Ace on The Fax

Good store, somewhat limited supply.    The cashier are always friendly and helpful.  But its hard to get anyone to help find what I'm looking for.    More than once I've walked toward personnel looking for something and they turn and walk away.

Stacey was a HUGE help in helping me locate the right parts for me to fix my luggage rack on my bike. It saved me loads of time, and she was super friendly too. Ace really lives up to its promise as the helpful place every time I go, but this was even better than usual!! Thanks again, Stacey!!!

I love this store a little too much. Since beginning my woodworking hobby a few years ago, I've spent a lot of time here. Without exception, I've found the staff members very helpful.

Clean,well stocked customer service impeccable!!!!!  found exactly what I needed and the young adults they employ are very helpful and well mannered.Highly recommend this business especially if you live in area!!!! Will not be disappointed they deserve 10 stars

Ordered a new Weber natural gas  grill and was able to get free assembly and delivery, try getting that service from the big box stores.
Also, the delivery person looked at my new natural gas connection and told me what fitting i will need to connect my grill which saved me from calling a plumber and $$$.

Great customer service!!

Sun Enterprises, Inc. - Powersports Dealer in Denver

Myself and 2 other guys just bought (3) brand new KTM’s from another dealer because Sun wouldn’t price match. Sun’s loss was my gain. Perhaps you fools (Sun owner and sales manager) should try a littler harder to negotiate with a long time customer.

Had breakin service done on my PCX, and unfortunately the dealer did a much higher mileage service than Honda recommended, which cost significantly more.

We worked it out with the service manager Jake who was very accommodating, got their system corrected, and refunded me the difference for the unnecessary work.

A hassle, but I'm pretty pleased with this fair resolution.

Jason and the crew at Sun were fantastic to work with on our purchase of  Polaris 570 EPS! Not only did they beat the price of the competition (by a bunch) but the service was 2nd to none. The crew in the accessories, finance and parts departments were equally nice and knowledgeable. Our purchase experience was quick and enjoyable. I would not hesitate to shop here again and I look forward to our future relationship with Sun.

I brought my daughter up to buy a Honda XR150L. They didn't have any available as they were sold. They did take a deposit and all of her information to call her when they get 1 in.

Jason Colley was very helpful and gave us a lot of confidence as first time boat owners. We bought a Sea doo Switch sport and I appreciate that he has boating experience and helped us with a ton of knowledge. He knows this boat inside and out has has been super responsive. Will come back for sure!

4 Guys Auto Sales Service & Body Repair

I recently purchased a vehicle from them and had an amazing experience with them. If I ever want a new vehicle in the future I will definitely look into getting another vehicle from them! Scott and the staff here are very helpful, professional, and supportive with the needs of their customers. They are a pleasure to do business with! I would definitely recommend them to others.

I bought a used car from here about two months ago and I absolutely love it! The person to help me with this sale was Scott Atwood. My initial impression when first coming to the shop was that it was very professional and welcoming. The sales associates were very knowledgeable and not pushy. The process to actually purchase the car was very easy and took no time at all. Again the person to help me with this sale was Scott and he was very kind and easy to work with during this process. I would definitely recommend 4 Guys Auto Sales Service and Body Repair to anyone looking to buy a car or for auto repair. Excellent service!

They helped us by working with our vehicle warranty and was able to get a new engine put in my wife's car for a quarter of the price we were quoted by sankots garage. Thank you so much!!

The battery saga with zoned auto continues. They either resold the same defective battery or this is two for two.
4 Guys Auto is going to be my choice.
I haven't taken my car there yet but when I spoke with the customer care rep/counter person she was very helpful. Asked me a lot of questions and between the two of us we were able to narrow it down to a few possibilities. We'll see tomorrow.

This is the small town service and high level of expertise that you want in a mechanic! All of the staff is friendly and they are very efficient at fixing the problem quickly to get you back on the road. An amazing place to get our vehicle fixed in cedar rapids!!!

MobilityWorks

Thanks for the rental wheelchair accessible van to travel to Montana. Very nice van

They said they would take care of the issue they did the paperwork once you gave them the correct information. And finish the job ahead of time. Thank you so much.

They went way out of the way to help me get a new van very fast on same day.  As medical vans have double the paperwork do to the medical part and van has been modified.  Knowing my mom had stroke and I was taking care of her and was trying to get out of state to see my daughters navy ship return from long deployment.  They got everything done and was able to be there for her and grandma got to see her return.

These guys are the best in the business Ron and JEFF and there crew go way above the norm. I won’t take my vehicle anywhere, but here👍Rusty.

Nick was kind and very helpful. I really appreciate all the work that was put into my vehicle so I could safely transport my loved one in it again

Mid-State Mobility

I just bought a 2015 Honda Odyssey from Midstate Mobility and am very pleased.  This is my first van and first vehicle purchase on Ebay.  Ryan was very patient, answered all of my many questions and went out of his way to be helpful!  He truly deserves 5 stars!

We spotted a car on their website. Inquired concerning a vehicle, received an immediate response. Made an appt to see the vehicle and drove to see it. The website accurately gave accurate and complete information. We loved the vehicle, purchased it immediately. Ryan transferred our plates. We drove home in style with just what we needed and wanted. Honest, personable, delivered as advertised.

I have bought two vans from Ryan. A 2008 Town n Country Entervan and a 2014 Dodge Caravan Entervan. I am a 27yr post injury SCI guy. Mid-State offers vans that they buy right and then price right for us. And are super responsive by phone. We are lucky to have them.

Personal Mobility

This place is horrible and the state should shut them down.   We have a loved one that is quadriplegic and been waiting 6 months for a chair . Tech dropped the chair off  6 months ago knowing it did not work, parts missing and has yet to come back.  They will not answer calls.  Unbelievable a company would do this to people with special needs.

We. will be reporting to Better Business Bureau and filing a court claim. We may even get a local news station involved at this point.

My wife needed a stairlift as soon as possible, and Clint Davis arranged it very quickly for us. We got the quote from Clint on 5/20, Patricia Rilely came for the measurement on 5/23, and the stairlifts were installed on 5/26 by Mark Rentschler who did an amazing job. Now they are working flawlessly. Very reliable!

Been working with Personal Mobility for 7 years and I’ve always been pleased with their work. I would highly recommend this Company if you are in a wheelchair or unfortunate enough to be put in one. It may take them time to get the job done, but they get the job done right the first time. Robert their sale rep and mechanic is always a pleasure to work with. They will not put you in a piece of junk either. They only deal with top quality wheelchairs and manufacturers parts. Bring your prescription in and they will be with you every step of the way. They do also work with state Medicaid and Medicare. They will get the job done right the first time every time. Way to go Personal Mobility! Keep up the great work!!

The Laws in place for certain add-on’s onto wheelchairs isn’t Personal Mobility’s fault. Not to mention the loss of replacement every 5 years also not their fault. Please help them and everyone in need fight this huge problem and contact your state Senator and tell them to over turn these laws so the people that need wheelchair’s (need not want) can get them in a timely fashion. This law has caused problems for people like myself in so many ways and lengthened our wait from 3 to 4 months to 4 to 9 months. This is outrageous and should be over turned. Thank you

Arnold came out today and fixed my power chair. I was very worried because my chair wouldn't hold power and Arnold came out and took a lot of time to diagnose the problem. He explained everything he was doing and what he was looking for. He is excellent at his job and very personable.

I’d give zero stars if I could. Extremely unorganized, unfriendly staff, OVERPRICED! STAY AWAY from Robert and the other old gentlemen working on the scooters. They are both extremely impatient and just want to get you out the door.

I can not praise high enough for the two people at Personal mobility Casey and Chad in Peoria.   I use to go to a place in Iowa but they were no help.  I have my truck and now my camper UVL workin great   When i had a problem Casey got me a company in Tampa to repair    I hope you choose Personal Mobility for your Handicap needs

I went there to have controls installed on my car. They were not well-organized or efficient. I hope I never have to do business with them again.

Really great company. The staff was very friendly and helpful. Fixed our bus the same day and gave me a great tutorial on how to work the lift. I would recommend this company to everyone I know. Their customer service is 10/10.

First of All,  until this issue, I was mostly happy with your business.   My truck was ordered brand new, modified by ATC,  and next delivered to Personal Mobility in Peoria.  This past winter I had a heck of a time keeping my truck on the road with any ice or snow on the road at all.  At the time, I attributed it to the tires, but I wasn't sure.  On Easter Sunday,  I noticed along with some of my family that were visiting that my two front tires were worn very badly.   I had less than 2400 miles on the truck.  Gerry: my wife and I called and tried to get this resolved several times.  You were paid for a job.  Your company took my truck to another company to  be aligned after your employee reinstalled the modified rack and pinion.  Instead of picking up my truck and having it repaired, you told me to contact the company that did the alignment for you.  My response was that you took my truck to the alignment shop, not me.  Your response was, well it's your truck.   After contacting the alignment shop and speaking with a rude employee who didn't sound  helpful at all, I took my truck to the closet alignment shop that had a good reputation.  Now, several months later,  I've finally been reimbursed part of the repair bill.  The alignment shop doesn't agree with the labor charges from the other repair shop.  Regardless,  your company should stand behind the work you were paid to do.  I'm now out several hundred dollars.  I told you this is not right and my only remedy is to go to court.  Your response is well I can't make the alignment shop pay you, and that you've done everything as a business owner you could do.  I don't believe you have.  What you've done is wash your hands of the issue.  Issues the local repair shop had to fix:  replace two front tires, replace missing cross member bolt, replace damaged camber/caster pins with factory eccentric bolts and washers on both sides ( front and back), tighten lift kit parts that were left loose, replace missing control arm bolt, tighten lower strut bolts that were  loose, and align the vehicle.  Obviously, this was a lot more than an alignment issue.   Someone had no idea what they were doing.
This is no reflection on Casey or Chad who were professional, patient, and helpful during the whole process. I now have almost 10000 miles on the truck as of May 23 2022.  I haven't had anymore issues with tire wear or the truck not tracking straight on the snow or ice since the local repair shop, Neal Tires, repaired the truck properly.  I was never reimbursed for the full amount of repairs.

This is a family owned/operated business that truly cares about their customers!! Gerry, the owner, worked diligently to make sure I had the perfect rental van for my needs, and he personally delivered the van to my home. I am a larger lady with leg issues, finding transportation to medical appointments is never easy for me. Not only was the van in excellent condition, but I was very comfortable riding in it for the three hours it took to get to/from my appointment! I HIGHLY recommend this company, they are phenomenal!!!

Mobility Connection Inc.

We purchased a used (like new) stair lift from Chuck over the phone. Chuck and his helper, Randy were very courteous, professional and friendly. They arrived punctually and completed the project very quickly. It was a pleasure doing business with Chuck. This was the last of our projects to enable us to age in our home. We are extremely pleased with the entire experience. Thanks Guys!

This company is amazing. My mom is 82 and Mobility Connections came and installed a chairlift. Very professional, on time, and very knowledgeable and helpful. Absolutely go through Mobility Connections for your needs. Great job. Thank You. My mom now can get outside and down to her room.

My wife has become unable to manage the stairs to get into our home so I contacted Chuck at Mobility Connection for a solution. He came to our home and recommended installation of a lift.
It has been installed and we are very pleased. I recommend contacting Chuck for solutions to any mobility problems. Installing the lift is allowing my wife and I to remain in our home we love.

Chuck did a fantastic job of getting us the information we needed for a stair lift. For the installation, he showed up on time and did an excellent job. He did a great job of showing us how to operate the stairlift. We strongly recommend Mobility Connection.

Reason to support local. My dad needed a wheelchair ramp at the house, i had no clue where to turn, Chuck and the crew at Mobility Connection went above and beyond to explain everything, worked with me on everything and kept me informed on the status of the ramp. Quick delivery, and very quick install. If your loved one needs any mobility help, this place is the place to use.

David's Body Shop

Honest, integrity,  hardworking.  These are the words you would use to describe this shop.  Top notch work  with excellent results.

Very friendly owner and top notch work!!! I would recommend to everyone!!!

My wife had an accident and we needed a lift installed on our stairs.  After investigating and comparing all other options and getting quotes, Personal Mobility seemed the most cost efficient.  I was actually surprised at how inexpensively I could have one installed.  Their communication and follow up has been outstanding.  After a year we've been able to have them remove the lift and buy back at a rebate to us.  I was very happy with this service and wanted to recommend them to others in a time of need.

Bought a super high quality pre-used van from Gerry and I couldn't be happier. Great service, very pleasant and extremely professional. They go that extra mile so you won't have to. I highly recommend this place.

Friendly and willing to work with you to meet your needs. Rentals and vehicles to own they have a great inventory.  I purchased a wheelchair van for my dad and we both love it. I purchased a Dodge grand caravan with rear entry manual ramp. Works great!

I use a power wheelchair and have driven a modified van from my chair since 2009. I got a new wheelchair (Permobil F3) in December 2019, and I needed an EZ lock bracket installed on its base as well as the docking brackets (driver and passenger side) in my van moved so that I could start driving my van using my new wheelchair instead of having to transfer to my old wheelchair (which had an EZ lock on it).

I got a quote for around $1,500 from the monopoly Mobility Works in Plainfield, IL, and it seemed rather high. They also said that the final price might even be a few hundred higher if they had to put in more labor repositioning my van’s docking stations. Additionally, they took over an hour to get me the quote and they tried to sell me a new van in the process! I have had poor experiences with their company in the past.

EZ lock also gave me the contact info for Personal Mobility in Champaign. I called and spoke to the manager, Gary. He gave me a quote for about half the price, and he calculated the quote in under a minute while I was still on the phone with him. I happily chose to set up an appointment with Personal Mobility. It is located about an hour and fifteen minutes south of me.

Upon arriving, Gary and his assistant Bridget were incredibly courteous and professional. I was provided an alternate power chair to transfer to while mine was being worked on. They supervised my transfer in case I needed help. They bought me lunch since the visit ran through the lunch hour. THIS IS HOW CUSTOMERS SHOULD BE TREATED. Bridget provided me with an extra drink when mine ran out.

They ran into some difficulties and even though the lock held my chair in, both Gary and the technician (I’m so sorry that I didn’t catch his name) didn’t feel right about the level of safety it provided. Apologizing profusely, the manager requested that I come back the following week so they could redo the job differently to ensure my safety.

I returned one week later to the same friendly, professional, and courteous treatment. Bridget ensured my transfer to an alternate chair went safely and she picked up lunch for me when it became evident I would again be there over the lunch hour. She was very knowledgeable about several disability topics when I asked her for information. I have been to offices where the doctor or services are decent but the receptionist is awful, and the whole office and customers suffer for it. Pleasantly, this office is not like that at all. Bridget was very busy with endless phone calls coming in, which were handled professionally and courteously, and yet she made sure that I was taken care of during my long wait as well. Her compassion and friendly demeanor made my experience more comfortable. She was definitely an asset into making my two-visit ordeal so pleasant.

The technician who did the actual work installing the bracket on my chair and moving my van docking stations was phenomenal as well. He didn’t want to “hurry up, get the job done, and move on to the next customer”, which is an impression I have gotten at other facilities. He questioned me extensively and made sure that my positioning was not just adequate, but was exactly what I wanted and needed before he repositioned the bases in my van. He took a lot of time making sure it was what I needed. I appreciated him greatly.

The manager Gary was a great guy. He made me feel like I was a priority and a valued customer. And for the first time in quite a while I did NOT feel taken advantage of. People with medical needs already have huge expenses for equipment to help maintain their independence. Sadly it seems as though companies that provide these much-needed services are few and far apart. It seems as though the big chains, such as Mobility Works, know that they are the ONLY choice in the area - so they have little motivation to provide competitive, fair prices or customer services. Personal Mobility, on the other hand, was such a pleasant and appreciated surprise. I will recommend them to anyone. The drive is worth it, and I will be a customer for life.

We could not have asked to be treated any better.  They were concerned with every side of the installation and that we were happy with the lift.  It has been a life-savor when it comes to taking the wheel chair in and out of the van.  I have recommended United Access to several people.  We would buy again from United Access.

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