Nordstrom

Nordstrom is a fantastic store. They have great clothes, accessories, and makeup. What makes them special is how helpful their staff is. They're really nice and make shopping easy. Whether you want fancy stuff or everyday things, Nordstrom is a top-notch store you can trust.

This location has a restaurant and coffee bar

Very spacious clean location with very helpful personnel.  Don't bypass the bargain racks...there are some great deals. Cosmetic counters offered a variety of options and staff eager to help you find what's best for you.  Definitely nust go back !

Nordstrom's is a great store and right now it's absolutely gorgeous at Christmas. The decorations are above and beyond. They have a great cafe and wonderful selections to choose from throughout the store.

This is a great store. They carry a wide range of mens shoes. I got great help from Edward finding dress shoes for work. He also took the time to help me pick socks and ties to go with the shoes.

Just visited this store to do an exchange for an online purchase. Ola was right there to help me with a smile. He made my exchange process seamless, friendly and fast. I had a lot going on that day and talking to Ola made my day so much better. Employees like Ola are exactly the reason I continue shopping with Nordstrom over the competitors. Thank you so much for a great experience!

Dillard's

I love the merchandise in the men's department.  I had a challenging time getting the store to send merchandise to me that I had purchased in the men's suit department.  I had to call to find our when I would receive the items.  When I would call, wrong tracking numbers were issued, and phone calls were not returned.

This is not a good look, when customers from out of town regularly shop and by big ticket items in the store.  There is not excuse for not returning a customer's call and following through to make sure that merchandise is received.

Great experience all round.

A bright and vibrantly lit store, this multilevel shopping experience boasts a wealth of home goods, clothing, beauty products and more.

Staff were great, and checked in on us a couple times as we walked the store.

Selections are plentiful and the quality seems good all round.

Great selection of bags which is where we spent most of our time.

It's worth visiting. They likely have what you need, and they have plentiful sale racks here and there too.

Bathrooms clean and wheelchair accessible.

Can often find good deals here on cool, stylish clothes. Better selection of unique, casual clothing than some of the other stores, including Macy's and Nordstrom's. My go-to place when looking for a nice dress - I've heard it is their flagship store for women's dresses in the area. Staff is always friendly and helpful, will easily start a room for you to try things on. Usually not a long line to check out. Don't miss their shoe sales.

Three levels of outlets in this mall! There is something for everyone. As part of S.A.M. Investments itinerary the main purpose was the Selfie World, where I took plenty of selfies in a variety of settings. Loved it all! Also enjoyed having a meal at the food court.

We went on the 26th to check out the Christmas items in the Home Goods Dept. Their clerk was very friendly and helpful - not always the case with all clerks. We saved 50% on decorations for next Christmas.

Walmart Supercenter

Recently, I purchased the wrong glucose monitoring strips mistakenly for my diabetic meter. Remind you there are no policies listed by the diabetic meters and strips of no exchanges or refunds. Because Walmart were out of stock with my right strips. I thought to just buy the meter that goes with the strips so I wouldn’t waste money and I got the meter that was by the strips that I purchased. How about that meter didn’t go with the strips and they don’t sell the meter in stores at all that go with the strips I purchased (they both have the same colored meter and strips). Now if anyone knows a thing or two about diabetes you know that the disease causes vision difficulties. I don’t understand why these products were by each other in the first place. Now I’m stuck with a meter and strips that I can’t use because of poor stocking and management of policies.

I had ordered some items from Walmart to be delivered. Unfortunately some items were missing. I called and reported the missing items/item and they sent someone out to bring them but instead brought me another pack of toilet paper so I never had my diner!!  They need to do better even if they have to recheck 3 times

Our visit was a complete and total disaster. Saturday night we were out of town for my sister's wedding and we had a flat. We were going to get new tires anyway so we call Walmart and set up an appointment to get 4 new tires on Sunday. We are 300 miles from home.

We arrive a few minutes early, get signed in and go do some shopping while we wait. Then go sit in the waiting area. 2 hours past the time we are supposed to be done, our car is still just sitting there. So I asked the person at the desk what was happening, she went and asked the guy in charge. They told her that because we got there a few minutes early it had messed up their timing. Getting there a few minutes early. That was what caused us to be there  for 4 early.

So, why did I give it 5 stars. The employees and the waiting room. The staff, except for the technician who did the work, were courteous and trying to be helpful. The waiting area was clean and very comfortable (big easy chairs for 6 people).

In closing, the technician and the work flow was terrible. Waiting for 4 hours to get 4 tires done was ridiculous. But the rest of the staff and the waiting area kept it from being a disaster.

As usual for Walmart, very poor customer service, let's face it, y'all, if it wasn't for the prices, no one would go there. I have had 3 different interactions with the same manager by happenstance, and all 3 were not positive. Maybe he doesn't like me, and I always keep things professional. Also, really no change with the employees. They act as though they hate to interact with you, and believe me, it is a last resort when I do. I'm sure Sam Walton would not approve, but he's dead and gone. I'm sure I'm not the only one who feels this way. Also we all know type of way of doing business propagates from the top down it is very apparent.

super busy as usual for this time of year. 8p.m.on a Sunday, and only self checkout was open that i could see. With that being said, the two employees that were working the self checkout lines were very busy, friendly, and yet still helpful.

Staff soooo awesome & helpful when my service dog needed service.
Meds, toys, nail clips, leftovers that instead of throwing it in the trash (I'm disabled & poor fur baby/Nero service dog needed special care 4 10days ) gave the chicken 2 him instead.
Ever1 saw how sick he was, how much pain I was in pushing my service dog in a Walmart shopping cart. I would always go 2 the Walmart in arizona on country club & baseline they went out of there way 2 help when they didn't have 2
Great job
Keep it up

Not enough staff. They had 2 registers open at 8:30pm on a Thursday before a holiday weekend. So lines were literally 7 or 8 deep. ... Friendly cashier and workers, though, which goes a long way.

If I could I would give them 0 stars. Not long ago I made a complaint about the auto care department. We were mistreated really bad by employees, since  then, they can never provide us service, there's always something wrong, but we go to the other oneone further from us and the service is provided without anyissues.

Hard to find things in  this store and asking workers don’t help , but good store to stop at and shop real quick . It’s better than the really big Walmarts . Would rather go to this one than the big ones. Plus if you don’t mind things being in places where you wouldn’t think it would be it’s not that bad . Just my opinion good store to shop at overall just needs some improvement on location

I enjoy coming to this location because they're really nice and clean. Of course, it's close, but other locations aren't that far away. I'm really impressed with curbside pick-up.  I just tried it this month, and im in love. The few times I used you all, it was pleasant.

The cashier and team lead in the tire center were amazing! I accidentally left my debit card at home, they were so understanding. They figured out how I could pay for my oil change using WalmartPay. Without their help i would have been waiting 1.5 hours for someone to come help me. They were such a huge help today!!

Well stocked and almost always has what I'm looking for. I have found that this Walmart is definitely superior compared to some. It is spacious, less crowded, well maintained, and easy to navigate. There are a few things that I get almost every trip that have ran out, but when this happensvits often restocked in less than a week. The bathrooms are one thing that could definitely use some tending too, but that's my only complaint so far. Enjoy these pictures of things you might not know Walmart carries 😊

Trying to get baby formula behind a lock, and there is no call button.

Asked 5 employees for help. Get told to 'ask someone else'...walk to customer service. I'll meet you there after I help another customer wait 5 minutes. No one shows up.

Update: Walked back to Customer Service they use the intercom this time. By the time I walk back. The person who responded to the intercom call was turning to walk away...

Here's the proof! They would not allow me to exchange a broken cast iron pot yesterday. I left the piece of junk at customer service.  I went back 24 hours later to see if they just restocked it. The damaged item is back on the shelf to sell to someone else. What a shady business practice. I told the manager this is mine and I would like to take it back. He told me I was correct and walked me to the front of the store.

Dede,  the customer rep over the return counter in this store has been horrible with her customer service experience.  This is the second time I am turned down by her. Last time, she threw away my return receipt and my bill instead of giving it to me. This time , she refused to accept the chocolate box unopened because I didn't have the receipt. It was within 90 day return policy and she refused to give me a walmart gift card. The chocolate box was unopened and just around 35 days of purchase.

Very sad to see walmart hiring such unprofessional people in the stores. I give a bad rating for Dede , which she said is her name a bad rating for her overall handling of things at this store over the return counter.

Target

From getting a suitable parking which was seamless by the way to embarking on my shopping I had a beautiful time. Most shops have very difficult parking provisions but driving into the target area is alway easy as well as the shopping experience. However it looks like the self checkout tills are fast taking over counters with cashiers. Traditional people like me want to be checked out by someone after spending my money.

This locations needs a complete overhaul on customer service, open registers and overall cleanliness. The restroom is beyond disgusting, aisles are never stocked, two registers open

The phone to customer service is literally disconnected, no other departments answer. I can't get a hold of anybody to even confirm if my daughter's formula is in stock. I've tried every extension and nobody answers except the pharmacy, which is a CVS, who put out an intercom page for customer service to please reconnect their phone (they didn't). It's very inconveniently located half an hour away on a traffic jam of a road.

They won't help you set up a registry at all and got rid of their in-store kiosk. They wanted me to download their store app, make a Target account, then make a baby registry account on the Target account on the app they expected me to download on my phone for them. Even visibly pregnant they will not give you a baby box or help with a baby registry.

I've never had problems with coupons or returns at Walmart like I have here. They've argued with me about every single coupon I've ever tried to use. For gift returns the Target policy is to give you a gift card for the lowest sales price the item was ever sold at. They have never offered a gift exchange here. I had unused Up&Up diapers gifted to me, very clearly Target brand, and they didn't want to issue an exchange for another size even because apparently they had changed their packaging between the time it was gifted and when I needed to exchange it a few months later. Once it was finally approved by a manager (whom you apparently cannot contact by phone), my daughter had a horrible bleeding rash and developed staph from their diapers.

They just make me angry any time I try to go here, and everything is overpriced anyway.

I am very unhappy with the service. I called the store to inform the employees the meat on the shelf being sold was not expired however upon opening the packages they had a foul odor. Especially the pork, I bought 4 packs and was told by the manager I would have to return it to the store for a credit. I informed him that was not an option considering the meat smelled horrible. It made me want to puke, the odor is unexplainable. I refuse to put it in my car especially in this scorching hot weather. But I offered to go up there and open a package on the shelf so that he could smell it. At that point he stated he would go to the back and get someone from the department to inspect the meat. This is not the first time but it surely is the last. I never received a follow up call. Do better Target! Ensure your product is safe before putting it on the sales floor for consumers.

It is a Super Target. It seems super clean, updated, and remodeled. I did not have any issues. I even bothered a few employees with questions I already knew the answers to and received a smile and help finding what I was looking for. I wish we had a Super Target in South Mississippi.

Went here to get an oil change.  They refused to do it bc of front-end damage. Claimed another customer had front end damage, and the hood popped up and smashed the windshield. THAT'S SOMEONE ELSE CAR!  It's not my vehicle. They were just lazy because they were about to go on lunch. I definitely do not recommend this place for auto care. If their lazy enough to refuse to change my oil then they might be lazy enough to not tighten an important bolt or screw on the oil filter all the way! Ridiculous. I'm going to a different Walmart.

I give 5 ⭐ for the curbside pickup because I didn't have to get out. On the other hand I assumed that I would have gotten a receipt in the bag but I didn't. Also after glancing at my order details the numbers and total on the app are off. Will double check and if need be I'll call customer service. Oh and since it was my first time, I think it went rather well. 😁

They only had a few homeless people asking for $ . I took a $1000 to hand out for Christmas to the hungry and others whom just needed the money. Unfortunately I was only able to give out less then half. I'm going to try a different one tomorrow.

This location is bigger than expected they have everything needed. It's clean and people are good and helpful who work there.

I came here after a horrible interaction from the 67th and McDowell auto center.

When I came to this location and explained my case. They took a look at my tire and deemed it eligible.

They knew about the limited warranty and were able to immediately identify the damage was not caused due to negligence (I bought the tire 6 moths ago at the time of writing).

I really appreciate the efforts Alyssa and the crew gave me. They were very customer centric and informative.

These days I find those qualities to be rare. when it happens, I encourage you to write a review.

This store needs to be closed down! After today's experience I don't think I'll ever go back. I asked an employee at the self check out if she could remove the security device from the packaging so that I may exit the store. She proceeds to tell me I can't use the register I was standing on in a very hostile tone. I tried explaining to her I wasn't using the register I was simply bagging my items. She doesn't care, she's ignoring.me and mouthing off to other customers about me. I ask for a manager, the manager comes to the front and curses me out then ask the sherriffs there to escort me out. I was so angry and embarrassed. I wish I could do something besides write a review.

Very helpful workers.  If they can't answer your question they will find someone who can.  Many know how to use their phones to find the item on their devices.  I have always had a good experience in this store.
We went to the Speedway store at Kolb today and it was teaming with people.  Luckily there were many employees that were helpful and they had lots of good deals.

I was a little disappointed. Shelves were looking bare. Items they say are in stock online are actually out of stock. Employees say " you can't rely on what it says online" It is honestly getting harder for me to see why I should shop here anymore. Things are out of stock, prices are not such a good value as they once were, staff are unhelpful and seem cranky. Walmart used to be a reliable place to shop. Not so much anymore.

They either need to hire more cashiers or open more self checkout Lanes even after the Christmas rush this store sucks and is getting ridiculous customer service truly does not matter anymore

Rhea in customer service was very polite and quick! The ladies working in the dressing room seemed very depressed, but I worked in the dressing rooms at Mervyns years ago, so I understand!

I love the pick up service. They are fast and pretty accurate. The staff is always very polite and friendly. The app has tricked me a few times when it comes to product size:price ratios. Lol The pictures can look the same. I've been able to get free shipping without the membership, using the minimum purchase amount.

I'm 57 years old and this is by far the worst Walmart I have ever shopped at.  I ordered an item online and it's very clear the color I selected was black.  One single item.  So I order it for pickup and I go to the store and drive to the section labeled pickup.  I only see parking spots labeled nine and higher.  The Walmart app only lists check-in up to spot's number 8.  So where do I even check in?  I tell the guy and he says okay I'll get your item. The app doesn't show that I'm checked in so I have no idea if he's just too busy and blows me off or whatever. So then I call the store and they direct me to that department which never answers the phone.  So I call the store again and asked to speak to the manager and they send me to customer service then I asked to speak to manager again and finally after speaking to the manager and explaining the whole situation, she forwards me to that same department which I said didn't answer in the first place. So finally the guy does come out and gives me my item and it's the wrong darn color.  This place wasted 1 hour of my time on the day before Christmas Eve.  Again the worst place ever

HUGE store! Great selections, and you'll often find mark-downs when you go in person. They have a clearance aisle near the Lawn & Garden section. Their app and online ordering are usually good, too, but of course since we're all feeling the pinch of inflation, I think the delivery fees are a bit much. Customer service is OK, but could be better. The selection and prices in the pet section can be lifesavers compared to pet stores.

The other day I had to make a quick pit stop and came across this young man named Carlos. He was polite, welcoming and helpful. He asked about my day, also helped me pick snacks for my grandkids! OVERALL best experience I’ve had at Walmart. Praise to the employee named Carlos and hopefully management recognizes this young man.

Open up some lanes to check out!!!! Also, work on your employees' attitudes. It has become the worst customer service around. Except the service desk. They do a good job. Everyone else ignores you and tries to get away before you can ask a question. Also, not sure what's up with inventory. It's all over the place making it hard to navigate. For a disabled person, it's nearly impossible! The isles were so blocked that I had to backtrack 5 isles to go around....not good. If it gets better, I'll let you know.

My husband tried to return a bike here last night, and even though the corporate office gave us the ok, the employee Jolene flat refused. She was so rude! When we went outside we also found MY bike was stolen! Jolene refused to contact anyone for help, and she told other employees not to do anything either. Said they weren't allowed. Officer Dobbs just happened to be there and not only helped me but bought a new bike for me! He really saved my livelihood because I need a bike to get to work! Thank you again Officer Dobbs! I won't forget your kindness!

Parking lot is bad- needs to be repaved. It will eat up your tires. Also hardly can push your cart on it.

🔴12/26/23 🔴RUTH self checkout
🔴PEARL in holiday merch 📢 Superstars , So Kind Positive Cheery Eager to assist you for positive experience
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old review :
JOLENE customer service deserves TEN STARS for STELLAR Customer Service. Very patient, kind just truly a genuine cool person. I wish she was my boss. Thank You

This place is super scary.  I stopped by, against my better judgement, but because there isn't much around I took a chance.  Not only are there people swarming around in the parking lot, the drivers don't seem to care about pedestrians. This store must have a ton of theft because they have door checkers and employees lurking around every corner.  Lots of items are locked behind glass doors. Produce is mediocre, at best. The deli looked semi decent and they were friendly. I spent 10 minutes in this store and felt the need to leave because I did not feel safe!

Not a safe place to shop!

This location has not denied people entry who wear a backpack which I love.

The pharmacy staff and service the second day were great.

The store has a large selection of products in stock. Found nothing I did not like while I was there.

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