SEMINUEVOS VOLKSWAGEN POR ESTEFANIA MARTÍNEZ

Excellent service. I recommend it 100% since its processes and attention were great. Thank you for fulfilling our dream of brand new a Volkswagen.

A pleasant experience, thank you for your attention.

Volkswagen Nuevos y Seminuevos Certificados Ejecuticivo Veronica Ramírez

Excellent service and attention from Miss Veronica Ramírez. Always very attentive and attentive to all procedures. He gave me a detailed explanation about the characteristics of the vehicle I purchased. Highly recommended!

Excellent service from Miss Veronica, very attentive, patient and resolves all your doubts.
100% recommended

Excellent attention from all the staff, especially Executive Verónica Ramírez, provides great service, super attentive, kind and patient.

The attention received from Miss Verónica is very good, she is always aware of the status of the purchase before and after the unit is delivered.

I bought a van and the service was excellent, 100% recommended, they offered me a test drive at my home and always very good service and attention.

Ventas Profesionales Volkswagen & Seat

They leave you waiting for hours without assisting you, I asked for my car through Afasa credit and it is very bad. I ordered the car since September 2022, they made them advance months (more than 50 thousand pesos) and to date (March 2023) there is nothing and yes If you want to cancel, you will be penalized with 2 months of more than $11,000. The truth is, a very bad experience with them 😡😡😡😡👎👎👎👎

VW Flotillas por Norberto Pérez

Kia Aeropuerto

I have worked at Kia Aeropuerto for approximately 3 years, in general the environment is very calm and the facilities in general receive frequent maintenance.
The service manager Daniel Peña, at all times sought to obtain better results and customer satisfaction, and also sought that the entire team received fair payment according to each one's performance.

I totally recommend this dealership.

Very good agency, the analysis and sales people are very attentive and friendly, they explain everything to you in detail, the anger is that the receptionists are very rude and treat you badly, they answer you badly, it seems that they are doing you a favor instead of giving you adequate attention since you are a customer and you are not going to buy chocolates.

Automóviles De Tlaxcala, S.A. De C.V.

1st service, they didn't change anything, they just washed it and even used it, it had more kilometers than I left it with

Bad service
In the services they charge pieces that do not change. I spend with an air filter in a maintenance service.
In another car, in its first service, they changed the rear pads for used ones... Where the rear ones only have 10% life and the front ones have 80%... I went to another dealership to change them and they confirmed that the that I had when leaving the service were not the ones that the car originally had... Terrible service 👎👎👎

...
Ideal for buying a car or taking it for repair 😉

Kia Malinche

Excellent service, kindness and good treatment, from all the staff, the service technicians very punctual in the delivery of the units,

I have had a very bad experience with the service area, they painted my chest and it looked bad, they ignored some requests I made and today I made an appointment for service and within an hour they told me that it was not scheduled.

Excellent service from the advisor, they explain in detail and you take your test drive, prices and promotion better than the competition

I will speak for customer service.
Car service appointments are perfect. They respect and comply with them. At 8:30 am when the service begins, they are already serving the customer.
The people in charge are friendly. And its waiting area, for guests or clients, is comfortable. Comfortable armchairs, good speed free Internet and even their free cafeteria service is good.

Toyota Apizaco

The experience was unpleasant. They treat you as if you were at home. They will offer you a free drink while you make your quote. The treatment of some advisors is good since at first I was discouraged because everyone is busy. All their cars are very nice, especially the new Priuus.

Sales agents very attentive
Especially the one who treated me, very kind and attentive.
His name Leonel

They stole a fog light from me, when I took my truck for service, they put in a headlight that was not the right voltage, it burned out after a month and then they held me responsible, why did they argue that I had changed the fog light, when I never had it I got involved and always took the truck to the agency, in fact my truck had no signs that any external mechanic had fixed it, they never gave me a solution, they didn't even want to apply the profit, my truck is 2023, their only solution was to tell me that I pay, they never helped me, it makes me unfair to pay for something that was changed and stolen at the same agency

Unfortunately one comes to this place out of necessity, but the service is terrible and there is no prompt response, one calls them and they just leave us on hold, it should be less than one ⭐

The cars are very good, but the service of the advisor, or at least the one who assisted me, leaves a lot to be desired.

Nissan Apizaco

Super recommended service! ✅✅✅
The advisor is very professional and friendly in his work 10/10, without a doubt one of the best follow-ups in terms of my experiences.👌🏻

Excellent service from all their staff, the truth is their way of serving a pleasure.

Excellent customer service in Service, great kindness on the part of the staff and good work.

Rivera Apizaco

I paid the deposit for a car, in 2 weeks or less they sold it without contacting me or notifying me. It shows a lack of seriousness in their work, there is no respect for the client. That necessary measures be taken to improve.

Excellent treatment and attention and a great option to buy cars, with a wide variety of options, their most economical sedan for approximately 289,000.

Excellent attention, they have improved the service a lot 👏

Thank you

Terrible service for requesting reports compared to the neighboring agencies where they see you standing and some advisor comes to ask and clarify your doubts.
It took me 20 minutes standing in the pre-owned area and no one helped me, so I had to go in to see if someone was willing to help, taking into account that from inside the facilities they saw me standing outside.

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