The Home Depot

Great place, customer service was awesome. Len was a great help on helping me find the items that I needed, he was very patient and kind.

Title: Exceptional Service and Dedication from Helper Maria at Home Depot in Fairfield, CT!

Review:

I had an absolutely incredible experience at Home Depot in Fairfield, CT, thanks to the exceptional assistance provided by Maria. Her dedication and genuine effort to help me with my refrigerator warranty issues were beyond commendable.

When I discovered that the process of honoring my warranties was proving to be quite challenging, I felt frustrated after already being without a functioning fridge for two weeks. However, Maria's unwavering commitment to resolving the issue helped ease my concerns.

Upon approaching Maria, she immediately empathized with my situation and assured me that she would do everything possible to assist me. She took the initiative to contact both the Home Depot warranty department and Samsung on my behalf, spending a significant amount of time dedicated to finding a solution. Maria's tireless efforts and effective communication ensured that my case received the attention it deserved.

Throughout this process, Maria displayed exceptional customer service skills. Her patience, empathy, and professionalism were truly remarkable, turning a frustrating situation into one filled with hope.

If you ever find yourself in need of assistance at Home Depot in Fairfield, CT, I highly recommend seeking out Maria. Her dedication to customer satisfaction is exemplary and deserving of praise. With Maria as part of their team, Home Depot in Fairfield consistently provides exceptional service to its customers.

Whether you have a small project at home or apartment or if you’re going for a quick trip barbecue, this is the place to go to for all your home needs and beyond. Great customer service, friendly, and very professional.

This is the Home Depot I tend to frequent. I know where everything is at and for the most part the workers here are quite helpful. They have just about everything you would expect to find at a Home Depot.

always willing to help although not with a good face but very good at helping, also in the return process they know when it is a factory defect and they help you solve it without problem

Dormimundo DON

They should put their real hours, as they open on Sundays and it is not true.

Dormimundo

With this Saturday there are already 2 that I go to the store at 1 and it is closed!!!
I have to buy my mattresses somewhere else...

Today we went to this branch to buy some mattresses, we were standing outside for 15 minutes and the lady who was supposedly serving us never opened the door, she was talking on the phone and the door had the announcement to knock which the lady never opened to us.

The young Gael took care of us very well. Thank you for your patience and it helped us a lot with the purchase.

The place is stocked with mattresses of different brands, the only drawback is that the place where it is located is not very appropriate, the parking lot is removed and the square where it is located is very abandoned and lacks maintenance.

Their marked hours do not coincide, I went and it was closed and the opening hours were on the door.

Dormimundo cibeles

Terrible attention from your staff. They don't want to sell.

Too bad about the brand's prestige, few options. Promotions are a joke, and obsolete merchandise

It says they open at 10 and I've been waiting for more than 49 minutes

Walmart

Definitely more organized compared to before. Clean but staff need to smile more! Good to see a police car outside to deter people from stealing from store. Always check Walmart app to see if they have what you’re looking for. If they do, it will show you where the item is located. This will save you time looking for the item.

People at the photo place have no idea what’s going on. Asked for help adjusting the size of a photo. None of them had been trained how to do it. I needed passport photos printed and when they printed despite me selecting “wallet” the printed 4x6. When I asked them to reprint it they had no idea what was going on and said to just cut the photos. Couldn’t comprehend at all that that would mean my passport photo would literally only be of just my eyeball… people next to us in line would laughing at how stupid the entire situation was. Ended up not receiving what I asked for. Also look at this hairbrush that was on the shelf…

The flow of this particular Walmart both in finding parking, accessing the entrance, and the inside store just doesn't work for me. It's extremely crowded. The guest services is at the immediate door area after the salon and the carts are after that.

I actually had to ask one of the rare staff how to find something which was on an aisle that was in the corner of the building I would never have found it.

I avoid going here because I was approached by a male refugee who I reported was asking people for money to get on the bus inside the women's Department. It was particularly upsetting that he approached a deaf person who didn't really understand what he was trying to ask. Not having enough staff to even easily handle that situation was upsetting. I did report it to the next staff member that I saw. It felt very unsafe.

It was particularly difficult one day when it was raining and the carts which are located quite a ways into the store was sloppy messy was being knocked up but you can access the carts unless the offer gave you one.

I think they need to redo on this one location. They do such a great job on other properties they should redesign the flow the floor plan of this one to open up easy accessibility.

We visited the store yesterday, just want to share my feedback . Store assistant manager Mike and customer representative Neitok were extremely professional to deal our matters , they demonstrated an excellent and above beyond customer experience, we really hope both of them could receive the recognitions they deserved as they truly presented themselves as Walmart Genuine Ambassadors!

Worst store ever. Complete ableist lazy "employees" up front gossiping while 3 of my items wouldn't ring up. They told ME I could go find others(IN LAWN AND GARDEN at other end of the store) if I wanted. I asked if they could look them up in the system, they said no and promptly took the product from me, taking money from your company because they're lazy. I told them I was disabled and exhausted and didn't think I could make it and they just took my Christmas tree Garland and started at me. This happened with two more items. Your front end " manager" apologized for them and still didn't offer to help me complete my purchase. She said she'd talk to them. I said "then I guess I can't complete my purchase" and she replied with  a reiteration that she'd speak with them. So no help. At all. Which has inspired me to get a Costco membership. Thank you.

Excellent customer service from the store manager, as always Dormimundo offering top-notch mattresses

Bad attention and apparently malicious advice

DORMIMUNDO

Excellent service, great variety and quality of mattresses, I loved the protectors on my mattress, my sheets and my pillows.
Looking forward to coming back for more...

Excellent treatment from the sellers but I think the prices could improve...

excellent service, specialized attention and a lot of quality, satisfied, I recommend it 100%

Walmart Supercenter

Several workers are dishonest and rude. I went to make a return and they tried to get away with only refunding 2 of my items when I gave them three. I have caught them doing this twice in the last month so it is on purpose. Looks like these people are stealing from the customers.  Also when using self checkout I was double charged.  The system only peeped one but charged twice. You really can't trust this store. If you complain they will act like your doing something wrong.

I recently had the pleasure of visiting Walmart, and I must say, it was an outstanding experience. From the moment I stepped through the doors, I was impressed by the level of cleanliness and the warm atmosphere created by the friendly staff.

First and foremost, the cleanliness of the store was remarkable. Every aisle I walked through was impeccably organized, with neatly arranged shelves and fully stocked products. The floors were spotless, and I could tell that great care was taken to maintain a hygienic environment. It was evident that Walmart places a strong emphasis on cleanliness, ensuring a comfortable and enjoyable shopping experience for its customers.

Furthermore, the staff at this particular Walmart location were exceptional. From the moment I entered, I was greeted with warm smiles and helpful assistance. The employees were not only knowledgeable about the store layout and product availability but were also genuinely friendly and eager to assist customers. Whether I had a question about a specific item or needed guidance in finding a particular department, the staff went above and beyond to ensure I had a positive experience.

The level of friendliness extended beyond the customer service desk. Even fellow shoppers seemed to embody a sense of camaraderie and politeness. It was refreshing to witness people holding doors for one another, engaging in friendly conversations, and creating an overall welcoming atmosphere. This positive energy added an extra layer of enjoyment to my shopping trip.

I was also impressed by the variety and quality of products available at this Walmart location. The store boasted an extensive selection, catering to a range of needs and preferences. From fresh produce to household essentials, electronics, and clothing, I found everything I was looking for and more. The aisles were well-organized, making it easy to navigate and find what I needed quickly.

In addition to the outstanding cleanliness, friendly staff, and diverse product range, Walmart also offered convenient services. The checkout process was efficient, with ample registers open to minimize wait times. The store also had an easily accessible pharmacy and a well-stocked grocery section, making it a one-stop shop for all my needs.

Overall, my visit to Walmart was nothing short of exceptional. The store's commitment to cleanliness, the friendly and helpful staff, the wide selection of products, and the overall positive atmosphere made it a truly remarkable shopping experience. I wholeheartedly recommend this particular Walmart location to anyone in search of a clean, friendly, and enjoyable shopping environment.

It's bad enough that the prices have become so high that people can barely afford groceries, but now you have to bring your own bags or buy theirs. So now, you check yourself out, bag your own groceries in your own bags, and have your receipt scrutinized at the exit. All of these things without any assistance from the staff. You would think that with the money they're saving on employees, they could pass that on to the customers with some grocery discounts.

I didn't explore the entire store, but my first biggest con is that there is no fresh deli or bakery.

That being said, I made numerous trips here within two weeks as I was staying at the hotel behind and it was incredibly convenient. I was hassled twice by two men on separate occasions offering my baby and I a ride in the parking lot whilst walking, even after I'd said no, but that is at no fault to the store. Just would like it to be known if it is a constant thing, I was just visiting the area however.

Back to the store, I found it mostly neat and comfortable every visit. Everyone I spoke to was very kind and I suspect the employees work hard because there were one or two individuals I'd see late night and then the next day late morning working [again]. Mostly the items I needed were easy to find, I like their kids section and that they have a better selection of boys clothing and not just an overabundance of young girls stuff to pick through. They had an easy to browse Clearance rack I enjoyed perusing. I didn't realize this county is 10,000 more populous than where I'm from, but I thought for this Walmart being rather small they had an excellent selection of everything I needed (other than no deli/bakery).

I found it troublesome that the chips aisle is in the very back of the store past kitchenware and whatever else is back there, and not with like snack items. I had paced every aisle three times before finally asking for help.

Overall, I found their prices to be low and especially their infants items I needed, very noteworthy for parents just getting by. Also they had a poster display I haven't seen in a decade, the kind in plastic sheets you flip through.

Lastly, I'd like to commend one gal working the self checkouts who easily figured out pricing an item I'd had that the tag had came off, but it was the last one and I really wanted it and usually my experience the cashier will take the item to be retagged and stocked, so I deeply appreciate that of her. $-$$

Sept'22

Walmart Newport Oregon has greatly improved the management team and the reflection is seen when interacting with staff throughout the store with engaging, attentive and knowledgeable team members. As I shopped I also heard staff laughing and enjoying customers.  Attitudes are everything and this Walmart has won myself and others back to shop locally. There are more products available in all departments which was noticeable over the last 6 months. Great Job Walmart and that means Great Job to the Workers!

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