McDonald's

Great food and fast service. Milkshake was delectable. Fries were fresh and soft.  Speed of our online order was superb. The staff has gotten much better. The bun was soft,and the burger was cooked well. Great job. Keep up the great service. The decor of the pick up and store were very kemp

This is a very average McDonald's experience. What that means to me is the food is good for what it is, the service is reasonably quick, and the store and restrooms are sanitary and clean. This is one of the few remaining locations with an indoor playground which is a big plus if you have kids. Taking them for a happy meal and then cutting them loose there is a cheap way to kill an afternoon that kids will love.

The food was great! The fries were perfect! And that says a lot. The employees acted as if we were a bother.   We got our food to go. They gave no condiments.   Now imagine the perfect McDonald's fries with no salt or catsup.
Not too good! Huh? Had to turn around and go back

Honestly doesn’t even deserve a star. I’ve doordashed for this mcdonald’s numerous times, and without fail, I am ignored completely. They refuse to talk to anyone who approaches the counter. Not sure who runs this establishment, but it’s awful. Store is disgusting, food is always wrong or missing items.. if I had to rate the customer service here it’d be in the negatives. You’re lucky if they even look at you. All these problems have simple solutions, but whoever runs this place doesn’t seem to care.

The latte and machiatto machine was down and I desperately needed coffee after working 16 hour days for 7 days in a row. The employee taking orders came to my rescue and had a whole solution to make me some bougie caramel coffee before I could even think of what to ask for. She is absolutely amazing and put a huge smile on my face with the effort she went through to make my day better. I really needed that. Thank y'all so much!

The Coffee Builders

hands down one of the best coffee experiences in the valley. from the menu, to the decor and atmosphere, and customer service i am blown away with how amazing this place is. i tried an iced strawberry latte and my only regret was i didn’t get the bigger size!! their specialty coffee is worth every penny and i cannot wait to try more on their menu. i also appreciate they have every popular alternative milk available. i did try the strawberry rhubarb pastry and it did not disappoint. it was fresh, flaky, and not overly sweet. i also got the spinach artichoke pastry for lunch. yum yum yum. 10/10 recommend coming for a visit and exploring their food menu too. my only wish is for at least one day open on the weekend. i want to be able to come here with my boyfriend and friends but it’s just not possible with the current hours. otherwise, keep doing what y’all are doing!!🥰

First time here & I had a lovely experience! The coffee looks amazing & tastes heavenly! We had the Americano & the Chocolate Pistachio. The staff was very friendly & attentive. I really enjoyed the atmosphere and the music in background playing was very relaxing.  Will definitely be back soon to try out all their other coffees and pastries!

100% delicious! I love their specialty coffee drinks. The strawberry latte and orange latte were fabulous! Super creative and great presentation for the food and drinks. I had the champagne cheese panini, and it was excellent. I can't wait to come back to try other menu items.

Cute indoor coffee space! Great for a small group of two conversations! Not a study with computer place. Great for a meet up, read or just intimate chat.
Cute outdoors space for winter time! Indoor can easily feel congested with a lot of people and the current seating arrangements! I’ll definitely go back.

This place was amazing! The espresso I got was 10/10, and the presentation for their drinks when you dine in is top notch. All of the food items that our group got were awesome, especially the waffles. The interior design was really, really cool for a coffee shop. The baristas were friendly and very attentive to our group’s needs, and they all seem to really enjoy their jobs, which is great to see. Highly recommend!!

I only order the fish fillets meals,  for which I enjoy. The restaurant was clean and not crowded so I had the picks among the seatings. Their was a problem with flies while trying to eat, other than that It was a peaceful and fulfilling meal.

Really good breakfast, coffee was good, however I paid for a chocolate drizzle that wasn't there🤕 they fixed it, but....not sanitary- anyways, they are so paranoid about those without a home ( good luck at these real estate prices!) That they have a sign on their door that says you aren't allowed to bring bedrolls in, bags, etc. (Not sure if they had problems before with people trying to steal their chairs, decor or whatever) but it's highly inappropriate to chase off your public, I'd think-if you are there to do business. I'd assume you'd want to embrace the customers money no matter where they sleep in the area. 😂
A couple of people tried using the restroom, but the staff told them they needed to make a purchase first. 🙄 why not just start charging for the restroom, if you're going to be that paranoid? Sad to know if I was catching the bus and needed to pee really bad, I'd have to pee in the streets in front of McDonald's, if I didn't have any change? Gross ... that's creating a public health hazard, that's for sure...ok, but for the record, they have no problem allowing customers to use their restrooms, to wash their hands before a meal, and that's a good thing. The staff are fairly nice and work hard. Thank you! I hope all your dreams come true.

One of the worst I've seen in the the United States. Bathrooms: dirty. Tables: dirty. The staff was short tempered and few words. I got the food I ordered, but they didn't prepare it correctly. I think the McDonald's franchise is in freefall. Time to take my business somewhere they still care, like Chick-fil-A or Whataburger!!

Overcharged me about $5. And didn't give me a receipt. Using their app to file for the overcharge but it's almost impossible to find the store number. Of course they don't answer the phone it's busy I get it. Person was unwilling to help much. Needed to get to work so didn't have a lot of time spend there. I will update my star rating if they decide to fix it. Otherwise I have to go to my bank to file a dispute.

I absolutely LOVED my visit here going through the drive thru!  Louis was AMAZING! Sooooo super friendly! Very peppy! Made my whole day better! Order was correct no wait! Super fast! DEFINITELY will be back! I wish more McDonald's were like this one!

Called to check when they stopped serving breakfast and only had five minutes left and wouldn't make it there in time. The manager took out five person order that we were paying cash for right there over the phone. We got our food still hot and had a great day!

We waited for over a half hour for our food and it never came to the table. It actually went cold. I looked over and saw a bag sitting on top of the counter and the workers were just looking at us. We didn't know if it was ours. Store was not busy at all. Eventually, I had to ask them to remake it. The place has lots of homeless people outside.

The food is great, the staff mainly let you go about your business. It's kept clean, there WiFi works. The play area for children is back in business, only downside is they took out the outlets. Where are the travelers gonna charge necessary equipment or the the person trying to find a charge before his/her phone dies as there talking to children or loved ones.

This McDonald's isn't very good. I will not be going back again for lunch. I work right down the street from this McDonald's so I've been going here frequently and it's probably one of the worst McDonald's. It's in a bad part of town so I guess that's probably why but still I will not be back. Should have made my $3 hamburger better😔

Got my order all wrong got home and looked nothing was right and I should have looked the wrong order was given to me I am not door dash and when I called the manager said no problemjust let us know and we will get it right so now they just don't answer phone and needless to say I just wanted what my family paid for its been almost 3 weeks still nothing .. eating out is expensive to make it wrong then promise to make right and not deliver leaves a mcpoop taste in my mouth ..bad experience..

Located inside the gas station.  Called ahead to place an order of 90 McMuffins/McGriddles/biscuits/burritos for my work, and the store was super accommodating.  Food was ready exactly when promised, the prices were very reasonable, condiments and napkins were included without even asking, and they even helped me take the boxes to my car 🥹💕 thank you so much for making this morning so special for my campus! 🥰

Horrible location, after waiting in the drive through 15 minutes to get my daughter breakfast, was informed rudely by a worker they were closed. But that wasn't true, a worker was spraying the drive -thru down when I first arrived and I confirmed with him they were open. He went inside and told them there were customers waiting, he came back out and said it would just be a couple minutes more, I waited another 10 min and said "hello" into the speaker and was rudely told to leave. So I did. They definitely could of handled that differently it was 5:10 in the morning.

Ehh , if I read the reviews before I stopped here ...pretty gross 😝my food was basically reheated and served to me my nuggets were cold and my drink was subpar the fries looked and tasted like they reheated them in the fryer the wait time was 30 minutes in drive thru . It was just an overall bad experience after all that I gave it to the  dogs wasn't worthy for human consumption

Reason I give one star, ordered two coffees frapps, was told the machine isn't working to make one, yet co-worker makes another team member one & hands it to her. Smirks and walks away.
Then I was told they have no drinks what so ever. Order was completely wrong & not even hot. Ever snice then haven't gone back, yall want higher pay, but don't wanna work for it.

Pretty sad I see one lady there all the time working & she makes me & I'm sure everyone else feel welcome & she actual does her job correctly.

Yall need to watch what you say out loud when working, and make sure you WEAR SOME GLOVES AND HAIR NETS.

Took us about 20 - 30 minutes to get to the pickup window. Once we got there the lady giving us the food had no idea what our order was, when we told her the order it took 10 minutes extra just to get our food. To top it off it was the wrong stuff….

Why do they vindictively make my sandwich every time I ask for extra toppings look at the picture because that look like two pumps or 10 of mayonnaise.... I'm sorry you're an adult that works at McDonald's for a living if you hate your job quit... don't take it out on the customers....

I don't have many complaints when we eat here. We always get what we order and the employees are always polite. I rated food 3 stars because the fries always taste off. Old maybe? Or maybe I grew out of the taste of McDonald's fries. My kids love going here though and always want to come back.

I haven’t been to McDonald’s in years and I won’t be back unless I’m dying… trash everywhere, dirty tables, not once in 2 hrs did I see anyone wipe a table down. Food took about 30 min to get to the table. The kiosk also double charged me… had to correct that. Ketchup is only in a package now. There was no ice at the fountain drink dispenser. And of course the inevitable NO ICE CREAM… just horrible and I won’t be back 🤮🤢

The employee taking my order was EXTREMELY rude. I ordered on the kiosk and then went to the counter to pay. Once paid my frappe was not what I ordered so went back up to the counter and the employee that had helped me gave me eye contact so clearly she knew something was wrong with my order. She finished with the person in front of her and then walked away because that was the only person in line. She completely ignored me and kept on doing other tasks right in front of me as if I wasn't standing right there. So finally she walks up to me and didn't say a word just stood there in front of me. So I told her that my drink was not how I ordered it. Again she didn't say anything just turned around and didn't even start fixing my drink. I completely lost it and told her (very loudly) to forget it and that I guess my order was not important enough to fix and that I did not even want my drink fix just a refund. Then the manager turns around (which she was standing there gig m the whole time!!!) And gives me my refund and apologizes. I was being l beyond furious! And upset because I was trying out the new oreo frappe and was excited to try it. Haven't went to a McDonald's ever since!! Oh n the pic I posted was how it was from when I entered to the time I left. And when I left at least 2 different customers informed someone about it. N no one attended to it. SMH. Avoid this location!!!

This location  opens  at five in the morning  and I like coming  to this location  because  it has some really  nice looking  lady managers  .

Very amazingly good food, fries, fried to perfection, chicken nuggets, amazing crispness, the double cheeseburger Actually had two Pattie’s unlike other McDonald’s, shows they truly care about their customer satisfaction, especially the young man named shane he was so nice and greeted me right at the door!!! He even said to have a good which really lit up my night, because I had a very rough day, I got fired from my job, my pet goldfish died on his walk in the morning, and I stubbed my toe right before I got in, man Shane is just the best.

I come through this McDonalds a lot on my break and every single time I’ve come through all employees are so sweet and pleasant. They always greet me and always end with “Have a great day!”. My order has never been messed up either. It’s very pleasant having fast food workers who show that they care about their job and the customers. These workers truly deserve a raise!

I just spent almost $50 on the sharable meals and a few other things. We opened the Big Mac box and it was not a Big Mac in it. It looked like a double cheeseburger. Then the other one literally had a half eaten burger patty on it. I swear it was literally half eaten!

The only thing worse than their customer service is their ability to follow instructions. VERY rude and could hear them complaining in the back about how a customer wanted their fries crispy. I thought that’s how they’re supposed to be anyway but apparently that’s a big ask for this staff. I ordered to-go via the kiosk and the guy tossed my bag on the counter without saying a word and just walked away. Never coming back

The manager Lorraine is extremely rude. I had an issue with door dash. The first order was missing hashbrowns. So I ordered the hashbrowns again and they proceeded to tell the dasher they already gave it. Well…then I get on Doordash and they cancelled my order. A dasher cannot cancel an order. Only the buyer or the company can. So I think they realized their mistake and instead of making it right, they cancelled it. I spoke to Lorraine (the general manager twice) and she was so RUDE. The first time I called, I was nice and explaining what happened but she kept talking over me and saying the order went out. Well then they cancelled the order. The only way they would do that is if they realized they were in the wrong. Kindness goes a long way. I was in the restaurant industry for years. I would have never spoken to someone like the way she did me. I will never get food here again. Most of the bad reviews are from customer service. What a shame. And I know if her sales drop, it will reflect on her pay. Definitely makes no sense.

Love love love this location, only one I'll eat from. Staff and service is great, and the order is always correct and the food and drinks are always super yummy! Thank you McDonald's 💙

I went to buy my iced coffee and tried to use the Kiosk to order. I am not familiar with how it works so I asked someone for help. Once I was helped I thought I could do it but then couldn't figure out how to pay. I asked the manager for help and ended up paying at the front counter. I left happy 😊.

They weren't as busy as usual so we decided to go inside so the kids could play a little while we waited for our food. I ordered on the kiosk at 4:00 and we didn't get our food until 4:35!!! We were the 1st ones to order but about 8 ppl ordered after us and they all got their food before us. I ordered 2 nugget happy meals and a cheese burger. I asked why we weren't served yet and was told they were waiting on the 6 piece but yet they handed out 4 pieces and 10 pieces to ppl that came in and ordered about 15 minutes after I placed my order. I wasn't rude at all I just asked a question, but the girl that was "helping" me was beyond rude and had an attitude, forgot an item and the drinks when she finally gave us the food and that seemed to make her more rude. But hey it's McDonald's!

brianna was very rude, she yelled at me and she should know better especially as a manager i expect more. the service was very very bad they don’t know how to take orders right, they yell at costumers, this McDonald’s is really NOT IT.

Horrible store I order 3 meals and I don’t understand how out of the 3 they are incorrect. I have the receipt and everything was correct on the receipt but  burgers were all wrong. Don’t waste your time at this store. By far the worse McDonald’s I even went to in my life. Down to the drinks were wrong with no ice. Someone needs to help them get it together

Loved the atmosphere.   Tiny place with great service,  strong drinks and attentive waitstaff.   Will definitely go back.

This location was fine as far as food goes. I was very upset when I forgot my favorite hoodie there. When my husband went back to find it about an hour later, the employee behind the counter actually remembered it and said it was in the back. He went to go get it, but apparently another employee decided to take it because it could not be found.

I love getting food from here all the time. They tend to get my order correctly. Except, they always forget the sauce. Like literally every single damn time. They remember the extra ingredients or not to add certain things. But always forget when I ask for sauce. Doesn't matter what time of day it is. They'll just forget about it.

My daughter is a frequent client, she stops there every day because her little one kindergarten is close to there,. So she waits for the time to drop him off, she consumes at the place, so today wasn't the exception, we went there ordered at 9:28 am, and waited at the play place  because of the kids, as you can see on the receipt we had a  lil big large order, it was around 9:55 am.. still waiting for our order, and  the janitor lady told us they were going to close the play area, I told her it wasn't fair that we have been waiting for our food, and the kids were playing, she said because they are going to have a meeting there, I told her we are customers you cannot kick us just like that, you should have closed it earlier and we had gone somewhere else, but we ordered and still waiting, so three other people came in the play space and told us SORRY THE PLAY IS CLOSED, and I told her "there are meeting rooms" or choose another place or wait for the last customer to go, she said we don't have one SORRY with a BIG SMILE you have to get out, so they kicked us out of the play space, how come EMPLOYEES ARE FIRST NO CUSTOMERS, they have that job because the customers no just because, they had a box with uniforms and some new hats, but they were just chilling inside. No really working, so a lady that I think was interviewing for hiring heard me saying that  EMPLOYEES ARE FIRST NOT CUSTOMERS, She got up and asked me what was going on, I explained to her she said she was sorry, She saw my receipt and she was going to refund some of the money for the waiting, that was not the point, we are frequent customers, they have to respect us and all customers it is a win win  we have a place to relax and the kids play and they have a job. If they needed that place for their meeting they should have closed it earlier so the last customer leave without problems. And not kicking out ppl. Please someone do something about it, they were acting like if they owned the place . Teach them some respect. Thanks.

I’ve lived near this location for 3 years and there’s always a problem with the drive-thru. Sometimes they say they’re only accepting cash. This time, I pulled up and was asked if I was using mobile app, I said no, then silence. I said hello three times. Two cars in the other lane ordered, so I decided to pull up to the window. They said they can’t take my order there and I have to go back around even though they made a mistake. I went to XL Burger down the street instead. Support local.

After this McDonald’s reopened I thought it might be better , but after todays visit I can tell you it looks really nice inside but the service is horrible.  They really want you to use the kiosk, so they take there time coming up to the register it’s horrible !!! And my order wasn’t right !!! Sorry McDs y’all are overpaid at this point

Took over ten minutes for the employees to stop LOUDLY yakking to one another before they even realized they had a line in front of the registers. Once they finally realized, the clerk had an issue with the register and needed someone else to fix it. They were talking so loudly that the clerk had to attempt three times before that individuals attention was given.
Received my two McDoubles promptly…. Great! Right? No! The meat was cold and old on both the burgers. Had to throw them out. I will never eat here again. Ever.
Atmosphere? If you call a VERY LOUD gossip session a good atmosphere, then you found yourself the best atmosphere in town!!!

Stopped here on the way back from Destin, FL yesterday. I must say I was little disappointed. I think it's several reason why we are not getting quality of service from pre-pandemic. Most places are understaffed, and the staff they have are either not trained well enough, or they are just trying to get anybody to come to work. With the being said We went inside and ordered a 6 piece nugget meal with sweet and sour sauce, and a fish filet with no tarter sauce, and no salt on the fries to go. We got the order, no sauce was in the back or ketchup. Get to the car, and the fish filet had tarter sauce on it. I took it back in, and the guy that took it from me told them to drop a new fish filet, and told me it would be about 2 minutes. But another worker brings me the one I guess that should have been given to me in the first place. When I got it, it seems the slice of cheese was placed at the edge. I used to work at McDonald's, and normally on the fish filet, it's a half of piece of cheese in the center. As you can see in the picture that was not the case. Please train the workers better, and encourage them to have pride in their work. When I used to work at McDonald's the minimum wage was like $3.75, but I never would let no customer get anything like this. I'm not going to give a bad rating, as I think this can be correct.

Worst McDonalds experience EVER! Everyone who works there either needs to be trained how to actually do their job or just fired. What a disgusting disgrace! I didn’t even get what I ordered and it was old rock hard food neither my husband or I could even eat this filthy disgusting stuff that we paid for. Awful!!!! NEVER GO HERE UNLESS YOU WANT FOOD FROM A TRASH CAN!!! Also, had to wait over 20 minutes while being the only people in line and we got old food. The meals cost too much per person to not even get something edible! I never write reviews but I had to write about this disgusting filthy store what a shame and terrible mark on the McDonalds chain. I’ll never go to McDonalds again!

The order was wrong, the employee had an attitude. They were playing around instead of working. The manager was loud and rude as well. My food was thrown together and wrong. Would absolutely not go back.

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