Nissan Jidosha Guadalupe

They don't offer you enough information, you have to ask them everything, they don't offer you a test drive, the parking is uncomfortable since they have exhibition cars in both rows and you don't know if you are parking in a place designated for those cars, I don't care. I liked it, compared to other agencies I have visited

The truth is very good service, they are super friendly and with a very good attitude

The girl who is in the box does not answer either good morning or thank you. It seems that she is going to pay or the debt is with her. Hopefully they put someone who has more desire to work.

Very good attention in spare parts, they are patient with you

They serve very well, very friendly and the service is very good.

Gm Servicio

Excellent service, I went to get an oil change and they delivered it to me in a timely manner.

Very attentive to everyone who was arriving. Thank you

Motores Generales La Silla

The remodeling was very good, the treatment perhaps needs more, I was looking at the cars and trucks and no one came to approach and offer their service as a seller, I felt ignored.

Good service on site, good information, but there was no follow-up as agreed to provide the remaining information within 48 hours, more than 72 hours have already passed, and still nothing.

Excellent service, any questions regarding spare parts, ask for Oscar Almazán. Good prices for being the agency.

Chevrolet Autos

The attention of Ruth Treviño, my advisor, along with Oziel, her assistant, was excellent, always willing to clarify doubts no matter how many times I asked them, they spoke clearly and without deception. I highly recommend this Agency and above all the attention of these beautiful people.

Dr. Adrián Reyes assisted me and provided me with very complete information about new cars.

Some details but here we go, there is a waiting time, I don't feel urgent 😃

MT Autos

Ford Seminuevos Monterrey

I am almost 2 years old and they never gave me my replacement control, and every time I ask I get the same questions and I get the same answers. It's just here, it's just here, it hasn't arrived, who gave me the unit, it's about to arrive, it hasn't arrived, who are you? etc etc etc

In 2015 I bought a Toyota Corolla at Ford Preowned at the Pino Suarez branch, and it turns out that it has two fines from a previous owner from 2014, God knows how they paid the 2015 endorsement and made the change of ownership, of course they charged me for the entire process and Now that I want to pay the endorsement I have a thousand pesos in fines, you go to an agency because you think it is better and it comes out the same, I already warned them of the situation and they do not respond. Be careful, check carefully.

Good place. Lack of attention from the staff.

Excellent Agency.
Speed ​​in attention

DG Motors

Agencia Ford Automotriz Monterrey

Bad Service, they had my vehicle under review for almost 2 months, they did not repair the fault for which I entered it and they even returned it to me with another fault. I took it to warranty only for them to have it for almost a week without checking it or fixing it. They returned it to me with the same problem when I entered it and another error added to it. Spend more than $50,000. Really think about it before taking your unit, you think that taking it to the agency will be the best but in my case it was not like that. Very bad service even from the advisor since you have to be looking for him to validate how your unit is going, no one takes the trouble to inform you.

The worst agency I have ever visited. I decided to take my truck for service on Saturday, May 27, 2023 at this location since I was not happy with the service from other Ford dealerships. From the moment I arrived, the treatment was terrible, starting with the security person who gave me half instructions when I asked for the service advisor. When I got to service, not a single Ford person helped me until I interrupted them. The advisor Nery Lara was the worst, without greeting, rushed, bad-tempered, half-explaining the service. Hours later I went to pick up my truck and they told me that the advisor had already left and that they couldn't show me the maintenance report.
They promised me that Nery would send it to me by mail on Monday the 29th, which did not happen. In addition to all this, when I checked the hood of the truck I saw that they left a cloth forgotten inside the hood.
I hope everyone sees this and avoids going to this agency, I have never had such terrible customer service. Nothing compared to the top-notch service I have received at Toyota dealerships.

Regular attention, because it is a parent company, the sellers should be more attentive since they were all gathered together buying I don't know what products from someone and they left me waiting until they finished seeing the things. This happened on a Friday before 1 pm

MG Fleteros

MG is back in Mexico, They have great plans to aquire a new car or SUV. Pay them a visit to know their plans and models, they are very kind and I'm sure you'll look great inside a new car  :)

Good service, they resolved all our doubts and questions regarding the unit that we went to see (that we took with us) 👍

Good service within the dealership explaining in detail the vehicle or SUV that is needed

Definitely the worst brand, it took them a while to deliver the RX8 truck to me and then when they delivered it to me, they delivered it at night and the next day I realized that it was all stained on the roof and that it had a scratch near the pedal, now it is failing the screen, the trunk opening and it is too hard
They tell me to take it to be repaired with them because it is under warranty, as if I had bought a half-used truck.
What courage because I bought it with great hope of bringing a truck of the year and it turned out worse than a used one.

Terrible after-sales service
Check the warranty policies carefully

Toyota CLEBER Fleteros

Worst customer service. Toyota mexico office needs to see it. They do not tell you when your car is ready. And you still
need to wait pretty much of time even after you pay the maintenance service fee. They are giving worst service with nice qualitiy car.

Appointment in advance.
Freindly staff.
On time delivery.

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