Walmart Supercenter

Kim is the store manager at this store and she is great at her job! Most employees are very helpful here. The handheld scanner most employees have now is really just a way to dismiss shoppers if they have a concern on pricing… While rolling her eyes the self checkout associate  promptly scanned my item and showed me the tag and quoted me
the same price as the item rang up for. That was no help at all.. Two rows of this item were marked lower so I assumed it might really be marked down. A 4$ price difference doesn’t seem like much but I doubt she’d turn down a 4$ raise.. It was frustrating to be met with such blatant disrespect with her nearly looking up at the ceiling when she rolled her eyes at me after I asked her to check the price.. So I was pleasantly confused that when I matched the energy she gave me , she seemed to be offended! Ha! Learn to turn your head and roll your eyes like the rest of us do! No paying customer should have to deal with poor manners at all!

Most of the employees are unfriendly(rude, not helpful, will not speak to you, will just keep walking if you are trying to get help). Will run carts into and not say anything (like, excuse me, I'm sorry ), and I will just keep going. On phones or texting. For the rest 25 % of the staff (older employees) very nice and helpful. Younger employees are not at all. Today 10/13/23 I had a  young employee run a put back or an order cart into the front of my cart on the main aisle and never said anything. I looked at her and said, "Excuse me." She had plenty of room to get through. If I had moved over anymore, I would have knocked things off the end cap.

I’m disabled and depend on the grocery delivery service. I enjoy ordering via the app. BUT if something is left off my order it’s next to impossible to get a refund for the missing item. In the past I could reportthis in the app and be given a refund. Not anymore. I’ve tried calling twice but no answer. Meanwhile I was charged $13.78 plus tax for something I didn’t receive. I live on disability so every penny counts. A definite FAIL with the app.

Terrible work environment. From the store manager to the team leads most just don’t deserve the job. The attitudes are ridiculous and they really don’t care about the employees. If I could give 0 stars I would.

Can't stand the place even after they remodeled the store I'm still not impressed with any of it the attitude of the employees is a do not care attitude and are not in any way ready or eager to help in any way Sorry if the truth hurts fix it or accept it.

Murdoch's Ranch & Home Supply

These folks are awesome. I can almost always find what I need, and they don't mind me walking by dogs inside with me. They always have treats for them. The selection of gear for my home, garden, and work is almost all-inclusive. I've always found what I need for my pets. Plus, they always have, at least some, knowledgeable staff on hand. If they don't know what I'm asking for, they find someone who does.

This is a review of the four corners location. Love all the awesome stuff they have in store. My problem are the 2 older women that work in the clothing dept. They’re always rude whenever I ask a question just mean and you can tell they’re unhappy…..I’ve also seen them be very rude to the younger associates who are working!! I try to avoid them whenever I’m here. My husband and another friend have had the same experience with them. It’s too bad.

Always greeted by friendly customer service
Folks.  If we need help they are always willing to help.

I'll start by saying I shop at murdochs quite a bit. I had a situation at this store in specific that was handled extremely well. I purchased a trailer that was labeled as a specific size. Did all the paperwork and hauled it home only to find out it was quite a bit smaller. I was irritated to say the least.
i immediately called, assuming I'd be stuck with it.. I spoke with the manager, who was understanding and very helpful through out the whole ordeal. He told me to bring it back and made sure I got one that would work for what I needed. Just want to thank Reed and his team for the great customer service and for getting me straightened out. Made the process super easy.

Great place to shop if you need any outdoor apparel or equipment

Lowe's Home Improvement

Crowley, LA is our store.  2 fridges, 2 freezers, stove, oven, dishwasher all from Lowe’s and performing well.  Lowe’s card give 5% off in addition to sale/promotion prices.  Ordered a new freezer over the phone recently and it was delivered in less than 24 hrs.  I also like to scan the store for markdowns and have made some surprising deals. Of course I make scores of purchases of specialty items for home and garden, like 125 bags of pine bark mulch to help during our recent drought.  No complaints and their associates are always helpful.

Nice store, but the registers were closed. Had to use the self checkout registers.  Unfortunately, there was a long line waiting to use them.  One was being used by an employee trying to buy a bunch of split logs at a damaged discount.  I'm glad we don't have to stop here again.

Very poor experience. Just got a washer and dryer from them. The lady gave me the wrong information. The movers don't want to hook up my washer and dryer connections that i bought. I told them to leave the items, but they drove off. I will never buy appliances from them anymore. This company is very unprofessional.

I went to the CARENCRO La store this morning and when I approached the checkout there was only one and it was closed. There was many self check outs but I do not use self checkouts. When I approached an employee standing there I was informed I had to use self checkout. Why are you forcing people to self checkout?  Why couldn’t she help me. Your store is becoming like the current government telling people what they have to use and drive. Very disappointed and needless to say I went to Home Depot and was assisted with no problem. Will not be buying at your store anymore.

Where should I start? I buy a washer and dryer and I’m told the day before I have a delivery window via text from 3 to 7. Nobody showed up nobody communicated with me so around 6:50 I’m trying to get a hold of customer support. Oh too bad they’re gone for the night so I have to talk to sales who tells me oh of course they will show up on time don’t worry. They don’t show up until 8:20. They were not remotely efficient. One of them was visibly angry, throwing things bitching about his schedule while the other one just giggled and did most of the work. After about an hour, they get everything in only to leave me with a cigarette dropped on my front porch, not my yard, not my driveway, my front freaking porch before they left. So at 9:15-ish I am picking up cigarettes and wiping smudges on my Sunday night and I now have 45 minutes to try to relax before I have to go to bed to get to work in the morning. I will never ever ever buy anything from Lowe’s again to be delivered as it’s long as I live…beyond disrespectful, beyond unprofessional and horrible customer experience with zero communication!

Ace Hardware of Liberty

Friendly staff but always seem to be short on product knowledge. Always more pricy but with limited options what ya gonna do.

It's a clean business,  very helpful staff and always has alot of inventory on the shelves. If they don't have it they'll get it for you. Just check with the technician Nick or Levi, they're both good guys. Very friendly and will do what it takes to make sure your a satisfied customer.  Best selection of Sthil equipment around in surrounding areas.  I've bought 2 chainsaws here myself.  I'd recommend anyone needing anything to visit this store and give it a try. Nick will go out of his way to make sure your needs are met. He's seriously a good guy and his willingness to help is a plus.

This place carries things the other two hardware stores don't. However there are two more hardware and electrical stores within a mile of this one that are better options for wood and paint.

My wife and I are new to Kentucky, and have twice stopped into Ace for things we’ve needed for the house. Both times, Nick helped us with what we needed; first a power washer, and then a chainsaw. He is a top notch salesman, and was extremely knowledgeable and friendly. He clearly takes pride in his job, and that is refreshing to see. We will surely continue to patronize this location for our future household needs.

Love going here . Everyone is very friendly and helpful. Place is very well kept up . Everything is clean and neat. Have lots of product . We usually in there for awhile .

ace hardware

Cashier had excellent customer service on the phone call. Actually looked up where an item could be purchased as they would have to order it for them. VERY friendly and informative.

Love this place. Your local small town hardware store, where everyone is welcome with a smile. Also, the best customer service too! You actually don't have to look around for someone to answer your questions. They're right next to you with every step you take.

Don't waste your time. Have little to no knowledge about basic materials and are really rude on the phone.

Friendly, clean, and fast. Very busy sometimes. They have everything you can think of for home, garden, construction, remodeling, and repairs. Don't call, just go. Conveniently located with a large selection.

My husband  and I looked everywhere for a wood burning stove and this is the ONLY location to actually have one in store! All associates were very friendly and helpful... going above and beyond what we expected!! Wonderful experience and I'm sure that we'll be back.

Ace Hardware

They always have what I need, and if they don't have it in stock I just talk to the manager ( Heather, who's absolutely amazing!) and she will order the item and have it for me in a couple days.

Great store, great Staff! Super friendly people!

This ACE Hardware store is huge! The manager, Heather and Lynn are most helpful people! The employees are knowledgeable and very upbeat! Thank you for being a great part of our small mountain town!

This was the Ace in Heber. It is a very nice store. It is a bunch larger than my local store.

Had a great experience at this location. Lynn T was so helpful with helping me choose the correct garbage disposal for my residence. She absolutely rocks!

Don't buy the bulk bag of peanuts as they are contaminated and birds will not eat. ACE will not stand behind their products.  Waste of your money!!

Harbor Freight Tools

I am very happy to have this store in our neighborhood. I have already spent a lot of money here lol.  Employees are awesome, always helpful. Keep up the good customer service. I wish I could remember their names.

Always clean and organized. Product inventory levels and availability lower than some of the other HF locations.  Some of the staffers are friendly and helpful. The new cashier is surly, ill-natured, disrespectful  and foul. She acts like she hates the customers, the job, and her life.  It's painful to endure her "customer service" , hence the 4 star rating.

Jeff is always very helpful .  Always greets me when. And lets me know if all the deals going on !!  One of my favorite places to visit

Literally no other store charges a restocking fee. Harbor Freight sucks. Don’t return things unless you want to get charged money for a defective item. Literally illogical.

Over the years, I have become a good customer for Harbor Freight. The tools are reasonably priced with good quality.

Rouses Ace Hardware

Having an Ace inside of the grocery store makes trips to the hardware store easier. They have some of everything from lawn care to plumbing to paint supplies. There are dedicated Ace employees in this section of the store. Checkout is at the regular grocery registers.

Three visits.  Products found on website were not available in store.  A refund was handled well.

Dropped my Blower off on a Saturday for a tune up. I was told I would hear something by Sunday. It's Wednesday and I haven't heard from anyone. I call and speak with a guy in Ace that offered no help or explanation as to when I'd hear from anyone. I even had to ask him if he would leave a message for the mechanic to call me. He said he would be in until Thursday at 3pm. He acted aggravated by my call and reluctantly took my name. I'm tired of this place and the lack of respect and interest they show their customers. It's Rouses now. Down hill since Rouses bought LeBlanc's. I get the same service at Walmart. I'd rather pay less for same service. Teach your people customer service and you will win customers for a life time. Don't, and they will treat you and your store as good as you treated them.

Great store. And for the product I shopped for they’ve had it every time.

Should have known not to bring my Stihl chainsaw for repair at a grocery store where the product couldn't be started to verify functionality.  Not worth bringing back to them only to have to go pick up again.  I'll go somewhere else but let Stihl know.

Ace Hardware & Appliance

I love this local Ace Hardware store! They are always helpful. If you are looking for a hard to find piece of hardware, plumbing or electrical, they are knowledgeable and will help. They also are very knowledgeable with mowers, weed eaters and the like! They will help you to find a suitable substitute if the item or part you need is no longer made. They know what customer service is all about!

I will NEVER buy anything else from this store.  The customer service is horrific and they are WAY over priced.  Go to Lowe’s or Tractor Supply instead. OR, go to the ACE in Harrodsburg, better selection and much better service.

Spoke with the new owner what I need is on order will be there next week. Very happy with the service and the friendliness.

Sometimes, when it's more convenient, I run to lowe's, Every time I do that, I end up regretting it. I absolutely love this Ace Hardware. They know how to treat their customers. It's like stepping back in time. After spending thirty minutes in lowe's looking for a fitting with not a single person offering to help, I ran down here, and within a couple minutes, I had my fitting and backed out the door

Very helpfull and with a smile when one party is busy behind the conner the other ques if they can assit they are great
And courtesy  great

Nice and clean store. Well laid out and almost all items are in stock. They rely heavily on self checkout as I went on a Saturday after lunch and it was very busy. All self checkouts were open (around 10) and then there were only 3 lanes open for associate to check you out.

I’m heading out of town to go visit an old friend and bring a nice bottle of whiskey, along with other groceries. I found the first employee and they immediately called the manager and then said to me I think they’re in the office .I waited over 20 minutes for someone to unlock the liquor cage. I have ask two employees ,I have seen 6 employees that never said a word to me. I called the store and talk to the manager., she. said she was  coming. She never came .Don’t go here if you’re in a hurry.. The service personnel for other companies commented to me that it takes forever to get liquor because only one person has a key. An employee finally asked me if I needed help and immediately took action which in total took about three minutes. I shop here often and spent $300 today. I will be changing my liquor purchases to super one where there is no wait.

Did a grocery pickup today. Didn’t get the rotisserie chicken I ordered but they charged me for it. Telling me I need to bring it back to the store in order to get my refund!!! Every time I do a pickup there is a problem. Either the produce has mold or bags of flour is busted. I ordered microwave chicken rice and I get cauliflower. Y’all need to do better!

That’s how Walmart respects their customers
i found those but when I scanned the price was different the cashier wasted my time 15 min after that the sheren manager said we not gonna give them that price
I Said already checked that’s same barcode was $7.48 and now it’s $2.62 but she said no that’s $7.48 then I said those are markdown and after all those I don’t have time to go back and get something else that’s not my fault
BUT SHE SAID I DON’T CARE
that’s how they respect customer
#customer_service #waste_time

Great and friendly service. The people that work there are always helpful and knowledgeable especially the front greeters and front office people that run the store, even the grocery pick team is always nice and courteous. This Walmart is the closest location for while for me and it has a wide variety of products to choose from to the food, garden, electronic, and home sections. I would highly recommend this place to anyone who is in the area and in need of a really well kept and put together Walmart. Keep up the good work guys love this Walmart location.

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