McDonald's

Made it halfway into the restaurant when I was signal with the cutthroat sign that they were closed so then I get in the drive-through and after 15 minutes of waiting because I had put my order online I find out that the restaurant is closed completely but they did have my order minus the drink so I couldn’t get a refund for the money for the drink so I was offered a water bottle. I don’t know if needmy soda for my big Mac and fries they should have signs up or even the McDonald’s sign off if they’re closed.

Lobby tables completely dirty majority of them. I asked about my food since I didn’t see my order on the screens anywhere, and with an attitude a female employee stated, we will make it in a minute. And finally the one thing everyone usually gets is their fries. Mine tasted weird as in possibly crossed contamination from using the same fryers they use for chicken. And definitely a couple uncooked.

Tried to order on the self kiosk and when I got to the beverage area,  it told me that the product was unavailable and then tried to exit and it wouldn't allow me to exit the program.  Ended up having to order from the counter.  Two other people after me had issues trying to order from the kiosk as well. I think they need to fix the issues.
Also,  no napkins available at the condiment stand and it was dirty as well.  Dining room seems to get neglected often.   I told a manager about the napkins and no one refilled them during the 25 minutes I was there.
Fries are never full when receiving a large order. Don't understand why they can't fill them when you pay for a large.

Had to stop by to the restroom on 9-2-23 at around 6 pm and asked the old white female cashier for pin and responded by saying it was for customers only, I understood and proceeded to make a purchase. At the same time a white UPS male asked for the pin and had no questions asked. Not sure what her motives were but felt really unjust and racially motivated. Will not be returning.

They messed up a simple order, ordered a couple of plain McDoubles. They gave me just bread and meat. It was the most disgusting thing to have to scarf down because I didn’t have the time to go back and complain and reorder.

Plain means no condiments, onions, and pickles. What it doesn’t mean is remove the cheese as well. I didn’t order a double hamburger, I ordered a McDouble and didn’t get what I ordered.

Get it together. Specially when prices are going up and your food is bad.

I also didn’t receive a receipt so I don’t even have an order number to call and report later.

Don’t go here. I was wondering why the car in front of me repeated their order four times. Now I know.

Parking was good, washrooms need to be buzzed in by speaking to staff. The tables were not clean though we may have visited when they were winding down. Order was quick.

Very rarely do I have a pleasant experience at McDonald's, but today was different. I won't go into details, but Guillermo is an excellent manager. This location is always busy, he and the rest of the staff is always very pleasant. McDonald's should allow a tip jar.

I understand that the cost of food has gone up, but it's ridiculous to shrink the size of the fish fillet sandwich. Normally one sandwich can sustain me for a few hours. The size of the sandwich now doesn't even last an hour. McDonald's you're going to lose customers if you keep increasing prices and shrinking the sandwiches. Definitely not happy.

Not very friendly except for one of the managers who will fix a problem ( I've had many cause the order takers rush you and don't listen to detail)
The really down side and it's not their fault is the homeless that come to your car window at the drive thru.

I encountered some issues. The employee didn’t seem attentive when I asked them to fix my order. It took around 5 minutes to get my Diet Coke replaced. Improving employee training and streamlining the order resolution process would greatly enhance the customer experience.

Nekter Juice Bar

I stopped at Nekter this morning and grabbed the dragon fruit bowl which I customized slightly. Today is their second day open. The customer service was really good and helpful. I was able to meet the owner and we talked a little bit about the menu and everything they offer. They offer smoothies, acai bowls, juices, and healthy snacks. My bowl was really good. I haven't tried the juices yet but I'm m looking forward to it.

I tried the acai superfood bowl. All the ingredients were very fresh and I appreciated being able to customize my toppings since everything is made to order. I also had a chance to chat with the owners, both were very personable and sweet.

Stopped here after seeing they opened up & was SO happy to see that it’s a Black owned spot! I ordered a smoothie & acai bowl that were both amazing! The customer service was great & I got to meet one of the owners. Can’t wait to try the rest of the menu

It is a whole vibe.
Was waiting for Nekter to open up to, and super excited to that threads day has arrived to give it a try.

I will share this one point or warning. If you don't enjoy someone having a personality or warmth. Then it is best that you stay away.

The owner is super dope and he enjoys communicating with his customers. Whether you want to ask a question about what comes in the smoothies and bowls, or you may be interested in sampling the vegan ice cream. It doesnt matter because he is going to have conversation with you and it is pleasant to encounter someone who enjoys what they do. Everything is fresh and made to order. The staff is attentive and they put love into each order.

I would recommend you get ready to create a budget for Nekter because after one visit you will be hooked.
I plan on giving everything on the menu a try at least once, and Im excited after trying the PB Mocha.

Head over to Nekter and discover that healthiness can taste good and be good for you.

This juice bar is great! Their açaí bowls and smoothies are super fresh and delicious– I grab them all the time.

FOD Poke Bar

I was not a fan at all. The stench through the entire cafe wasn’t a deal breaker for me because I got my bowl to go, but it was not the kind of smell you expect at a place that serves food. Like it would be totally unbearable for me to sit there. $19 is “not bad, not terrible” for a poke bowl at all but everything was just so out of place as if I went to a buffet and scooped everything I saw? I definitely prefer blowfish poke & poki DC a lot better, plus they all are in similar prime locations yet are somehow even cheaper. I think they also completely forgot to put the sauces and added one small soy sauce packet that would be enough to cover two tofu cubes.

Thumbs up for a small business but hard pass on the quality of food

It is a small place mostly meant for pick up. They have the best ONIGIRI that you will find certainly outside of the DC area and as far as I know best in Maryland. They are freshly made, delicious, and I should probably live on them for lunch.
Service superb. It is a family place with Father and Daughter preparing and serving.
The bowls are ... well... bowls. Some places have problems in the quality, this place did not. Otherwise, they are identical basically everywhere. Somewhat lower price.

You have to try the steamed buns and the bubble drinks. I've been there multiple times and was serviced the first 2 times by a female and today by a male but they are both very nice people. Will be back.

Honestly these poke bowls are well worth the money, albeit a bit pricey overall. Always tastes so fresh and everything has such a distinct flavor, would definitely recommend. The 3 scoop bowl is decent value - have yet to try the boba here.

Great choice for dining in or grabbing food to go, the atmosphere is open and bright. The entire place is clean and the staff is very kind!! This was my first time trying Poke and wow, what a delicious introduction!! The ingredients are fresh and the portion is more than worth it. When you order you also get complimentary miso soup, fruit water and hot tea ❤️ Will be making this a frequent stop, definitely recommend!!!

This is the best place jn the whole world. They let the homeless use the toilet and give them respect.

The team is led by susana who is extremely competent and caring but clear.
The lady at the cashier is angelica and she is calm and welcoming.. she ensured all the orders were taken properly and was patient.

Met some amazing hard working homeless people.. and in the best village santa monica...

People are caring here. People care for them here as they sleep in the beach.

This place is exceptional because we all need some friendly community spirit, while we chow-down on some delicious burgers 🤙🤙🤙💎💎💎

Highly recommend this place for the support of all our brothers & sisters of humanity. 🧙‍♂️💜💙💜
From Coast to Coast, keep the Peace ✌
Cause, it's the only Way to reach Eternal Oneness.

Ok the food is great quality service is exceptional especially considering how busy it is non stop the large item dining room makes the atmosphere more calming due to the heavy crowd.

My only complaint that broth my main rating down to 3 stars is they don't offer free refills. Considering this McDonald's is located near a beach there a high liklyhood there may be a guest that's dehydrated and would hate to pay full price again and again for sweet tea or hi c poweraid when each choice only costs them pennies on the dollar per serving.

The usual MD foods. But fresh. An army of aggressive homeless there. Can smell of rancid urine. Kiosk ordering makes it very hard. Forget about getting points. No soda refills stinks. Demand no ice or you will get 70% ice every time.

What can you say? What is so great about Mickey D's? Who knows if they even sell real meat? Overpriced garbage, let's be real. They do have a few decent deals and self-serve soft drinks, their only redeeming qualities.

Horrible experience I ordered through the drive through and they charged me for more I teams than I had ordered. When I get to the window I tell the guy there that I had been charged for more items. So they ask for my form of payment which I did Apple Pay they take my phone to the back to supposedly give me my refund. When I receive my phone and receipt, the card they did the refund to was not my card. So I go back to let them know what had happened. The manager was rude and disrespectful to me from the start he talked over me all the time laughing about the situation the who time.  Told me I gave them that card when I kept telling him and showing him my card's digit numbers so he could see that was not my card. I asked to speak to the girl who did my refund and he said no she left. He denied to give me the corporate number and said you can look outside for it. I asked for him to please write his name down and he said no I asked for him to spell his name out and he said no he said my name is Melec and I'm not going to spell it for you. He said if I wanted to complain I could go in the morning if I wanted to but he wasn't going to do anything. Like telling me he didn't care about the situation at all. All his employees seemed so embarrassed and scared to even speak as if he puts fear in them. It’s unbelievable that people like this could become managers and become a part of your franchise. How can someone this closed-minded and disrespectful be considered for a position like this?

It's the second time I get some pies here and the same issue happens again. They have a Best buy they don't respect. The second pie didn't even have the label so who know how old it was. When shared the concern I did not receive any apologies but: "yeah, that's good. if you want an other one you gotta wait 12 mins". (It was 2.10 pm)
It's not my first issue here about customer service. Where is management?

I ordered no cheese, when I went to the counter, first it took awhile to come talk to me. The manager ( woman) came finally. I explained, but she wanted to argue about the cheese no cheese. I can't eat it, so I know what I ordered.  Then a young male employee was chatting n laughing about it. I walked away with my corrected item. Still could hear manager n employee talking about my order. Very unprofessional. Tables were dirty, only 1 other group of 3 sitting at a table. Service could have been better.

Update.. every single table in the dining room is dirty. Spilled drink marks, food crumbs, napkins and dirty floors throughout the restaurant. You shouldn't have to be swatting away flies while trying to order your food. The counters had coffee stains and food crumbs as well. It looks terrible.
The service is getting so bad. Some workers are playing around and goofing off while others look like they just sucked on a sour pickle. It shouldn't take 45 mi uses for 1 pizza. The manager wasn't even calling it in to be made. So ridiculous at times..

They were so busy working the drive thru that the people inside had to wait even longer.  My order of 2 bacon egg and cheese biscuits took 10 minutes.  Manager needs to be talked to because she was the one not taking care of the inside guests.

Smoothie bowl was good and filling. You get a good portion for a great price, and it comes with a lid to save the rest for later. I would ask for extra of the drizzle they put on top, I think it's honey.

This place is like a second home to me. Whenever I walk in I always get a warm welcome! The interior is very clean and aesthetically pleasing. Their smoothies & fruit bowls are fire and delicious I always get the Mango delight, the strawberry banana Protein Smoothie after I hit the gym and some custom smoothies.

The only reason I’m giving this place two stars instead of one is because their smoothies are good. I haven’t been back since my last visit because literally every time I went the staff was so rude. They don’t even greet you or say hi. The two same girls that were there the few times I went both look so miserable all the time. I won’t be coming back because of this. I hope you guys can approve on your friendliness and customer service because it’s very much lacking. Do better please. You have so much potential.

This is my first stop in the morning…. The staff is amazing very informative…. The Green Apple Detox add frozen pineapples of course fresh is an option…. My all time favorite it’s very filling & delicious!! Give it a try you won’t be disappointed….

🫶🏽Mail lady

I’m am very tired of people in the food service industry making excuses for when an employee isn’t trained properly and doesn’t know the promotions in the store! But, I was told since the employee doesn’t speak English that well but, they were to tell me why I shouldn’t be the promo, and they didn’t know any information when I asked the team member! Her Manager named Shay made an excuse! I said retraining, not to fire the worker.  Very bad experience!

Top notch Uber healthy everything here! Had the Acai Superfood Bowl🙌🏼🩷💪🏼
Kind and smiley staff! Made to order goodness. The three orders came out within 10 min.

Really disappointed with acai banana berry bowl today.  Barely half full and milky taste, not quite same delicious berry taste.  For $11.06 usually bowl is nearly full.

I came here to get a smoothie, I was confronted by some sort of mutan rat man chef? I enjoyed my smoothie but felt quite uneasy as he kept hitting the rolling pan on his hand while looking at my deep into my eyes.

Nekter Juice Bar is so delicious and authentic! It is so hard to find places that don't load the juices down with sugar and sugar substitutes. This place nailed it! Sweet beets are my favorite, and the PB&J parfait  (peanut butter and chia seed) is really good. Great location with ample parking, a clean and inviting atmosphere, and friendly service. I highly recommend it!

Delicious juice and very affordable. The employees are so kind and helpful, and they had fantastic recommendations!

Big Mac patties seemed super thin than usual. It was more like a flat mac. Ordered on the kiosk. Love using the app to earn points. Nice dine in area. Very clean and comfortable seating. Clean restroom, too.

Nice modern interior. I appreciate their clean toilet. You’ll first greeted by their order panel. It will entice you to upgrade your meal and order more food. If you prefer to avoid that and order through human, you can do so behind the cleverly hidden yellow wall. Once your order is complete, just pick it up from the collect station. McCafe options are available as well. Lots of inside seating. My meal was same quality and flavour as always. Lots of outdoor parking.

This is one of the better McDonald's I have been to lately. They got the order right the first time and the fries were hot. Sadly, that is not the norm for most restaurants. But this one did everything right. When I am on the road I will gladly bring my family here. It was a little warm, but mostly clean. But the food is what matters most, and they did it right.

Great service, I was having trouble with my cellphone service and the employee quickly gave me the option to connect to the free wifi to complete the transaction through the MCDONALD'S app. I was able to redeem a free burger, buy additional items and accumulate more points. Extra fast service as well.
Thanks guys.

We stopped by twice on a recent trip - on the way to San Diego and a couple of days later on the way back. We ordered from the counter and the only employee that was personable was the new employee receiving training.

Each time, food was left out of our order. When we kindly asked for the items we were missing, the employees at the pickup counter seemed perturbed.

The worst  macdonals ever  in the morning and i  the night
I was traveling to  sacramento and we stoping here
The workers ar mean . i think they hate their job
Omg worst experiance ever

The server at the drive-thru was extremely rude. There was an ad. on the kiosk 1.49 any size Hawaiian Punch frozen drink. She screamed at me, told me it was 2.69 and refused to take the rest of my order.
I reached out, and there has been no response yet

This place needs to close. We came by and as soon as we parked we heard noises coming from the bushes and my husband flashes the car lights and there is literally a mice infestation all over the trees and bushes. Soooooooo disgusting!!! It’s best to eat at home people .

I had used a Coupon code and they never applied it. Charged for full. When I went back inside. The manager gave this stupid excuse of why it didn’t work and it was my fault… I was there 7/18/23 at 4:30pm. To the manager on duty at the time. Tú

Just so you know when you get here and you see a long drive-thru line, it's probably because the dining room is closed and I think they close at 8:00 or 9:00 p.m. . Totally ridiculous... So be prepared to wait a long time in the drive-thru if you desperately need McDonald's...

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