Low T Center

Disappointing Experience with Low T Center

I enrolled in the Low T Center seeking help with low testosterone levels, but my experience has been incredibly disappointing and frustrating. Here's a breakdown of the issues I encountered:

Inconsistent Lab Handling and Delays: The initial mishandling of the lab draw necessitated a redraw, leading to unnecessary delays. This setback in obtaining accurate results compounded the issues in securing a timely refill for my prescription.

Lack of Communication and Follow-Through: After multiple attempts to obtain my refill prescription, I encountered a lack of communication between the clinic and the pharmacy. Despite assurances, the prescription was never sent, leaving me without necessary treatment.

Sudden Policy Changes and Inadequate Support: The sudden change in their system, discontinuation of "comp" shots while waiting for the prescription, and the demand for an additional $70 for an in-office shot were unexpected and unacceptable. This change in policy felt unfair and added financial burden without reasonable cause.

Poor Customer Service and Unresolved Refund: Despite numerous calls and even visiting the clinic personally, the issue of an unfulfilled service and refund of $155 for the undelivered service remains unresolved. The lack of accountability and failure to address my concerns reflects poorly on their commitment to customer satisfaction.

Overall, my experience with the Low T Center has been marred by a series of miscommunications, policy changes without adequate notice, and a complete lack of resolution regarding a refund for services I did not receive. As a result, I cannot recommend this clinic to anyone seeking hormone treatment or related services.

STAY AWAY FROM LOW T CENTER!! I have tried their service for over a year now. Things were bad with getting my shipments. After going to apothecary it’s gotten worse. Namely the phone app used to log injections is absolutely garbage. The number of times I’ve logged injections only to find out later that the database either didn’t log it or didn’t retain it is nearly every other shot. And guess what? The trigger to initiate your next order to be shipped is dependent on those being logged. So now I’ve been without an injection for over a week and I have to keep logging and submit injections trying to get it to advance so that my next order will ship even though they took my payment three weeks ago. Also, the staff tell me that they know the phone app is garbage and that they’re working to fix it. That’s been the song and dance for over a year. My chat for help has sat for over a week with no reply. I truly feel that their negligence has had an adverse effect on my health. And that they operate in bad faith. Don’t use them!!! PS the local staff are wonderful. Especially Wednesday, she always helps me out.

Just this year alone , my injections have been significantly late 3 times. I am going on a one-month trip outside the country on October 8, and was due to be delivered new injections today. They haven’t come. I had to go there today for a courtesy injection and I was told that they can’t make any guarantees that my injections will be here by October 8. This is unacceptable. I am leaving the country for a month and I pay for testosterone treatment, and I might have to suffer without. I paid thousands for this trip. You guys should not be allowed to do this to people. Your customers give you plenty of money, and they shouldn’t have to suffer and self inject patients shouldn’t have to be chained to the clinic without a moments notice. The patient should not have to be penalized.

This is a great facility, My initial experience was very easy going I wasn't very sure what to expect so I will have to admit I was nervous and a bit unsure. That subsided very quickly as I was treated very well. The staff is top tier. Very knowledgeable, compassionate and help put me at ease. I am so thankful to get the help I need as well as the assistance in regaining my health and vitality. I definitely recommend without hesitation.

If only the app was better, I missed three shipments this year.

Ivo Bekavac, MD, PhD

I am beyond pleased with his treatment. He discovered that some of my issues were from severe vitamin deficiencies and provided me with good information as to why my memory has declined since being on a heart/machine for open heart surgery. He tells it like it is and might not always come across as warm and fuzzy but he is very good at what he does. Highly recommended!

Everyone else was so kind, professional, and helpful  at Dr. Bekavac's office including Dr. Bekavac. I highly  recommend him to anyone who would need his services in this field.

Initial appointment was very thorough and productive.
The follow up appointment for MRI results was disorganized, lasted 3 minutes, and left me confused. When they could not initially locate the results, I knew Dr. B had not seen it yet, and his quick explanations made me uneasy.
I’m now set up for orthopedic surgery, but I’m not certain it’s the best option.

Always friendly staff who genuinely care about their patients. They are always willing to visit and show interest in your life and health.

Dr Bekavac has been very helpful with managing my restless leg syndrome.  He has my on a medication that is well studied and has little side effects.

Washington County Hospital and Clinics (WCHC)

We just spent two days at the hospital with my dad.  E R professionals were great.  Mrs. Gedney and her staff were superb.  Everything was clean and neat.  The food was excellent.  I am so thankful for the care he received.

My husband got a terrible infection and needed to be on IV antibiotics for several days. The staff there were exceptional. Everyone we met seemed happy and upbeat, that helped with his mood a lot. His room was clean, he was happy with his meals, everyone was professional and courteous.
We couldn't be happier with the whole experience, especially during a time I was in crisis mode because my husband was sick and I couldn't do anything to help him.
Thank you so much.

I was visiting family in Iowa when my sciatica flared up. I went to the Washington County Hospital ER. I cannot say enough good about my experience there. From the kind and cheerful greeters who checked me in, to the doctor and everyone that dealt with me, the service was excellent. I was in and out in a short time, too. Thank you for the help you gave me during my visit!

All the people at this Clinic were awesome. Dr Ashby and his staff were very professional and very in tune to my needs and getting a solution to my illness.

Was here at Er twice...will NEVER  walk in those doors again!! I am talking to someone about the way I was treated, I still have pain. ..I would actually give them 0 stars
.

Gameday Men's Health North Liberty

The focus of this clinic is definitely men’s health but I felt very welcome as a woman.   All the staff were friendly.  The NP and doc were patient and knowledgeable- answered my questions about weight loss and vitamin therapy. Finally someone who listened and didn’t judge! Never felt rushed and no pressure to buy stuff- all about my wellness.  I’m looking forward to getting care in this clinic.

Great place for men and women ! You get labs done on the spot and you get your results back before your appointment is over !

Props to the owner for expanding game day into Iowa!
Excellent service and great for any man looking to better his health and wellness.

Potential patients, please ensure that this clinic is practicing evidence based medicine  versus unnecessary prescribing testosterone to anyone interested.
2017 American Academy of Family Physicians recommendations on testosterone replacement in men.
"Physicians should not measure testosterone levels unless a patient has signs and symptoms of hypogonadism, such as loss of body hair, sexual dysfunction, hot flashes, or gynecomastia. Testosterone therapy should be initiated only after two morning total serum testosterone measurements show decreased levels, and all patients should be counseled on the potential risks and benefits before starting therapy. There is little or mixed evidence confirming clinically significant benefits. The U.S. Food and Drug Administration warns that testosterone therapy may increase the risk of cardiovascular complications. Other possible risks include rising prostate-specific antigen levels, worsening lower urinary tract symptoms, polycythemia, and increased risk of venous thromboembolism."

Access Medical Clinic: Marshall

Absolutely loved my experience with the fine staff at Access Medical. They are caring, compassionate, and take time to listen to their patients.

Excellent care. All staff are friendly, knowledgeable and attentive. Highly recommend!!

The Marshall clinic NP was extremely knowledgeable, polite and informative. She addressed my daughter's concerns and I could tell she was genuinely concerned and took great care of us!

Absolutely highly recommend! From the time of finding them online, entering the door and same day care, everyone was patient, kind, supportive and offered more than expected care. Feel confident for them to provide care for all ages!

I love this clinic! I feel I am always listened to and receive full explanations of concerns and plan of care.

Gameday Men's Health O'Fallon

GameDay has been exceptional and professional.     They have gone the extra mile to make sure I stayed on schedule so I can see the required results.
Great staff and everyone is focused and excited to see the clients get results.
I recommend you make that call and also inquire about the full scope of services.
Gameday has put me on the path to getting more out of my days and to enjoying myself.

Always friendly staff who can meet my needs and answer any questions I may have. Jessica at the front desk always greets me with a smile and makes sure I’m well taken care of while I wait to be seen. 10/10 satisfied with deciding to join their men’s health clinic.

Great Experience! Everyone involved in the process was professional knowledgeable and friendly. Also the location and atmosphere is Comfortable and Friendly.

Trust me they will have you ready for GameDay!!!

Very professional and knowledgeable staff! The customer service and communication was great in presenting options and solutions for my individual health needs. Very good experience overall! Happy to have made the switch from the other lacking providers!

I recently had the pleasure of visiting Gameday Men's Clinic, and I must say, I'm thoroughly impressed. The staff is incredibly friendly and knowledgeable, making me feel comfortable right from the moment I walked in. What sets Gameday apart is their wide range of options for men's health. It's refreshing to find a clinic that offers such a comprehensive selection of services tailored to men's specific needs. Whether you're looking for advice, treatment, or just a welcoming environment, Gameday delivers. My experience here was exceptional, and I highly recommend them to anyone seeking top-notch care for their health.

EveresT Men’s Health

I went to this clinic to get help with my low testosterone. I met with the doctor all she said was I was a male with a prostate didn't seem to care at all but took my 50 for the test. I do not recommend this clinic at all.

I have been a client at Everest for six months, I'm 54 and in that timeframe I have lost 20 pounds, reduced my BP and I have regained the vigor of my youth.  Andrea and Staff are incredible.  Just Go!

Prime Men's Health

They have been professional and timely. I asked for help, and I got help and a solution immediately.  I couldn't be happier with the results and courtesy. The immense informative people and culture have helped me with questions. After consultation with the Dr's and professionals I have feel confident and amazing. I really wish all Healthcare was this good. All of my prescriptions and labs were easy to handle and haven not been burden at all with the process. I would recommend them 100 💯 👌.

Prime Men's Health is an excellent center with expert MDs that provide thoughtful individual treatment to optimize your unique chemistry. TRT has been Life changing! The mental health and physical health benefits are amazing. I have been suffering for decades, and tried everything except the one thing that works, TRT. I have been on TRT for 6 months now. I have never felt more alive, and in a better mental health state. I regret that it has taken me so long to take action. I wish that men were more aware and get the TRT they need to optimize their hormones and get their lives back, rather than being controlled by an imbalanced hormonal system. I can't thank you enough for the treatment and getting my health/life back!

Very fast at getting you through the entire process of TRT if that's something you've been considering for a while. You get your levels tested then if you qualify you get a consultation that week, and you perscription the week after. Price comparison seems to be extremely competitive and I've heard of guys having to spend a lot more than I do. Everyone along the process has been very cool down to earth including the doctor.

8 months with Prime now. Been fantastic working with them in every aspect. Anyone in their late 30s/40s who isn't looking at their Test levels and hormone panels in general, is potentially missing out on a huge upgrade in quality of life. For me, working with these guys, it's been significantly better.

Absolutely amazing staff. I was well informed every step of the way. Once treatment started questions that came up were answered in a very timely and thorough manor. This place literally changed my life! Keep up the great work guys!

The Dental Anesthesia Center: Sedation and Sleep Dentistry

Maris E. Behl DDS Is a wonderful dentist. She did extensive work including several dental crowns and fillings. There was little to no pain during all of her procedure’s. I am 86 years old and have been to more dentists than I can count. Dr Behl is by far the best of all. If you want a friendly disciplined and accomplished dentist, you will be glad you used her work.

I went for the first exam.  Really liked Dr. Thoms and Justine.

Problem was with getting through all the online stuff to get the estimate for treatment.  Rather pricey.  Not sure I will be able to afford at all.

It can be frightening to have to put a two-year-old under anesthesia. The staff and Dr. Thoms took the time to explain the treatment options.
The process went well, and the services were outstanding. Everyone was polite and empathetic, from the front desk receptionist to the dentists. The customer service was excellent. I rarely post reviews, but I do so because I want others to know that they can trust and feel safe with their care. The Dental Anesthesia Center comes highly recommended from this mama bear.

I have a special needs son that needed some work done. The Dental Anesthesia Center is an amazing place I can't imagine Trevor being in any better hands.  We love Dr. Thoms and his staff. So nice and caring. A little on the expensive side but very well worth the care he received. I would recommend to anyone that has special needs, fear of dentistry or just in need of a dentist.

5 Stars!

I skipped going to the dentist for 6 years and what a mistake that was.   Everyone at this office is extremely nice and a pleasure to deal with.

Laina, their hygenist is awesome even though she is a Cubs fan.   I actually look forward to my 3 month cleanings now and will not miss another.

Dr. Thoms and his team (I requested Julie as an assistant I would do the same :)) were amazing.  As I said I skipped going for 6 years so I had some work to be done and chose to be put to sleep instead of 4 visits.   They make sure you are as comfortable as possible and even take the time to check up on you after to make sure you are healing properly.

Last but not least, Marie and the entire front office are great.   Always a pleasure to deal with and are very accommodating.    They are the face of the operation and the tone of the visit is set with them.  The amount of care and compassion they show the patients in the waiting room is beyond extraordinary.

Miracle-Ear Hearing Aid Center

I recently had the pleasure of visiting Miracle Ear and I must say, it was an outstanding experience. The staff is friendly and efficient, and the environment is calm and peaceful. From the moment I walked in, I felt welcomed and at ease.

The doctors at Miracle Ear are incredibly friendly and took the time to thoroughly explain every detail of my hearing evaluation. They performed the tests in a comprehensive manner, showing exceptional patience and care throughout the entire process. The best part? The exam was completely free!

The technology at this facility is top-notch. I was particularly impressed with their phone that can automatically transcribe conversations, a feature that I found fascinating and helpful. The facility is located in a serene area, providing the ideal atmosphere for a hearing evaluation. They even have a specially designed soundproof room to ensure the most accurate results during the hearing exam.

I highly recommend Miracle Ear for anyone in need of a hearing evaluation or assistance with hearing devices. The combination of their friendly staff, state-of-the-art technology, and tranquil environment make it a standout choice in the world of hearing care.

I had a great experience recently at the Miracle Ear Hampton office. From the moment I walked in to be greeted by Monet to when I left, I truly felt taken care of. Julia was super thorough and explained everything in a great manor. I cannot thank Julia enough for taking care of us. Now my grandma can hear again! I highly recommend this Miracle Ear location, even if you are unsure if you need hearing aids they can suit you for what is best for you. Thanks so much!!

I have been working with Julia getting ready for my hearing aids. The process was very easy and she and everyone at the office were so helpful. I am really enjoying hearing everything I have been missing.

Mr.Belter,Greg, was very professional, courteous,and
Very complete in examination.
He was great in explaining
What he was doing and why.
Showed me and my daughter
all options available and what was best for me. Said his office would be available to
help me with a grant if I couldn't afford one.
His receptionist,Was courteous,kind, professional as well.!😃

Doug was very informative, and very patient.  He showed me model of the ear explaining my hearing loss.  Since my first review I have gone back and upgraded my aids.  Now I have more options on my aids.  I can hear much better at the opera.  I am able to hear an carry on a conversation. Thank you Jennifer for the upgrade. She exampled all my options for upgrade and what I expect from a higher level hearing aid. It has changed my life. Thank you.

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