FARMACIAS DEL AHORRO Pablo Neruda

Watch the price of the medicine before paying!!

My recent experience at Farmacia del Ahorro left me feeling frustrated and somewhat taken advantage of. I visited the pharmacy in a rush to purchase medication, selecting this location due to its proximity to the hospital. The ordeal began when I was asked whether I wanted generic or brand name medications. Uncertain, I explained that I needed to consult my doctor for clarification. The pharmacy staff informed me that most of their medications were brand name, and they kindly agreed to start filling the prescription for those while I sought clarification on the others.

After consulting with my doctor, I was advised to purchase only one of the prescribed medications. I thanked the pharmacist for their patience and apologized for the inconvenience. I proceeded to pay for the medication, which, to my surprise, came to nearly 2000 pesos—an amount considerably higher than expected.

Days later, I noticed on the medication packaging that the maximum sale price was marked at 1400 pesos. This discovery left me puzzled and concerned. I decided to return to the pharmacy to seek an explanation for the discrepancy in pricing, given that it was significantly higher than the listed maximum sale price.

To my dismay, the response I received was both disheartening and seemingly dishonest. The pharmacy staff claimed that their system had originally priced the medication higher, but when new lots of the medication arrived, it was priced lower. They insisted that there was nothing they could do to rectify the situation. However, their explanation appeared dubious, leaving me with the impression that I may have been charged a higher price due to my residency in the United States—a situation that I found deeply unfair and unsettling.

I want to caution others against visiting this pharmacy location due to the unsatisfactory experience I encountered. I have taken steps to file a complaint with Profeco, although I have reservations about whether it will yield a satisfactory resolution. In the meantime, I believe it's essential for customers to be aware of potential pricing discrepancies and to exercise caution when dealing with Farmacia del Ahorro.

It is not opened 24h and they do not follow their rules. I went there. There was written that they work until 11pm (not 24h). But even I was earlier it was closed.

Fantastic doctor he works very hard five stars for him

They expanded and improved the product selection recently but the staff service is terrible. The service is slow and not very warm. On more than one occasion I have found it closed at times when one would expect it to be in operation. In others it is semi-open but transactions are made through the window, payment only in cash without prior notice.

FARMACIAS DEL AHORRO Montevideo

Terrible doctor, I went yesterday at 8:10 at night (she closed until 9:00) and she told me that she was not enough to treat me and that I should go to a hospital (without asking me about my discomfort, discomfort that did not take long not even 20 minutes to attend to him), I go today at 1:30 in the afternoon and he tells me again that he is not enough to attend to me, to come back until 4:00 in the afternoon and apart he leaves using his cell phone.
On other occasions, he refused to give me medication because he does not know if it is a "virus or bacteria".
How incompetent is this "doctor"
If you can avoid going with her, avoid it, you just earn a hard time.

The moody and despotic doctor. I had to see how she was rude to a lady who requested an injection that does not require a prescription. But in a very bad way attention.

The doctor locks herself in her office without doing anything, while people who go to the consultation wait, and when by chance someone passes by, when that person comes out and it's your turn, they tell you to wait and so on for a while, then they leave halfway. consult to talk outside the pharmacy

It says it's open 24 hours, twice I come at 8 am and it's closed.

It's a lie that they open 24 hours... today Thursday June 30, 2022 11:19 pm there is no one there, I knock and no one ever comes out

FARMACIAS DEL AHORRO Epicentra

It is a new pharmacy with nice facilities and has a fairly spacious and clean office. I received excellent care from the doctor at the office and the girls at the pharmacy were very friendly. A service like this was already needed in the area.

FARMACIAS DEL AHORRO 3 de Marzo

The service is horrible, almost before you check your prescription, they are already telling you that there is no medication. The super bloody lady who attends looks like she hates her job.

Disrespectful and dishonest staff. When I asked if they could call about a delivery order, they said "we don't have a phone"

It's one thing to refuse to help. But telling a ridiculous lie about not having a phone is really insulting to the customer.

What bad service The branch is not open because the other person has not arrived, and they do not let you in and they serve you in a very bad way and when the schedule says from 7 am

I went to this branch to take a COVID test, people who had gone before had told me that they would serve you without an appointment, I arrived and asked about the test, the lady who served me was very rude and told me that they could not serve me without an appointment, I told her that I didn't know about the appointment and continued with a bad attitude, I accepted and left, he didn't give me a solution or tell me how the appointment was going. Ten minutes later I found out that an acquaintance of mine was there and they attended to him WITHOUT AN APPOINTMENT. Only 10 min later. Very bad service and customer service. Zero solutions and if you are “lucky” they may help you.

If I could give zero stars I would, the store is dirty, unstocked, neglected, the racks are empty.

The manager serves with a disastrous attitude, he says that there is no product when there is one, he says that he does not know how to do things to help the customer and the worst thing is, he judged a person who demanded good treatment by calling him "delicate."

TACHE Savings Pharmacies, take a closer look at who you hire and how they have their assets.

FARMACIAS DEL AHORRO Américas

I agree with the people who accuse the lady with night glasses, she has a very harsh treatment, she is not rude but it seems like she is doing you a favor, the last time I even got scolded haha ​​I don't even pay attention to her, but it seems like I don't They supervise it or the manager is too blind not to see the pathetic service he offers.

Terrible service, I arrived 10 minutes before 11, and they had the door closed and when they attended me through the window, they asked me what I needed, and when I told them and showed them the wallet application, they told me that something was wrong with the system and they couldn't sell me nothing
But I had someone serving inside the business
People who think they are bosses and close much sooner

Excellent service, very stocked, I was looking for a blocker that I couldn't find in several branches.

They should remove the lady with glasses who runs this store, I only see her at the counter, I better go to the Guadalajara pharmacy two blocks away, the truth is, a horrible way of serving

The adult person with glasses who greets you at night has terrible treatment, they should consider changing it before they lose more clients

FARMACIA GUADALAJARA

Yes, first class attention, in some there are cashiers and they are differentiated by their items for sale.

Pharmacy with a lot of missing medicine, lines of 5 to 10 minutes for service.

The worst service is when you arrive, there is no one in the pharmacy area and if there are people they see you and ignore you, they spent more than 5 minutes talking to another employee, I asked them if they were not going to attend to me and they pretended to be deaf, I went with another employee to boxes and not a soul, there was one in the dairy area and I tell him that no one serves here and he tells me if he wants and I don't buy anything anymore and it wasn't the only pharmacy in the area, what follows is terrible that's why it always she's alone

It is the branch that is closest to me and it was good but for some time now the employees have been lax, I don't know if the administration has changed or what happened but it is noticeable. They have loud music, they go twice when I get to the medicine counter and there is no one to attend, the employees are inside talking (you could hear them laughing) and even though we rang it took them 10 minutes to come out still joking. The boy who served me had his mask on his neck and everyone else had it on incorrectly, they did not respect healthy distance, there is an employee who is always in a bad mood (straight orange hair to her shoulders) and serves you in a bad way. In short, very disappointed in this pharmacy.

In general I feel like they should have a place to leash your pet at the entrance; 7 eleven has it. As well as for bicycles. don't be elbows

Farmacias del Ahorro

The service inside the branch did not seem very good to me, but the office is salvageable, I recommend it for a quick consultation or if you require any injected medication, there were no people.

It turns out that an elderly man arrived and they did not want to fill his prescription because the doctor (you see they write feito) seemed to have 2022 instead of 2023 on the date, but the prescription sheet was clearly new if it were from a year ago It would be deteriorated, well, poor man, he only waited half an hour for them to tell him that the manager says he cannot supply it because it is 2022, what a bad service.

Terrible service... Pharmacy closed. Employee wanted to directly attend to the collection from the counter with card payment and I would give her my bank card pin number. She mentions that she does not have a wireless terminal and that it was closed because she was alone. We thank you without first mentioning that the PIN on the bank card was wrong and is confidential. He slams the window with a bad attitude. 1⭐ Of 5

One arrives a few minutes before 11, and they already have everything closed, one with an emergency to buy medicines and the employees as bosses already have everything turned off to go to rest

They didn't have change and they don't want to sell to you 😕 now it turns out that if you want to buy you have to come with the exact coins without the service

FARMACIAS DEL AHORRO Pablo Casals

Can’t believe they still have that doctor here in the morning she is terrible Dr. Gomez she tried to charge me $200 pesos for a prescription!!! It should be by tip only!!

They have everything and the store is very spacious, excellent service from the staff, especially in the Derma area.

Terrible service because they are supposed to have home delivery and when you want to place the order they cut off your call

It says a schedule and they don't respect it. They say it arrives around 10. Well, better set that time.

Terrible service from your collaborators
Prices not updated and they get angry if you show them the published price
They don't have change

FARMACIAS DEL AHORRO Belisario Dominguez

How stupid the staff at the savings pharmacies in Guadalajara, I am from León, to give me a response to an order from 11am. until 7 p.m.

Very slow attention, doctor who attends not very successful, the previous doctor was better

The best thing about this savings pharmacy will be to AVOID IT at all costs, terrible service, incompetent staff and no initiative, there is no inventory, there are no medications advertised and above all, THERE IS NO EXCHANGE FOR CASH AT THE CASH, XD. . They want to give you the change with marzipan hahaha. . Not even in the corner store! ! In reality the fault must be in the human resources department, what a way to waste people's time. . . just don't come, don't go, don't waste your time

I ordered a medication for my baby that I couldn't find in a pharmacy, they agreed to deliver it to me in 2 hours, they just made me wait and they never arrived with the medication. I was very upset

Bad treatment, lack of kindness and absence really scare away customers, in addition to being a pharmacy with more expensive prices and less assortment than Farmacias Guadalajara, it has despotic and conceited employees. I will never go back to that pharmacy!

FARMACIAS DEL AHORRO Patria Universidad

24/7 service. Great prices compared to Farmacias Guadalajara

The doctor there is unprofessional, she spent the entire afternoon with a pharmacy employee. I was there before 5pm and even at 6:40 they were still locked up doing I don't know what. That pseudo doctor shouldn't be there. You need professional people who really want to work. Not people who spend their time gossiping locked up with another employee.

They never have change and their employees are most useless and unfriendly, they always take a while to serve you and when they do it is reluctantly.

They open whenever they want and several employees have a terrible attitude, they have to be paid very badly.

Terrible attention, each employee invents their own rules depending on whether or not they feel like serving you. They are supposed to attend to the window at night and close it so as not to attend to anyone. The employees hide in the cellar and take time to come out to serve you.

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