Walmart Supercenter

Hey all, we went to get a car seat the aame one as the picture  below, but in pink. Eash car seat had prices under each displayed car seat shelf and  so picked the pink car seat next to all the other car seats of the same look and brand as displayed. We got to the register it brought  it up to like $100.
So We told and showed a worker she says she scand it and the pink car seat was not the same car seat because the pink one has a (head reast pillow) so its not the same car seat as seen in the picture on the car seat. ( So my husband said Ok Fine we will get one from somewhere else(yes he was flustered however we did not curse or yell at the workers) in the end as we are leaving the manager follows us all the way to the exit. (made me feel be-littled and was un-nessary)

This review is specifically for Melissa in the pick up and go department.
I had been shorted an item from a previous order and called the store to remedy it before picking up my next order where some kid told me they don't do that and then hung up on me.
I spoke to Melissa today when I picked up my order, and she immediately got me my missing item and was incredibly kind. I appreciate her professionalism and level of respect.
It would be great if the other employees were courteous and took their jobs seriously, like Melissa.

Okay, disclaimer: I work in another store, so take this for what you will. My wife and I went in this evening for groceries and had a young guy named Henry as our cashier. I've been with the company for a very long time and worked in many, many stores and I've never had better customer service. Which is why the five stars. He really deserves some recognition. He was very courteous, conscientious, and engaging. We were kinda stunned. We were trying to stay under a budget, he was really courteous and asked what he should try to stay under as he rung up our items. He even celebrated with us because we, miraculously, went exactly a penny under our budget. He was engaging and fun. I can't say enough how helpful his attitude was since we had a stressful day. It made the whole shopping trip. So management: take note and please do something nice for him, he seems like a really good hire and someone to possibly promote down the road.

I went to the Caldwell Walmart on 10/30/23 and purposely parked my new BMW by a median in the parking lot away from other cars to prevent damage. When I walked out of the store, the sprinkler system was being blown out all over my car that I had just spent a couple hours hand washing the day prior. I also had to walk through the spraying water to get into my car. It’s not just water being sprayed during a sprinkler blowout - it’s all of the gunk and sediment that’s been sitting all year. I was extremely irritated, so I waited a handful of hours to call that day, but nobody picked up the phone.

I called again the following day and finally got through. I asked to speak to a manager and the woman put me on hold. After about 7 minutes someone answered the phone, “Hello?” No name or title…just answering like it’s their personal phone with hesitation about an unknown number. I explained the situation and he had zero sympathy, never offered and apology, then told me it was a risk I took parking where I did. I asked for the District Manager’s name and contact information and he said he doesn’t know that information. He suggested I call 1-800-Walmart to file a complaint. (So I’m already majorly inconvenienced, then it’s suggested I be even further inconvenienced calling a generic number when I’m talking to someone directly from the store my issue happened at? Seriously?!) I asked for his name and he told me it is Will. I then asked for the Store Manager’s name and he claimed he couldn’t give me that information, but it’s at the bottom of a receipt if I purchased something. I questioned his logic with that statement, then someone else took the phone and said, “This is Coach Izzy.” There wasn’t any warning the phone was being passed to someone else, which I find very odd and unprofessional.

I asked “Coach Izzy” if he is a Manager and he said he’s an Assistant Manager, to which I mentioned I asked to speak with a manager to begin with. The conversation went the same as it did with Will - he offered no apology. Nobody said anything when I made the suggestion of putting up signs or something to warn their customers the week of a sprinkler blowout. The tone from both men was basically “it’s your fault you parked in our lot and I don’t care what happened to your car…I just work here”. He did finally provide the Store Manager’s first name and without contact information and told me she might be back in 1-1.5 weeks.

I was is a leadership role for many years. This experience was filled with a complete lack of empathy along with nonexistent emotional intelligence or leadership skills. I understand they can’t wash the sediment and water spots off of my car, but they could have offered a gift card in the amount of a car wash, or at the very least - an apology.

Apparently employees can make their own rules now? If you buy de icer spray for you car in the winter time they check your ID and say you have to be over 18, yet when I asked the manager and auto sales they said you didn’t have to be, seems like no one is aligned with the rules and can enforce it even though it says legally everybody is able to purchase it? Horrible overall and bad customer service

GENESIS MUSIC STORE

It has a good assortment, it sends you the essentials and something else

The Home Depot Matamoros

I’m a general contractor on vacation. And am doing a project at a family residence. I’m very impressed with how organized the store is. But you missed one very important detail. I have family that are tired of products that are not well made. If they are going to pay for items at 20 to 30% more then you(Home Depo) should bring the good stuff that our mother USA made has to offer. You will find out that that’s the way to go. That’s what they want. They are tired of buying things that only last a few years. They also see the importance their home investment, long term….
Thank you

For those familiar with home depot in the US, this Mexico version is smaller. Decent selection of various full assemblies such as lights, vanities, faucets, etc. What is different is rhe amount of hardware, individual parts, hard to find items, etc. For example didn't have the door barrel latch assembly separate which is common elsewhere. It is a good store - just not as extensive as a US store. It is nice though to see the amount of DIYers coming together in Mexico! Great helpful staff too. They were plentiful and tried to help locate parts and solutions.

Very good service, found everything I needed, smiley and friendly staff.
Prices are similar to the prices in US but still a good place to get your hardware needs..
Found everything in one place..

It's a very complete place to buy anything for your home, went to get some pain and they made a very accurate one. And there are some deals too, you just need to look around and see.

People are too rude to you and you ask the workers what are certain things or ask for help and it seems like if they don't work there they should put more attention managers clients are going to leave and go other places certain people that you employee for not doing their job

Absolutely ridiculous customer service. Waited in the line to return one item for so long. Asked cashier to ask for help so line cqn go faster and she told me “BELIEVE ME, IF I COULD I WOULD” thats just crazy. Big board at the customer service says “OUR GOAL IS TO SATISFY OUR CUSTOMERS “ - apparently this didn’t live upto their mission statement.

Walmart stands as a microcosm of life’s grand dance, embodying the delicate interplay between chaos and order. The staff navigate the ebb and flow of human interaction with a resilience reminiscent of Zen practitioners, turning mundane exchanges into moments of profound connection. Amidst the aisles, disarray transforms into a silent testament to life’s imperfections, yet also its relentless pursuit of harmony. In its simplicity, Walmart unveils the beauty of balance, offering a serene backdrop to the bustling symphony of existence.

Very clean and lots of choices. The variety of orea and chips a hoy is superb.

Was paying in the check out self service line was buying a big trashcan and was holding our stuff in it beings We forgot to get a shopping cart, before we were even done scanning all our items one of the workers came over and asked to check our garbage can! And I told him I would be more than happy for him to check it as soon as we were done scanning all our items.  Very rude customer service by staff member name, David .

Such a pleasant experience at Walmart this evening. I was greeted at the door by a warm welcome from a friendly guy in a Walmart vest. He gave my daughter a sticker like the good old days. Kind of made all of us happy. Right off the bat, the sales are Going strong right now and they honor every bit of it. The store is easy to navigate and full of surprises. Definitely would recommend shopping here for anyone and need a pretty much anything.

Target

I bought a pricey peppermint mocha at the Starbucks here, and when I got to drinking it after I’d left the store, I realized it wasn’t even close to being full. Not cool.

UPDATE:  12/26/23 Went to get another online order and another FANTASTIC experience with Cole, the other Associate Tracy was helping another customer and I was in and out in 5 to 7 minutes. GREAT experience. Talked to another Associate Abby, she was SO helpful, I love Target.

Went to Target to pick up an order and Jake greeted me at the door, smile on his face and offered me a cart, very professional and polite. Then the man that went to get my order was SO helpful, very quick, I was out of the store in less than 3 minutes, and I was smiling. Thank you Target for having such exemplary employees.

I ordered for pickup so I can quickly pick up what I needed, I ordered something and got an email that they were not in stock. I ended up going inside and walked straight to the item and there were bunches left. I took them to the counter and the women helping me wasn’t the most friendly and couldn’t even put them with the order I had to “repurchase” them even after the payment had already gone through my pay pal through the app. I normally don’t complain over things like this but it’s frustrating when they say it’s of stock but it’s not. It makes you think if they are just not doing their job or quickly look and give up. Come on target.

Absolutely terrible inside the store. It looks like even with a night stocking crew and daytime stocking crew the toy area hasn't been touched in weeks. Pallets full of used boxes and items going untouched. And there right in the middle of the isles. Have been for weeks. Do they have employees that work???? Or do they pay them to sit around and chat. Pathetic

There are hardly ever people working the registers (and if there is, its 1 person), though plenty standing around, not appearing to do much except talk. The number of self check outs are growing and I refuse to use them for multiple reasons. There are pallets blocking aisles almost every time I go in. Recently, I received the wrong item from an online order, got a barcode in an email they could scan at the store to return it...after 30 minutes of back and forth at the customer service counter, being sidelined repeatedly for pick-up orders (which were apparently more important), they said they couldn't refund it, something about it being the wrong item.......which was why it was being returned in the first place!

The Home Depot

The store in general is good. Today I had a big issue with them and here is what happened. I bought a hidroneumatic system at the next day was installed and did not work I went to the store and they replaced the equipment as soon as I arrived home and opened the box I realized Tha the replacement was broken. Here it goes again to claim to the store at this poj t I was up set.  The store did not have a new replacement all  the one like mine had been returned by damage. The guy on charge offered me and update of unit at the same price at the end they solved the issue. The better improve their suppliers quality to avoid these problems. At the end the customer service saved the store standard service.

A great variety of thing products, very similar to their stores in USA and Canada. Accepts foreign credit cards. Some products are marked up higher.

Great prices !! Large inventory on most construction items

Hardware store to get any implement that suddenly went down at home...

School of Rock

I've been looking for about 2 months every day to find myself an interlocutor. I understand that the hardest thing in Pittsburgh is getting your kid to take piano lessons. There is no need for new students in any music school anyway. Nobody answered that phone. Last time a girl opened, I left my e-mail address for registration. It will be about a week, I'm still waiting for your email. there is no hurry, they send an email next year.

This program engaged my son to the point where he came home every day happy and excited to show us what he learned.  He went from kinda being able to play the guitar to being able to play 2 songs and telling everyone that he's a guitar player!  That kind of confidence along with the skills was exactly what we were hoping he would get from this program.  He had fun and already asked to go back again next year! THANK YOU!

Decided to try for My son who has passion for music and has autism. If you know someone with autism, you know firsts don't always go well. In this case he was having an issue focusing during the first 30 minute drum lesson. The young adult male came out 15 Minutes into my sons lesson and said it wasn't going to work out  because your son just wasn't focusing or listening. No kidding! Gotta give him a chance. Way to go! I don't recommend.

Our instructors have been, to a one, kind and patient and interested in making sure our kids enjoy the experience of learning their instruments.

The School of Rock is awesome! A place for kids to engage w other kids. Learn about music and have a blast at the same time! Staff members are amazing, and always keep kids safe/distanced &masked. Always making sure that everything is sanitized:) We love the School of Rock!! If your kids love music this is the place to go!

The Home Depot Cumbres Oeste

Way better than any HD in the US.
HD Mexico actually cares about image and it is always clean.

Grraciass. Mxico!!!

Excelent services fast, quick and easy. Any questions you have they give the best solucions and recommendations

A bit hard to find the stuff due to the disorder in the racks, but in general good

Brand new store, they improved the registers. Normally very crowd store specially on weekends.

Suburbia

Sometimes it has good sales on clothing for all the family and i think could have better prices, the place in general is very clean, big parking but they charge and are not responsible for stolen things from cars or damage on it, so if they are not going to be responsible for that, why they are supposed to charge clients? And if you buy something on the store even do they charge you a quota, I do not like that.

I purchased 2500 Pesos and still one has to pay for parking ..... this sucks  ..... inside it was OK but charging the customer for parking is very low key.

Great store, good quality of clothes. Although  I prefer the one that is on Centrika's plaza, just because of the food court in there.

Good prices and great store for medium to high quality clothing

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