Milenium Dental Clinic General Ricardos - Sanitas

Very poor attention and lack of professionalism on the part of the center director.

I went for a simple cleaning, they broke a filling and when I spoke to the director she did not take care of it and they wanted to charge me for it.

Why the exhaustive review protocol? If, according to your employees, everything was perfect, you didn't even need a dental cleaning, is it to make a high budget and increase your billing?

They made me attend 3 appointments for a simple cleaning and now I have to pay out of pocket for the repair because they will not guarantee anything.

Very unfortunate and very unprofessional, I feel scammed, I will cancel my Sanitas Milenium insurance.

The girls at the reception are super friendly, they have been very attentive at all times. The doctors and assistants who have treated me have been excellent, they have explained the procedures very well, they have answered all my questions clearly and they have given me some advice for my oral hygiene, in general they are very professional in their work 😊

A clinic with 💯 points, the treatment as soon as you cross the door is very cordial and pleasant, the girls at the reception are very attentive at all times, the pediatric dentist earned the trust of my son and then the dentist Yésica who gave me the oral cleaning a Wonderful, very professional, he explained in detail what I needed in conclusion, a very professional clinic.

Very good, friendly and close treatment, today I had my teeth cleaned by Daniela and everything went very well.

Milenium Medical Center Costa Rica

This  medical center has a kind employee as i experienced with my first visit.

If you have the Sanitas app, you check in and get your waiting number there. Very simple and easy. I waited less than 5 minutes for my appointment for general practitioner and I arrived about 10 minutes earlier anyways.

This centre is completely incompetent. A week ago we made an appoinment with a doctor at the same medical centre for a particular breath test. When we noticed that they had given me the wrong instructions for the test preparation, we called to double check that my appoinment was for the corrrect test. We explained exactly what test I needed. The receptionist wrote everything down and checked with the analysis team. They said yes, I had the right appointment and the right test instructions (even though the instructions were obviously for a different medical problem!). After 24 hours of a special diet to prepare, I came to the centre and was told that they could not do the test - that they do not do this particular test at Costa Rica! I was so angry. We could not have done any more. This is not a problem of miscommunication - my partner is a native Spanish speaker. This is a complete lack of professionalism. No apologies either. I was left to have to make my own appointment with another hospital and I will have to prepare for the test all over again. Do not go to Costa Rica!

I was attended by Pablo and his colleague for an antigenic test .
They where very attentive and professional .
Thank you guys .

Never answer the phone for Panel medical doctor for visas

Clínica Dental Milenium El Corte Ingles Callao - Sanitas

I came in with an infected wisdom tooth and I said that to the doctor that was going to take my wisdom tooth out and he just loosely agreed with me and did nothing about the infection now I have my entire area where my wisdom tooth was completely infected and in serious pain and had to go to an ACTUAL doctor to help with the Infection

The ladies at the reception desk called me almost each week during two months for a treatment that is not covered by Sanitas insurance for foreign students.
Each time I asked whether this treatment is covered by my insurance or not, and they never answered this question until the moment I have to pay with my own credit card.
So please be very very very careful before receiving any treatment, to don’t be surprised at the last moment.

Great experience. Raquel communicated everything she was doing and let me know to say if anything hurt. All was clean and didn’t have to wait at all (went at 10am when they opened).

Very professional and friendly service. Every one is welcoming and puts you at ease. Would recommend!

The dental hygienist here chipped at least 3 of my teeth, and the dentist was in denial that any damage was done. I filed a claim with Sanitas, but that has resulted in nothing. Repairing the damage has proven expensive, and some of it is so complicated that it may not be repairable.

Wellness Center Fortuny

Dr. Colmaneres was great. My first visit was seamless and very professional. However, my subsequent visits were the complete opposite. I needed physio therapy or a massage. The Dr. provided a very detailed report and it was in their system. When I called to make my physio/massage appointment they didn't mention that it was only a consultation. I arrived expecting a massage to finally attend to my pain but instead it was another consultation. I asked whether they can do a massage and they said they were busy. This is my first time using private health insurance abroad in another country so I assume this is the process. I was guided to the Receptionist and asked to make an appointment for a massage. Fast forward to my first massage appointment today (several days after my initial visit)...I arrived on time, the therapist came for me and walked around the office looking for a spare room with me alongside him. Not only is this unprofessional but in doing so, he was interrupting other sessions already in progress. He told me to wait while he went to look for another room. He came back to guide me to a "general" room with a bed in which rooms were curtained off. This is unacceptable. A massage is private and is meant to be relaxing as well. I'm not there to hear other people's conversations and I do not feel comfortable getting naked between curtains. I refused. They said I could wait 30 minutes until a room became available. Again, not acceptable. The organization is terrible...bookings should equal the number of rooms you have available. The Office Manager, Receptionists were not even sorry. I cancelled the rest of my appointments.

Clínica Dental Carabanchel Caredent

Great attention, very friendly and close. I was always afraid of the dentist and since I come here I am calm and confident!

The attention is very good, the professionals that this entity has are of quality, I like the treatment they give me in each consultation, I recommend this place.

I am having orthodontic treatment with invisa and the truth is better than I expected, I started this month and the advice from the doctor and the commercial advisor have helped me start the treatment, highly recommended

Attention with high quality standards, very friendly staff, I recommend it, the treatment was very good

Totally recommended, the best clinic. I had orthodontics and the experience could not have been better. Treatment, professionalism, price and final result, all 10/10. The best dentist I have been to by far.

Centro Médico Sanitas Núñez de Balboa

my insurer (cigna international) has a direct billing agreement with this and other millenium clinics in madrid but they refused to accept a membership  card and authorisation code, instead demanding a written guarantee of payment. cigna assure me this was not necessary so i suggest the staff here inform themselves about this agreement!

I made an appointment by phone for my daughter and when I get to the center they tell me that my appointment has been canceled by the doctor because it was duplicated, as if that were my fault knowing that they are the ones who take them, and on top of that they don't even have the courtesy to call me to let me know so that I don't waste my time having to go there at 7:00 p.m. with a 5-year-old girl (who missed her extracurricular class to go to that appointment) after waiting for a while they tell me that there is no doctor who can take care of her and they can't do anything so I had to leave without anyone taking care of her. It seems like an absolute lack of respect towards my daughter.
and towards me since our time is worth like anyone else's and it is a shame that they do that. I pay for a policy that I barely use and the day I need it it is of no use to me, only to give me trouble and bad times.
It's a shame that they work with doctors with such poor ethics to do that to a patient.

It was a depressing experience. I went to have some tests done and when I addressed the gentleman who attended, who did not have the flyer printed but on his cell phone, he believed he had the right to be arrogant and disrespectful. I don't know if he thought I was a young girl that he could treat badly instead of almost 40. But in short, he should know how to deal with the public regardless of their race, origin or age. Because if they treat you kindly, the same thing this person does. So "Mateo" I hope you improve.

Because education is essential when it comes to serving the public.

Today I went to this center to have an extraction and despite the fear I have of needles, the staff was charming at all times and treated me with great patience and affection. Thanks to the 3 professionals who treated me (Mateo, Paula and Yanela), it has been a pleasure to meet with you, I will go there again if I need it :)

Clínica Caredent Lopez de Hoyos

I went to this clinic recommended by a friend, they did an accurate study on me, there are no luxuries here but a lot of professional and human quality and they left me with a beautiful mouth, thanks to Dr. Alejandro, Ester. That it fit me, dating made it easy for me.

In November 2022 I began a process of healing and fixing my entire mouth, which had a lot of work to do. I have no words to thank all the workers for the most humane and kind treatment they have given me. From reception, assistants, doctors and its CEO. THANK YOU WITH ALL HEART for helping me have a perfect mouth and be happy. Look, the dentist still scares me, but a little less now. It has been the best money invested and spent in my life. You are great guys.

My first experience in this clinic has been excellent, I have had implants with bone regeneration and crowns in my entire mouth. Thank Esther, Jaqueline, for being so kind, looking for the financing and schedules that best suited me. And to Dr. Alejandro Rodera for his professional work!!! And your patience, since I am quite fearful. Thanks team

The attention from the dentist, Carolina Jiménez Yuste, is unbeatable. I have stopped fearing dental check-ups since I went to your office. My young children are delighted to attend visits. We are delighted with the treatment and the results. Dr. Jiménez is deeply respectful and explains her treatment proposals in detail, so that we can choose the one that best suits us. I highly recommend this magnificent professional.

Professionalism more than questioned.
This afternoon my mother had an appointment. After taking an X-ray and waiting for more than an hour and a half, the secretary had to explain the dental "treatment" to us. The dentist/surgeon has not been able to go to my mother to explain it to her in an adequate way, all this, I repeat after having to wait an hour and a half.
Certainly a disaster and a waste of time.

Centro de Rehabilitación Avanzada Sanitas Paseo de las Acacias

The facilities are a 10, it is a very new center. Very good service at reception, very friendly and ready to notify you of any changes. My visits are for the Nutrition service and I couldn't be happier with my specialist Luis Alberto, he has adjusted my treatment to what I needed and the results are very good and satisfactory, a very good professional. I give 5 stars without a doubt.

Today was my first day with an afternoon psychologist named Dolores, as soon as I sat down she told me that she was helping me by doing a favor to another psychologist named Alicia (lovely, by the way, she takes care of my son), who was busy, which I doubt with such a character.
The one who calls herself a psychologist, Miss Dolores, is unpresentable. From the beginning, she made little faces and grimaces as I was telling her, she pressured me with questions, changing her character to tyrannical, arrogant and repellent, until I told her to let me tell everything because otherwise It would be difficult for him to understand me. We had not been there for even 20 minutes and he told me that he was not going to flow with me, offering me with all his face any center that is at our service in Sanitas, a humiliating attitude for which I left the consultation and I have communicated it to the receptionists, (lovely by the way), at that moment she came out, heard me perfectly and didn't even flinch or defend herself. Paulov would be turning in his grave to see such a being practicing this beautiful profession of which I am also a student. Of course this idiot should not be part of that team, a professional psychologist is there to help anyone who comes in front of him, whether you like him or not. Without knowing me at all, he took me out of the way in just 10 minutes. IT'S SHAMELESS.

Thanks Lola for your help! Lola Martínez, the afternoon psychologist, is wonderful. When you think that no one will hit the nail on the head and you no longer understand yourself, she gets you out of the mess and helps you solve your problems on your own and move forward. Great professional!

I've been going to a psychological consultation with Lola for about 3 months and the truth is that I'm really liking it. She is very nice, it is clear that she cares about what you say and I feel that I am doing much better with the problem that was not letting me move forward.

Delighted with the psychologist Lola! After trying with other professionals and having to abandon therapy disenchanted, with her I have managed to get to the bottom of the matter and the progress has been immediate.

Clínica Dental Milenium General Oraá - Sanitas

All the staff is super profesionnal and the environment is clean and efficient.  Usually deadling with Dani and all fantastic!

I arrived with an implantology problem and the treatment has been extraordinary, the clinic manager (Ana) has behaved in the most kind, humane and professional way, with the patience of a saint, she explained to me in detail everything necessary and Dr. Marco has been equally professional and friendly. One of those very few places where they put themselves in your shoes and, regardless of economic matters, genuinely care about you, I truly recommend them.

Excellent attention from all the staff from the reception to the doctors. Punctual with your appointment schedule. It is my second year going to this center, I usually do a cleaning twice a year. This last time I was assisted by Marta who has been especially careful and attentive at all times during the procedure. Trusted place to leave your mouth in their hands.

Marta assisted me, a very capable and kind professional. All the time asking me if everything was going well and advising me how to continue taking care of my teeth. Excellent service

Having a trustworthy clinic is very important and I have finally found it. Many thanks to Ana and everything
the team for their kindness and patience. I was delighted!! I recommend it 100%.

Sanitas S.A. Hospitals

I very much recommend Sanitas and its dental clinic in calle Castelló in Madrid. I have just finished my Spark (teeth alignment treatment) after 1,5years, and can’t be more satisfied with the service. I got the budget from the beginning with no any asterisks and have been taken care of by my outstanding doctor (shout out to Dr. Tatiana García Manzano) in monthly consultations. Can’t express my gratitude enough, at least with this review I’m reiterating my “thank you!”

Today I had a dental cleaning with Carlos and I wanted to congratulate him. The professionalism, the treatment, the delicacy, the listening on the part of Carlos have been excellent. Without a doubt, I will repeat next year. Oral cleaning has been a 10! Thank you very much Carlos!

We have been delighted with the attention received towards our daughter by Dr. Tatiana Manzano. She is a great professional. It left my daughter's mouth perfect.

Eight years ago Esther G Villegas began treating me as an orthodontist.
Excellent professional and a charming person.
With the relief splint that she put on me and keeps me on,
The discomfort in the jaw area is controlled and disappeared since I started using it. Thank you so much.

4 years ago I started my orthodontic treatment with Dr. Tatiana, after 2 years we have finished, I really liked the result of my teeth, I go to a consultation every 6 months and my teeth are in the same place, I recommend her 100%

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