together. My wife was walking towards the broom she wanted (she could see it,) when a female associate stopped her and curtly told her they had a no bags policy posted outside the front door. Anyone who has young children knows that any outing is accompanied by a diaper bag for snacks, water, and other obvious things children need.
My wife told her that she was sorry and just needed to get a broom and pointed at it down the aisle. The woman told her she would have to drop the bag off at the front. My wife then offered to have her accompany her to the broom to assure that no shenanigans transpired. She said "no" and directed her to the front of the store again.
My wife has an ounce of self respect and told her we would not be shopping here again and left.
I called up he store manager, who was courteous and professional and aware of what had happened. I told him I would be posting this, as well as warning every soul I meet to avoid this store.
He was aware of the employee and indicated that she had a pattern of disrespect towards customers, so hopefully no one else wil be dealing with her. But I told him I would do this, and I am a man of my word.
If you see a pregnant woman with her hands full, don't make her life harder, help her like your aren't a petty tyrant looking to abusee what little power you have been given.

It was fine. People there were very helpful helped my find what I needed. I am always amazed that there are so many products there. Household Things you use every day

This is a great Ace hardware location. The building is relatively new, it's well-lit and the isles are wide. It's kept super clean and interestingly, the staff seems young but very confidence and helpful with advice or directions. They have a full paint department and can mix up any color you want, and have a full selection of samples if you need to take them home first. This specific store has an exceptionally large collection of air filter sizes, more than most of the other stores in the area. It's in a corner strip mall anchored by a Bashas grocery store. You can't miss this place and there's tons of free parking!

This story is very clean well-managed well stocked and the people are so helpful as beyond belief you can't walk to steps without getting nasty if you need help or anything

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