The Honey Baked Ham Company

We have been going to Honey Baked Ham, for 35 plus years, albeit in different states. My husband went to the one on Ocotillo in Chandler,  December 23rd,  we didn't open it until the 24th at night, it was burnt on top, no sugar coating and some what over cooked.  I'm not sure why they don't let you see it before you pay for it like back in the day! So disappointed. Next time we'll ask to see it before we pay for it.

Love it here for a full sized holiday spiral ham. Somehow they have the perfect honey baked shell on the outside of the ham. Lots of other items in the menu, but we have not had luck with anything. It’s all prepackaged and factory prepped. Definitely go for the ham and everything else may be worth an experiment based on your price and party needs.

Summary: it's been around since 1957 for a reason. Convenient location with a very friendly and helpful staff. Establishment was clean. A great place for a delicious sandwich or to pick up a full holiday meal. We tried both the club and the classic ham on croissant and both were excellent. I actually had to call the restaurant to compliment Caleb on such masterful sandwich crafting. The ratios and balance of meat, vegetable and condiment was perfect.

I always forget that this shop is here, finally got in today. Totally uninterested kids behind the counter, monotone voices. It's almost like we were bothering them. Dining room tables were dirty, crumbs on them. Sandwiches were delicious and worth the rest, I guess.

Ordered turkey breast for Xmas. Easy to order and pay online. Pickup was fast and seamless!

Walmart Supercenter

I love the pick up service. They are fast and pretty accurate. The staff is always very polite and friendly. The app has tricked me a few times when it comes to product size:price ratios. Lol The pictures can look the same. I've been able to get free shipping without the membership, using the minimum purchase amount.

I'm 57 years old and this is by far the worst Walmart I have ever shopped at.  I ordered an item online and it's very clear the color I selected was black.  One single item.  So I order it for pickup and I go to the store and drive to the section labeled pickup.  I only see parking spots labeled nine and higher.  The Walmart app only lists check-in up to spot's number 8.  So where do I even check in?  I tell the guy and he says okay I'll get your item. The app doesn't show that I'm checked in so I have no idea if he's just too busy and blows me off or whatever. So then I call the store and they direct me to that department which never answers the phone.  So I call the store again and asked to speak to the manager and they send me to customer service then I asked to speak to manager again and finally after speaking to the manager and explaining the whole situation, she forwards me to that same department which I said didn't answer in the first place. So finally the guy does come out and gives me my item and it's the wrong darn color.  This place wasted 1 hour of my time on the day before Christmas Eve.  Again the worst place ever

HUGE store! Great selections, and you'll often find mark-downs when you go in person. They have a clearance aisle near the Lawn & Garden section. Their app and online ordering are usually good, too, but of course since we're all feeling the pinch of inflation, I think the delivery fees are a bit much. Customer service is OK, but could be better. The selection and prices in the pet section can be lifesavers compared to pet stores.

The other day I had to make a quick pit stop and came across this young man named Carlos. He was polite, welcoming and helpful. He asked about my day, also helped me pick snacks for my grandkids! OVERALL best experience I’ve had at Walmart. Praise to the employee named Carlos and hopefully management recognizes this young man.

Open up some lanes to check out!!!! Also, work on your employees' attitudes. It has become the worst customer service around. Except the service desk. They do a good job. Everyone else ignores you and tries to get away before you can ask a question. Also, not sure what's up with inventory. It's all over the place making it hard to navigate. For a disabled person, it's nearly impossible! The isles were so blocked that I had to backtrack 5 isles to go around....not good. If it gets better, I'll let you know.

SUPER EL COMANCHE

My husband tried to return a bike here last night, and even though the corporate office gave us the ok, the employee Jolene flat refused. She was so rude! When we went outside we also found MY bike was stolen! Jolene refused to contact anyone for help, and she told other employees not to do anything either. Said they weren't allowed. Officer Dobbs just happened to be there and not only helped me but bought a new bike for me! He really saved my livelihood because I need a bike to get to work! Thank you again Officer Dobbs! I won't forget your kindness!

Parking lot is bad- needs to be repaved. It will eat up your tires. Also hardly can push your cart on it.

🔴12/26/23 🔴RUTH self checkout
🔴PEARL in holiday merch 📢 Superstars , So Kind Positive Cheery Eager to assist you for positive experience
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old review :
JOLENE customer service deserves TEN STARS for STELLAR Customer Service. Very patient, kind just truly a genuine cool person. I wish she was my boss. Thank You

This place is super scary.  I stopped by, against my better judgement, but because there isn't much around I took a chance.  Not only are there people swarming around in the parking lot, the drivers don't seem to care about pedestrians. This store must have a ton of theft because they have door checkers and employees lurking around every corner.  Lots of items are locked behind glass doors. Produce is mediocre, at best. The deli looked semi decent and they were friendly. I spent 10 minutes in this store and felt the need to leave because I did not feel safe!

Not a safe place to shop!

This location has not denied people entry who wear a backpack which I love.

The pharmacy staff and service the second day were great.

The store has a large selection of products in stock. Found nothing I did not like while I was there.

As always the food was great, we had a Cobb salad and it was delicious. The prices are reasonable and the atmosphere is country fun. It is the kind of place that you make sure you go back to. The service was a little slow and could be more friendly but it seemed as if they were trying but I might have caught them on a bad day. All in all, I will be going back to this location on a later day to see how it goes.

The two employees that helped me yesterday were Kyle and his trainer. She was outstanding helping me plan a large family meal to help a friend that just lost a family member. Her recommendations were perfect and Kyle talked about how blessed he is to have her training him.

They do not have anymore family tradition... walked in 3 days in a row where they didn't have something in stock and had like 12 employees laughing and talking. Nobody offered any help, and then the lady had the audacity to tell me to come back after seeing me walk out empty handed for a 3rd day in a row. Not going to be coming here anymore, you're just another chain company maximizing profit. You lost your touch with customers, not the only place that sells Ham and Turkey.

This location was great the people had great energy! The food was amazing as well! I definitely recommend to others if you are looking for a quick meal for dinner and don’t feel like cooking.

Honey Baked is such a good place to get a huge ham for a holiday meal or another celebration.  The hams are large, sweet and tasty and sliced thoroughly so well to serve it.  They have good turkey here but their ham is my favorite.  They have plenty of safe dishes and desserts also.  Sweet Potato is tasty, cream cheese and cake desserts are yummy.  You can also get good sandwiches here.  When I have leftover ham I like to make a sandwich on sweet rolls.  This place is very convenient with good staff.

I bought a whole ham & a half a ham & there was no honey glaze on the whole ham. Very disappointed.
I called the Honey Baked Ham store on Oracle & talked to a girl who told me the glaze disentagrates after the first day. I've been buying this product for years & that is not true. From now on I'll make my own glaze. I'm deleting my account with them

Let me start... day before Thanksgiving,  these ladies in here are amazing.  Working hard to keep traffic moving.  Waited in line and was 4th one back and only took about 5 minutes before my turn.  Nancy and Autumn both greated me with smile on their face.  Nancy was amazing but having a short conversation with me while Autumn went back to get my ham.  First time at this location and not a disappointment at all.  I know time around holidays are hectic at places like this but still to be greeted by an hear hostess and then at the register was amazing! Keep up the good work ladies!!

I was always skeptical of the place, but my husband decided that he wants to try it for the Thanksgiving dinner, when we will be hosting family and friends from out of town. Big mistake! Always trust your gut hunch! To begin with, we were charged a whooping $270 for dinner for 5. Only the shipping is $90! Ham and turkey were both dry, too salty and overall mediocre. No stuffing or cranberry sauce, one of family members had to do a last minute Whole Foods run for it. Food arrived to the door in two large boxes, and where the ham was (the bag was sealed), everything was covered in sticky honey sauce, which at first I didn't notice until I saw that it's dripping and my other items in the fridge were all covered in that sticky substance. Now on top of everything else, I had to take everything out of the fridge, wipe all products off and mop the floor. Guests were not impressed and asked where we got it from, mentioned "don't do it again!". And we won't! No one was interested in the leftovers and we froze part of it and kept the rest in the fridge, then threw it all out after a few days. So basically almost $200 worth of food thrown away. I think they are really still in business because they so overcharge for holiday meals, especially people that are still unfamiliar with their food.

2 stars because both times we ordered the same sandwich & both times one of the sandwiches was wrong.

This is the way to go for the holidays.  Precooked meals for the family.  Place order online and pick it up.  Super simple

Honey baked ham is delicious, plain and simple. Service was knocked down because I was bounced around from prison to person. Seemed on the day I was there, the staff was a bit confused by the gift card. But I was taken care of in the end.

Megan Myers is the sweetest person ever. She made the chicken salad that I got and it was as good as my mamas, cause I don't eat just anybody's. Plus her personality is outstanding. Thanks Megan. Made the high prices not hurt so much.

This was only my second visit the employees were very helpful with recommendations best salad I've had in a long time

Well when I worked there for seasonal the boss Jim told me that he would put me on schedule and let me start working there fulltime but he lied and I also didn't get my last 2 paychecks so he owes me money or corporate does and I need my money now

Do not do biz with this location. Most incompetent management Ive ever witnessed. Ordered pickup order to be picked up at specified time. Upon arrival they have 2 lines one for pickup and one for new orders. The new order line had 3 employees working. The prepaid line had one employee. The new order line literally moved 3x faster. No one cared about the extreme inconvenience and said you will get it when you get it. Unbelievable the lack of consideration.

We literally had to wait in line for over an hour to pick up a prepaid pickup order. Beware you will have to wait!

Never been here, came in here with a gift card. Why in the bloody hall do you need to “start off with my phone number?” And older folks wonder why they’re spammed so much. You DO NOT need a telephone number. You got an extra star because the food was okay.

Scheduled and paid for a pickup order online.  Went into the store to get order and it was ready for my pickup time.  I was served quickly by friendly staff. Beautiful selection of products and organized store.

I was six dollars short from my $50 gift card and because I didn’t have the cash with me, they wished me a happy holiday( female manager ) and said to enjoy

Everything was great until I tried the ham. Way too expensive for something so basic. I don't see the worth in this

Walked in and I was immediately greeted in a friendly manner by Jason. By far one of the most pleasant experiences we have had. The food was prepared quickly and tasted delicious! Will be definitely coming back. Big shout out to Jason for his world class customer service!

Quite a huge Wal-Mart center.. had pretty much everything in it.. a good sit in food court was missing. Overall a good place to kill sometime and do your shopping.

Not normally a fan of Walmart but this location was pretty nice. The staff was super friendly in the garden center. Had a great experience with them and everything was clean and neat and orderly.  Appears to be well staffed, well stocked and well managed.  Even the fishing section was well organized. I'll come back for that alone.

Messy store. Unreliable pricing. Prices on shelf are different then App and different than register.  You have no idea how much you are paying.  As a whole - self chech out stinks. Hard to shop when they are stocking shelves or doing the pick up shopping. This is at every Walmart location.

Automotive absolutely sucks!!
Took my car there to get a plug. I was called saying it was ready. When my husband and I arrived the guy was out in the parking lot working under the hood. He said in order to fix a plug, the technicians have to do figure 8’s to make sure the plug held in the tire. Long story short, the guy heard the car had an exhaust and was playing and messed my car up.
Today, my husband took his Tahoe to get a plug (again since we had warranty) and he also wanted the tires to be balanced and rotated. The tech at the desk pulled his information up and argued that he didn’t have warranty. Thankfully he had the paperwork in the vehicle. He had an appt to be there at 2(which he called they day before to schedule and tell them he needed the tire plugged plus balance and rotate), they finished at 5. He went to get his paperwork and keys. My husband seen they only plugged the tire so when he asked about the balance and rotation they said they didn’t know he wanted all of that done, although my husband argued with them about the warranty and all when he originally got there.
With all this being said, GO SOMEWHERE ELSE!

I went to the Auto shop at walmart since I was needing new tires, well I scheduled an appointment for 8-9 am since i needed to be on the road by 9am, I got there at 7:40 and they didn’t even take my car back until 8:49am. All they had to do was change 2 of my tires. I have to make a 3 hour drive and needed to be there by 12. They didn’t even finish my car until 10am. They kept getting distracted by talking to each other. I know tires doesn’t take over an hour to change. If I didn’t need tires right then, I would have went to my regular guy but sadly he wasn’t opened.

Made a run to Walmart last night to pick up dinner and had a spectacular view of the sunset!

Great Walmart - so long as stay strapped (and always watch your back in the parking lot - just ask Montgomery PD about this location). The place regularly reeks of skunk weed from the time you park your car, throughout the store, and straight back to your car. Employees REALLY must hate their jobs cause they are awful to customers. This location never pays a cashier, so you need to do all the checkout process yourself - but they are sure to make sure you did a good job checking yourself out with their receipt police by the door. Need to ask a question? Forget something at the store? DO NOT bother calling because they absolutely REFUSE to answer the phones (back to the employees hating their job thing). They can do better. They just never will.

I have been to Wal Marts all over the country....this is the worst Wal Mart I have ever been to.  In the mornings, they NEVER have a single register open despite the numerous employees standing around looking at their cell phones.  I am thinking, well they must have the self checkouts open....nope....only one lane with the smallest bagging area I have ever seen.

Why is this Wal Mart even open in the mornings?  When I bring it to the employees and manager, they clearly don't care.  I think the employees are bothered to even be there.

I won't shop there again....

Located on mid Chantilly, this Walmart has a good curbside pickup system. It is often crowded on the weekends and weekday evenings, but that’s to be expected. They added more self checkouts to both sides of this Walmart, which I’m on the fence on if it’s a good or bad thing.
Like many businesses, this particular Walmart does seem to be low on staff.
If you need to come to the customer service area you may be in line for awhile. I often purchase gift cards for my business here. I do wish this Walmart had a money center like the Atlanta highway Walmart. But I’m usually told to go to the customer service area to get a large amount.
The employees give you whatever energy you give them, so try to be chill.

I have lived in this area for over 10 years and the quality of this Walmart has gone down hill so badly. Today I had an employee watching me while I was in my car after I picked up groceries, literally watching me to see what I was going to do next. I guess I wasn’t moving and leaving quick enough for her. Even when I was driving off this employee was still watching me as if I was suspicious after picking up my groceries.

If I had a different Walmart to go to, I would. Because all the workers in the delivery pickup area have such terrible attitudes and are so unprofessional. I’ve had a young man literally on the phone having a conversation as he was putting my groceries in the car.

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