The Honey Baked Ham Company

Mark was very very kind and helpful! He pointed us in the right direction with serving size for our party, and gave us great tips on storing and serving our turkey. Give that man a raise!!

Oh yeah, and the turkey was delicious 🙌🏻

Always high quality Ham and Turkey with plenty of good sides to go with dinner. Plenty of people to check out and a minimal wait

It normal that the sweet tea taste like cinnamon? I do love the sandwich they have to offer. At the holidays they have great deals to get holiday hams with sides. I always enjoy being able to have that available. I am so not a good big holiday cooker. I enjoy the help. Thank you for helping with that. Look forward to being able to come back soon.

I gave 4 stars and not 5 just because of the price of their food. It's very good and the associates are nice but you are going to be paying on the high end for items.

HoneyBaked Ham Holiday Express

I've gotten a honey baked for years
They have always had a carmelized glaze, today's ham had no glaze on it, what a disappointment!

I’ve gotten a ham from them for years from Little Tock so I’m thankful they’re doing a mini store in Conway! Delicious meat!!

We’ve been coming to this location for years now. We have been pleased with how they would adjust for high volume holiday times/lines, have friendly staff, and from my experience…they still do a good job with that. HOWEVER, they changed something  with their cajun Turkey. It did not have the savory flavor throughout the Turkey, it didn’t hold its moisture, and only had Cajun seasoning on it. The price increased  but due to the good experience and flavor, we decided to still purchase. This review is to say PLEASE go back to your prior method of preparing the Cajun Turkey. We were dissatisfied this year for the 1st time. Service can be great but we come for the food. Without that, no need for us to return. We hope to hear of an update.

They are a well oiled machine. We were able to get in, grab some ham and other items for Christmas meals and out in under 10 minutes. We had 15 people coming for our Christmas meal and our order wasn’t small, but they managed quickly and had us out fast!

Good food. Good ham. Be prepared to deal with casually rude employees who appear so beat down by their jobs it doesn't matter how kind and friendly you are to them, it won't penetrate their veneer of apathy and contempt for their participation in your transaction.

Absolute WORST experience with this company. I have ordered a turkey from this company for the past 4 years with great experience, but this year I got a chicken instead. I called the customer service and they said they could not do ANYTHING for me bc the status is closed. Mind you I called as soon as I got the delivery. They said all they could do is put it as a feedback for corporate. I could give this a negative star if I could. Save your money and hassle.

We placed an online order and the initial cashier told me to go to other line after picking up order to get rolls. Rolls were available by the counter to be rung up. 5 teens including Emmy and Olivia refused to help, only kept chatting to each other. 5 young members behind counter and it took me asking to ring me up politely and give me the total so that I may pay and leave. My two daughters and I felt unwelcome.

Christmas Tradition ended today. Store is advertised to be open, sign on door says store should be open, store is not open. For years we gave gotten holiday means from this store, now we have to make other plans. Moral of the story, make your own food for the holidays and don't rely on this company.

We ordered a Ham for a Family Gathering one month before the day we  needed it. 2 Days before the date we scheduled the ham to arrive, we were informed it would not arrive till the day after our event. When I asked about the On Time Delivery Guarantee the person put me on hold for a very long time, can back on the line and said they would refund my money but It was not there fault this happened. Very very very disappointed in the whole company especially the Customer Service Department.

Quick access...was in store less than 5 minutes for a ham and cake. Was delicious as usual and i didnt have to cook a protein.for Christmas..well worth it

Even though the pricing is roughly $10 per pound of ham, each dollar spent was worth it! Their stuffing, mashed potatoes, and string bean casserole are to die for! It was a great thanksgiving for me! Do not expect to come in and dine, this is more of a catering facility, grab your food and git!

3 employees and no manager in this location and training is needed!! As the only customers when we walked in, the store appeared empty. Eventually, the three employees appeared from behind a partition. We were initially engaged by employee A. While we were being checked out, another employee (B) walks up with a phone and they have a conversation, i believe it was about break time - (hello, customer is right here), employee A takes the phone, and begins talking, rings up the ham before we can let her know we wanted the turkey too...While talking on the phone, she hands us the receipt and walks away still talking on the phone...so we tell employee B we would like to take advantage of the $3 off turkey deal. He states we can't because we already purchased a ham and that doesn't count unless we purchase another ham! So, thinking it must be something in the point of sale system, I ask him to simply refund the ham and start over. "I don't know how to do that!" he replies and steps back. Finally, employees A comes back from her phone call and says she can do that as employee B grabs his jacket and bolts out the door...  Avoid this location.

Had the ham and swiss sliders for lunch and they were DELICIOUS!  Better than I had expected!

PROs: Work ordered lunch. 24 hour notice for orders. Friendly customer service! Everything was boxed and individually labeled with names and on time.
CONs: Unable to finish Cobb Salad. Too heavy with fried onions, bacon bits, cheese, croutons, tomatoes & it spilled over. I had to remove the heaviness and deconstruct the salad.

Stopped by for lunch on National Sandwich Day..so glad we did ! The Tavern Club was delicious,and the slider samples we tasted were very good..We will be back for the biscuit one. However, it was the customer service by Ms Kristy and Anthony that did it for me. She was soo friendly,welcoming and courteous! Anthony made a great sandwich with a smile on his face. Thank you both for being a great representation of this establishment. You will have a repeat customer in me.

Staff was friendly. I ordered our Thanksgiving meal here. The sides come frozen and around $9.00 - $10.00 a side. Depending on how much you can eat.. a side looks like it can feed maybe 2 people. I purchased : (2) Loaded mashpotatoes, (1) sweet potato casserole, (1) Green bean casserole, & (2) Cornbread stuffing. As well as the Turkey Breast $ 31.00 and the Boneless Ham small for $41.00.
I did not buy the frozen cake altho the Red Velvet cake for $22.00 looked super delicious 😍 and looked pretty big. The cheese cake was around $15.00 and was kind of small looking.

Decided to make an Easter brunch before everyone had to leave for work.  I didn't have a lot of prep time so Honey Baked Ham Company to the rescue.  Thanks to the them there I purchased a small spiral no bone honey baked ham.  It was just perfect size, center stage on the table with all the veggie dishes I made.  It always tastes great.  Leftovers made the best sandwiches.  They also make sandwiches to go there plus have catering options for your whole meal.  👌

We purched a Ham for Easter. It was burnt. I wish I had inspected it before I left the store or as soon as I got home. They did refund my cost, but really that didn't "save" the dinner. It's generally a great product. First time I have ever had an issue.  But from here on I'll be unwrapping it in the store to confirm it's as it should be.

I didn't even go inside this place. But I will tell you this. Honey baked hams are horrible. Dry and chewy. I'm a California kid through and through and Farmer John makes the best Hams.

As other shoppers have experienced, they are not open as posted. This has happened twice.

We called and they said they were open till 7, when we got there at 6:30 the place was closed.

Love honeybaked hams. The holidays wouldn't be the same without it.

The  smoked Turkey was wonderful the best I ever had.

My husband suggested getting a turkey breast from Honeybaked for the two of us for Thanksgiving. I bought the smoked turkey breast and couldn’t wait to try it. We were both shocked that the turkey breast tasted exactly like ham - so much so that we went back and checked the package to make sure we were indeed given a turkey. It was my fault for not reading the description fully that they put that sweet glaze that they baste their hams with, on the turkey. GROSS. So if you want turkey that tastes like turkey - go somewhere else. Otherwise on Thanksgiving you’ll be eating sweet turkey that you swear is ham.

Prices are very expensive. Even with a $50 gift card, I still spent another 60 to get a 10lb ham.  Will not do that again. I'll sell the gift card.  Times are tough. This is definitely for the wealthy people.

The staff are so nice! Means a lot to me. Recommend shopping here for that fact alone. Came here 10 minutes before closing, and they helped me pick up my order with ease.

We had it last year and it was very good. Turkey and ham. Busy and kinda congested. The service was great.

The ham was very good. My family really  enjoyed the ham . The company  is very orderly regarding picking up online  orders.

My husband and I come here once a week for lunch. The place is usually empty so we get a nice quiet meal to ourselves. The staff is super friendly, quick to serve, and the food is delicious. We always get the Honeybaked sandwich combo!

When I go to thier website to place an order, they have a rediculous ad that covers 2/3's of the screen so you can't order anything.  Nice job honeybaked.  We'll have to do something other than ham this year.

I love Honey Baked Ham. It has the best flavor of any ham I've tried. They also make a tasty ham salad. I stopped in today to see if they had any small hams left. I was greeted warmly and told that indeed, at the moment, there were some available.  In and out in 5 minutes with my prize. Don't let the prices scare you away. The flavor is worth it. They also have smoked and baked turkey breast and prepackaged sides. Your whole meal in one stop!

Forget about them answering their phone during Thanksgiving week! Called 5 times today, let the phone ring 15 times each, no answer.

Best ham ever!!! I always order for Thanksgiving & Christmas.

I arrived at 1:30 on Wed 22-21 hoping to get a 2 pound pack only to be told they were not cutting any, rather they were selling only large hams for gatherings. This also happened prior to Thanksgiving. I am without family so the purchase of a large ham makes no sense. Two holiday meals missed.

I ordered 48 hours in advance before Thanksgiving, and they canceled my order at 5 PM. Would that answer the phone would not fix the order issue

I didn't reserve a ham and walked in and got what I needed.  Fast service, pleasant staff.  I've been to this location a couple of times with no issues.  We love honey baked ham!  Half ham boneless was $46

I hope that Google is correct and that this location is permanently closed, but it was open as recently as 11/21/18.  I gave it one star only because the system wouldn't allow me to give less.  BEWARE - DO NOT COUNT ON THIS LOCATION FOR YOUR HOLIDAY MEAL!  I reserved a ham about a week before Thanksgiving, was given a confirmation #, and was told that I could pick up the ham any time on Wednesday (the day before Thanksgiving).  I arrived at 2pm to see an employee sitting outside on the curb, smoking a cigarette and talking on his cell phone.  He said "Ma'am, we ain't got no more hams".  When I told him that I reserved one, he said "I SAID that we ain't got no more hams".  He told me that they sell them until they sell out, and said that the confirmation numbers don't mean anything.  He also blamed me for the issue, saying that he doesn't know why customers all wait until the last minute to pick up their hams.  It was the worst customer service experience that I've had in decades.  I can't stress enough how terrible this location is.

This location is seasonal. Only open on certain days around the holidays. Be sure to call ahead and see if they're open before you go.

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