Walmart Supercenter

Joy in electronics doesn't need to work in customer service she lacks any kindness , friendliness , or helpfulness .
Dear Manager please watch her behavior on video, she is a disgrace to your company on 12-18-2023 at 9 pm. She said i don't like customers like you and told me to go ring up front even though I was already told to wait for her to be done with another customer.  Why she told me to wait and then leave is example of her not wanting to work.  I would like you to resolve the issue.

Update 3-3-2023
I stopped at this location again, and it was a different experience.
The items were stocked, and checkout lines went fast.
The store changed the checkouts to more self checkout, and the other checkouts had 2 smaller checkouts instead of one.
The staff were very friendly.
It was still hard to find things since things were moved around, but a better experience.
I will shop earlier, it seems to be better then later in the day

Previous experience
I have been coming here for years, and every time I shop here, it gets worse. I think today really put the icing on the cake.
Walmart, in general, is a great place to shop. I have visited numerous Walmarts all over, and everyone is slightly different.
This particular one has lost my respect.
I'm trying to shop here, and several areas are empty. This is not covid. It happened before Covid and still happens every week.
I can say items were hard to find
I can say they didn't have them
I can say three high school boys were using electric carts like Mario cart, and you could hear them throughout the store. Also, not one manager did one thing to stop it.
I can say the lines were very long.
I can say a lot of things happened today.
But I will say that when high school boys are running carts laughing through the store and no one does anything that tells me management doesn't care or doesn't want to lose business.
The carts are for elderly or people who can not walk the store for health issues. They depend on it or they can't shop.
I will say that there are two walmarts not far away that I will shop from now on.

Thank you to the workers who did help find things since things were moved around. I really appreciate the kindness and help. If it wasn't for the staff helping, it would have been 1 star.

Wal-Mart saves Christmas dinner, or do they? I will let you decide. I placed a Wal-Mart online order five days in advance to insure the items I wanted where in stock and available so I could have a worry-free Christmas dinner this season. I am naturally planner and go through a lot of extreme efforts to ensure that my dinner is decided on and all the necessary ingredients is either in my house or in the Walmart order, to avoid extra unassay Christmas stress. The first thing to pop up to my attention on delivery day is that Wal-Mart was extra eager to deliver my items, so they sent them out before 10 am which is normally a huge plus right? Who does not love an early order? Well, this early order came with a price, I did not receive my hot rotisserie chicken. The star of my Christmas dinner! They agreed this was not acceptable and set out a refund for the extra fee for the order and then set up a new order for today between 5pm - 6pm and promised a chicken would be delivered. So on to put up my items, I was missing about six items from my order and added a pack of water I never ordered to my items. I called and they issued a refund for my missing items and a 10-dollar gift card to cover the price of the under 35-dollar order. Overall, my Christmas dinner though was not stress-free ordering, they have taken care to lessen my stress in a thoughtful and timely manner so I will say they deserve 5 stars. I may down grade if the chicken does not arrive today, but I do want to be a thoughtful and considerate customer and not tank their reviews for a time that is stressful for employees and customers alike. Hopefully the replacements will all arrive on time and the rest of my Christmas dinner will go off without a hitch! Fingers crossed that Santa gets his favorite fresh orange cookies this year! They have the rotisserie chicken available 10am - 4pm daily. So, it makes sense to get the order out before 10am for delivery and just put not in stock, right? So, if you want your order on time just chose 10am - 11am and add a hot rotisserie chicken to your order Iowa City Wal-Mart will make your order a priority to leave the store prior to 10am! and refund you for the chicken that is not in stock.   Extra take home from this? If you want your order to arrive on time, then place a 10am -11am order with a rotisserie chicken. That was the first time my order arrived at 10am on the dot! All my other orders where either right on the 11am dot or a little late. Seems like Chicken really causes all those Wal-Mart elves to get off the shelf and hustle this year. Remember to be kind to each other as Santa enters through the heart not the chimney!

Generally in a nice and serene environment in the city of Iowa city, be sure to get the best prices.

There were some very nice women working there, very helpful. Probably the best Walmart customer service anyone will ever get at any walmart, which admittedly is a low bar. It's like 5 African women  with headscarves running the whole store and everyone of them deserves a raise.

iit depends greatly on what day and time you get here but when you are early enough, the isles are stocked and the variation of products is pretty good. Isles were clean and organized today around 8am Saturday.. Coming at later times usually its crazy busy and the isles are picked over.
Today was a good day for qalmart shopping.

Didn't have what I needed. Seems like their not getting stuff to stock and prices are getting outrageous
10/17/23 check your meat before buying it found a slice in mine. Happy it's not freezer burnt or bad.
Walmart going to hell now I bought doughnuts with fuzz on them. Aka mold

Too bad this Walmart doesn't allow RV parking in an empty lot overnight when we spend $100 on food at night and then another $50 in the morning. Your loss

My first visit for an oil change today. I called yesterday and got in right away this morning. I chose the 34.88 job, which is the lowest price of 3 options.  I was asked if I wanted my air filter changed if it needed it. My initial thought was that they were going to " get" me on that filter whether I needed it or not. It took about 30 minutes to complete the job and they found my air filter didn't need replacing.  A mechanic is like your doctor, you dont want one that performs needless procedures. They checked my fluids, lights, turning signals and vacuumed my floors. Refilled my washer fluid at no extra charge. I am impressed and very happy with their service.  Thank you Walmart Automotive Dept!

Nice sized Walmart compared to our local one tones of clearance items. Could easily wonder for a few hours! The bathrooms were actually cleaned and kept on nice shape. Nice location on the edge of the highway auto center is a nice plus as well as huge outdoor and garden section. Grocery pickup is amazing and prompt as well

Much cleaner, stocked well and has larger aisles than the disgustingly dirty one in Burnsville. But this one also plays games. Bait and switch,  deceptive packaging, and blatant lies. I saw that this store had an unbranded plastic 9" level for $2.88. I got there and they didn't have that. They did have a similar one  for almost $10. Classic bait and switch. But I bought it anyway. I then found a 1/4" blue ribbon I needed for about $3.00. They had other ribbons there that were 2 to 21/2" for about the same price. It  looked like there was a good amount wrapped around the cardboard packaging. But when I got home it only went around the cardboard a few times. 9"! That's all there was for that thin piece of ribbon for that price! Very deceptive! I bought some plastic snowflakes for $11.62. Very high price but I've been looking everywhere for them so I bought them. The packaging said 16 but there were only 14. Out right lie! When I buy online they always give me some kind of compensation but I called the manager and he wanted me to bring everything back to the store. I  told him I didn't want money back I just wanted him to be more careful about these deceptions. I don't know if he cares or not.

No regular lanes open. Went to self checkout. Had quite a few items. After scanning all went to use gift card and it wouldn't work. Told me I had to go thru regular lane. I said there are none open! They took me to regular checkout lane had to take everything out of bags to get re scan. Got home and had none of my produce which was reason I went. Had to go to work no time for going back a second time to get what I paid for

Sick and tired of them asking for receipts, they pick and choose whose they want to check. If they are so concerned about theft then they should have less self checkouts and hire more cashiers. Employees are not helpful at all. If you need something out of a locked case, then prepare to wait 15 or 20 minutes before someone finally comes to help. The store constantly has clutter and is an absolute mess. They always have pallets blocking entire isles too. Shame on whoever the manager is of this location for allowing it to become such a dump.

Rose was very helpful with an issue we had. Very thankful for how she treated us! Believe she was a manager or team lead of some sort. Thank you Rose!

The workers there are very friendly all the time when we go shopping there their price is there for food are reasonable &  parking is easy

Snap One Partner Store

I go to the check out counter that has clerks. They are always friendly. I enjoy talking with them while they are getting my groceries. It just seems like the world is in too big of a hurry so I enjoy stopping once in a while to actually have a conversation with someone you don't know.

Came in the morning at 5:30 I knew they didn’t open until 6. I seen them letting customers into the store as I walked in at 5:39 they had told us we can shop but we can’t check out until 6. As I am shopping people being seriously rude. Especially the lady in electronics with dark brown hair. Had an attitude but maybe you should be communicating with coworkers. Unpleasant visit and will not be returning. I understand that you weren’t open yet but you let a lot of customers in and you had no reason to have attitude with customers.

The store was clean, I found it well stocked, organized and I was able to locate what I was shopping for. Once connected, the store associates on the floor were friendly. I saw many working the floor and had to wait longer than usual for a locked/secure item. The employee who escorted us to the check-out area with our secure item was very friendly and cheerful. The staffed check-out lanes were minimal (3), I avoid self-checkout because of Wal-Mart's lack of customer trust extra step. It is not time saving to check myself out, only to be stopped, searched and receipt verified. Whether you like it or not, it's a search. Nearly every time I use self-checkout I'm stopped to verify a receipt. No issues have ever been found. There is no real time saved if I'm stopped. Their staffed check-out employee very obviously didn't want to be there. She was just rude and appeared offended that she had to check us out. Not a good visit.

Terrible store. Store department signs on walls and hanging look like they are hand painted and make you feel like you are in a bad thrift store. Pharmacy is in the middle of the store and is very inconvenient if all you are doing is picking up prescriptions for an ill friend/ family member. And like all Walmarts the checkout look and feel like cattle runs for loading onto trucks. Staff standing around directing people to use the self checkout and expecting you to be an unpaid employee and not even receive a discount for being a cashier ad bagger. You will be accused of theft as you leave the store because you are asked to show your receipt even if you have a human cashier work for you and ring up your purchase. Being asked to show your receipt means that they suspect you stole something and if you are not being accused of theft it is a violation of your right to privacy. Ask if they are accusing you of theft when asked to show it, when they say no ask why they need to see it then. And continue on your way out of the store. Terrible business practice by a conglomerate that buys poorly made products at the lowest price, sells them to you at incredible markup and considers you a thief when you leave their store.

Overcrowded, 10 or more employees in various points around the front of the store chatting and telling customers to use the self checkouts, 1 cashier with 6 customers in line. I was directed to use the self checkout and replied "why I don't work here". Customers enter a narrow maze system to scan, bag, and pay for their items themselves. It looks like livestock on a farm. And when you exit there is an employee that acts as if every customer is stealing, because he asks to see your receipt and checks what is in your bags. When I was asked for mine I asked him "Are you  accusing me of stealing something?" He said "No we just like to make sure everything was rang up correctly." Asking to check out receipts and items is accusing us and the cashiers of theft.

Some of these comments are quite.... Asinine! Never seen so many miserable people before. This Walmart isn't even bad, but let these folks and I'm noticing who is saying it most or calling it "Ghetto". However, I won't even go there.

You'd think having police in the store would be welcoming, but folks complain. Items are locked up because well stores are struggling with theft. Doesn't matter where you go. Certain things are locked up because they are high theft items.

You're spending your own hard earned money, but get upset that you have to utilize self checkout?? I'd rather use self checkout and go about my day!!! People saying "I don't get paid to bag my own groceries" sound like a 2 year old throwing a tantrum. Artificial intelligence is taking over so you may as well get ready and or used to it.

If a store is messing blame the customer! The employees aren't doing it! If one or 2 people give you a bad experience don't blame the entire store! Some of you don't need to come in public at all because you're so unhappy within yourself.

Common sense isn't so common now a days and customer service isn't what it used to be because the CUSTOMER doesn't appreciate these folks. I wish I could comment on some of these reviews because Jesus! People are so..... Selfish, rude, play the victim and more or just rode the short bus growing up! Some of you need to GET A GRIP, GET THERAPY, STAY AWAY FROM THE PUBLIC OR ALL THE ABOVE

Ordered for curbside pickup and it was ready quickly. Got to the pickup location and it took an hour to get my order out to me. The app had wrong numbers listed for parking spot options and also kept refreshing to make me say I parked and where. I'm not sure if that's the cause of the long wait times or just poorly organized system. Finally, after several tries over 30ish minutes, someone answered the phone that's listed to call instead of using the app. After I spoke to someone and they said it should be soon they came right out. So again i feel it was the app screwing things up. Anyways, just FYI for people picking up at this location.

Everytime I go to this store,,it feels like I'm going to a party,, the store is so alive with people,, the service is hardly friendly because most retail stores are struggling with maintaining security from theft,, the police station is in store,, and there presence is felt,, which makes for a pleasant surprise and experience

Excellent staff/service.

Enough self check out kiosks to avoid long lines.

Staff at the Returns and Money Center were great with providing service.

I thought pretty much anything someone would need (or an alternative product) is available here.

I had a fantastic experience while shopping at this store, as they offered a great selection of items. Below, I will outline the pros and cons of my experience:

Pros:
The store had a considerable number of staff members who were exceptionally helpful and friendly.
They offered a wide variety of items at affordable prices.
Cons:
Insufficient staff was available at the registers. While waiting in line, one register informed me, "Bro, I am closed. Go to another line." Only a few registers were open, with the majority being self-checkout stations. As a result, all the open registers had excessively long lines. It felt as if it were Black Friday, despite the absence of online sales. Considering this, I would suggest visiting a different location where you can check out more quickly.
Overall, it was an interesting experience.

One more point: I observed that a police car was stationed near important locations such as stores and banks. I believe this is done due to security concerns.👌

STL Rock School

My son LOVED St. Louis School of Rock on Baur Blvd. He thought the instructors "were great" and the girls at the front desk were "really nice".
I thought the pricing was reasonable, and the business owner, Jared, very professional and personable. My son was offered a marvelous opportunity to counsel at a church camp. Since the opportunity was offered to my son, he unfortunately had to miss a week of the StL Rock School camp. Jared graciously allowed a discount for the week my son was going to be missing.
We 💙LOVE💚 St. Louis School of Rock on Baur Blvd.!😁

Having said that, the street is in desperate need of repair though. St. Louis County division of Streets & Maintenance said the street is privately owned by all the building owners on Baur. :(

We did a summer camp there, and our kid was hooked. The staff are patient and kind, and have helped spark a music interest in our kid, so we're now in music lessons weekly. It also helps that it's a cool place! Highly recommend.

This camp has a fantastic program with amazing staff. Our son learned so much and we are going to continue lessons. If you have a musically inclined child I can’t recommend this camp or it’s staff enough. Especially Trish, Devin, Taylor , Dean and Keith.

The place itself is great and my son loves it here however they don’t do very well with communication. We went to the initial trial lesson and it went great. We decided to give Kidzrock a go to give our son more options with other instruments and it took weeks to get a response about signing him up. Finally, we got in to try the class out. That class also went great and the instructor was awesome. After that class, we gave them our contact information and told them we would love to come every Saturday. They never contacted us to sign up. My sons dad and I have both called multiple times to get him signed up for every Saturday and they don’t answer or call back. My son keeps asking about it so I suppose we’ll try School of Rock.

My son Ari LOVED STL Rock School!!!  He made great friends, had great teachers, had fun, and improved his guitar (and drum) playing tremendously.

Love the new remodel, now that it’s finally finished. I used to hate the self checkouts but it’s all I want to use now. Change is not always easy but necessary. There are still lots of jobs available if people will just look for them and nobody sneezing in their hands and touching my groceries before I take them home. Thanks Walmart.

The overall shopping experience at this Walmart absolutely sucks. Not only do the employees follow you around watching your every move, when you ask an associate for assistance with anything they respond with horrible attitudes. I shop here because it's the only Walmart within an hours distance. However I would not recommend shopping at this location, I would recommend you drive to either Lacrosse or Dubuque as it will be a much more pleasant shopping experience.

Nice and friendly staff also customer service. But can someone move that seat out of there
Since is next to customer service please. Because this big lady is always sitting there listening to every personal problem that customers try to solve, very uncomfortable for customers give personal data/information and this lady is always listening with no shame, sometimes interrupting when the worker is helping your customer too.

When I first walked in I noticed the music it was very nice a calming. I also noticed how clean it was. The store is massive but it’s is easy to find things with the big signs that they have. The workers were very friendly and willing to help. Definitely recommend stoping here!

My husband was there today to return an HP computer he bought yesterday. When purchasing, he clarified with the clerk, he had a 30 day return policy. (no strings attached were mentioned ) Today at the return, the clerk was "crabby" and seemed to take the return personally. She asked four or five times, "What is wrong with it"? --  nothing, it didn't fit my needs and was redundant with my tablet I had already.  Next next her comment was. "you know we can't resell this right?" I am sorry, but I don't believe that is my problem and I am sure it may be on the clearance rack and Walmart will make a nice profit.
I suggest Walmart be a bit kinder, with the new lovely #TJMaxx in Prairie Du Chien offering a wonderful, soft goods and array of specialty foods, Walmart is NO Longer the only retailer in town!!

School of Rock

Mark is an amazing drum instructor. He makes learning fun! We are so lucky he has chosen to share his talent with young musicians. Our son loves him!

My daughter loves working with Chan. He is very professional & patient. She is just starting out & he is so great with her. I would recommend School of Rock to any child wanting to learn an instrument or vocals.

My daughter loves the summer camp! The instructors let the campers collaborate and be creative - from naming their own bands to writing their own songs - this camp is everything a young musician could want. Music is meant to be fun and inspire and create connections - you get that all at School of Rock.

Great staff who are attentive to students and their needs. The adult program is changing and not a fun jam session anymore, and they want you to play the songs they chose for $250 a month. I feel they should be more upfront about this when you sign up.

My kids love School of Rock...my daughter takes Vocal lessons, my son takes guitar lessons, and they both do the performance group. They have learned so much great music, and their confidence has grown so much. They have fun and feel very supported and encouraged by their teachers!

I will say we have had mixed feelings about our experience here. My daughter loves her vocal teacher but sometimes she has a different teacher and that was not great. She would get nothing out of her lesson then. Lessons are expensive we cancled a couple of lesson to go out of town and couldn't find a time to reschedule that matched with her teacher, very limited time slots. We were then told the lessons are expired? So we just paid for what exactly?

"SoR is my therapy. The people there are amazing and I can be me without being scared or worry about being judged." - My 12 year old.

Our kiddo's self-esteem and creativity has soared since joining School of Rock. Because of the skills and bravery she picked up at SoR, she was able to perform at her first open-mic outside of the school and her band. The staff are receptive and communicate well and I fully trust that they care very much about the kids they work with. We are grateful that our kid has them for role models, and we're sticking around as long as she asks us to.

School of Rock is a wonderful place for lessons. The instructors are wonderful and my daughter LOVES going.

My kids love School of Rock, so we do, too. The teachers are all wonderful, funny, and talented. The best part: when our kids come home from lessons, they immediately go to our piano or keyboard to play music they just learned.

The instructors and the staff are awesome. They work on songs the students want to learn. The performance aspect of playing in a band is a great experience and gives them confidence in standing up in front of a crowd.

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