Walmart Supercenter

Poor customer service over the last 2 years. Poor product selection.  Poor srore hours. Dont waste your time or you money. They wont even price match their own stores. And yes they're more expensive. Most of all their products are non moving inventory from larger Walmart stores.

Great place to eat. Food is great burgers,wraps,salids ect. Watresses are so friendly and on point. Always filling our glasses.

The Bair walmart is a perfect example of WALMART in its natural surroundings..i had never been to a more pristine Walmart.

Just moved to the area. Really like this Walmart. Far from the largest but a lot nicer than most.

Got some apoxy and my Ole man a new knife. Everyone knows walmart is a one stop shop!

I needed ear warmers. They had plenty to choose from. Impressive self checkout area.

Sucks needs more plus size 3/4 shirts have big girls with large arms like myself. Also need more cash register open so customers can run the items or get more helpers lines are to damn long thank u Merry Christmas 🎄

Waited for 30 minutes for someone to help in jewellery department. Employee finally arrived but helped customers that had just gotten to the jewellery department and completely ignored me. Had to wait another 10 minutes for another employee to come ask if we needed help. We pushed the help button in the jewellery section at least 5 different times when we were waiting. Pretty annoying. Bad customer service.

It's about the same as it has been. I HATE that some stores are going to no bags. You have to take your own. Stupid decision. AND I wish they would get better women's clothes. They are just ugly.

Larry is the BEST door greeter ever!!  He is friendly to everyone.  He needs some kudos from Walmart.

Always convenient but need to get more cashiers up front and get rid of the self check outs and pay the cashiers more I'm sick and tired of doing what i normally do which is having multiples of one product and just scan one of the product to the amount i have!

If you go to this store with super high expectations you may be dissatisfied, however, when you think of it as a relatively small town walmart experience it's great. They have most necessities and household supplies. (More by far than hyvee for example) It's super nice to have this right down the road. I have been impressed by the cashiers as well. Of course if you are a grump they might not seem super friendly either, but a little kindness goes a long way. I have two small children and it is very rare to go through checkout without serval different employees offering to help me load things onto the checkout belt, get an extra cart, help me out, or help load my groceries. You don't find that at every Walmart. It definitely makes shopping with children a little less daunting to know that people understand and are willing to help! I have been somewhat disappointed with their fruit at times, however, there is usually at least some higher quality options. Better than having to take the kids into two stores, right? I use their pharmacy for everything as well. I am terrible at remembering refills and, embarrassing enough,there have been serval times I have just one pill left and I call in and they have gone out of their way to make sure I can get it by the next day.  As stated earlier, a little kindness and understanding goes a long way. These people are just doing their jobs. Most of them probably didn't dream of working at a Walmart and aren't getting paid what they should be. Many times there aren't enough employees to go around and many of them have to work extra hours to cover. Be a bright spot in their day!

Why have the bigger check out lanes if you won’t let anyone use them? My mother and I when to Walmart this morning and my mother had an over $400 order. She asked the lady over seeing self check out if she could open a bigger lane for her. (My mother and I like to use our own bags) The lady told her “no. We are not busy enough to open those lanes. You have to use this side”(which is the smaller self checkout side).  So I ask again. Why have the bigger self checkout lanes of you won’t let people use them?

For the most part the store is a decent place to get things you need with a couple of exceptions. A liquor purchase is an unpleasant experience. An associate has to escort you to the checkout counter like you’re a shoplifter. The pharmacy staff is unfriendly and will lie to you over the phone and when you get there to pick up your prescription they tell you something completely different.

Use this new location for our grocery pickup, and staff has been friendly and helpful. We will be returning for more items. Thanks

The staff was helpful and friendly! I found what needed easily. It is clean! I don't have to check myself out. The manager works as hard as his employees. I have see him help stock shelves and look in back for stick for customers

I have learned how to order online, and pick it up.  I can have someone pick up my stuff for me and bring it to me. ( I don't drive). When I've gone a long, the process was smooth and simple. I love it!

I live in California and the employees at this Walmart were friendly and approachable to ask for assistance.   Definitely a completely different experience than the Walmarts that I have been to in California.  Atchison, Kansas Walmart,  you ROCK!!!

Waited 30 minutes to buy a bottle of scotch that was locked behind glass. Asked 2 different workers for assistance two different times and no one ever arrived. Lousy service and worthless employees.

One of the best
Walmarts I have ever been shopping in. Clean, well stocked and employees are friendly

This place is a disaster and we avoid it all we can. 90 percent of the time they have people panhandling for money on their lot, their store is filthy and cluttered with inventory items, and multiple times the price tag is not correct. Yesterday, we went there because of a special Christmas event and did a little browsing. We saw a Christmas tree on display that my wife liked. The price tag stated it was on sale but nowhere did it say display model only. I carried the tree across the store to find out it was full price: I eventually spoke to a manager who was rude and disrespectful. It was my final straw with that store.

Watched the Deli staff purposely stock items in the wrong place because they were out of stock of that item. Asked her about it and she said she didn't care.

She intentionally filled the space labeled turkey sandwiches with another sandwich simply because they were out of turkey sandwiches.

I don't think that's professional or right. What do you think?

the WORST shopping experience ever!!! Some small man ran me over with a blue cart!! When I said ow that hurt man he hate crimed me!! I used to work at walmart for 10 years!! This is Gail Lewis!! I am a veteran of this corporation and demand not to be treated this way by short men!! Then I turn around and every employee looks more unhappy than me and I had just been ran over!! I will just go to dillons

Dropping off my daughter at #KU to start college, had a few things to grab for her, found what I needed at reasonable prices.  Good Customer Service from my cashier as well.

I was informed that I could not receive cash back for my return that I paid for with a debit card w/pin. Even though it clearly states that you can in the Walmart Returns policies. I was informed that the management has chosen to change that policy. How is that possible? No one could show me a policy that stated that the management could just change any walmart policy at anytime. I'm in town on a business trip and the customer service employees were very rude and very uninformed on Walmart's actual policies. I never spoke with a Manger.  Some kid named Jade informed me that their management changed that policy and would no longer assist me.
Their employees need to be trained better and more informed on Walmarts policies.  Hopefully I will never have to visit this store again.

Just got done with a twelve hour shift. Went to Walmart to pick up a few things and saw deals on pokemon cards. Upon getting home I found that this product is missing 2 packs out of the box. Box clearly states 8 packs and I received 6. The box looked completely intact but unfortunately it was opened and resealed. I would highly recommend purchasing products like this elsewhere.

Terrible management. 7:25pm on 12/20/23, only 2 real registers open. I stood in line over 20 minutes just for the manager to walk up and shut the line down telling me to go to another lane cause the worker needs to go to lunch. No problem, why wouldn’t YOU as a manager at least take care of me real quick? I was the only one in line (some how) What a joke of a manager tel hey have this evening. And she had to be tracked down cause she had her head up her butt unwrapping a gift out in the open 😂

This Walmart gets 1 star because they don't allow RV parking. Having signs everywhere. Sad.

Went to purchase a cooler that showed in stock on the floor. But of course it was not. Guy in the department said that online is wrong and they have none in stock when his hand held said he had two. When we point that out, he said oh yeah let me check the back. Come back faster than he left and said they don’t have any.

Went to customer service and they were just as unhelpful.

I ordered some face masks for the winter for two young boys and we received a car cover when we opened the package. I went to the Walmart shown in the picture and the lady in the service area took care of everything refunded my money including postage and refunded my credit card.

This wal mart had a lot of good deals. The store was clean and the staff was friendly

I've been a bit surprised with the art supplies that is available here. No not in a bad way; in a good way.  so I'll keep going here for my art supplies. Now I do have a  wish, I wish they would carry more oil oil painting supplies. ? Will they? So let's wait and see.

This Walmart has been modernized. While I don’t normally shop at this particular store, I came here because the one I normally go to is still in the process of remodeling. It was pretty easy to find what I needed, and the lady watching the self-checkouts was pretty helpful. Again, I’ve said it before, sometimes I like Walmart and sometimes I don’t.

Too many giant cart by Employees parking in he middle of isles.  Alot of large bottled water aren't brought forward. Top shelves are to high. Stock on top shelf small items need to be restocking the same lower shelves that are out.

One actual cashier that was closing their register at 7am and grumpy as hell. If I wanted to work as a cashier, I'd apply for a job! I had a full cart and one item didn't scan correctly. The lady supervising the self checkout acted like I was trying to steal something! $400+ in products and I'd try stealing a $2 item. Give me a break. Beeping everywhere so it sounded like I scanned my item too. Next time I'll just leave everything if it's just self checkout only. I'm not getting paid to do there job too! At least try not being so damn rude. Good grief.

I was overcharged multiple times for items that did not ring up correctly at the listed price. Whenever I call to address this, I was told I would have to come into the store to take care of it. I do not have additional time to have to make another trip to receive a refund on something that was not my error in incorrect pricing in Walmarts check out center. This is a very common issue I have when shopping at Walmart.

My experience at Walmart on Boardwalk today:
I showed up on my way to the airport to buy an electric razor and everything was under lock and key. While I might understand that that is done to protect the merchandise, most of these things come in boxes that are 4x8 in and not easily put in one's pocket.  Add to that the fact that nobody in the store had keys to the cabinet. Four associates tried to open the cabinet and could not, so I ended up having to leave without a razor and having lost about 25 minutes of my time. If you look at the picture, I fail to find something I could put in my pocket and walk out of the store with.
While I am not a frequent shopper to that Walmart I'm probably not going to go back there unless I really need to because chances are it might be under lock and key.

Wal-Mart Corporate really needs to take a close look at the downward direction this location is taking.  The overwhelming consensus from the surrounding area's customer-base is "The Boardwalk/Kansas City Wal-Mart Store #2857 is Dirty, Unorganized and has become a breeding-ground for a Less Than Favorable Crowd, regardless of the time of day".  Comparatively speaking, the Wal-Mart Store #1120 located in Gladstone, MO has quickly become the location of choice.  Clean, Organized and a Much More Enjoyable Shopping Experience...

Always a fun trip never know what u may see & experience. We counted...30 empty check out lanes, 7 so called shift leaders, managers talking & screwing off, & only 1 staffed check out lane w 10 huge full carts waiting. Good thing we only had 8 items & all of the self check out lanes were open. What exactly are we paying Wal-Mart front end help to do? Because it does not have anything to do w helping the public or customer service!!!!

The Asian gentleman with a thick accent (didn’t remember his name) really went out of his way to help me find what I needed, which I really appreciated. Everyone there’s seems very friendly. The reason I’m not giving 5 stars is because almost all of the products I was looking for was in the wrong spot and therefore not priced correctly. This poor man was trying to rearrange everything into the correct spot. Employees that are stocking need to double check that the items are in the correct spot instead of just throwing them in wherever they feel like and creating more work for the rest of their employees.

Huge thank you and shout out to Riece in electronics on Black Friday this evening. He was so kind and helpful. Black Friday shoppers are crazy and aggressive. You could tell he had a long day today being absolutely bombarded by customers. He had a huge line of people and he handled it gracefully and was so nice to everyone. We purchased an Xbox X series and a 55 inch TCL Roku TV around 8pm. He went back and got us our requested items as quickly as he could and somehow managed to deal with everyone else in line with a smile. What an outstanding human and employee. I'd be happy to encounter him again and I wish him the brightest of futures and the happiest holiday season ever. It is so refreshing to encounter a Walmart employee with such kindness and patience. He had such a light-hearted demeanor for what a crazy day he must have had, and I think management should know what a great job he's doing.

Very clean, well lit, great signage, and even helpful employees when you can find one. Although some people don't like self-checkout, I prefer it because it's quick, easy, and I can make sure I'm being charged correctly for each item. No complaints.

I have had some amazing customer experiences. I have staff offer to walk my bags to my car!  (From garden to other side of building where I was.) 🩷

The pharmacy on Alden - superstars! They are friendly, helpful! And the pharmacist - top notch! Helpful, kind, thorough on questions. 🩷

Please remind your employees that are filling online orders, to respect the customers that actually came in person to shop. You have many employees that will stand in front of you to grab an item, block you, don’t say excuse me and get frustrated if you need help finding an Item… you get a loud sigh or grunt…. Customers in the store should be #1, not treated poorly for shopping in person…. They really need a reminder of this. The employees rudeness definitely forces you to make a decision to shop other places instead.

When I place an online order, I noticed my order history and I get so frustrated knowing there have been times I placed Photo orders at this Walmart and they were supposed to be done within an hour or a set time. I would go pick up the photos, invites my order and you have to track down somebody for photos and your photos are not ready. My photos were never picked up And I had to waste gas and time to go get Photos that we’re not there when they said that they would be there. I figured they would have refunded me for not picking up the photos that they had promised that we’re not there. They never refunded the photos , the Walmart is very dishonest And it seems to me customer service is lacking. I have called about this before and my call always seems to get lost in the Walmart system. Also, my eye add, they are doing self check out yet. There is no one to answer questions that they should know. It’s funny how you would think they would put the employees that would be doing check out out on the floor so you can actually get some help finding things but nope you can’t find anybody either when you need help locating things or have a question.

I love this Walmart💙 Their staff is great, curbside pickup, too. If you are looking for a shopping mall kind of Walmart, this is not your store. I really like that it is smaller, so it stays clean, and you can find what you need quickly. When you have a toddler, shopping is difficult and takes longer anyways. The employees are quick to find, and they will try to find what you are looking for. Thank you😃

I go places to buy things, and I don't deal with anyone or employees but still asked at check out if I would like to tip... I don't mean this is happening in walmart  but the online order should be allowed to tip bcz someone took the time to look around and gather my items and then the same person or a different person took the bags to my car. I was surprised to know that they can't accept tips by policy. Or maybe is it good for employees so they won't consider them tipped workers and reduce their wages.. again America on papers never like reality

Asked for 2 plastic instead of dragging a cart for 2 items, a cart that just looking at the handle makes me sick as how stick and dirty it is...they felt I am suspicious,  bcz this nation is terrified from anything and nothing... I look around me and I see some smart Walmart detectives watching me...I placed a bag beside me, walked 3 step grabbed something and turned back the bag is gone... I asked who took the bag that answer was insulting... clean the God carts instead of acting smart..

Sorry and restrooms were clean. Liked that they had plenty of love cashier's. I refuse to use self checkout and only do so when there is no other choice.

Nice friendly place to shop. Clean restrooms,  I went in for mrs. Wages canning supplies ..but they were all sold out. But they did locate me to another Walmart store that had it. Was a bit of a drive, but at least my tomatoes/ cucumbers got done in a manageable time.

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