The Honey Baked Ham Company

Really impressed by this place.

The store was nest, clean, and well-stocked. Items were laid out in an attractive way.

The staff were superb. Two customers in front of me were "special" people with particular expectations, but they handled them patiently. They helped me make a good decision on my food, which was great. They knew several customers by name and gave suggestions for what to pair with what. Jordan was the guy running the register _and_ making food, and he did so with charm, speed, and character.

Really helpful people, clean place, great product and service. Would highly recommend.

Making a reservation is good. I went before the rush so it was ok. Of course, they had what I reserved. The prices are not low. It is the ham you want though. Everyone is polite and knowledgeable. My coupon didn't work, but they fixed it super quick, and I was not double billed for a cancel, refund, and re-bill. I always go here for the holidays!

I pre-ordered the half ham online, went to pick it up during pick up window and it was not ready. They hadn't even started it. They gave us another ham instead that turned out being super smoky and salty. There was not a hint of sweetness from honey. It was a definite let down from years past. This was the first time I used the Kennesaw, Ga location so could just be poor quality control and/or management.  I would not recommend (this location anyways).

I’m sorry but why the actual heck am I placing an order for pick up at 5pm today 1.5 weeks ago, just to come in and 1. Their pick up system is horrible. 2. You are literally preparing it after the fact. They are literally take and bake, they should all already be prepared. Why are you pulling orders for everyone individually when people have all pre-placed orders? Just get them all picked out ahead of time, and have them in a pick up area in the fridge and/or freezer bagged up. I don’t understand why I’m waiting 25 minutes after I get there to get it. It’s ridiculous. People plan pick up orders to work with their schedule, and this really defeats the purpose of it. Thank you for listening to my rant :)

This review is only pertaining to their holiday (Thanksgiving) ordering system.
So yesterday 11/21/23 I called the Kennesaw Barrett Parkway location and asked for a smoked turkey breast. The lady over the phone said “I did not have to pay and she gave me a confirmation number. She then told me that you will be OK. Just wait in line and you’ll be able to pick up your turkey.
Next day 11/22/23, I go in the store and I’m waiting in line for about 15 minutes when a young woman who’s working at the door states “there’s no more ham or ham on the bone but if you have a confirmation number you should still be fine.” After waiting in line for 45 minutes, I get to the counter and Associate states there’s no more smoked turkey breast. We have to save some for the guest, who already pre-paid their order.
My problem with the system is
1. What was the point of me calling in for an item and getting a confirmation. I do understand “IF The woman over the phone stated is not guaranteed that you will get the turkey we’re just holding you in place.”
2. Why isn’t there a separate section for the people who already pre-ordered so you can keep up with the inventory you have on hand instead of guessing. Because you’re guessing just wasted 45 minutes of my time.
3. People are waiting in line when you’re running out of an item it should be stated, while the people are standing in the line. So they can either decide to leave and not stay there and wait till they get to the register after waiting for 45 minutes.

They have a terrible system in place for the ordering process at this location.
So I guess the story is you should pre-pay online, but it still may not be guaranteed because if they under gas how many they have you will still be out of the item you came for and need a refund

Walmart Supercenter

This place is so disgusting! The toilets were filthy. There was nearly  no one to help with check out. It was horrible stay away from this place! It's not worth the 10 cents you might save.

Big parking lot with lots of spots for handicap parking. McDonald's inside the store. Well stocked and I have always been able to find what I need here. Store opens at 6, cash register will not be open for another 10 minutes

Elena knocked it out of the park and absolutely redeemed how I felt about this walmart location. She should be up on the board of team members like the others in the automotive section! Without her, those guys wouldn't have any work today! She is absolutely awesome, and every customer is smiling 😃

The staff at the store are amazing, but that's about it. The isles are cluttered with display items and extra product while the shelves sit empty. It was a little less cluttered then a few weeks ago. In November, you couldn't even get through any of the isles with your cart there was so much extra stuff put in between isles.  If there ever was a fire; it would be difficult to get out. Safety hazard!

Always a pleasant experience to shop here. A few of thew employees know me by name, I shop there so much. Great place....

Extremely packed.  Parking is truly a challenge,  I would almost recommend going at a later time or super early in the morning if you have a choice.   A rather clean facility and everything is secured, behind bars or glass so do not expect to be able to run and and out in no time.  Today I had to go to the electronics which, according to the one employee working the entire department,  the other 2 staff members for that area were sent to lunch.  Management wise it would make more sense to cycle 1 at a time, this way 1 person isn't overwhelmed.   I personally am a very patient person, so I waited and received my product just fine.  The lady was nice and helpful.   Unlike many other Super Walmarts I have had to attend, this one seemed completely off its layout.  Isles seem a lot closer together than usual.
Well, just keep in mind you will not be able to duck in and out fast and easy.  Best of fortune at this location.  -C

It's annoying and just a deterrent all around everytime you need a blue vest they never are capable of helping you and need to get someone else which takes a good amount of time, astronomical amount of workers with simple store knowledge if they run the department. #goodluck finding a self-checkout that's not problematic. a convenient store only.

Horrible Walmart. Waited over 2 hours to pick up photos I’d been told were done just to be told the printer wasn’t working. Tried to find a manager for over an hour and there were none to be found. Absolute chaos. Fire the two idiots working the electronics/photos asap.

0% customer service from this store. My wife and i go to this store regularly. I buy alcoholic beverages. I have not been i.d in three years at this store. My wife gets i.d when we go. When i shop at this store every couple weeks i spend 3 to 500 dollars, due to having a big family. Well today i needed just a couple things stoped by grabed a 12 pack i showed my i.d my wife didnt have hers they refused to sell it to me. We left the store to go home to grab her i.d and go back. I asked for a discount due to the inconvenience and extra trip. I was laughed at and met with childish sarcasm. They grabbed a manager named Trevor i told him what happened explained that i spend good money in the store. His response was doesn't matter not gonna happen all i wanted was 10% discount on a $16 purchase. I made the statement ill go to costco from now on and the staff at the store thought it was funny and said well have fun thanks for shopping with walmart for the last time.
Totaly unprofessional responses and zero customer service skills. There is absolutely no regard for their customers.

Horrible customer service specifically from the Manager Isel. One thing I will not do is leave my kids in the car while I get groceries and a pack of beer they tried to ID every single one of my children not acceptable. I went to Frys to buy everything I was going to purchase there originally with no issues and less money.

horrible!always a mess and smells, rude as can be employees and management. Food that shouldn't even come close to spoil is spoiled and if you look at my pic I just took last night you will see why,milk sitting there and also meat 🍖, there was a lot more carts full of food that needed to be refrigerated to the left

I originally was gonna leave a 1 star due to the head honcho over at tire care. (Eddie) but Cindy was working her tail OFF. She was caring for EVERYONE at the auto department which was A LOT of people. Both English and Spanish and it was clear she doesn't speak Spanish. That's not a knock, it's an acknowledgement to her resilience in the work place. If it were up to me, I'd point her as the one to call the shots and send Mr. Eddie to some backyard used tire shop. Keep your baggage at home. Your employees are not as disposable as you think. Employees like Cindy are hard to come by. Thank you for your hard work, Cindy!

I wish I didn't have to give 1 star, this location is trash, can't find parking, you have to worry about being murdered or mugged just walking from the car to the store, the floors are always dirty, the addicts are always blocking the door, don't get me started on how the employees get high on the side of the building. And let's not talk about how rude the employees are, Don't go to this location unless you have no other choice, this location is closer to me but I chose to go to lower buckeye, the employees are always willing to help and let's just say it's CLEAN!
75TH location needs new management a deep cleaning and a can of raid inside and out!
Sorry not sorry this store sucks and stinks!!!!!!!!

Would rate zero stars if possible. Waited almost 40 minutes in the electronics section for someone to come and unlock something for me. Like 30 employees walked past me and NO ONE even acknowledged my existence, just looked at me and kept walking. One employee out of the 30 actually said she'd see if someone had the key to unlock stuff for me but nobody ever came so I just left. Just went to Target down the street and had a better experience and was helped right away.

Good selection of products compared to other Walmarts.  but there is a problem with the staff.

The Fresh Market

We purchased only sides and they were amazing. The cranberry walnut sauce was the best. White cheddar potatoes outstanding!  And the sweet potato casserole. So good I could have eaten the entire lb. Thanks you for “ doing the cooking for us”. We will use your service again and again. We appreciate your store.

Stood at the deli counter for 13 minutes according to their clock on the wall only to have the lady working take orders at the cold cut section ahead of me. Then was informed I need to be patient as she is the only one working. I come in 3-4 times a week and have never experienced this type of  service. 11/30 @ 12:05 pm.

My husband and I love to visit and shop at the Fresh Market store in Daphne. They have recently reopened their eating area with nice new tables and chairs. There's also a microwave if you need it.

In addition to shopping, we enjoy eating a snack or having lunch there. The food is good and the staff and managers are so friendly. We especially enjoy the deli and the coffee bar, but the employees in all the departments are super nice and helpful. The only downside is the heating and cooling system which needs to be controlled by the in-store manager, not some off-site system.

All in all, it is a great place to shop and visit. Check it out. You won't be sorry.

Nice market with lots of good food. The service has always been helpful. The prices are on the upper end, but worth what you get in quality and service.

Love the store but had a cashier refuse to give me an advertised discount.  Had 20% of 4 or more bottles of wine.  I purchased 4 $24.99 bottles and cashier said I only got $8 off.  Even after challenging the cashier, she refused to honor the $20 discount.  Turns out, the $8 was for a BOGO bacon, so actually got no discount on the wine.

I submitted the receipt and explanation to Fresh Market over a week ago and still have never heard from them.   Lost a customer that used to shop there 2-3 times per week.

HoneyBaked Ham Holiday Express

The most incredible ham, I wish there was a permanent location in Surprise but the satellite store for the holidays is great. They do have limited availability of their normal items at this location.  The Ham is amazing,  my family and I have been enjoying it for every Thanksgiving and Christmas. This year,I am going to try the shipping option and get one for mid year. The sides are a great option and are easy to make.

This is the place to get your holiday honey baked ham. Get the size you need for the size of your party

The staff was great. If I had to say anything negative it would be that they did not have enough of their frozen sides available. Honeybaked needs to look into a permanent location in the Surprise area it would do phenomenal.

Was only one person in front of me. I go the turkey breast, ham and sweet potato souffle. Everything was great.

Love this pop-up store! We get a ham twice per year and we’ll never get one from anywhere else! The staff is friendly and knowledgeable and there is barely ever a wait.

Weekly grocery shopping. Using store brands, I can feed 3 of us for $104 this week. My latest find: Marie Calendar dinners. Nice variety at $2.98 / $3.98 a box. On a fixed income, you can't beat it.
Some prices on GV soups, milk, and generic eggs have come down. Your spending habits are starting to pay off.

They have what I want but always! always! ask me for my receipt... why?! I understand if I had bulk items (I guess) or if they actually verified anything... but to glance at it and hand it back is a waste of my time... if they don't trust us they should bring back the cashiers and not let us scan our own stuff.. that's it otherwise it's a great store always have what I want at a decent price...

I have been in curbside pick up for over 40 minutes there’s no one else here and when I called them they told me they were bringing it out shortly that was over 30 minutes ago and I just called again and they told me they had to go re-select the item do better Walmart do better

Loved that there were no crowds and was able to take my time and shop for what I needed. They had a grocery side also, but I wasn’t there for that, but what I did see is a nice large area. Shelves not too stocked but there could be truck issues with the convoy going on and lack of drivers.

Not enough checkouts. It's ashamed everything's locked up mostly because you can't get any help to unlock.  Ive literally stood there till closing. An employee came by one time and pushed the button for me when I asked for his help. They should have some one In each department with a key or come up with a better system.

I couldn't get what I needed by myself, I saw two Walmart ladies. I asked one but both came to my call and helped find.
That was so amazing and I still do appreciated them.

Customer service desk treated me with such disrespect!!! I buy organic lemons here all the time and every bag will produce 2-3 rotten lemons after I put them in my fridge in less than 3 days.
Today I came in to return the expensive lemons from my last purchase, after throwing countless rotten lemons from previous purchases.
I told the attendant a middle aged full bodied, short ,blonde woman and she questioned my about the time those lemons been sitting rotting.
As if I want to stiff Walmart out of a bag of lemons!! Ridiculous!!! No respect!! The coach did the same!
I left the bag and told them to keep it! Didn’t ask for the refund and went to the register to post for my shopping, came back to tell that lady that was poor customer service to treat me like a liar. She said “I’m done with this conversation” as to dismiss me when all I wanted to communicate to her about her customer service skills in a respectful manner.
Go to Walmart and experience the general attitude of “I don’t care for anyone”.
Mind you the way management treats their employees there as there are many stories posted all over the Internet. Now I know they’re true!

The cashier who assisted me seems unhappy about her job, she’s also unhelpful and unfriendly. I have a toddler with me so it’s hard to do self checkout. My child likes the Kiddie Police car that they have in their mini arcade. But the cashier refused to help me in getting some coins. So i just had to find another way. I placed a couple of quarters in 2 different slots but none of them worked. I called the attention of another employee passing by and told her about the broken machine. She just told me to call the number listed on there. Unbelievable! They should put a sign that the kiddie car is not working instead of letting people put in money not knowing we cant use it and no way for them to refund unless we call the number posted in the machine. Just ridiculous. We spend alot in our groceries but they couldnt even show you common courtesy.

This Walmart Supercenter is among the nicest I have visited. It is very clean and well lit. Most items in the store are well stocked. Nearly all aisles were clear. However, I needed some office supplies and was not able to find what I needed due to the clutter blocking the area.

Get ready for a miserable experience when you go into this place and you'll never be disappointed. Most of the workers are rude and you're undoubtedly bothering them by even looking in their general direction... they have better things to do, like talking crudely to each other about their lovely drama-filled lives at maximum volume. Oh, and of course, have fun working for free when it comes time to check out! If these kinds of stores are a microcosm of society, humanity is screwed.

i bought a frozen pizza but when i looked at it was not  ohio style cooked pizza it was choclate so i buy it anway

Things were really organized. There were plenty of employees to assist. I found most of what I needed with no problem. I was in and out easily. What I did not find was also not available in the next store I looked.

IDK what y'all paid the 5 star reviewers but they obviously have never stepped foot in this store. I have really low standards for Wal-Mart employees, they deal with a lot for low pay. However, this store takes the cake for useless associates. Except for the night doorman William, he is always nice and I have never once seen him on his phone or away from his door.

This evening I was checking out and I double scanned something I looked around and there was an associate not 2 feet from me scanning a cart of socks. I did the "Pardon me ma'am, I need to remove this item" and  got ignored until I raised my voice only to have her say, "I am not a cashier and I am about to clock out."

3 other customers were waiting for assistance with not a single employee even remotely interested. I counted no less that 5 other employees in the area who walked right by ignoring everyone waiting for help after looking at us. I had to go to customer service and the chick there was like, "I just got off break but I'll help." THEN SHE HELPS THE EMPLOYEE WHO I SPOKE TO EARLIER FIRST BECAUSE SHE WAS CHECKING OUT AND DOUBLE SCANNED SOMETHING.

I am not sure where the managers are but either they are absurdly over worked or completely absent because this place is has the worst customer service I have ever experienced. And the berries are never check and always have mold on the bottom of the packages.

Legit, I only shop here because I work evenings and it's the only place open when I get off.

The longer I've lived here, the worse this Walmart has gotten. Extremely messy, allowing homeless and strung out people to loiter inside the building, and they no longer have cashiers but will accost you at the door to ask for a receipt so they can check off every item.

Pickups also take anywhere from 20 minutes to over an hour. If you select bags, they put 1 item per bag so that you have 84 bags. It doesn't matter if you select the option for them to load them into reusable bags because they'll just dump your groceries into the open trunk, on top of and around the bags that are open and prepped for groceries. (See photo)

I have never seen a group of people come up with more creative ways to not do a single part of their job.

I came in this morning to do some shopping with my daughter. I had to separate buggy so my daughter can do Christmas shopping for herself. I had my own separate cart. Upon going to the self check out I asked the two women in the front. Is customer service open or is there someone at a register that would be open. They both stood there and look stupid. After scanning all my items, we proceeded to leave the store. There’s an older lady same color as me ,decided she want to scan all of our items, and we had a receipt in our hands. Is it really that hard to look at a receipt and read the receipt to see exactly what we bought? She literally went out of her way to scan the items with her phone and made my daughter late for school. And this is the reason why I don’t shop at Walmart because Walmart is unprofessional. The people who work here act like everyone steals. She sat there and watch me and my daughter scan all of our items. Then she proceeded to say I’m just doing my job ! So harassing your customers is your job. Unbelievable

Mrs. Crystal Calvin was amazing! I made a purchase online and she educated me on an option with better value. “People don’t care what you know until they know you care” and Mrs. Calvin genuinely cares. She helped set me up for success for a big presentation and I owe her tremendously her her efforts. I will definitely be doing more business with this location because of my interaction with Mrs. Calvin and her awesome staff!

Ms. Crystal and her team are phenomenal! We had an emergency order that the douglasville one couldn't handle and told us late in the day. They were so polite and saved the day! Thank you so much Crystal and your team!

Went in for a sandwich meal. "The Honey Baked" sandwich, which is really good. The young lady at the counter was incredibly helpful but got my sandwich confused. I checked it in my car and came back in and let them know of the error. They quickly corrected the sandwich, gave me an extra bag of chips, cookie and told me to keep the incorrect sandwich since it would go to waste. This is top tier customer service. Mistakes happen, it's a part of life. They did the ultimate in correcting the error and giving me the feeling they were happy to make it right and were apologetic for the inconvenience.

I definitely recommend this location and thus management.

I dont come to this location very often but i came to get some ham slices. Now last time i came they had to much fat on it but I decided to give them another go.i asked to look at them. They told me they couldnt open it for me. I had to walk all the way to my car to look at it & pay for it. The lady( now knowing was the General manager) was very loud & rude & the young lady ringing me was very disrespectful. Will not be coming again.

I'm not much of a sandwich person, but when my husband decided he wanted to eat here, I kept an open mind! I'm glad I did because the Tavern Club was superb! I got the meal, so a drink and chips come with the sandwich.  I enjoyed my whole sandwich and will be back for the broccoli bacon bliss salad! The atmosphere was very nice, and when we told the attendant it was our first time she was full of knowledge and patience as we made our decisions! We will be back!

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