BANCO DO BRASIL - EMPRESA RIO BRANCO - Agência 71

Difficult to be served, even being the only person in the branch, and with several idle employees, they don't call your password

Worst bank. Go and cancel all your appointments because you will have to spend the day waiting for the terrible service there.

Bad service no one can solve your problem or indicate where we can solve it

Banco Itaú - Agência 0664

Good service, but still leaves something to be desired. however, what left me perplexed were two things: first, that there was no water at the agency, I had to go get it at a store. so far so good, because it happens. later, I needed to go to the bathroom and found the same with excrement on the floor, dirty toilet paper everywhere and a horrible smell. unnecessary. even more so in a privatized agency.

There is no way not to complain about the service, this is in general, even with laws that favor the consumer but there is no way, there will always be delays, however!
The environment is pleasant, the employees serve well, the parking lot is rotating, but very spacious, and accessible to wheelchair users.

Excellent service, congratulations because they don't crowd, quality service with all the care.

I paid off a loan debt..I received very good service..gratitude is the word

Terrible service, poorly trained staff and no management.

Bradesco

Only personal service from 8:00 to 13:00 and from time to time the terminal has a problem with withdrawals

Can you provide the number of this agency please?

Manager doesn't solve his customers' problems, terrible bank

Banco Bradesco - Agência 1294

Terrible attendance. The attendant Queila first prevented a lady who could not stand up from sitting down, orbiting her to wait standing before the revolving door. Afterwards, he refused to let another person in to open a salary account, saying it was through the application, and the institution itself instructed him to open it directly with an employee.

Helpful in customer service. We had a small problem with the App login on our cell phone and were promptly helped by an employee who was at the ATMs. We had to reset the access password due to a problem with the App and it helped us resolve the problem quickly. We were satisfied with the service. On another occasion we came to the agency to be seen by the manager who also attended to us promptly and answered our questions.

The place is very spacious! The service is very good. Due to the pandemic, we have to schedule appointments for some types of services, but if it is a quick service, we will be seen right away!

Terrible service, uneducated staff, the woman who attended to my 86-year-old mother certified her as incapable. The phone doesn't answer. For it to be bad, it has to improve a lot.

You can make contact by phone, however, it is just there for decoration. Call 1, call 2, call 3 times and no one answers, that's incredible!!

Banco Itaú - Agência 6389

Terrible service, excessive delay, people passing by without a password!

Extremely slow service, no respect for the customer in this regard.

The question of special assistance only applies to the elderly, if you are not disabled in a wheelchair you can sit and wait, because for them there is no preferential assistance if this is not the case. I asked if there was preferential service and the woman told me it was on a first-come, first-served basis. Congratulations itaú

Close to home, it's not as crowded as the downtown branch. Customer service is very fast. As for the cashier, the only bad thing is that there is no place to sit, so if the queue is long, the only way to stand is to wait.

It was quick to deliver the card via post office.

Bradesco Dia&Noite

The branch is in need of renovations, it is one of the oldest in Porto Velho, those street vendors in front of it sometimes interfere with the flow of people, the infrastructure is in need of repairs and the service needs to improve further.

Worst bank in Porto, old, a real lack of respect for the customer, they don't answer the phone, they don't speed up your problem. During the pandemic, I couldn't be attended to by a manager, the guy took note of my service and it's been 4 months without a response I DO NOT ADVISE TO OPEN AN ACCOUNT IN THIS BUDEGA!

Good service, employees are polite, kind and willing to help, every time I went to the bank to be served I always left satisfied with the service

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