Shell

Worst experience ever which I could give them no stars I went to get a oil change and the same day I didn’t have any oil in my car and due to me driving with no oil in my car it messed up my engine and I towed it back to the shop for them to tell me it’s nothing they can do , when my car was doing perfectly fine before I took it to get a oil change , and the owner even told me “ he think my engine not going to be messed “

I get my oil change here a lot and I have always get the best service. My car runs so much better afterwards. The customer service is good also. They are helpful and friendly.

I received the worst service ever. I was over charged for simple parts and the job was not complete.  After speaking with owner and him giving me the adjusted amount on parts.  I than faced a greater problem as I was driving my rear brakes came apart. I had my local mechanic fix my vehicle for almost next to nothing and he fixed an issue that this mechanic said he would have to order from the dealership.  When I asked the owner for a refund he said he could not refund me and I could bring the vehicle into his shop to be repaired again. The vehicle was not driveable.

I was referred by a co-worker. My Tire had a nail in it, so I had spare tire on my car.  They not ONLY fixed/plugged tire I went in for, I actually mentioned my driver front tire on how it's been going flat every 4-6 days. Long story short my original Maintenance "DEALER" had just  completed mileage Maintenance, which included tire check and rotations and didn't find nail. Soon as I told him he checked it and "MAGIC" there it was. He fixed it and this was back in September I haven't had a problem with the driver front tire going flat since. Very affordable too! They were very pleasant and knowledgeable!  They are wonderful!

My mother used to come here when I was a girl, now I am a loyal customer as well as my husband.  From emissions, to tire services-  air pressure, new, used, plugs, brake service etc., and they're open on Sundays!  Southern hospitality and just great guys all around.  Honest and fair.  A blessing from God.

Lunch plate today for $10.99. Included a 32oz drink. Way more food then I could eat for lunch. But know why the chicken is good but cold. Must have been from an early batch. Got the chicken tenders.

Stopped and used their Ice Depot Ice Vending machine.... Ice is $1.00 for 10 lbs limited time, great value, great machine..... Go in and see Big Country in the store great guy... you'll love the food and the service!

This store switched the gas and diesel in their tanks and when it ruined my diesel truck they told me to call my attorney because they was not giving me any insurance information. Yet I have the receipt that the owner printed out and gave me showing my purchase was for diesel and my truck only made it a mile from the store before shutting off and having to be towed to shop, who discovered the tank was full of gas. Also filled my brand new $68,000 excavator with it.

Even when saving 3 cents per gallon paying through the Shell app the gas was still 3 cents per gallon more than advertised. Also they blast horrible pop music at a ridiculous volume at the pumps. I'll avoid this station from now on.

Restrooms need attention and updating will help, other than that is a good place to quick shop and get cheap fountain drinks, friendly staff.

male cashier was sweet and effective! a bit cramped, though.

Holy cow! Just got charged $2.88 for a single liquid death. Have never paid more than $2. Should’ve been suspicious when none of the items in the refrigerators had prices on them.  Suspicious too that the receipt doesn’t list what I bought.

The worst customer service. Came by there at 4pm. And doors was locked. Sign on door say ..be back in 5 mins!!!

A minutemade that normally cost $1.89 is $2.99, a Jack Daniel's Georgia Peach which is typically $1.79 at the Quick Trip is $3.99, My daughter bought 1 peice of candy that came up to $6.00. They price gouge tremendously.  This is $13. She ate the candy but still.

Update. Yes, the image you see in the attachment came up to 13 dollars for those 3 items.

Not open 24 hours as stated on Google Maps not a big deal just save yourself the frustration

I’ve been going daily for years, love the older and younger men running the store but they hired someone named “Ben” and he was so inappropriate and rude, be careful of the behavior of the clerk from now on. PRETTY WOMEN WATCH OUT

Unprofessional and they pick and choose who to scam!
I just brought 4 RedBulls and I was over charged and I will be going back tomorrow to make sure they give me my one extra they charged me for.
I don’t like people coming from these poor states and treats others  poorly. May the person who was working tonight receive his karma no matter how many times a day he pray.
I promise his karma is coming!!!!!!!!

Extremely rude and unreasonably mean towards black people. Given the location this is surprisingly atrocious. The day clerk should just come out and hang a race sign on the door.

Got my debit card skimmed here. Beware. Use the tap.

A little busy when I arrived so navigating to a gas pump was a bit difficult but prices were good and no one hassled me

This place sucks.  The screen on pump 5 is blank and you can't cancel a credit card if you inserted it.  Blank screen means no rewards discount.  Other pump is incredibly slow to update the screen, resulting in inadvertent action that leads you into another hole.   This has been going on for months.  Use this station for prepaid cash only.

Your regular gas station with a food mart that is fully stocked....

They're great, sometimes they don't have certain things only because they haven't put inventory out yet.
***Most of the people complaining are your typical problem customers, nothing makes them happy no matter what you do.***
If you don't speak loud enough, they may mistake what you said for something else, your talking to them through plexiglass after all.. A helpful tip, make sure the price labels are facing the cashier so they don't have to guess the prices. I've been coming here almost every day since 2018 and have yet to be charged extra for no reason like others have stated.

New owners have fully stocked the store, cleaned it up. Prices are great. I am a regular from now on.

Rude customer service and employees who seem to be poorly trained. They seemed confused I wanted to get a pepsi and pay for gas both on my credit card.I think I'll go down the road to the next gas station, no lack of gas stations to choose from.

The whole entire store smells like 1992 cigarettes. I just know I will end up with cancer from just walking in and out. They charge a 3 dollar minimum which I could have sworn was illegal. They have those casino games that I thought was illegal and they don’t check I. D. For anyone including under aged kids that I’ve seen 1st hand myself. The customer service is over seas rude. And it’s utterly cluttered and dirty

Don’t come here..they steal your money when the pump doesn’t work. Then when you go in to get your money or gas they tell you to go somewhere else. 0/10

I stop here to get gas sometimes the cashier's are nice they are always smiling.  It is nice to see a friendly smile when entering a store..

They NEVER give me the correct amount of change and get mad when i tell them i want all of my change. They have a machine that tells them the exact change to give.  If I were to steal from the store they would be mad, why shouldnt i be mad about them stealing my money.

Extremely ghetto gas station. Cops are up there all the time. The people that work there add extra charges when you check out, happened twice to me. Cards don't work at the pump. Just went up there for convenience, now I just drive down to the other shell.

Visited this place for gas and was not impressed. I pulled up to a pump, and it was malfunctioning. It would not recognize a credit card, and the screen kept blinking rapidly. So I had to go to a different pump. When finished, I decided to go inside to let the clerk know of the malfunctioning pump. The first thing I noticed walking in was a terrible odor or stench! I have no idea what it was, but it was horrid. I told both clerks about the gas pump screen, but they seemed totally unconcerned. So maybe they'll look at it, maybe they won't? The customer service definitely seemed lacking here.

I frequent this store a lot cause I live close by, close enough to where I can walk, with that being said... customer service here sucks, it's a bad/non English speaking woman that works there during the daytime hours, she has abandoned the store on multiple occasions, leaving the doors unlocked and no one at the register.....Also she has the worst attitude, very nasty...

This new woman that works on the gas station side barely speaks English and has the most disgusting attitude I've every gotten from anyone in here.  I'm a regular customer and am considering not coming in anymore.  What happened to the 2 nice girls that use to here????

When I tried to use use discount from being Shell fuel rewards member + cash for maximum discount the clerk was not happy. I asked to put $45, but he cut the pump around $30 mark. When I went in to ask what was wrong he said some nonsense and said he will give me the left over amount. Then he tried to short change me. Had to go back in and confront him to get $10 back. What a joke. I want the younger lady with glasses back. She was very professional and courteous every visit.

This is an independently run service branch. Not all post office features can be offered; mail forward, mail hold and passport related thing.
Primarily a drop off station where you can ship boxes priority, or retail ground

I was a little on edge because there were allot of people hanging out, some panhandlers approaching me for $$. When you get gas they say that they can hold $100 on your debit card, but I was Charged $100 and my gas was no more than $35.00. No receipt given at the machine , I went inside and no receipt because her register was acting up. Now I’m disputing my overcharge with my bank.

Very dumpy place. Pumps 1-4 were not functioning properly, pump 5 no receipt available.

I tried all the pumps and several different days, none of them are taking credit card at the pump.

Did you know that having a minimum $$ amount to use a card violates your TOS with Visa?

So I walked in looking like a hobo @ 1 or 2 something in the morning...and of course this good looking Asian cashier rings me up! I only brought $7 with me, so I was happy I had enough. But...dude was cute. Regret not telling him that in person. If you see this, pls know you are handsome! He was really nice even though I think I came off as really awkward! Sorry! Our 10 second encounter was great!

Asked for a cup of ice, and was willing to pay for it, but the guy at the desk refused to let me get any, his reply was "No, we can't do that here" so I put my stuff down and went to the next store. Very rude! Won't go back.

It's a cool spot just a stop and get some quick things and go

Rude clerks and high gas prices... save yourself a trip.

Advertised gas prices are different than actual prices! I pulled in this morning to fill up because I saw regular credit was $2.11 and I'm a Kroger Plus member. When I originally looked at the pump, it also said $2.11, but after I put in my Kroger number and it told me I would be getting $.10 off the regular price, my price per gallon was $2.19! These people also frequently have advertised prices $.10+ greater than two stations one block away, so don't go out of your way to visit this station regardless.

I went there today to wash and dry great place, people are friendly there machines are good working order place clean in and out they have onsite staff really good people  there's a convenient store and fuel island and a restaurant next to the convenient store.easy access from many different roads.and not far off interstate I--285 plus plenty of eateries and shopping plazas in all directions.

They didn't have what I needed. And the guy behind the counter seemed as though he was a stranger to the store. He asked me where something was. Mind you this was my first time ever in here.

Open 24 hours. Decent selection of products and easy to access pumps when it's not crowded.

Very poor custoner service not a nice place. The hotdogs are never cooked and the buns are always cold and hard. Disgusting.

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