HSBC Bank plc, Sucursal en España

The architecture of this place is simply stunning! It's a feast for the eyes, with its elegant design and intricate details that create a captivating atmosphere. I couldn't help but admire the beauty and craftsmanship that went into creating such a remarkable structure. If you appreciate impressive architecture, this place is a must-visit! 🏛️🤩

914 56 61 00 The attitude of this telephone operator is extremely bad, which reduces the image of HSBC by several levels. There is no service at all. Since there is no service, I suggest that this office can be cancelled.

What is the point of this headquarters in Madrid, when there is NO consumer banking with HSBC in Spain?? And WHY are there no consumer banking branches ( walk-in branches ) of HSBC in Spain, when there is one headquartered in Madrid? I suppose this branch is only handling the money of billionaires and nobody else. I would like to know WHY HSBC has not opened in Spain?

The customer service was great from the 2 people I spoke withw, but this is not a branch, if you have a problem with your account, they won't be able to help appart of give you the customer service telephone number from your country.

Banco Bradesco - Agência 0752

Bradesco is the personification of disrespect for consumers. Inhumane service, taking much longer than the law requires. Unprepared and rude staff, everything 100% contrary to what the "beautiful" TV advertisements present.

PLEASE LEAVE A NUMBER SO YOU CAN SPEAK TO SOMEONE, WE ARE IN A PANDEMIC A PHONE ASSISTANCE HELPS US A LOT, AND AVOIDS CROWDING, THE QUEUE, THANK YOU!!

The phone appears to be an ornament. Nobody answer.

Small, uncomfortable, hot place and very slow service

Banco Bradesco Palmeirais

It has the same problem as Banco do Brasil, which only has one ATM and is not used to withdraw money

Excellent service, congratulations to Manager Lana for her commitment and support to the local population.

Banco Bradesco - Agência 0744

I was there with my father, there was an endless queue that didn't move, they only had one guy to help at the ATM and it was very slow, every month now, we get there at 8am and leave at 2pm: 00 in the afternoon, that's when it's answered. A total disregard for the elderly who stand in line until the early hours in the sun and rain and no one does anything.

Bad. To be a private bank, service has to improve by 80%. And quality service training for all employees would be good.

3 hours in a queue to make a transfer I need to talk but something

Branch with few self-service terminals. Huge queue at the conventional cashier. Management unwilling to respond.

Horrible service, for a private bank the service is terrible, people have no enthusiasm for work.

Deutsche Bank

It is not the branch, but you call by phone, an answering machine jumps and has you on hold for two minutes to tell you "at this time we cannot attend you"

Bad, very bad, the treatment at the beginning in the old branch on Calle las Armas, to get you hooked, the rest when they got off (the same staff...) already with the credit granted, haughty and contemptuous, the procedures are horrible, Exorbitant overdrafts, huge commissions for everything, bad manners, the first time I responded (correctly but firmly...) to a person older than me, and now, 2 years trying to get them to cancel an account that has already been canceled 2 times, Horrible, since I have been at ING I am a much happier man

Friendly treatment and good professionals

Banco Itaú - Agência 1498

At this very difficult time, Sobral's agency is letting a lot of people down. It's been 10 days since some people from Sobral City Hall still haven't received their salaries due to Itaú's incompetence, which didn't make the transfer to CAIXA ECONÔMICA
I ask you to please resolve this situation

Much better than the other agency, wider! Now customers don't have to wait in the middle of the sun

There are a lot of people saying it's bad, but if you see the effort made by the employees, your jaw drops.

Small agency for the size of the city, summing up a lot of people within the agency, the structure is small and there are few people to provide service

Poor service, despite the good will of the attendants. Small structure for the volume of customers and operations.

BBVA

WRONG, the ATM almost never works, there is only one person working so it is impossible for them to be able to assist you at the moment, you have to make an appointment but getting it over the phone is another story...
Thank goodness that from the app I was able to call another number and they assisted me immediately and very well indeed. I don't know why that office is still open since it is useless. If someone needs something, they better go to the others or call from the app

It is an office where if you need something it is impossible to get help, the employee who is at the table in front of the door asks for help and she solves it by telling you, go upstairs to the headquarters, the friendliness in this office is zero.

The offices open at 8:30 in the morning from Monday to Friday
Today is Thursday, it is 9:05 in the morning and they are still closed
A shame

Terrible customer treatment by the lady who was in the back office. Today I went to do a transaction and after several bad replies and no desire to work from the person in question I had to go to another bank where we have an account to carry out the same procedure in 5 minutes. It's frustrating and embarrassing with how many people want to work.

Horrible service and cashier always out of service.

It's the second time I've come and the bank closes at 1:58 and they didn't want to serve me while the schedule says they close at 2:15. If you do not want to work, please appoint personnel who comply with what is communicated to the public. On top of that, without education, he told me rudely that the bank is closed and I told him 17 minutes left. Second, the established schedule and his response is... it is closed, come Monday. What an unprofessional staff you have at this bank.

Great office in the heart of Guadalajara, with the staff who have shown me that they are great professionals, they know how to serve very well and with a lot of patience, the place is completely new and very comfortable

Just to say that they are scammers, they owe us 800 euros for more than 11 years, due to a system failure that they had in the branch, and they turned us around so as not to return that money, in addition to the fact that they are discriminators, apart from being scammers., A close relative of mine, despite several family members having an account, tried to open an account and apparently, they did not want to open it. Apart from the humiliating treatment received at the branch... a shame for the worst bank in Guadalajara.

Terrible attention!!! Sad and embarrassing, yes, I have been calling the office for days because the customer service people only tell me that the problem I have can be solved with someone from the office where I opened the bank account, I have been calling for days and no one, with I hope that someone will contact me, a week ago I picked up my new card, of which they told me that it would be in 7 to 15 business days, they never notified me anything and I thought that the card would be left at the door of my house like others banks that do that without a problem, and no, I had to go to the office to withdraw, losing a whole morning of work. Now, as I had said, I have a problem with the App and I have been calling for days, every day without stopping and nothing, according to customer service, only by going to the office can it be solved, something that seems unfair to me, with the technology that exists today, but it It's more unfair that they don't call back, I don't know if it's just this office that's so problematic, but hey, it doesn't matter, these days I'll have to ask for leave from work, to be able to solve the problem and obviously change banks, why else? of tranquility I think that the attention makes you cry and nervous…. I am angry and disappointed with this Bank, if you want to die of stress, well, you know, BBVA helps you….

It is not the app that does not work, it is the services that the bank itself offers that do not meet the expectations of its customers. As is my case, I requested a replacement card on November 11 and as of this date I still don't have a valid card. I make bank transfers to access my purchases and the transfer receipt is sent to me at the earliest with more than 48 hours. The truth is that I do not recommend this bank to anyone.😡😡😡😤😤😤

One Wednesday, 09:06 in the morning I went in to try to pay a fine. The person at the opposite table does not speak to the customer, about 10 minutes without speaking. He gets up, goes to print a document and comes back, he asked me what I was doing looking at the computer, sometimes he moved the mouse in silence... While more people arrived, all without an appointment like me. In the end a girl called me, very nice and offered to help pay the fine for the ATM. The only ATM there was with a line of 3 people... in the end I went to Santander because it had 4 empty ATMs and I paid it there. This girl from BBVA told me that they hadn't worked with cash for years, and my question is... Are you prepared for this? In my opinion, no, if you don't want to queue, put more ATMs, your position is exactly for that reason, an ATM for Castilla Avenue, one of the main streets in Guadalajara with an ATM... 😣 There are things that are not understood.

This office is a disaster, there is only one ATM and many days it is out of service. I have had a very bad experience when depositing a check, they charged me almost €80 improperly, doing it in an online account free of commissions. It took me a long time to get it back. I have tried many times to speak with my manager to carry out some operations and it has been impossible, because they always told me: they will call you and they never did. Tired of waiting, I decided to withdraw the funds and do it in another entity.

Disastrous attention, it is inconceivable that you cannot communicate with them in any way. You talk to a machine that tells you that a manager will contact you as soon as possible...I don't know when that will be!!!! I've been waiting since yesterday, today I called again and the same answer.

BBVA, not just this office, should schedule public service hours in the afternoon, at least one day of the week.
Many clients who work in the morning cannot come to carry out operations in the office.

Many days when I go, it is closed and I have to go down to the main street. Some days it doesn't allow me to deposit money...

Mejores servicios Bank

Retail & Franquicias

Industrias

Partners

Recursos