Milenium Dental Clinic Modesto Lafuente - Madrid

Second time that I had to wait more than 40minutes after my appointment time! Receptionist is very rude!!!!Definitely not a recommendable place!

Stay clear of them! I went for a regular check-up and they wrongly diagnosed me of having two cavities, which I have had for 10+ years, and my dentist in the UK has told me not to worry about them as over time it happens. My "cavities" are not causing me any pain and they have not grown at all in these 10 years, it's a way for them to get as much money out of you as possible. What was also bizarre was they they took an x-ray of my mouth before my check-up, they claimed I had wisdom teeth that were going to grow out the wrong way and told me that I should get them extracted. Not all wisdom teeth fully grow out! Since my check-up a week ago, the dentist has called me about 5 times urging me to get an appointment to get fillings, I initially booked one but then cancelled because I would be paying out of pocket. The following day, they called me again to ask me why I cancelled my appointment! Basically they're trying to force me to spend money on something I don't need. Absolutely terrible! Shame on you!!!!!! Avoid dishonest practices like these at all cost.

I am from the States and I recently moved to Madrid. It was almost a year since I had my last prophylaxis (teeth cleaning). My Spanish is at beginner level and I wanted a dental office that would attain to my needs. I was recommended by Sanitas that they are two dental offices within their network that communicated in English. I called and to my surprise the receptionist didn't speak English but her empathy was amazing. The receptionist stated that only the doctors speak in English but not the staff nor technicians. I was able to secure an appointment the same day after work. Once I arrived, they knew exactly who I was and even greeted me by my name. The office is very contemporary, clean, and has new dental equipments. My wait time in the waiting area was less than 5 minutes.

Shortly after, I was approached by a very friendly dental technician whom was also patient in communicating with me in Spanish. She provided a painless and professional cleaning. I highly recommend this dental office for locals and foreigners. I am the type of person that is very keen about hygiene, appearance, and customer service and this dental office is rated in my opinion the BEST in all my years of visiting dental practices in the States, UK, and France.

Great job Milenium Dental Centro Modesto Lafuente !!! You have earned a loyal patient :)

A great experience. I hate having my teeth worked on, they were very gentile and understanding. Very clean facility, professional staff, and friendly. I would reccomend and come back again.

Dr Lojo and assistant Kathe are very accommodating and friendly. Highly recommended.

Clínica Dental Adeslas

I Needed to have a cleaning and a revision and it was noticed that I had chipped a tooth and the Dentist Lopez Rodriguez was very professional not only in her treatment towards the patient but also with her teaching skills with the student assistants. Great experience.

Great service, both, at the reception and from the whole staff!

I hadn't had a cleaning in years, and the hygienist Juliana couldn't have been more delicate and professional. Next year I will do another one again. It is a clinic where they make you feel very comfortable. Many thanks to all the staff, from the receptionist to doctors, assistants, hygienists...

Today I had a cleaning done and Juliana took care of me.
A professional with a soft upper hand, she also left my teeth divine.
I have sensitivity and also wear braces and she made none of that a bother.
I loved. I left the clinic very happy

Cristina's attention to paperwork and procedures has been very good, very kind. The medical team, reception hygienists and assistants are great, looking after us at all times.

I recommend the clinic for the good treatment and attention and facilities they provide at all times. My partner and I are very happy.

Jerome Quintana Medical Center

Went here as a cash paying client on a Sunday.The staff were really helpful. Doctor spent time ensuring everything was understood. Advised to go back if necessary. Good documents to present to our insurance company later. We have limited Spanish but that was no problem.

Very bad experience, at reception they did not treat me with any interest, they told me how great it was to bring a printed flyer…. The doctor who took my blood stuck the needle so badly that it gave me a bruise that lasted 4 weeks, they kicked me out quickly and I almost fainted on the street. I went to this center since it is the one closest to my home, but I recommend going to another one. Data was missing in the analytics. I had to go get a puncture somewhere else and it had nothing to do with him.
First. I do not recommend this center to anyone

This site should be closed. I went to a private visit to the cardiologist who charged me 280 euros for the consultation. He gave me a hoster and the hostel returned it. It took four days to give me the results from the hoster. In fact, I had to call him because he wouldn't tell me. He called and the best thing is that he tells me the day I left the consultation, come next week I call him to ask for the results of the hostel and I tell him we have an appointment the week he tells me is that I have gone on vacation until September I won't come back to freak out, I mean, he didn't remember that he had given me an appointment, what he said, don't go there.

Friendly treatment and adequate service. I went for an analysis and there was a quick management.

Disastrous!! old center, neglected, slow and without assuming responsibilities...
They gave me an expert review for an accident and it took them 2 months to send the report to the insurance... a shame.

Mercedes Alonso Sánchez

I think that if you go for a check-up and in 5 minutes he sees you fine... but he asks you for your health insurance card to pass it over again because it says that he has performed a dental cleaning on you. 5 minutes. It seems like a total lack of professionalism to me. I don't plan to return.

Trustworthy, especially careful in her work, she cares that you don't feel any pain. The price is correct, if you add the offers of other clinics it is the same price. I always recommend it to everyone I know.

Great, excellent professional and hardworking. Always good treatment. When I have needed it, they have come out later to assist me. 100% recommended dentist. Since I discovered it I always go there.

Family treatment, professionalism and honesty. A lifelong consultation, I've been going since I was little and I've never been displeased. Highly recommended.

Clínica Dental Milenium Príncipe de Vergara - Sanitas

I am very happy with this dental clinic. It has very good professionals starting with reception. Today in particular the hygienist Ana treated me and she was phenomenal. He is very kind, patient, and very professional, especially with me, who has a lot of dental sensitivity. So much so that when I have to have my mouth cleaned I always ask her to do it for me. Thank you so much Ana

I highly recommend this clinic, excellent dentists. Special mention for those who assist us at reception as they are the bridge between them and us patients. María Ángeles always willing to solve and warmly assist the patient. Very empathetic. Also Ainhoa ​​with very friendly treatment. In administration, when presenting a budget they are very clear and offer you solutions and financing. Thanks to all the team. Emily

Terrible experience, both at the reception and with the dentists who treated me. Starting by treating me in an unpleasant way, and most importantly by not doing the job well and wanting to do more things that I later confirmed with another dentist and that were not necessary.

As if that were not enough, they swiped my Sanitas card 3 times in addition to having charged me on the spot, I was able to claim those co-payments from Sanitas and they returned it to me without a problem, but I do not understand that an institution as professional as Sanitas does not take care of that in its clinics. things work properly. You don't play with your health, and neither do you play with your pocketbook.

All very well. Since I arrived I was treated with unmatched kindness, excellent attention and Miss Mary was very careful when cleaning. I am very happy with the service. Thank you, I fully recommend them

I feel very well cared for by Dr. Rocío and her hygienist Gloria and by Dr. Álvaro and Alejandra at the reception and all the clinic staff.

Clínica Dental Rafael Peñuelas Soria

Great service, never any problem with the treatments, but even better the human treatment, all great professionals, starting from the reception.

It was not the best, they made me a repair that ended in a phlegmon, I ask for an emergency appointment and they give me 60 days ahead. If it goes away and I hold on I go to the consultation, a mockery

Little kindness on the part of the assistant who collects the appointments. long wait

We have been patients of this clinic for years and I don't give it 10 stars because it can't be done.
The treatment with children is wonderful from all the staff, my son adores Laura and for him going to the dentist is not an ordeal at all.
With adults, the same is true, everything is kindness and ease.
We usually go to 3 of their clinics and I can't say anything negative about any of them.

I will not go again. I went for a simple cleaning which was done quickly and poorly because it took about fifteen minutes and I had to spend two days swallowing blood. The next day I called and the professional who did it for me told me that it was normal. The treatment is good but if they already left me like this with a simple cleaning I am not going to trust them to do anything else for me.

Clínica Dental Milenium Soria - Sanitas

They listen to you and above all, they advise you, giving you the best solutions. I chose them for my orthodontics and other treatments, even my mother dared to wear their prostheses. He has overcome his fear of the dentist, Pablo and his team behaved wonderfully. Vanesa is super attentive and friendly, she always does everything possible to balance schedules.

I RECOMMEND 100%

I have been coming here for 5 years with my daughters and I have never seen such exceptional treatment. My daughter comes to the dentist and thinks it's a game. The humane treatment of all his staff and especially Ricardo is incredible, what can we say about him! The way he treats everyone is incredible, but he is exceptional with the little ones. All the staff a 10. In all the visits we have made. Totally satisfied!

Normally I have a dentist in another city, but I had an emergency in Soria and they made an appointment for me very quickly, I called in the afternoon and the appointment was the next day in the morning. Very good attention.

My whole family comes to Sanitas and we are very happy with all the professionals who serve us, excellent treatment, kindness, the children have peace of mind when they come.
They are very professional, they work with care and delicacy. Today they did me the favor of assisting me before their schedule, thank you very much. I recommend it

They have treated me very well here. A clean, well-kept place. Both the person at the reception, as well as the dental assistant and the dentist, have been very well behaved and very professional. I recommend this place!

Milenium Dental Clinic General Ricardos - Sanitas

Very poor attention and lack of professionalism on the part of the center director.

I went for a simple cleaning, they broke a filling and when I spoke to the director she did not take care of it and they wanted to charge me for it.

Why the exhaustive review protocol? If, according to your employees, everything was perfect, you didn't even need a dental cleaning, is it to make a high budget and increase your billing?

They made me attend 3 appointments for a simple cleaning and now I have to pay out of pocket for the repair because they will not guarantee anything.

Very unfortunate and very unprofessional, I feel scammed, I will cancel my Sanitas Milenium insurance.

The girls at the reception are super friendly, they have been very attentive at all times. The doctors and assistants who have treated me have been excellent, they have explained the procedures very well, they have answered all my questions clearly and they have given me some advice for my oral hygiene, in general they are very professional in their work 😊

A clinic with 💯 points, the treatment as soon as you cross the door is very cordial and pleasant, the girls at the reception are very attentive at all times, the pediatric dentist earned the trust of my son and then the dentist Yésica who gave me the oral cleaning a Wonderful, very professional, he explained in detail what I needed in conclusion, a very professional clinic.

Very good, friendly and close treatment, today I had my teeth cleaned by Daniela and everything went very well.

My front temporary tooth fell off and I went to the emergency care (24/7 at this clinic). Dr. Eva treated me and was extremely professional, did a great job sticking it back on in a matter of minutes.

I give 1 Star because you can't give 0. I had an appointment yesterday with them to glue a part of the retainer that had come off, they put glue on all sides except in the corresponding place (I know I just dropped the glue that I had been “fixed” while I was walking my dog, 2 hours after leaving this clinic), they filed one of my fangs excessively because they had retainer glue left on the fang and now I have pain in that tooth, now I have 3 teeth with the enamel is scratched (I don't know how they can make such a fuss about gluing a piece of retainer) and to make matters worse, when you try to tell them that you feel it's not done well, they don't pay any attention to you. Now I have to go to the emergency room to another clinic, so they can do the work that they haven't known how to do here (because I need to re-glue the retainer since the glue they put on it fell off 2 hours after leaving the clinic. )
I DO NOT THINK TO RETURN

I do not have enough characters to express the degrading treatment received in this center.
On my visit to the Adeslas Dental Clinic in Madrid on December 5, 2023, I experienced a series of problems upon arrival. Despite having an appointment scheduled for an urgent root canal, Dr. Padilla Sosa and her assistant showed an obvious lack of professionalism and empathy.

The Dr. arrived late and in no hurry to see me, which was especially frustrating after having indicated my urgency due to a previous visit to the ER. The wait was marred by the contemptuous attitude of the assistant and glances and a sigh accompanied by a "Oh my God..." while she prepared the consultation.

Once in the consultation, Dr. Padilla Sosa and the assistant continued with an unkind and contemptuous attitude. The Dr. seemed uninterested in my urgency and ultimately refused to perform the root canal at that time (as indicated, the appointment was not properly scheduled), suggesting a new appointment for later.

After a tense exchange with the Dr., I decided to cancel the visit, leave the office and speak to the receptionist, who was the only kind and empathetic person during the entire experience. After several attempts by the receptionist, the coordinator finally agreed to assist me, but the assistant continued with derogatory comments.

The endodontic treatment was performed without me being asked to sign prior consents or provide relevant information about my medical history. During the procedure, the assistant handled the suction equipment roughly, causing discomfort.

The x-rays were also problematic, with Dr. Padilla Sosa adopting a raised, unfriendly tone while indicating proper positioning. The lack of empathy and care throughout treatment contributed to a hostile and distressing environment.

Upon leaving, the receptionist was the only source of support and kindness, issuing an invoice for collection, since they overcharged me for not properly accessing my policy data, despite suggesting they generate a locator number. Despite the negative experience, the receptionist's attitude was remarkable.

I have read that I am not the only case, the clinic should take measures and improve the quality of service and the attitude of its staff.

I encourage you to make formal claims through your insurance and the dental school in this case.

If I could give them 0 stars that would be fair. At the reception they don't even greet you or look at you. I paid for 7 treatment and I have been waiting for 4 months for them to call me to start it. I have already come 4 times and always the same answer. They're going to call me when they know something. Not even the dentist has the nerve to say something that he tells other people to say. Bad choice.

My experience at the dental clinic has been excellent. The professionals are very competent. From the moment I walked through the door, I felt very welcomed and in good hands. The staff is very friendly and always ready to help. I would definitely recommend this dental clinic to anyone looking for quality service and exceptional treatment.

Clínica Dental Milenium El Corte Ingles Callao - Sanitas

I came in with an infected wisdom tooth and I said that to the doctor that was going to take my wisdom tooth out and he just loosely agreed with me and did nothing about the infection now I have my entire area where my wisdom tooth was completely infected and in serious pain and had to go to an ACTUAL doctor to help with the Infection

The ladies at the reception desk called me almost each week during two months for a treatment that is not covered by Sanitas insurance for foreign students.
Each time I asked whether this treatment is covered by my insurance or not, and they never answered this question until the moment I have to pay with my own credit card.
So please be very very very careful before receiving any treatment, to don’t be surprised at the last moment.

Great experience. Raquel communicated everything she was doing and let me know to say if anything hurt. All was clean and didn’t have to wait at all (went at 10am when they opened).

Very professional and friendly service. Every one is welcoming and puts you at ease. Would recommend!

The dental hygienist here chipped at least 3 of my teeth, and the dentist was in denial that any damage was done. I filed a claim with Sanitas, but that has resulted in nothing. Repairing the damage has proven expensive, and some of it is so complicated that it may not be repairable.

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