Shell

I think it's strange to review a gas station, but I have been here multiple times and I feel like they deserve a shout out.  The employees are always welcoming. Store is very well stocked and the RESTROOMS ARE ALWAYS CLEAN!!!!  Way cleaner than the Starbucks across the street.

This 5 stars for the employees that work here & they are super super nice. They have good conversations. The gas station itself is clean. They have a hand wash station right outside the bathroom which is nice. they always paper towels and everything is always stocked.
The prices are solid & fair
I go out of my way to shop here even when I’m barely spending anything. I recommend supporting gas stations that are ran like this place. Solid shop & solid crew
This place is solid & if there is any reviews that are bad you have to kind of question them bc I don’t think they actually shop here. Check it out. You’ll c

I love this gas station & the people that work here R amazingly nice. It’s super super clean here & prices r always solid. I go out of my way to go here even tho I don’t spend very much I still always go to where the employees are happy!!

Spent 6 dollars on the air pump thinking I was doing something wrong for the clerk to tell me it is broken, has been broken, and that nobody would fix it because the guy in charge of it was running a scam. I get that corporate is the one who says who puts what on the property, but would it kill management to put their foot down and stop some air guy from not only duping people out of petty cash, but also leaving people to drive to another gas station on a flat?

They really went down hill. I used to go here everyday on the way to work. The staff was super awesome, the pizza was 🔥, everything was relatively fresh. Now the pizza is…yikes, everything’s kinda disheveled, no baked goods and the staff isn’t as awesome.

What happened…to the original plot…of the movie!? 😒

Came here with my partner to buy him a new vape. Not sure who was working the counter, it was a man in his thirties. We came 9/14/23 @ ~6:00 and the man who was working the counter shorted my partner $10. After going back inside to get our $10 the man was already waiting with it. They take your money. Don’t go here. If we wouldn’t have counted our change before pulling out he would’ve gotten away with it. Who knows how many people he scammed before. Not how a business should be run.

My husband and I just stopped at the Shell station at 930 S. Broadway in Lexington KY, and kindly asked the direction to the restrooms, we were very rudely told that they were not working!! As we drove around the side of the building we were given full inside view of both the men's and woman's restrooms, which neither one said anything at all about being "Out of Order" we were judged, disrespected, and treated in a foul manner, you "Towel Heads" come to America, are given free tax free money to run our American Businesses, then you want to say that we are racist!! I have never been denied the use of a public restroom before, but I guarantee that we will no longer EVER be at this store again, I will call the BBB and take this as far as I can to show how rude and disgusting you people are!! Go back to where you came from please, stop taking our American jobs away from us!!

Greed plagues this place and that’s why I will never support them again. I do not want enable greedy and selfish behavior. Others may support and keep this madness going. But I stopped a while ago. Just wanted to let you all know to go elsewhere because these folks are ridiculous. God bless!

Worst gas stain ever. Filled up on pump 5 with nothing but water in my tank. Was on my way back to MD but now we are stuck in KY.  Tried calling store to get info but no answer.

Shell has always been the gas station to go to.  You know you're not going to get stale food, you know that is not going to be in the area that's crime ridden.  You know that the gas is going to be competitive or at a larger discount than other locations.  You know that that name means that you got to get quality service every single time you go.  You know that you are okay when you shop, you know that you are all the more quiet or more busy areas of the city.  I'm from The Hood and I understand why Shell is not located there.  That Revelation disturbance be because I do want the area by City to be fit for a Shell.  That place is who try to take advantage of our community.  Shell is Legit.

Stopped in as a "weary traveler" lol to get gas, and I  immediately received excellent customer service! As I walked toward the entrance, an employee waited and held the door for me and pointed me in the direction of the bathroom (she must have known from my walk). Once inside, the bathrooms were clean and smelled as such! Bathrooms are another thing I'm picky about, but bo worries here. The rest of the store was equally as clean and well stocked. They're conveniently located right off the interstate, so definitely stop in here.

Traveling west on Interstate 64 & got off to get gas at this station.  I must have had perfect timing because after I parked at the pump, three school buses parked directly in front of me.  Just my luck.  Those buses not only totally blocked me in, but all the kids on the buses jumped out & ran into the station's convenience store.  The gas station was packed & really busy.  As busy as it can get.  These kids were everywhere.  Very hazardous for drivers maneuvering to get gas & having to dodge a deluge of kids where they shouldn't be running.  It became evident to me that this was a routine for these buses & these kids.  THIS IS A DANGEROUS SITUATION FOR THESE KIDS.  Stop this practice immediately, before someone's kid gets hurt.

Awesome station they are VERY KIND and understanding. My car broke down in front of the station and I was 300 miles from home. They let my car sit there for 5 days without getting it towed in until I could get it towed home. I'm so thankful for there understanding.

Pumps won’t take your credit card sometimes.  The people that work there are extremely nice and kind but there are some basic issues.  On top of that the things that go on in that parking lot are wild.  Lots of people coming off the bus asking for money.  Happens every time.

Clean, well stocked and the employees are nice friendly and sometimes even funny. The Manger was helpful with a situation I had and I highly recommend this gas station.

Tons of snacks and drink selection and good beer selection also. They have clean bathrooms to. Sneaky Pete is inside which is convenient. they always keep the place clean and are super nice. I would highly recommend stopping here if you are going to the beach or just casually stopping to get gas.

The owner is nice and takes care of his customers. The Sneaky Petes has really good breakfast. The restrooms are pretty decent.

They think they Doing a favor given Gas, I pay my gas, this is my last time stop on this gas station, but actitud

Home of hot drinks. If you want a cold drink go somewhere else. This is all the time not just once or twice.

Gas prices were fair but main reason I stopped was to get air in my tire. They have an air compressor cost $1.50 in quarters or also has a card reader to use credit card or debit card, also has either vacuum or water cost is same just can not remember which was next to the air.

If you have been traveling across the country and happen to stop in this place, expect the most rude folks tou have ever ran into when it comes to gas stations. I am a manager for a shell station in Alabama,  and it would of been unacceptable how the assistant manager and the Christina lady I believe her name is treats people like they are garbage. Definitely pick another fuel spot than this.

Delivery driver had half of the dumps blocked. The lady behind the counter was rude and unhelpful. Wouldn't let me swipe my card cause the chip wasn't working, qhrn clearly the machine said I could. She wouldn't even type the number in!!

Save yourself the headache and stop elsewhere!

My Favorite Gas Station:
Friendly Service, I go out of my way to get my gas here;
cold soda's and snacks,
and road accessories sunglasses, hats and more.
.
service has always been great every time no matter the time of day or night

Shell Mart is always a true convenience store.

The service is always great and the people running the front and the sneaky Pete's are always nice when I go there. The sneaky Pete's food is better than you would guess also.

I love the sneaky Pete's in here. I get fountain drinks here all the time. I also get diesel for my tractor and gas up my truck here quite often. The cashiers are usually very friendly and speak when you enter the store and when you're checking out.

I used to love this gas station, however, they’ve really upset me, recently. They offer coupons for my favorite cigarettes, and I’ve been frequenting them because of this. And then one day, ONE of their employees refuses to accept my coupon, even though every single other employee took it, without a problem. She kept saying “it wasn’t possible” and acted like I was lying when I told her the other employees took it. It was VERY rude and uncalled for, not to mention I wasted the coupon and didn’t even get to use it since it disappears once you activate it. Me, my mom, my brother and my best friend ALL used this gas station for EVERYTHING. Now, we’ll be going to the Citgo across the street and spending our money there, instead.

Normally this place has good service however for the past few weeks on Sunday the girl that works will not make coffee.  Why? Last week a man complained to management and still this morning no coffee.  Some people come in here just for coffee and not gas.
Guess I'll find another place to get my coffee

very friendly and you cook very rich..😋

😡😡😡😡😡THE CASHIER WAS RUDE AND DIDN'T ALLOW ME TO PUT IN MY REWARDS NUMBER. SHE DIDNT SAY ANYTHING BUT OVER HERE! CASH PRICE LISTED FIRST AND PAID 30 CENTS MORE FOR USING MY CARD! Filthy and grungy!!!!! I wish I had NEVER stopped here, or at least ready reviews! 😡😡😡😡😡😡😡😡

Used to go here almost every single day for years. Up until the new owners took over. People running the store are rude. Everything in the store went up in price and they stopped offering many of the deals they had previously. They lure you in by showing cash prices, but when you get to the pump, it's over 20 cents higher a gallon. Go next door to Chevron and save money.

We used to fill up at this gas station every week. The way they list the cash price vs credit price on their sign should be criminal. It’s absolutely despicable. I will never use this Shell again. We will now being using the Chevron next door.

The new owners have runined this great station. I have been going there for over 21 years. Now with the new ownership they changed all the pricing to much higher. They fool you into gas prices by listing cash prices (Who pays with cash now... .not many) so their debit/credit prices are over 20 cents higher. The station next to them is cheaper.

Miss old people. They were cool plus had food stamp machine. That really helped alot

saw this station only had 1 star, wanted to leave a review because this is my spot. the manager is truly the sweetest man, and he always talks to me and my boyfriend when we come in. always a friendly and positive atmosphere when we go in.

Mold in the men's restroom ceiling tiles, bugs came out of the ice machine. This station used to be held to higher standards than this.

Cashier doesn't give correct/any change. Manager/ establishment steals from customers.

Decent gas station with many amenities including mini-mart, car wash, vacuums, and ice. Trash cans and window washing equipment are well maintained and available at the pump.

Easy to get in and out of. Paid at pump. Station does not carry diesel  fuel.

Came in for fuel today and to use the restroom and the manager was standing holding the door open and just smoking away. From a parent with a child with a terminal lung illness this really set me off. Not to mention it was in customers walking area and everything. Very upsetting. Just lost a customer!!

Actually went next door to Express Lube to get a brake tag. In and out with a 2 year tag very quickly! 4 ⭐⭐⭐⭐

They are selling muffin spire I ask to get my money buck and they said they don't do refunds she wants me to get on other muffin how I going to trust to get on other muffin if it comes from the same store the manager came with attitude saying the I disrespect the cashier went I was just asking how I going to eat something if Is not good ...Michelle is the cashier name...after I said I going to report I have money back

For 12 years, this location has been my go to gas station for lotto tickets, gas and car wash.  About 1:30pm this afternoon I filled up my tank ($40), went in to cash out $100 winning scratch off and purchase tickets and additional scratch offs, which is my weekly routine, even when I don't win.  However, an employee told me to go to a different gas station to cash out a $100 winning scratch off saying that she didn't have the cash to give me.  I explained that she would not have to give me the full $100 since I was purchasing the next set of lotto tickets plus a few scratch offs and that I would only need about $20 returned once I made the rest of my purchase. She refused, telling me again that I have to go to a different station. I explained again that I was not expecting the full amount.  She could not comprehend that all of the winnings + was going right back to the station with my gas purchase. Ms. Pat, jumped in to provide my winnings, and helped me with my purchase. Total paid to Shell was $110. I don't know what would possess someone to refuse an easy customer transaction and think that the owners/managers would be okay with it. Save yourself from being on the receiving end of a nasty attitude and go in Ms Pat's line, she has always been friendly and helpful.

Very awesome gas station! My favorite south of Interstate 80. Great staff. Friendly faces. Get a car wash. All around great place!

employees can not perform basic math and won't admit when they make a mistake.

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