MobilityWorks

They are so passionate about thier work and are truly concerned with helping you. Definitely recommend meeting them.

Bruno Elan Stair Lift: We bought this Stair Lift from MobilityWorks  and their technicians installed this Stairlift at our home on August 3,2022.  Kyle Versuk of MobilityWorks Bethlehem-Allentown has been our contact person. He is very friendly and courteous gentleman. Before talking to Kyle, we had spoken with  four  different  representatives from other competitors, and none was so helpful as Kyle.
During the installation process,  Kyle and the installers ( Zack and Anthony)  noticed the weird noise the stairlift was making while going up and down. They advised us to use the stairlift for couple of days and  promised that, if the noise continues to persist, they will come back and correct the noise problem. The noise did not go away; and became worst.  On August 5, Kyle did come back to assess the situation.  The track has two sections.  The stairlift does not make any abnormal noise, when going  up on the lower section of the track, but suddenly starts making   irritating   clicking and cracking noise, when it goes from the lower half to the upper half of the track.  The same kind of irritating noise continues to persist on both the sections of the track  when the Stairlift is  coming down. Kyle promised that he will resolve this issue.
We are extremely happy with Kyle and would certainly continue to deal with him  for all future needs, like Lift Chairs and other mobility related products. He deserves all the praise  for his service and helping attitude towards  his customers. It has been great pressure to work with MobilityWorks. We would certainly recommend them to any body who needs their services for any purpose. They promise to stand behind what they sell.
On 8/8/2022, We bought a power lift recliner from MobilityWorks. Bianca  ordered the recliner and it was delivered very promptly on 8/11/2022. Excellent Service. Very pleased with the helping attitude of Bianca.

Regarding Stair Lift, Michael did come back on 11/18/20222, and he installed new Rails/Tracks provided by Bruno. Now it does not make same kind of clicking and cracking noise, as it did before.
Michael is new Stair Lift installer, and he is very competent man. Very happy with Mobility Works Allentown office, Ryan and Michael for resolving this issue.

Drove 2 hours to get there, service and experience was excellent! Diagnostic my wheelchair lift , Estimate was reasonable.  Once parts are in I very much look forward to working with these Professionals!

Thank you for your excellent service! We are back on the road and without you that would not be possible. The quick service to our van  is so appreciated. You are the BEST people for answering our call. Then the exceptional repair staff went to work. We are enjoying living in the world with your help. You are special!

Rented a mobility van (from Norristown/Trooper location) recently to transport my mother who requires a wheelchair accessible vehicle, so that she would be able to attend a family function in New Jersey. The vehicle, a Dodge Caravan, was rather new and clean, and the rental coordinator (Nancy) explained all the features upon pickup. Unfortunately, we did experience some mechanical issues (nothing that could have been foreseen) during the rental period, however, Nancy was quick to handle the situation and we were satisfied with how it was addressed upon the vehicle's return. A short time later, I even received a call from one of the area/regional managers (Tim), who expressed interest/concern from our experience - and went above and beyond in his efforts to ensure that all things considered, we were happy and satisfied. I look forward to using MobilityWorks in the future to transport my mother, as safe and reliable wheelchair accessible transportation, and would recommend them to everyone! Thank you!

Very polite phone service and directed to the proper staff member for assistance. Hugh was professional , concerned and very willing to help.
I had a previous experience at a shop to install my EZ Lock , that left me in a bad spot, literally hanging half way complete. Hugh accepted my job , documented my needs and set me up with an appointment. I showed up for my appointment- was checked in by a very kind receptionist - Greg my technician greeted me with a smile - had me describe to him just what I needed to be done - he assured me he could fix the problem and re-install my ez lock in proper spot , add seat belt discs and stabilizer bar so that my son could be safely secured and transported!  Greg did a professional
complete job and was excellent at what he does ! I highly recommend this facility !

Ryan was a pleasure to work with. He helped me find the right vehicle for my son and even brought it to the house for me to load and test drive it with him before purchasing. The entire process was done with ease. Thank you Ryan we are enjoying our new wheelchair accessible van.

Nancy was incredibly helpful in the process of renting a WC-Accesible van! Very patient and knowledgeable. Will utilize this company in the near future!

This is a follow up to my previous review.  Yes, my husband and I did have several issues.  However, Tim Liebig (Sales Manager) has been working very closely with me to resolve issues to our satisfaction.   He truly wants his customers to be happy.  To make a long story short, the chair has been replaced with a new one and my husband is now very happy.  When he is happy, so am I.  I have to say that Tim has gone out of his way to ensure our satisfaction.  Thank you Tim for all you did for us.

Kia Dorado

Chevrolet Agencia

The head of customer service was super attentive. Very kind. Excellent service.
The office is very small but good treatment.
Easy access for the disabled.
The cleaning staff was very attentive and helpful.

Excellent attention, very good service from the staff

They gave me attention at the time, the bad thing... I don't have a car 😓

Terrible service and very bad attention, they stole my personal information to process a credit that I never authorized, I hope they can hire more reliable personnel

It's good that they treated me as if I were going to beg for alms, so I had the opportunity to see more options and instead of choosing the Chevrolet Equinox, I decided on something much better and of higher quality, HONDA CR-V

Servicio Central Potosino

I left my car and they didn't have the tool to change a part and they took me a long time, they were rude and inattentive. In the end I had to take my car without them doing anything to it and a huge waste of time.

Chevrolet Herrera Motors

There is still a lack of stock. Great service, as always, though.

Very nice place and perfect service. Secure. I recommand ! I bought my car. No issue. Very professionel

Excellent attention and service from all the employees who work here, they strive to serve the customer so that they are satisfied, they have a wide range of vehicles and the prices are at market prices, without a doubt an excellent place to come and buy a vehicle new, the facilities are very clean as well as the units are in perfect condition

Gm Motriz

Fast service went in for a tune up and was done quick with gm parts

NISSAN SLP TORRES CORZO

Nissan Torres Corzo Carranza

I do NOT want prizes, I want my pieces that I bought from June 22 and 2 months later they have NOT delivered to me.
TERRIBLE Service, TERRIFIC Attention, liars and worth madristas.
I asked to speak with a manager and it was also worth it and he does NOT attend me.
My truck was bought at that agency, the services are done right there, so I can't understand the bad attention.
I was told that the parts would be delivered and installed in 3 to 4 business days, but that is not true.
After insisting until August 10, they installed some part, but when I received my unit, I observed that they installed what they said they DID NOT have and what they supposedly had they did NOT install.
I insisted and they told me that on Saturday August 19 they would deliver me and obviously, they did not.
I dialed again on Monday the 21st because they don't do it and they told me that today Tuesday the 22nd at 5:30 pm they would deliver and place the missing casing.
But once again they make me turn around and inform me that the piece is drying paint...!!
Their lack of professionalism and attention is unbelievable.

I insist, I do NOT want your "awards", I want my spare parts delivered and installed.

I put 1 ⭐️ x that I have to put, but they don't deserve anything.

The attention from the service area was excellent, they didn't even make me wait and when the unit arrived it was ready, that is much appreciated.

The attention of service advisors, sales and commercial director Mr. Alejandro is an excellent person, attentive and polite, he clarifies doubts, resolves any doubt and complication in any area of ​​his field at the moment.

Dalton Honda Carranza

Very good cars, sadly they ruined the customer service several years ago (now it is even worse). It's really sad because they have very good cars.

The staff is very friendly, when the maintenance service is carried out on the car they check it and deliver it well.
I always bring my car and I always have a good experience with both the staff and the services performed on my car.

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