Midas

The mechanics here were very honest and up front about their services and provided explanations for everything they do. They are also very respectful of people and even (to my surprise) lgbtq+ friendly. They weren’t able to service my vehicle, but they identified the problem and did everything they could to give me options. Great people and great place! I highly recommend :)

5 stars to this place because they were able to get me in without an appointment. I like how the manager is very knowledgeable and skilled in this field. The employees were great and hardworking. I purchased my tires from elsewhere and they were able to put them on and do a wheel alignment. With the wheel alignment, I noticed my steering seemed a bit loose so being concerned I called them but no one answered. Surprisingly someone returned my call and told me I can bring it back in so they can check it out. I really like that every one seems to work hard and multi-task. I will come here for all my car needs and recommend them as well!!

Had a great experience with this branch. Came in needing a lot of work done (oil change, tire replacement, alignment). They gave me a fair price for all of the services done and their customer service was great. Thought I needed to get my headlights replaced and was ready to pay, but they were honest and let me know that none of the headlights were out. Came in with a nail in my tire and they put my spare on no charge while my new tires were being shipped. Javier, the manager, went above and beyond to make sure everything was done in a timely manner. Will be coming back to this branch for future work needed on my car.

Austin was extremely friendly, personable, and knowledgeable. We ended up getting an oil change, new tires, and full diagnostic on our vehicle on short notice. They did excellent work and kept us well updated throughout the process. Thank you guys for all that you do! 😇 Will be back again. Hopefully next time just for regular maintainence. Cheers!

Javier is the manager of this place. I can say that he went above and beyond to help with my flat tire. Doesn't sound like much but I was terribly impressed. This place is really about service and the team all seem to be really great guys. Well run establishment and good job. Javier!

Big O Tires

I called for a quote and to book an appointment for a set of new tires and an oil change. I spoke with Rodrigo, got the quote and set up the appointment. I come in and meet Rodrigo, we go over the quote and he suggested a set of tires that I was happy with that also brought my quote down significantly, he also had the techs look over a couple of things I had brought up to see the extent. I was in and out and back on the road in about an hour, and he was super friendly! This experience has made me a Big O customer for life!

Not only did they not take care of my car, they also assaulted me as I tried to leave.

After what I would have labeled a very successful 2 year business relationship, once I had issues with my warranties purchased, I was treated incredibly poorly.

They did not honor our agreements, and they followed me out into the parking lot and slammed my car door shut as I was leaving, threatening to call the police.

I would not recommend choosing this Big O. I have learned through this process of using my tire warranty that Big O is NOT a chain, but a franchise. Once you purchase warranties with a specific Big O, you cannot use other Big O’s in a 20 mile radius to service your warranties.

I will be using the Big O that seems to have time and energy to finish out my tire and alignment packages warranties purchased. They seem to have great customer service.

I had an issue with my tire for the first time since purchase (about 2 years ago now) 2 weeks ago. I have faithfully been bringing my car to this Big O for every single repair and issue I’ve had due to our ongoing business relationship.

They did not replace my tire that had gone totally flat destroying my rim. And instead rotated it somewhere different and didn’t tell me. I was out in danger out in the mountains with a faulty tire that went flat.

When I went back to the store today to let them know they hadn’t followed the warranty, including telling me the damage to my rim wasn’t bad enough to cover - who gets to decide that aside from me???
They gave me attitude and wanted to charge me $30 to put the new tire on that they should have put on 2 weeks ago when my car was in the shop the entire day.

He told me it was the same result and I said except for the additional day I’ve spent with my car in the shop. Let’s call it good and waive the $30 and keep me happy.

He said no, and I said ok, send me a bill and I’ll sleep on it. At this point he threatened to call the cops, to which point I said be my guest and walked out of the store.

He followed me, yelling and threatening to call the cops. I told him once again I would sleep on it and to send me a bill. He then slammed my car door in a way that frightened me.

Received coupon in mail for $20 oil change. I even called them in advance to make sure my 2002 car would be okay and they said it should be fine. Once I got there they said they don't have this oil and they would have to give me synthetic blend. Not sure how mechanic shop can be out of oil.

We buy our tires here and always have. The service at this location is top notch. We had a problem with one of our tires … it had a blowout . We called Big O Tires and took it in- we spoke with Rodrigo who ordered a replacement tire and called us when it came in . I took it in to have it put on … it took them less than an hour to take care of us. I would recommend this location over and over to anyone who needs a great price on a new set of tires. Thank you Rodrigo- Grady got the great customer service as usual…

These guys are great. I called the Thursday before Labor Day and was able to get an appointment the next day. Grady handled everything--such a fun guy. He graciously showed me the new tires and explained the warranties that came with the tires. The whole process of four new tires and an oil change took about an hour. Everything was in the price point I came in with. I'm so impressed I'm sending my hubby down there for his automotive needs. Great find. Will use again.

Williams Body & Paint

I'm very happy with the quality of workmanship and professionalism I experienced at Williams Body & Paint. Jerome the owner is a quy that's truly passionate about doing a quality job. After many estimates from different shops in the Springs I chose Williams Body & Paint. The main reason I chose this shop isn't because the price was any cheaper. I had other estimates that were cheaper and after looking at the others work so was it. After putting 35k plus in my vehicle I wasn't looking for necessarily the cheapest job I was looking for a quality one. People that care about quality and want the most quality for their hard earned money need not look any further. In my opinion this shop does quality work and puts the customer first. I just added the 2nd phase of photos to this post and the proof is in the paint. When the body work is top notch this is the result. Paint that looks wet when it's completely dry.

The worst body shop in the Colorado Springs area! Extremely unprofessional and unorganized. They took 2 months to fix some hail damage on my car and at the 4 week mark when I went to check on my car work hadn’t even been started on it and insurance had already cleared everything. When I finally got my car back after 2 months without a vehicle the hood was completely misaligned, the interior and exterior was covered in metal shavings and dirt (after I was promised it would be detailed and I waited longer for the detailer to clean it) and the brake lights were unplugged.(Didn’t notice this till I was driving home and my buddy called me) Everytime I called to ask what was going on with the car Jerome blew me off saying it would be ready soon and that more “unexpected” work kept popping up even tho they only fixed what was on the original estimate. Terrible shop take ur car anywhere else but here.

Worst repair shop experience of my life. False promises on timing. Did not complete repair. There was thousands of dollars MORE damage to my car upon pickup than when I dropped it off.

When I brought it up the new damages, not only did I not get an apology, Jaime denied that they were responsible for damages that occur when the car is at their shop. She was extremely rude and walked away from me mid conversation. Furthermore they did not finish repairing the damage from the accident, and instead implied that I was a liar and refused to look at or discuss the photo evidence that I had and tried to provide.

The initial expected repair time was drastically shorter than the actual repair time (though no new damages  were found). After I dropped the car off, they told me that the repair would take twice as long as they initially estimated. I requested multiple times that they call me instead of texting with updates, yet I never received a phone call once about the status of the repair.

Overall it was by far the worst car repair experience I have been though. Jaime was very rude and unprofessional. While I was waiting in the shop I heard Jaime gossiping and insulting another coworker named Jerome.

I have been and will continue to spread the word about how bad my experience at Williams was. And especially about how no efforts were made to make up for the excessive damage that was done to my car while it was in Williams care. Particularly since NO APOLOGY was given. The only good thing I have to say is that the secretary was very friendly and helpful

I should've looked at the RECENT reviews. It seems like this body shop has seriously went downhill. I scheduled an appointment three weeks prior for a hail damage appraisal and when we showed up, we had to reschedule to two months from now. Complete waste of time. I tried calling to figure out if there had been a miscommunication, but was unable to speak with any one who could tell me anything and just was brushed off. I know there's a massive demand for body shops in town, but this is a BIG red flag, especially seeing other reviews mentioning communication being non existent. That being said, I'm glad that they ruined my experience from the get go instead of making me wait for months to find out how big of a mistake that we had made!

Absolutely 10/10 service experience here. Had to bring my BMW in 2 weeks ago after it got damaged in a parking garage, and Jerome handled the whole repair spectacularly. Provided consistent updates in progress, checked in if there were any questions, and you wouldn't even know the car was damaged after the repair magic he worked. Highly recommend these guys for your body and paint repair needs.

Classic Collision

Absolutely fell in love with thos shop. They were very kind, responsive, and fast. They made sure my car got fixed and looks 100%. Erica listened to me and made me feel secure about the service about my car. This is now my go to shop for all my car fix needs.

Best body shop I’ve ever worked with. Communication was top notch, easy to reach, and my car looks fantastic. Also got the work done extremely quick under the circumstances, 2 months less than what they had originally told me - no complaints at all! Highly recommend!

I am so happy with the service I received at Colorado Auto Body today. I went in for an estimate after a hard day. Erica was so helpful! They not only were quick to get an estimate, but they made sure it was safe for me to drive home and over the weekend. I have not received this level of customer care in the car industry for a long time.

Beware. They do a shotty job and are dishonest. I had to take my car back in after they repaired body damage to front. They ripped off the trim peices then attempted to put them back on. The pieces were dangling on because they had broken them when they ripped it off. Then attempted to tell me that the grill was damaged prior to my accident so they didn't fix it... it's crooked now.

They charged me full price for an additional part and upon inspection it was broken in half and then put back together with glue that didn't stick. Now I'm stuck with a broken part that I paid for full price for as "brand new".

Wow. 10/10. My truck has never looked so good. I will never go to another body shop if I have the choice. They got the work done a week early and you can tell they have too notch mechanics/painters. I want to give Erica a shout out for being helpful the entire process. Highly recommend.

AAA Glass Repair

Diversified Body & Paint Shop

I worked with Paul Dico at Diversified Body & Paint Shop. My biggest concern was that the insurance company wouldn't approve repairs and I'd get stuck paying out of pocket. Paul worked hard to make sure that wouldn't happen. He kept me in the loop and he get my van back to me quickly.

My van looks great now. Big thanks to Paul and his team.

The best commercial paint and body shop in the West.  Danny, Brandon and their team of skilled craftsmen have handled a number of projects for Shomotion, LLC with amazing results every time.  They are fastidious about their work and never let a vehicle leave until it meets or exceeds their high standards.  High recommend!

Came in for a free estimate, Paul Dico wrote up the estimate and we sent it off to insurance. Insurance agreed to pay for it, reached out to Paul to schedule repairs and he all the sudden mentioned the vehicle not being repairable/total loss which was not initially stated in estimate. Insurance then asked for a supplemental estimate to get the ball rolling, I reached out to Paul and insurance reached out to Paul NUMEROUS times in which he agreed to send a supplemental estimate and never did. Im not sure if I have to pay for a supplemental estimate, which I wouldn’t mind at all but if it was something he didn’t want to do he could’ve just let me know that instead of having me wait months for it to not be sent in. I was referred to diversified by another company and had high hopes I wouldn’t be let down like every other auto body shop I’ve been to, unfortunately that’s not the case.

Cristine answered the phone and was extremely rude felt as if i was bothering her by trying to source the correct person to talk to, transferred me without saying she was going to transfer me. And questioned me sarcastically that I didn't know who i talked to prior. After being transferred Angie was helpful and kind she is a great example of good customer service.

Gave 5 stars because 6 wasn’t an option. Excellent first experience with this company! Very professional and what an amazing shop. They fixed a damaged crossmember on my frame and it looks brand new. They even painted it for me 👍👍

The Shop Paint and Body

JR and Lori are awesome. They painted my husband's custom Baja, inside and out. Excellent quality, lot's of compliments. We are mow taking our work truck to them to replace some parts and paint after suffering some hail damage.

I went searching around town for a great auto paint shop and they did not disappoint. I dropped off the new grill to my wrangler (completely matte black by the way) looking to get it color matched and clear coated. Less than 24 hours later they gave me a call and it looked like it came right from the factory. Very clean lines and extremely affordable. Some places in town wanted $250 - $400 for the same job. I got mine done for a fraction of what the other shops were charging and I couldn't be happier with the results. High quality work from extremely friendly and knowledgeable people. If I ever need another paint job done The Shop will be my first and only destination.

Absolutely outstanding experience!  JR and Lori were awesome to work with and did a superb job on our vehicle.  Had to make a return trip because the tail light didn't work quite right and they jumped right on it.  Overall, couldn't be happier.

Thank you for taking such good care of our customers when accidents happen. JR does an awesome job for our team, as well as our customers. Everyday is getting harder and harder to find companies who just SHOW UP, and get things done in a timely and professional manner. Thanks so much, the "Truck Guys"!!

JR and Lori at "The Shop" are awesome!  They have always taken very good care of me and my cars.  I only wish I had more money to spend with them.

07/15/2022 - Four years later and another awesome product. My 25 year old truck looks so great. Thank you so much guys!

Crash Champions Collision Repair

Avoid this place at all costs!!!!!!!!! My vehicle was with them for nearly 2 months and no one called me to update me throughout the process. All I got were these text messages here and there, continuing to tell me the date that my vehicle was to be ready and that everything was on track, when in reality, it was the complete opposite. My vehicle was not done anywhere close to the initial timeline. On top of that my vehicle was left outside with the windows down parked on the side of their building, and to me that’s not very safe or wise, what’s to stop somebody from rummaging through my vehicle when there’s a car parked on the side street with the windows down???? The interior of my car was disgusting on pickup, it was filled with dust from my vehicle being left with the windows down and it was dirty. My personal items were thrown about and some things were broken. The repairs were not even done correctly in some areas. My weather stripping on both my doors were removed and not replaced so now if my vehicle gets wet my door jam floods.  My ground effects kit was taken off of my car and not put back on so I’m not wondering if they just didn’t sell my parts?? On top of that, they made a decision to mismatch finishes on my car without even asking me how I felt about that there was no inspection when they gave me my keys they just simply took my money handed me my keys and I went on my way. Additionally these people had driven my car for 80 miles. Why was my car being driven???? I know what the mileage was when I dropped it off and I know what the mileage was when I picked it up and it is completely unacceptable to know that somebody was using my vehicle and my gas for their personal transportation. Stay away from this place they are shady.

Carolyn and Kat are the best of the best! My vehicle had been in the shop for almost two months with constant delays, but they were on top of communicating with me and didn’t mind giving me updates whenever I called. My car looks absolutely amazing compared to how it looked when it came in, and I was walked through all of the paperwork to make sure I understood everything that was done. 10/10, highly recommend this shop.

I was told my repair would take approximately 8 days, the repair took over 1 month.
Some of this was due to the fact that my car sat at the shop for 2 weeks without being touched. (my car was drivable. It was a dent in the roof that they were fixing. - no parts were needed, and they knew I only had a rental car for three weeks. Why would they ask for the car 2 weeks early?)

Crash Champions has a text service that told me If I didn't Receive a phone call from them my car would be ready on Friday 2/3 - i showed up at the location at 4:45. My car was not ready. I showed them the text. They stated that they never sent it.

They also dinged the top of my car when they fixed the dent. The office manager stated that they would have a dent-less repair shop contact me to get it taken care of - But it has been 3 months and no one has called.

And then today I noticed that when they reattached the Sun-visors in my car they reattached them backwards. ( notice that you cannot use the mirrors)

From the poor quality of work to the customer service I have received I will NEVER use this company again.

Update on May 10, 23 -

Wow! The owner replied that they would share this feedback with the team! And nothing else?
Crash Champions is not gonna take responsibility for the things that your company stated they would complete and your employees screwed up?
They still have not addressed the fact that my sun visors are on backwards, and the fact that nobody has called me to fix the ding in the top of my car that was near the dent they fixed.(as stated above. The office manager was going to have this taken care of.)
Evidently, this company really has no follow through and they do not stand behind their work. Do not go there. You will regret it.!

I have to give this place a 1 as of right now till my situation is rectified. I had an accident almost a year ago and had issues with the bearing, alignment, and steering wheel being off center. I went back to get those things corrected but then ended up being an issue again. I called almost a month ago for the warranty and was told since I live in a different state to call one closest to me. I did and sent all the required documents. No one has gotten back to me since the last time I inquired about it. We’re heading into the month of December and are still facing a communication issue because they don’t know how to communicate. The young lady over the phone isn’t as helpful and called me passive aggressive because I asked to be CCd on an email she was sending to her manager which is laughable. Till my issue is resolved this review will remain.

Excellent customer service.  Their team is very professional.  As an active duty military servicemember, it is always a gamble when you move to a new location and have to find a reliable repair shop.  This team is excellent.  For example, our 2008 VW Rabbit had the front left fender damaged by a drunk driver.  Initially, it was estimated that the drivers door would need to be replaced as well due to structural integrity concerns.  During the actual work, it was discovered that just the door skin could be replaced and that the structural integrity of the door was fine.  This reduced the overall repair cost and sped up the repair timeline.  That tells me that these technicians are constantly evaluating what needs to be done and not just making blanket repairs that don't really need to be done. Excellent work.  Hopefully we don't have any more accidents, but if future damage is done - this is definitely where I will take my vehicles for repair.

Glass America

Rick was my technician install new windshields on both of my vehicles. He is very professional and very detailed on his work. This guy was quick about getting to work, and getting the job finished in a good time frame. I would definitely ask for this guy for if you need a window replacement.

Absolutely superb job done by Sherry and Josh the technician. Above and beyond service the finest that I've ever seen and the most time efficient and cost-effective Thank you

Rick C replaced my windshield and fixed my wiper sprayer! What a gem. If you need your window replaced ask for him. Extremely professional and a genuine nice dude! I'll ask for him if I need another window fixed. Thanks Rick!!!

Had a great experience from the moment we called to schedule service all the way through installation. Service was scheduled quickly and the job was done well. We are extremely happy with our experience and we will schedule all future repairs with Glass America.

Glass America had great prices but were scheduled out several days. It took all day to replace the passenger window because they ran into complications on someone else's vehicle. There was still glass all over the car interior despite them making a big deal about how well they would clean up the broken glass since I have small children who ride in the vehicle. I have recommended them to others already due to price and location.

These guys saved my life and my families lives!!! Had a mechanic do some work and they pointed out all the bolts loose and other parts that weren't done correctly!! We could have died! Kyle was super helpful and honest and caring! Branden was super professional and did a complete and thorough inspection!! He made sure my truck was 100% safe!! I highly recommend this crew!!!! Hands down top notch!!! They cared for our safety!!! Don't think twice....go here!!!!

I came in to get a huge nail removed from my tire. It was finished fast and I was treated fantastic by everyone... especially Michael and Dustin. I am a previous customer and will definitely remain a customer in the future. Thanks Big O.

A note to recognize the outstanding customer service provided today at the Powers/Omaha Location today. Manager Tammy and front office manager Ryan were extremely responsive during inclement weather and were able to get me back on the road in under an hour. I am extremely satisfied with the outstanding service and I will return for my next set of tires based on their professionalism and outstanding customer service. I highly recommend the Powers Rd Big O location!

Outstanding service!! I definitely recommend, visiting for all your tire needs. I was helped specifically by Drew, and I must say he was super helpful and friendly. He made sure my car was in good order before I left. Thanks so much Drew!!

Ralph was awesome! He got me a whole new set of tires for cheap and he was honest which is hard to come by nowadays! Ok I came back to edit this review because Ralph really went above and beyond. He gave me an awesome discount and on top of all of his help(despite me coming in last minute) and I’ll definitely be coming back if for nothing else, to get his awesome service again!

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