Tim's Auto Body

If you have another shop to repair your car use them, this body shop is a complete joke. Went in to see if my estimate has been done it had not the lady up front which is the owners daughter was a nasty nasty women with an attitude right off hand looked at me and said no we don't have it yet he has been busy in a nasty and unfriendly way all the while he was holding up an envelope up saying we could do it in a minute she was to wrapped up in a conversation with Tim's wife which also works there. We went out to my car we discussed a few things. I questioned him about a missing edge on my bumper told him I didn't think they could repair it it needed to be replaced which another body shop said it can't be fixed. Tim told me it would have to be damaged more for the insurance to replace it as he pulled out a tool from his back pocket and broke the tabs on the bumper so it could be replaced that should have been my first clue. I logged a complaint with the insurance board for insurance fraud on that deal when I left. We got to his office where he has no sympathy or compassion about the people involved which was me and my 6 yr old. Told him I didn't think I wanted my car repaired there cause of his attitude. Then I told him I would like to pay the towing bill and have my car removed he told me the bill was 380 dollars had to be paid before I could take my car 380 dollars that's more then my car payment took my credit card for 350 had to go back and use my debit card for the other 30 single dad don't have alot of money laying around. Told her that was insane and it was highway robbery came back and the nasty attitude the daughter had said cash only now I used a few choice words to her at that time. Luckily a competitor of that body shop in the same town who does better work anyways came to my rescue and paid the tow fee and took my car to his shop. This is an awful awful place and if I could give less then one star I would. Please I beg you take your car ANYWHERE but here you will regret it. This whole family needs to learn some sympathy for their customers especially ones that have close to a 5k repair bill. I will share my experience with everyone I know.

Excellent service, not only did he take the time to take parts off to view the extensiveness of the damage, but he provided recommendations for a better fix.  He understood it was my wife’s car, and as her fist new vehicle, she wanted her baby back to perfect showroom originality.  This was a full insurance coverage and he took care of all paperwork needed to start and finish the process.  Very helpful and particularly nice person to work with.

I had a horrible experience at Tim's Auto Body. I went to Tim's, to get my bumper painted and replaced. Due to a rear-ending accident. But, they took forever, on getting my car done. Which I thought, was odd. Maybe they were just super busy though. I thought also. Giving them the benefit of the doubt.
I get my car back, 9 days later. The bumper is painted and replaced. Water is flooding through my car. Just like before. Whenever I dropped it off, I told them, what needed to be corrected. (After this occurred, I even told them, what was happening. Nothing was done. They swept the problem under the rug.  Tim's Auto Body has horrible customer service.

They are outstanding!!! They were so quick at getting my cadillac done. Such kind people!!!! Will be back for any future issues.

We have done business here before. When we went for an estimate today the office ladies were very unprofessional and beyond rude. When I called to say something,   she continued her rudeness! It was unnecessary! Also, in reading the reviews I noticed any good reviews were in the past. Nothing current

Laramie Tire & Auto Center

This place is the best! I broke down on the way to drop my son off to college. After my car was towed, they drove us around until I was able to get a rental to continue on to get him to college for move-in day.  They were so accommodating and found an issue that two other repair places had missed - and my car is still working great.  Thank you, Laramie Tire & Auto. You have my heart!

We have been taking our vehicles to Laramie Tire and Auto Center since we moved to Laramie 5+ years ago.  Troy and his team always take great care of our entire fleet of personal and business vehicles!  They are fair and honest!

I can't say enough nice things about this place! Sue was incredible and provided great customer service. I had a tire to be fixed for my work vehicle I had taken to Walmart and they couldn't see me despite having nobody in the bay at that time. Laramie Tire got me right in and fix my problem with my tire with minimal wait. I can't say enough nice things about them. I live in Laramie but I work way outside of town and I appreciate them helping me.

I went through a period of incredibly unfortunate luck with 3 flats over an 8 day period. The staff at Laramie Tire & Auto were incredibly helpful, getting me set up with new tires quickly each time. I'll return to them for any additional tire needs in Laramie in the future.

Got my front brakes done there with a 1 year warranty my brakes started grinding few months later so I took it back in with the warranty to get them checked turns out it was not the brakes that was the problem. I went to pick up my car after finding this out and they charged me over a hundred dollars for finding out it was not the brakes that was the problem even though I had a warranty and the young lady on the phone was very rude. I ended up taking my car to Les Schwab where not only did they do a fantastic job but told me they don't even charge to get your car looked at. Laramie Tire & Auto lost me as a customer and I do not recommend going there.

Waln Repair & Collision Center

I would give them a 0 if I could!  Unimpressed with every aspect of my experience with them.  I went here based on recommendations from 2 people I personally know.  Waln had my truck for 35 days to do what 2 other body shops said was 7-10 days max.  My insurance paid out 69 total hours on the claim and it took them 35 days to do that.  I asked for all OEM parts to be used as Ford will price match aftermarket parts. Waln said they would do that.  They did not!  They said there was damage to a window from the hail but when the insurance didn't agree Waln claimed they never said that.  I have a recorded phone call with their estimator saying the damage was from the hail but he denies saying that.  I went to 2 auto glass companies after Waln was done with their work and both say the damage was almost certainly from the hail.  3 trim/moulding pieces were not put back on properly.  I went to 2 other body shops after Waln was done with their work to ask about 2 spots I had concerns with and was told by both that it was dried bondo on top of the paint.  They were just sloppy!  There was a paint chip less than 4" away from a dent that would have had to have been repainted and they left it.  When I asked them about it they said that it wasn't caused by the hail and they weren't being paid to fix it.  I had another body shop replace a bumper on a car last year and when they painted the bumper they also painted some paint chips around the wheel wells that they weren't being paid for as they said it only took about 10 more minutes to do both sides since they already had everything out.  Very unimpressed with the entire experience!

Provided timely estimate and worked with insurance company seamlessly. Repairs and time required to repair were exceptional. Great job but I hope I don’t need you again!

Waln collision is top notch! I’ve used them before and every time I’m beyond pleased with their work.

One of the premier auto repair shops in Iowa and the Midwest. I can personally vouch for this place.  5 years ago I missed hitting a deer and did damage to my vehicle.  My insurance company recommended this place. They worked their magic and within a couple of weeks my vehicle looked brand new. Flash forward to MLK weekend of 2023 and a big buck came out of nowhere and ran into me. Shaved off front right wheel well and front bumper of my vehicle. County deputy said I was lucky the thing didn't crash through my windshield. I was able to drive back home but was told it would be awhile getting it repaired. Despite the hassle of life today WALN did a great job in repairing my vehicle.  Again it looks brand new.  This place is open at convenient days and hours. Their staff are professional and courteous.  They give you updates on when/how long the repair is going. Friendly people here. Can't say anything bad at all. In my opinion this place is best.

I appreciate that the crew at Waln kept me apprised of the time line of ordering parts, beginning the repairs, and then having to order more parts. My vehicle looks amazing! I’m really happy with their work and definitely recommend them!

Right Way Body Shop

I took my car to get my bumper replaced and when I tell you they went above and beyond. They cleaned my car too and it felt like I was driving a new vehicle when they got done. I originally thought I was gonna have to pay extra because I left my car there for a few extra days because I gave them the wrong phone number but they were understanding. 10/10 would recommend and to my knowledge they didn’t overprice me. Thank you guys!

Josh and his team took great care and pride on my 08 Tundra when it got smashed on one of its sides by a tree and the other side by a trailer. I wouldn’t trust just anyone with my custom paint job. I knew it was going to be tricky to match the paint not only because of the custom fade but also due to the age of my truck. Pictures says a thousand words. Check my before and after pictures out. Let them take care of your special vehicle repair, you will be pleased.

So dissatisfied that I can't even rationally display how I feel, the short not every detailed version is I have full coverage and yesterday I was in a accident.
My insurance adjuster asked if I had preference of a body shop I said no they sent to their preferred provider which was right way two weeks later I called thinking that you know minor collisions were 7 to 10 days national average return time they had not even put my vehicle on the rack to come up with a damage report what needed to be done at that time at 4 weeks they had ordered another rear end at 6 weeks they were going to order a brand new rear end and I don't have none available in the United States are three manufactured rebuild so they just as you have full coverage insurance on your vehicle gets put back together with parts less subpar than what it went in with meaning my shocks were not rusted in used they did not have a crack in the tail light lens that they've replaced as in the picture you can see from the original damage this minor damage repair here took a total of from November 8/7 great to January 4th 60 days not wants to do body shop call us in and give us a timeline at week 2 when I called they couldn't give us a defective time light at week 4 will have her next Friday at 5 next Friday 6 next Friday lack of communication from the end was unbelievable until we had to myself had to go in and address what is going on with my truck and then upon the completion of the repairs go to pick it up see all these used parts all theycan say is I'm sorry for inconvenience of putting used parts  reading some laws they did not offer me the option to pay difference for OEM parts which I would have had let alone that I know they would be putting on recycled partsI go to pick up vehicle  supposed to be completed go to go to fill up the gas gauge is not working properly drive down the road less than 30 miles the shaking and pulling to the right side of the road was enough scary enough that I had to take it back at wish time they had it for another five days to tell me that the tires were shot and that it had a solenoid that stuck with the gas tank and gas gauge is working properly now.I would highly recommend anybody that has to have auto body paint repair done that they not use right way this is the only time I really have felt the need to give a bad review to  somebody but through the process that I went through, I would hope that nobody else should have to go through this.
you pay for full coverage and when  accident happens you don't think used recycle, andsalvage parts will be put on your vehicle and painted to touch up to make it look pretty that is such shawty process and then they get premium pay out of that, that is just amazing workmanship, the vehicle still pulls his little squirrely on the road I will be putting a new set of tires on and having a balance faithfully like I have done always at Darrell's tire & service center on Midland boulevard like I have every 5000 miles.

Asked them for a relatively simple 3-4 hour job. They gave me an ETA of a couple days to look at it, and then kept pushing it back over the next week.

I finally threatened to take it elsewhere and it was done within the afternoon.

Finally, after getting my car back my fuel tank was drained. The issue being worked on was a battery box and had no bearing or proximity to the fuel tank. They also didn't mention this at all, leaving me to believe that they just stole my tank of gas.

Avoid this place.

Had some minor work to be done. The first place I called quoted $225. Stopped in Rite Way to get a quote. They charged me $152 and even fixed another issue for free. When I went to pick up my truck they had also washed it for me. Great service and great price

Body Shop

Batteries Plus

WORST CUSTOMER SERVICE EXPERIENCE EVER!!! I bought 6 of the most expensive golf cart batteries they have and was told that if anything happens they would replace it. I have had all 6 less than a year and 1 of the 6 batteries was bad. One of the Terminals melted and they try to put the blame on the customer. As you can see in the photos there is nothing that is touching any of the terminals that would make ANYTHING
“Arc”.They sold me a faulty battery and they DO NOT STAND BEHIND THEIR WARRANTIES!!! Called customer service and still getting the run around. Nick the Manager is TOTALLY UNPROFESSIONAL and NEEDS A HUGE LESSON IN CUSTOMER SATISFACTION AS WELL AS A REVIEW OF WHAT THE WARRANTY POLICY IS AND NOT TRYING TO CHANGE IT TO FIT WHAT HE WANTS. DO NOT SHOP AT THIS LOCATION!!!

I purchased a battery for my Dodge truck. The price was lower than Walmart and the Auto Parts Stores. I ordered it online, and picked it up in the store the next day.

Brittany was so helpful! She fixed my shattered screen in 30 minutes and put a new protective cover on for me.

Went to store with Samsung phone that would not charge. Just recently put in a new battery bought from Amazon..which was a dud. Nicholas was extremely helpful and gave 100% customer service with a great desire to help and inform. He replaced battery with  a real Samsung battery and phone charged fine! No charge for inspection to locate problem and testing battery!

I could not get my phone to turn on. I took it to AT&T and Best Buy. Both told me that my phone was done for. Then I took it to Batteries and Britney worked her magic and had it turned on in minutes. I was almost crying. The phone had 10 years worth of pictures that had not been backed up to anything. She got it going and I just need everyone to know that she is an angel.

RNR Tire Express

RNR in Fort Smith is awesome! Express is aptly in their name; their team works seamlessly & with a sense of urgency, which is refreshing. Their superior customer service flows throughout the store & staff. They extend themselves to accommodate my needs & the services they provide are fortified by a genuine desire to provide customer satisfaction. Going above & beyond, to ensure I get exactly what i need, working with me to keep me on the road when i was in a bind,  & the genuine understanding & consideration they exude, have made me a,n RNR fan for life, & my gratitude is boundless! Julia is my heroine! To everyone, I highly recommend RNR Tire Express in Fort Smith! Go see for yourself!

The staff was very nice and helpful. They thoroughly answered our questions and covered any concerns we had! While we waited for our vehicle one of the ladies there even entertained my kids. They loved helping her decorate the shops Christmas tree. Would definitely recommend them for any of your wheel and tire needs.

Staff is so nice and helpful.  This was my first time going to them.  I recommend them highly to anyone that needs tires.

Great and knowledgeable staff. Worked very hard to get me the best price they could. Had my truck in and out in just at one hour.

My wife's acura front ball joint broke , and they were there with a tow truck within 10 minutes from calling them. Happened right before Thanksgiving and repaired it sooner than expected. Customer service was great and honest.The cost was very low and I would strongly recommend them to anyone

Derek, Fort Smith AR

Cassill Collision Center

Everyone at Cassill motors is extremely helpful, knowledgeable, and great to work with. I won’t take my car anywhere else, they are the best in town! And Special thanks to Mitch & Adam for all your help and for getting my car done in a timely manner. It looks great!

I can't thank Cassill Collision center enough for getting me safely out of a bad situation. I was driving from South Carolina to Cedar Rapids to meet my family for an important doctor appointment. Along the way something hit my car and broke the underneath plastic carriage lose during the trip. I heard a terribly noise but was on the road before any shops opened. I made it to Cedar Rapids safely and called Cassill to find out if they could help and get me same day service as I had to go on to western Iowa later in the day.  They did an excellent job, giving me excellent customer service and managed the repair an little expense. I was traveling alone and this gave me significant peace of mind for the rest of the trip. Thank you to your team for the wonderful customer care!!  Liz Parker

This is the worst place . I took my car for repair.  He made stimation and they put back a broken part back.  When I got my vehicle I ask why he put back a broken part
,only thing he can say he didn't put that part in stimation. He didn't see it. I remember I show it to him.They ask me to pay the part and  bring the vehicle.  I ask them to order the part, it been more than a month they never call me back. They are a cheater.  Don't ever take your car to this place. 😒

These guys really do a fair, honest, wonderful job, work together with your insurance & just make an unpleasant & unfortunate situation so much easier to deal with.
My relationship with Cassill Motors dates back to the summer of '08 when I started taking my vehicle to them for oil changes and other maintenance, as well as renting huge vans for 3 straight years from them for a weekend team relay adventure.

Their prices (primarily for collision repair) rival all others in the area (& I've been hit 2x by other people, so I've definitely checked around). They won't let you drive away in something that they or their families wouldn't operate-- safety & your vehicle staying in smooth operating condition mean everything to them.

It's because they're a local, family-owned & run company. Their reputation & success rely on taking the very best care of their customers. SMART businesses "get" this.

Whether the collision was your fault or another person's or a deer's,...or the result of a 2-ton beam being dropped on your mode of transpo. (think Tim the Toolman Taylor), Cassill Collision will take the best care of you.
I realized, after a deer recently hit my vehicle, that I had not added rental coverage to my policy & could not afford to pay for a rental car for the duration of my vehicle's repair. They put me in one of their nice, loaner vehicles practically free of charge! I was completely blown away with gratitude..
(apparently so blown away & frazzled that I locked the key in the car a few days later. One of the salesmen came within minutes & had it unlocked in seconds. I'm telling you, the company as a whole, really is wonderful!)

Just call them. They'll take care of you.

Great staff still working through scheduling issues. With the local hail damages and dercho damages and part shortages, they are working through it. It took over 5 months to get my 2020 F250 repaired.

Golden Hammer Collision Center

Golden Hammer was excellent with my repair. This was my first accident, so I didn't know how it all works, but they explained their portion well. They gave me frequent updates, did an excellent job on the repair, and were very friendly. They even gave me a ride to the rental car company. I would definitely recommend their services.

We had unique Jaguar parts that had to be ordered and the process was expected to be lengthy due to this, but the project was not only finished early, our vehicle looked better than when we dropped it off. Excellent customer service and communication through the repair process. We would have no hesitation recommending Golden Hammer to our friends and family.

Golden Hammer is a great shop! They did a fantastic job on my car. They were really nice. One thing I really like is a text they send with a link showing the progress of the repair - really helpful! They do great work and care about their customers - highly recommend.

Accidently hit a deer driving on interstate i380. Golden Hammer was so professional & did an amazing job fixing my Jeep! Very happy with service and repair. 5 stars

My truck was hit by another vehicle and my insurance company recommended the shop.

I had an exceptional experience!  Great communication throughout the entire process, informative, helpful with some adversity on the rental and they didn’t have to assist at all. I would recommend this shop to all my family and friends.

4 Guys Auto Sales Service & Body Repair

I recently purchased a vehicle from them and had an amazing experience with them. If I ever want a new vehicle in the future I will definitely look into getting another vehicle from them! Scott and the staff here are very helpful, professional, and supportive with the needs of their customers. They are a pleasure to do business with! I would definitely recommend them to others.

I bought a used car from here about two months ago and I absolutely love it! The person to help me with this sale was Scott Atwood. My initial impression when first coming to the shop was that it was very professional and welcoming. The sales associates were very knowledgeable and not pushy. The process to actually purchase the car was very easy and took no time at all. Again the person to help me with this sale was Scott and he was very kind and easy to work with during this process. I would definitely recommend 4 Guys Auto Sales Service and Body Repair to anyone looking to buy a car or for auto repair. Excellent service!

They helped us by working with our vehicle warranty and was able to get a new engine put in my wife's car for a quarter of the price we were quoted by sankots garage. Thank you so much!!

The battery saga with zoned auto continues. They either resold the same defective battery or this is two for two.
4 Guys Auto is going to be my choice.
I haven't taken my car there yet but when I spoke with the customer care rep/counter person she was very helpful. Asked me a lot of questions and between the two of us we were able to narrow it down to a few possibilities. We'll see tomorrow.

This is the small town service and high level of expertise that you want in a mechanic! All of the staff is friendly and they are very efficient at fixing the problem quickly to get you back on the road. An amazing place to get our vehicle fixed in cedar rapids!!!

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