Hot Air Dry Bar

Polish'd Nail Salon and Hair Studio

Drybar - West Hollywood

I had an appointment at this salon, but ended up waiting for over 40 minutes past my scheduled time. The woman at the front desk was extremely rude when I asked for a hairbrush to detangle my hair. She denied my request and when I asked again after waiting for over 30 minutes, she responded harshly, saying she had already answered my question. It was frustrating to hear her emphasize the importance of being on time for appointments, while they themselves were running late. When I asked for an explanation, she abruptly ended the conversation. I would advise avoiding this location at all costs.

Managed horribly. There's always a ridiculously long wait and it's chaotic. The stylists are stressed out, the receptionist is overwhelmed, not to mention their products are less than optimal. I started coming here because Burbank decided to start closing at 3 on the weekends (???). Last week 1.5 hour wait at this location and this week it's been 30 min and I'm still waiting. I won't be coming back. I've been a customer for 10 years but it's been consistently getting worse and doesn't look like it's going to get better.

Made an appointment here for a friend and I a week early. Arrived 15 minutes early to the time we were told and they said they were running 45+ minutes behind. We would’ve missed our event if we stayed and already had makeup done with dirty hair so we were in a horrible situation to get ready for our super formal event. Really threw a horrible wrench in our plan and there was no apologies or empathy from the staff. Stay away!

I would have given this location a 5 but truthfully this only ranks a 3. They were low on stylist and made another customer wait an hour. Even though my stylist did an amazing job this place was a joke with service. These people seriously need to step up their game and get more stylist and be on time! Not that hard!

I’d stay away from this location. I used to be Barfly for many years and have gone to many locations around the country but this was not a great experience. I schedule a 3:45 dry styling then got a call a few hours prior asking if I could come at 5:30 instead. I reluctantly agreed and then at 445 she called saying she had earlier availability as soon as now. So I left got there at 515 and wasn’t seen until 530 after I asked her why. The receptionist ended up doing my hair and when a stylist finally did come he was not the friendliest

Drybar - West 3rd

This was my first time at a Drybar and it was a horrifying and awful experience. I was 15 minutes late due to major traffic on the 101/the canyon. I called 8 times NO ANSWER!!! Jordan the receptionist most RUDEST/WORST ATTITUDE was set there to greet us. WHAT A MISTAKE!!! She said they were very busy. REALLY?? there's 2 clients in the entire place. She immediately said they can't take me. I understand I was late but I really needed a wash so she said either a wash or a blow-dry so I said ok I'll take the wash. I was assigned to Angela who was so sweet and  did a great job and she said she had time to blow-dry my hair as I don't have thick long hair so it would be quick. This girl Jordan was giving me dirty looks the entire time and she finally stood up and yelled at Angela saying that no brush should touch my hair as I agreed to wash only. Angela told her that its ok because we still have 10 minutes to closing and it would be done and she didn't mind as I was paying full price. Mind you the other 2 girls there, were not even half way done as they had thick long hair. I started arguing with this receptionist and she aggressively came toward me and started yelling and then went back to her desk and slammed the drawer. At this point I'm thinking she's coming towards me so violently so my daughters stood up to guard me. She actually stormed out but I got so scared I thought she was headed to hit me. As we left the salon we had to make sure that she was not waiting outside for us. This is how scared we were.
I do have to say that Angela did a wonderful job on my hair and I was very appreciative but my entire evening was ruined and I couldn't enjoy my pretty hair. Nova another hairdresser agreed that Jordan was out of line and unprofessional so Nova offered me a $20.00 discount for the terrible experience I had. Needless to say I will never go back and I feel so bad for anyone that has to work or come in contact with this Jordan girl.

Hands down, would recommend Cameron, a thousand times over. Not only is he an incredible stylist but he’s also an amazing person. Thanks for my NYE hair, Cameron!

Great atmosphere, Great Customer service! I brought my 5y old daughter here. I was a little surprised the stylist had no problem doing her hair. Her hair is very kinky and tight curls!  first blow out and the Stylist with red hair is Amazing. Sorry I can't remember her name but All staff was Amazing and nice!!! We will be back! Thankyou for providing my daughter with a great experience! #Priceless

At first it seemed to be going good as was my usual experience at this place for the last 5 years every time I was in LA but this time the girl assigned to me thought she was a school teacher instead of a hair stylist !!  from the moment she appeared before me she was rude brash and abrupt giving me instructions like I was a 5 year old in school ….. now sit down real quick and lean back and hold your hair up for me ….. back in school????  …. Sure felt like it …. ! After a quick shampoo and conditioner …. Hold your breath for this one !!! Please go back and sit at the same chair we started from ….. wow!! And then…. Yep the worst blow dry ever !!! Didn’t follow instructions did exactly as she pleased !! Last time for me!!

I apparently booked the wrong type of appt and then was treated rudely for doing so and told they wouldn’t have time and then they attempted it poorly anyways. Result was a Pricey updo done poorly. Really disappointing service overall.

Drybar - Studio City

Hi there! I do love the fact that Drybar is located in quite a few cities around LA. I also love the fact that any hairstylist can work on my texture hair.  This appointment was a little disappointing. The limited parking is a killer so DO COME AS EARLY AS POSSIBLE TO FIND IT. The usual offer of water or wine was absent here. No Bueno, the devil's in the details. We women stress enough so starting this was WONDERFUL, however keeping it is CRUCIAL because it helps relax and unwind our shoulders, so you can do your best work. 😉 The stylist was sweet and she has skills. However my hair never came out so dry feeling. i normally leave with silky curls but they are working under conditions like not enough hours, closed due to water issues. These workers have enough to worry about. The job site owner should do better making sure the stylist are set up for success. Over all i won't be back to THIS particular location. Dry bar still has my  business. They really do a Amazing job 😍

No appointments past 2pm I made an appointment weeks ago for a blow dry for a wedding that got cancelled (this is the 2nd time this has happened once on the day of ) I did not receive a call or email .. not reliable at all very disappointing

On one hand, they mention having no grace period, meaning they may not accommodate you if you're even a minute late. However, I've noticed that they themselves are occasionally late, which can be a very frustrating.

I have been a drybar client and member for years and will now be canceling my membership after being turned away for showing up 6 minutes after my appointment. In my past experiences so long as you arrive within 10 minutes there isn’t an issue. In addition, met by someone at the front desk who was rude and unhelpful. In this day and age, for a company to not have a grace period is ridiculous. I will be canceling my membership and as a client today and will certainly be sharing my experience with everyone else I know who are busy, working mom’s and don’t have the ability to be precisely on time. Poor customer service and experience to say the least.

Really 1 star is too much for this place. It should be no starts or negative stars option.
For years I had all possible negative experience at this location, don't know why we at Studio City deserve this: terrible customer service, poor stylists, long waiting time, overcharging, $35 NO BLOWDRYER TOUCH service. Really, every single Yelp review is true. However, I tried to give this place a chance from time to time, hoping it would improve. Not any more. Yesterday, I had my yet worst experience - I had a special event in the evening, scheduled blow dry at 3, walked 15 minutes in the sun just to learn that my appointment was cancelled because hair stylist didn't show up! Is this for real? The receptionist gave me absolutely mean "if this is how you feel" and "there is no way we can take you", and "I don't have manager's contact info" attitude. She stated someone called me and left me a message, even though I showed her that my phone had NONE from dry bar. Instead of apologizing, she argued this wasn't her fault. Did I care whos fault it was in this situation?  In the meantime at least 10 other ladies enjoyed having their hair done. I had to walk back home another 15 minutes in the sun, had to attend my event without nice hair style, experienced worst customer service (usual for this place), what a humiliation from the place one would expect to be indulged! I honestly don't know how this place still exist and why nothing is being done, despite so many complaints and bad reviews! On the other side, I realize that if they have more customers than stylists, nobody probably cares?

Body Bar

First timer here getting a Brazilian and when I say I WILL BE BACK. I mean it. Chermaine was my tech and she did an amazing job. Talking me through it, educating me on after care and providing products. It was quick, not as painful as expected and she was professional! Cute atmosphere.

Bad business practice! Use at your own risk!

I was charged a no show cancelation fee of 50% of my service when I communicated with the owner Chemaine that I needed to reschedule because I started my menstrual. While she stated I could still come and just wear a tampon, I did NOT want to have the service performed during my menstrual. I literally just wanted to change my appointment.

Service wise, she is good and I will leave my review regarding the service. But just want to let it be known if you used a card in this establishment it is stored and you will be charged. There is not a link or easy way to cancel appointments.

I will not return back and will not recommend this business.

Definitely recommend body bar for your waxing needs. For my first time wax, Chemaine was great! Quick and pain free and she walked me through step by step to know just what to expect. Plus body bar is the cutest space! Check them out for sure

Hello Hunny Bees!!! 🌻🐝👑💕 It's your girl Hunny again giving a review of another local small business.

Chemain is by far the best waxologist. I turned all my friends onto her. She is clean, gentle, and professional. I always get a full Brazilian I've been going to her for 2 years now and she's just amazing!! Before her I was driving all the way to Columbia for professional services. Chemaine literally is top of the line.

This is Sippin Tea with Hunny Be!! 🌻🐝👑💕

I’m that girl who goes on Groupon looking for the next wax lady cause I’m never satisfied with the service I get. I’ve gotten waxed from over 10 people and Chemaine is the only one memorable. She’s honestly the best of the best. She’s very gentle and her wax isn’t painful like the others. She’s also super sweet, friendly, & fast. She’s my favorite in the DMV area!!!!

Brasilian Blow Dry Bar

Had an amazing experience! Loved the friendly, knowledgeable and professional staff. The owner was extremely nice and explained the surcharge for longer/thicker hair.  She gave me the option to upgrade to the Organic Brazilian Blowout and I don't regret it. Pedro was my stylist - he is phenomenal! He did an amazing job! I love my hair - it's silky and smooth. The whole experience was great - everything was explained, transparent and executed in a beautiful way! Will be back! Thank you

Found this salon on Groupon because I was looking for a new place and will always take advantage of a first time deal. Deise did all over color on my hair and when I got home I noticed that the dye was not placed/timed correctly from the top down (my roots are lighter due to sun/hot water washing etc) and it turned out splotchy. I called to let them know that it was not done correctly and to have them look at it to see how it could be fixed.

The tone and treatment I received on the phone was astonishing. I have never been spoken to this way by a business and the fact that she got so defensive, and also blatantly pointed out that I was a Groupon customer, makes me feel like I was an unimportant client. She said that they don’t offer fixing to Groupon users. I’m sorry, WHAT?!

If you’re going to belittle clientele for using your deal offers then maybe don’t offer them?? Lol what a joke of a business. Do yourself a favor and avoid this salon at all costs.

This is the ONE AND ONLY place to get a blowout! My hair is PERFECT every single time. They are kind, professional and quick! They can even blow out your hair without ever needing to use a curling iron. These are top trained stylists from Brazil and they care about making their clients beautiful! Just my FAVORITE place to go.  Always fast too - under an hour.

I love this Blow Dry Bar! It is the only Brasilian Blow dry bar in Los Angeles. I have really thick hair & Paulo does such an amazing job getting my hair very straight and soft without having to use too much heat. He is very patient and kind, an amazing hair stylist, and definitely an expert at his work. I most recently had my first Brazilian Keratin treatment and I’m so happy with my results. I will always come back to Paulo & Brazilian Blow Dry Bar to help with the care of my hair.

I just loved my experience making highlights  with Deise, high quality work and incredible service! I highly recommend it!

Kandy waxing spa

I have been a loyal customer for Tee for several years now and have followed her from other establishments, as well. She is very knowledgeable, and her waxing technique is nearly painless, which is rare! Her bedside manners are cordial, and she always makes sure that you are comfortable during the services. Pricing is great, and the interior is inviting. Parking is no problem either, which is a plus! I travel from NoVa, and she's definitely worth the drive!

Absolutely amazing! Tee provided me with an outstanding wax service. I called her the same morning and she kindly advised me to come in as quickly as possible. Despite being fully booked, she managed to fit me in for a Brazilian, underarm, and stomach wax while still staying on schedule. This woman is absolutely fantastic! Her high-quality wax is significantly less painful compared to others on the market. I have been receiving waxes for over 12 years now, and I can confidently say that Tee is an expert in her craft. I'm quite particular, but there wasn't a single hair left on my body when she finished. Moreover, the conversation throughout the session was enjoyable, and Tee remained professional at all times. I'm extremely satisfied and happy to say that Tee has earned a client for life. Thank you very much!

I’ve been getting waxed for 15 years & have never had a better experience! The Brazilian was fast & painless (even the parts that are normally really sensitive for me were a breeze - didn’t flinch once) Tee is personable, knowledgeable and kind.
She makes you feel super comfortable. The suite is impeccable. Very clean & beautifully decorated. 12/10. Will definitely be a repeat customer!

My first appointment at Kandy waxing spa was on 25 Aug 23. I really enjoyed talking with Kandy, she has a very down to earth personality and gave off a genuine vibe. I received the Brazilian wax service and was pleasantly surprised that the technique she uses makes the pull hurt less. I’ve been getting waxed for over 15 years and I’ve tried soft wax, hard wax, and sugaring but my experience with Kandy was top tier. If you’re looking for a good esthetician, book an appointment now with Kandy waxing spa and you won’t be disappointed.

Tee was very friendly and gentle with the wax! I have been getting waxed for years and this was by far the most gentle experience. She was quick too and accepts various forms of payment. I will be back soon!

Rhonda's Beauty Lounge

I have been going to Rhonda for the last few years and I cannot begin to describe what an incredible business she has! She is professional, kind, genuine, and she makes the waxing experience simple and painless. Rhonda is a quality person who has built a reputable business that provides top notch, trustworthly service! Her rates are extremely affordable and her customer service is unmatched. I highly highly recommend supporting her small business--a hidden gem!

I got my first Brazilian wax with Rhonda and I was extremely nervous especially with it being such an intimate area. But from the moment I walked in I felt comfortable and safe! I had such an amazing experience, it was quick and she was very good at distracting me to make the process less painful. She was very informative and very understanding that this was my first wax. I recommend anyone who is interested in getting waxed to go to Rhonda’s Beauty Lounge. :)

Ya’ll!!! Let me tell ya’ll how Rhonda is my new bestest frannnnnnn!! No seriously she is AMAZING…First let me say that this was my first time visiting her establishment. Very professional, on time service. Her space is clean and the ambiance is welcoming. There is music playing (which is a plus for me) and it smells so good. If you’re anything like me you pay attention to the small stuff. Now lets get to this wax. This was the best wax service I have ever experienced. I have only ever used organic sugar wax and those waxes hurt sooo bad that I never wanted to go back. Rhonda uses strips and honey wax and I will never use anything else after today. It felt like an eyebrow wax, literally. We talked the entire time and before you know it, I was done. She made sure I was comfortable and I learned a few things about waxing and aftercare as well. My skin is soft and moisturized because she moisturized me before, during and after the wax. Look!!!! Just go visit her. She will take good care of you. If I could give 10 stars I would!! This is now my wax home.

Rhonda is an amazing and talented woman! This was only my second wax but it was the best wax experience I’ve ever had. The ambiance felt like home and the cleanliness was remarkable. Rhonda ensured I felt comfortable and it felt like I was getting waxed by my best friend. I have made my next appointment and will be a returning customer and you should too!

Rhonda was awesome!! She was very personable and made my first time very easy!! If I had known that it was going to be like this, I would have done it a long time ago! I highly recommend her for the first timers as well as the experienced waxers. I will definitely be going back!

Drybar - Beverly Hills

I stayed away from this Drybar location for so many years because of the reviews. I drove out of my way to go to other ones. One night out of desperation I showed up and walked in just hoping I could get a dry style for my party early the following day. I was lucky that someone didn’t show up because i was able to get my hair done with no problem. Jenny was so kind and wonderful. I feel stupid for listening to these reviews because not only was the whole experience so positive, but my hair lasted a couple days and was absolutely perfect for the party the next day. I’m so grateful Jenny made it possible and saw me. She was working the desk and was my stylist. Sure they were short staffed on a Saturday night (I’m not sure why they were even working but I’m so grateful), but they made it work!

Great hair stylists,quick blow dry,reasonable prices in a top notch location

Stylist was not friendly and welcoming. Curls faded in an hour and took an awkward shape next day. I don’t recommend scalp massage its a 2 minutes nail getting digged into ur scalp and not worth it.

Terrible customer service and completely understaffed. Showed up 9 minutes late to my appt and apparently they have started a new 5 minute rule which is not specified anywhere. Was turned away as there were only two people working who were both going on lunch. Never going back.

Wasn't obsessed. Appointment was 10 mins late only to find out my stylist was sitting right next to me the entire time scrolling on her phone (I thought she was another patron). Constant pulling on my hair even after telling her I had weft extensions. Seemed in a huge rush the entire time. Didn't like the finished product. Left with a bad blowout and damaged hair :(

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