Shell

Came at 1100 pm tp the doors locked and thr employees watching videos on their phones inside. My car ran out of gas and I am unable to get more. Theh have their sign on so it looks like they're working, but they're not. So, now I'm in station parking lot without gas. This always happens. They lock the doors HOURS before it's time.

I like this gas station.
The employees are very helpful and friendly.
They sell Top-Tier gasoline.

Fantastic prices on gas, even though I have to drive a bit out of the way - I go here regularly. Normally it's very congested, though people seem to figure out some sort of system.

Can't pay with card. Chip read broken and swipe not allowed. And the employee just kind of shrugged and took my stuff back. Wonder how much business the owners losing by stuff like that.

Other than the price of gas right now this Shell was excellent.   Clean,  Neat, extremely friendly and helpful staff.   I would give the person working there this evening a 5 star rating.

Started pumping gas before i noticed the VOID seal was cracked on the pump and some of the panels looked weird.

Let the attendant know and she called her boss and said it was fine, no big deal. I would assume they have to break that seal to put more receipt paper in.

However, noticed some unusual attempts to try and login to my cardholder account, I'm assuming to try and re-enable the card, which I had disabled the card after this exchange to prevent any potential theft. Today I just made the decision to cancel the card and have a new one sent.

Moral of the story, don't take the gas attendant's word for it, if the void seal is broken, go to a different pump.

They say their times of operation are 5:30 in the morning and the pumps were not operational and out of service sad part is there's a Dutch Brothers next door that opens at 5:00 and you guys had people waiting at the pumps

The Cashier Working in here his (Shirzai ) he is very friendly and respectful guy

Your standard gas station. We liked that we could use our King Soopers points to reduce the price of gas at the pump. We didn't go inside, so I can't really speak to that, but the pumps were pretty standard. No issues, no frills.

No squeegees for window cleaning. Bathrooms locked with no out of order sign but attend claims they’re out of order. AVOID!

It's really weird that it's the same owner for Bonforte and 50 cuz the 2 stores couldn't possibly be more different! Bonforte sucks and 50 is always reliable! Staff is always friendly and remembers me and things are always stocked and look clean and neat. My only bad experience has been overnight with a male employee whose prerogative was to uncomfortably hit on women customers. I stopped going there overnight cuz of him but there's a sign up saying they're hiring that shift so hopefully he's gone, idk. The ladies are so awesome I can't even take off a star for the 1 bad employee I encountered. Keep up the awesome work!

How is it Lisa from this location said they can not accept the digital ID  from the "my colorado app" she was rude as could be and said her boss Dana said that was the rules so Dana when you see this I would very much appreciate an explanation

Always the cheapest gas in town. Cheap fountain drinks, and great fuel rewards. Best location

The price is only lowered to get you in the store customer service is zero the cashiers got no idea what they're doing and can't do simple math is just top not including the outrageous lines at the pump and inside

Worst customer service ever, sales associate LISA is disrespectful argumentative and would not except my identification and would not give me mangers info I am Reporting to BBB

Spent almost $50 fueling up. Went inside to use the restroom and buy snacks and drinks for the road. But, no... The sloppy looking guy behind the counter playing on his phone looked annoyed that I would dare to disturb him by trying to spend money at this establishment. He then informed me with what seemed like annoyance that the restrooms are closed after 7pm! Like, seriously! Why would you close the restrooms to PAYING customers hours before the store closes! Absolutely ridiculous! 0/10 do not recommend this place. Pay more for better service somewhere else!

Absolutely ridiculous. For the last couple months, whoever is on shift around 2 am has shut the entire store down and allowed homeless people in the store to do God knows what, and it smells like they used the store as a hotbox. Customers knocking on the door and people in the store sitting on counters and just staring. The same handwritten sign saying closed for straightening up. And this isn't just for an hour or too, this is a good three or four hours. WHERE is the management?

Went out of our way to use a discount for gas there, otherwise we would not have gone because the gas was definitely not cheaper than competitors.  Wanted to pee and wash my hands but asking to use the restroom clearly made the clerk angry.  I was asked if I was buying anything and told her gas.  She rolled her eyes and said “go”.  Very rude

Male and two females behind counter.  One female sitting on counter (gross) directed me to the other side.  Other female, seemingly not an employee, gave me my change..as the male (seemingly 'the employee') allowed her.  So sketchy and unprofessional.  Will not visit again.

I love this station. But next time ya run out of gas you need to post something on the pump not the door. Not everyone goes inside.

Excellent selection of items, super nice staff, and very clean restroom!

Beware! Yesterday September 27, 2022 I went into cash a paper lottery ticket at 8 o’clock in the morning and an older Asian woman intentionally took my lottery winnings. I contacted the Denver Police Department as well as the Colorado lottery because not only did she steal money from me she is out of compliance with the state Because she intentionally camouflages the prize winning display. This woman is evil because she pride herself on calling out thieves by printing their pictures on the front door of her business yet she is stealing somebody who came in and treated her with respect and I smiled at her and she took for me.  I’ve already been told by the Colorado lottery that my winnings will be mailed to me and they will be dealing with this but I’m telling you folks, I get the feeling that this happens all the time and we never hear about it and the police never do anything about it. If you go into a store and there’s no self check to tell you how much you actually one don’t use them and report them.

We need more people in the world like the family that operates this Shell station. They are true professionals, kind, caring, and diligent in their service. Could not ask for a better local gas station & convenience store. Great selection of snacks, beer/liquor, tobacco, and everyday necessities.

P.S. to anyone complaining about their gas prices - they are located directly off a major interstate, so obviously they are going to charge a premium for their prime location & convenience factor. Turn your brain on.

Cheers

Do not use the air pump machine at this gas station, went and used it and it said it was $1.50 the next day I got a “tip” added to the total of another $0.25. I’m not upset about the $0.25 it’s the point that if they do this every time someone is using the air pump they are gonna steal a lot of money from people just trying to put air in there tires. Will never return!

I’ve been coming to here for years now and the staff is always so friendly and helpful! They have a great selection of items as well.

*edit* The people here purchase SANTIAGOS burritos and only sell half to the public. The older men continue to hide the burritos under the papers in the warmer. When myself and other customers take those, he refuses to sell them and says “they aren’t for sale”. Absolutely ridiculous, buy them for yourselves then and keep them out of sight!!! I am absolutely sick of the ignorance and inadequate service here!! I gave them a second chance only to see them ripping SANTIAGOS off as well as their own customers. SAD PLACE!!!

People running this store are nice but extremely incompetent. Waited in a line of 13 people today.

Reasonable pricing. The guy that always works there is chill. Every time I'm in here its always a super fast trip.

Excellent convenience store! Their bathrooms are clean as is the storefront. They have the best fountain drinks south of Denver. It has the perfect consistency of syrup to carbonation ratio. And they have plenty of pumps with high clearance so there is always availability to gas up any size vehicle.

I'm a frequent customer there. Practically always friendly staff unless there is something going on, and then they are absolutely attentive/regarding to others. Lately this place has never been more clean, FIFO-ed, and organized. My only wish is that they have more deli/ready to eat products. Cheers guys!

Chick with heart tattoos on her hands has got some ego problems. Was very rude, she didn't tell me how much the charge was or how much change I was getting back then she also tried to short change me. I dont care if its gotta all be paid in pennies you don't short the customer..

My son went in to buy snacks and the man said they were closed and made him leave, but yet a few people walked in right after him and he allowed them to shop I guess it's based on the color of your skin with this store.

Count your change if you pay in cash, if you pay with a $20 they'll try to give you change for a $10. This place has thieves working the register, I'll never be back and I'll definitely be in touch with corporate.

Great weekday evening staff! Always friendly, professional, and helpful!

Pumps and card readers are constantly broke. Staff is less than helpful. Can’t wait until the new gas station opens. Maybe the competition will give this place a much needed kick in the pants.

Not much to say, it's a gas station. Pump equipment is updated with secure card payments. The inside is clean and well stocked with typical convince store fare. Staff is friendly. My kids always beg me to go there and buy Icees.

I seem to always find Shell to have the lowest gas prices in the area and work with one of the higher quality gas stations in Erie.

Would rate a 0 if I could. Been coming here for a week and buying the same frozen drinks. Store clerk double charged me on my drink today. Wouldn't make a price change since this wasnt the first time I had purchased these and had been being charged wrong before. Instead started to argue with me and told me it wasnt his fault he wasnt the one who was miss charging me last week. Horrible customer service

THIS PLACE WILL STEAL FROM YOU!
This place ripped me off. This morning  i bought 2 monster for $7 something, is what I thought. Got home and now I have an almost $10 charge and another one for $15+. When I was paying the cashier scaned a different monster when I was paying. So I asked, weren't the buy one get one free. Which he said, they are buy 2 get 1 free. So I went and got my free one, but that cashier would've never said anything. Now I need to call my bank and try to get this figured out.

The pump did not stop when my tank was full. The gas poured out all over my car and the employee would not help me at all. My car reeks of gas and I simply asked for a car wash and he refused and just said “I don’t know.”

Using the fuel rewards program, I received an e-mail for 20 cents off a gallon, to be used on the 21st of August. When I  went to this location I  was told that they do not participate and that my card does not work at their location. Well, I will not be going here ever again! It's a shame because I have been coming here for years.

Car designers should consider a delivery/taxi/uber driver seat option with a port-a-potty resivior for the recent movement towards non-existent/restricted bathroom/toilet/defecation facilities in the Denver metro area from local gas stations and restaurants.

This is, by far, THE WORST gas station in the area. Unfortunately I live close and I've been several times. Never again, even if that means pushing my car by myself 8 miles uphill in a blizzard while being attacked by bees. Thank goodness the other stations arent that far, ha. The guys who get paid to 'work' here were so disrespectful and unhelpful it brought me to tears. This is not the first time theyve been terrible and demeaning to me. Today I had money, I was polite, I downloaded the app so I could pay through the app. I needed the store number. That's it! I went in just to get that and make sure I was doing it correctly. No line, nobody in the store but me and the 2 guys who work there. 30 seconds of kindness and/or the bare minimum in customer service skills are not found at this location.

Be careful here with their gas prices. Stopped in today to fill up gas and advertised same as every other gas station on the intersection. At the pump e85 was as advertised at $2.89 or so. Then 87 spiked up to $4.09. Never seen a gas station have that big of a difference, just pay attention to what price you’re actually paying at the pump. First photo is at shell, second is at a gas station across the street, same day. I won’t be stopping here anymore.

Clean and not crazy busy, and burger King inside.

Extremely busy but fast paced, extensive selections of various items when stopping roadside on long trips for essentials.

Friendly staff most times, however as with any business this fast paced environment is potentially  sketchy there are bad apples hired that are extremely rude whether you are doing something warrenting that sort of dispicable, degrading behavior or not.

Tons of other businesses nearby that cater to NUMEROUS other needs, almost the perfect little town and a great business to be a part of this prolific community! 💕

The Burger King was fast and courteous. Food and fries hot and fast. A little better on the service and would have been real nice. The pumps were clean. Now the bathroom, let's just say it was having a bad day??? Nice little station.

Typical Shell gas station, great if you need a quick bite, there is a Burger King attached. If you need to use the bathroom- Avoid at all costs!

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