Walmart Supercenter

For the most part is a good location. It can be difficult at times to locate an associate if you need something. Always found it best to call the main line while in store and request help.

Usually pretty clean and stocked up on most items. On weekends there is never enough check out lines with cashiers open so you always have to wait for an extended amount of time to get checked out. The cashiers that are working  try to get you checked  out as quickly as possible and are almost always friendly.

We asked for assistance in finding an item.  The woman couldn't be bothered.  She pointed to the general area of where it should be.  After looking again and still not being able to find it, we left without the item.  The cashier only spoke when she had to ask if we wanted a warranty.   I know it's only Walmart, but I felt extremely unwelcome.

I don't know who paid for the 3.9 review average. That's false. EVERY single time you walk into the Richland location, expect boxes piled up in the aisles and poorly stocked shelves. What's this translate to? A management problem. Would be nice if you'd fix it.

Bought Walmart plug-ins.  Bad decision 😪!!! You can't smell anything at all. So don't waist ur money on them.

The store isn't always clean.. But, I really like the employees! They are friendly, helpful, and down to earth. I visit the store frequently, and honestly I can't tell you any time in the last few years where someone has been unkind or rude to me there.

...Well, I can think of an experience about a year ago where the manager wouldn't let me return a stuffed animal from a holiday because supposedly they had only a 30-day return window or something like that (I can't remember the details now, I can only remember how she treated me.). She said that signs were clearly posted, but I never saw those signs. That was frustrating to me, but that experience is the exception to the rule. I enjoy going to Walmart... For the people and obviously, for the prices.

Oh...yeah... The only thing I really, really don't like about Walmart is that they allow some really skanky images on their perfumes or their muscle drinks or posters, etc etc! I know that this problem isn't limited to Walmart, and unfortunately most people don't speak up, but I always speak up when I see things! And I hope you will too!

So the ineptitude of the employees at this location is beyond belief. Stopping my son for stealing and wouldn’t you know it he paid for it all and you were wrong! Your excuse is “you mixed him up with someone else”! Shame on you! Train your employees better! Stop being homophonic and racist. You and I both know you were profiling! I will no longer be shopping at your stores. I will be sharing on social media, with friends and family as well as the news! Do better! You would think with amount of videos out there showing when you are wrong you would train your loss prevention team better! Screw you and Ba Hum Bug!

Not a huge fan of how they have rearranged the store.  Don't really feel like there is a rhyme or reason to where they put everything.  It's almost like they know the areas that people need the most and stuck those in the farthest corners so you have to pass all the non-necessities to get what you need.  And the floor staff now seems so busy doing online orders that they forget about the real life customers around them.  But I STILL LOVE the cashiers.  They make my day.  They are so kind and talkative.  I prefer waiting in a longer line to see them than doing self checkout just because they are so great.

Two times I have ordered tires online only to have Walmart tell me AFTER I ORDERED AND PAID that they don't have the tires in stock. Last time I needed the tires soon. So I tried to cancel the order and went to a local tire shop. Ten days later the tires showed up. So I had to haul them into Walmart and return them. This time I ordered and paid only for Walmart to tell me half an hour later that they don't have them in stock and they were canceling the order. To add insult to injury, they had already changed my credit card and said that it could take up to ten days to refund my money. REALLY?
On top of that, I used to always get the road hazard warranty. However, last time I took a tire in to have a hole patched they ruined the tire. They gave me a tire to replace the ruined tire (of course they charged all the fees they could on the "free" tire) and I had to buy a new tire for the other side since the tire they "gave" me didn't match.
So, Wally World, if you're reading this, understand that I have been buying tires and road hazard warranty for decades...not any more...you lost me as a customer. Three strikes and you're out!

Always a good experience for me at Wal-Mart. This day I needed keys made. The kiosk was easy to use and a small variety of keys were available so you could personalize the key. Shout out to Lance! He checked us out and was so friendly!

Seems like they are back to full staff unlike a few other stores, the shelves were full. Had an employee ask about a shirt I was wearing that lead to a nice conversation. That was unexpected. I asked where "z" rows were located, quickly the employee have his best guess but looked it up in his phone... a second employee walked up and was able to tell me exactly where the item was I was looking for. Honestly never had that kind of help at a Walmart.

If i could rate 0 i would. Absolutely no care about anything. They might as well not even have a pickup call number, or pickup at all for that matter. When you do a pickup order and get there call the number and no-one answered after 49 calls. Then you tell someone and still wait almost another hour. I could have gone in and got what was ordered myself and gotten it back to work.

The gates to the lawn and garden center have been closed for weeks. After going in the main entrance and walking all the way back to the far end of the L&G center, picked up the items I needed, then walked back to the self check out, it items rang up incorrectly. If that wasn’t bad enough, the lady at the self check out didn’t offer to correct the price

This Walmart is so ghetto & the employees at self checkout are useless! It’s always the employees that are my color that have the worst attitudes. They don’t greet you and act like don’t see your light going off for help when they can see on the telson. This place is very much like the Walmart on hwy 18 in Jackson!

I have been a patron of the Pearl Walmart ever since it opened. The service is always beyond tragic, but this last time they accused me of shoplifting and demanded to go through my purse! I said, "Sure! Here ya go, have at it!" To which the embarrassed employee rolled her eyes, and walked off in shame. They must be hard up for good Loss Prevention Officers who actually know what they are doing. I will never be back to Walmart. I am also writing a strongly worded letter to headquarters.  I spent over $800 at Walmart on my last trip. Only to be accused of shoplifting. TRAGIC!

We went  to go Christmas shopping and we use our app to check for prices when we go to the cashier none of the prices match with the app apparently 90%of the prices where only when pruchase online what is the point of the app then? just price match what your app says other Walmart stores have done it for me before it’s literally your app. I’ll just shop at target at least they do have offers and the app it’s actually helpful.

Very friendly staff. Shelves are well stocked. Checkout is very smooth with new self service registers. I shop here often and would recommend to new families in this neighborhood.

Looked a bit different and packed the eye patch we needed for an injury that other locations carried. Though, I love all the discounted items from the holiday here.

I made an online order for pick up, and when I went to go get it, the order wasn’t ready. I spoke to three people asking where my order was and they kept telling me that they were going to bring it out shortly. 50 minutes later, the manager finally walked out And told me they lost my order and gave me attitude. Ridiculous.

Helpful employees but, I deal with price errors constantly. I always have to call someone to correct the price in self checkout. Someone has to double check if prices are correct. Photo included, while humorous, shows how bad most of the store is.

Multi BILLION dollar company, and the shopping carts are in atrocious condition. Sure let's update the store but not touch the carts. Embarrassing.

Obvious illegal price gouging going on too.

Let me begin by saying this is absolutely the WORST of the WORST place to take your car in for service! I took my Jeep there for a new battery and the service was horrendous. It took them almost 15 minutes to come talk to me while they were all laughing and joking around in front of me. Months later I take my Armada for a oil change at 6:00 pm and immediately a employee comes out and says we’re closed mind you there was no cars being worked on and I reply with don’t you close until 7? He replied with well we have to clean and want to go home too. I proceeded to speak with the manager and he made him do the oil change. On my way home I notice my engine is ticking so I pull over and check my oil only to find out they put 5 quarts when it needed almost 8. I go back the next day and speak to another manager named Luis who told me, “mistakes happen they’re human too but I can give you a $10 walmart gift card” and I told him I didn’t want that I wanted my oil topped off and he finally accepted. Yesterday I took my Alrima to get a new battery and at 5:55 Luis the manager came up to my car to say they were closed already because he was sending his techs home already. I proceeded to go to the Walmart by Cielo Vista and they did a great job and even told me a lot of people go to them after having the same experience with Luid and his Techs. Walmart do something about this!!!

My Horrible experience was on Nov 1st 2023 around 9:30a.m. I walked in & walked straight to the meat area. Finally found the floor freezer that had a minimal amount of brisket. The brisket looked horrible. Too much fat cap, not enough meat. Looked around for some employees for assistance & as usual for Walmart you can never find help. Saw 2 gentleman walking by. I asked if they worked meat dept. And of course they didn't they asked What I needed. They would try to help. After I explained they said they didn't know. I asked if they could get someone to help. They went to the meat area & supposedly talked to someone & they said he'd be right out. 10 minutes later the gentleman walked out upset & went on break. I just stood there till several workers saw me & Sudbury offer help. Then finally asked what I needed. I didn't explain & they lady just agreed with me. I asked if she was sure or just said yes to get me out of her way.  Turned out the brisket I got was a waste of money because it was bad. $50 down the drain

A great place for all your shopping needs. The store feels pretty clean and is well organized. They have a good selection of clothing for the whole family. We needed a bike for my son and found some pretty good options. In the grocery area it was very well stocked up. We don’t visit often but when we do, we usually stock up on the essentials a always get good prices here.

Waited an hour at the changing oil lane for someone to help me or tell me the wait time. Then I’ve been told it will take two hours to change oil with just one car in front of me. They told me to come at 7AM if I want to be served quicker. Well that was a lie

A day after my visit for a new tire it is extremely obvious that a rotation and balance was not done. Therefore the charge was bogus and should have been refunded but the manager and employee argued with me about it. If you want honesty and trustworthy mechanics,  I would avoid this place!

Double charged me for one item that I purchased here.  Casher refuses to fix her mistake, never apologized, and just told me that I have to go to customer service to get it fixed and they did not care.  I deserve to be treated better than that and they should fix their own dog gone mistake at the point of sale and not inconvenience the customer for something that is their fault.  I finally got it fixed and got the overcharge amount refunded, but it was a royal pain in the butt.  Everyone makes mistakes, but arrogance and lack of humility is inexcusable and such behavior shows laziness, stupidity, and cowardice.  There was no apology and only rudeness.

I would use the self checkout for now on so that way, I will be charged the correct amount for merchandise I purchased.  Everybody makes mistakes, but not everybody is arrogant and rude and uncaring when you point it out to them and many would have fixed it and made it right and apologized.

Only problem I see is no dresses for older women..Seems like the clothing is geared more for young ppl and I know there are many women who still wear dresses...They need to add dresses and change up just gearing towards the young women...It's a shame stores have gotten away from older women's dresses because it leaves much less choices and not everyone wants to order offline for dresses...Wished Walmart would go back to the days it catered to all in clothing and not just the young...Bring back modest dresses too...Not the kind that looks like someone standing on a street corner

Compassionate this is the first Walmart that I have gone to that. When you enter the first door there are seats available to sit down and rest where there is air condition making it very easy for the disabled people, usually the seats are all near pharmacy, All of the staff that I came in contact with was very kind and friendly. Very concerned about people. Keep up the good work. You are awesome!!!

Waited 30 minutes to get in the dressing room at the 20 minute mark asked for a manager he refused to come speak with me said he was in a meeting. Apparently his name is tyler

It was a good visit always a smiling associate and always ready to help when needed

Let me just say WOW! I was instantly blown away by how clean and organized the store is. The produce amazing! The kids clothing super organized and well stocked. Every section of walmart was extremely well stocked. Bravo to the workers and store manager for keeping employees happy to work there and keep a huge store clean.

Always organized and clean! I think I'll always prefer their grocery side to their goods side, and their succulents are always pretty cheap and well cared for. So sad to learn my favorite greeter Estephania won't be working anymore though. She always made my day and would even come out of her way to say hello. Going to miss her a lot on my visits...

Did our shopping as usual. When got to check out noticed no bags to put my food in! I asked the guy that works there and he said that they are out of BAGS!! What?? When we came in it wasn't mentioned?? I have lots to say but not enough room! I was really feeling for that handicap that had full carts:(:(!!  WALMART FORCING CUSTOMERS  TO BUY THIER BAGS TO PUT GROCERIES IN! WHAT other choice do they have?

Bought a bag of frozen shrimp, only to get home and realize it was full of green and white mold, literally the entire top of it behind the label was full of it, the smell was absolutely horrendous, tried calling the store and tried getting ahold of literally every one of 9 options they give you through their automated phone service and not one answered.

Gross, 10/10 won't be buying any form of seafood from them again.

We about to pay when some guy tried to rush us and I'm in a mart cart then I told him EXCUSE ME!!!! THEN he took off running out the store I asked an associate ( River ) to please get the supervisor and all he did was stand there, how do you expect to control what's happening when you're not doing your job

We are painting the wall to our privacy garden and needed painting supplies, and this Walmart location is very close to our house.

We must return as it is clean, organized, and we found every single item on our long list!

I also found some adorable Sam & Libby shoes on clearance for nine dollars! 🤩

Do not use this Bakery.
Ordered a birthday cake 1 week early and paid for it.
The day of party/pickup they never made it.
Said the cake decorator quit.

Was there shopping this morning and I was in electronics and I needed assistance. I saw an associate moving around some TVs and changing some prices so I walked up to the associate and I said Miss can you help me with electronics she snapped at me and she said no associates name was Rosario. This will definitely hinder me purchasing electronics from Walmart in the future.

Brand new Walmart here on the west side! This was my first time visiting this Walmart Supercenter since it opened last year. It's very organized and has everything you could need. It has the newest Pick-up service which is a cool feature. Another plus is the price scan machines placed around the store. Very clean and friendly staff! Check it out if your looking for a quieter alternative to Mesa Walmart. I also utilized the gas station that us now open in the parking lot, it was convenient and cheap.

Worse costumer service. I tried to cash my check but the girl didn’t wanted to help because of my ID. She was rude and unprofessional. I when to another Walmart and they helped me. She need to get fired is not the first time she acted like that.

Overall, the process for in-store pick up was very easy and so convenient. I had never utilized the service but was surprised at how simple it was. I was able to find the products and the quantity I wanted online and was promptly emailed with a confirmation. I was also given an opportunity to update the order in the event that I needed additional items. I received an email when the order was ready and the staff delivered the items a few minutes after I checked in. It was a great experience and I’ve continued to use it with the same great results. I couldn’t have asked for more! Great service!

Walmart everywhere is dirty. The employees try to avoid you and I got tired of spending $10k a year only to be treated like a theif. I'm not. And you're quick to call police on innocent people. I'm hoping you go by the way of K-mart. I guess I better not ever wear a helmet in El Paso Walmart... You'll call the police and have me trespassed.

I went to buy some legos for my family as a fun activity. I processed to check out and I used a coupon code to purchase them and it reduced the price. A employee helped me put the coupons into the machine to pay and then I went to the fore and an employee saw my receipt and proceeded to yell at me and tell that I did something when on the receipt it clearly showed that I payed for a Lego. They proceeded to take me to customer service and the manager there started yelling at me on what I was gonna do with the legos and how I did it when I showed them clearly the coupons I used were verified. She called me a liar and said I was being hostile and called a cop on me and he even saw I was calm. They eventually gave up because like I did nothing wrong they gave me a refund for everything I bought and she said we could’ve bought them full price and changed her mind and said we can go back tomorrow and repurchase them. She then told an employee to tell management that she actually does do her job. Her customer service was really bad and she must’ve acted this way just to prove herself to somebody. I was innocent and they knew I was that’s why they didn’t arrest me or anything. I will never be purchasing from here again.

Great and outstanding friendly staff. Help me find exactly what I need. Took a long time to find something I was looking for. Thanks!

Quick service with grocery pick up and verified both my items and substitutions they made. But I guess maybe they were joking around and accidentally called me after they loaded my groceries (caller ID said walmart grocery pickup) and all I heard was laughing and screaming on the phone, I thought I forgot something and then I asked if they meant to call and all they did was scream and hang up, they could've at least apologized because it's not a big deal, I just found it odd.

Paris Banh Mi - Mt. Washington, KY

At Paris Banh Mi, the staff was friendly, accommodating, and patient with all our questions about their coffee options. They helped us make informed choices, and the drinks we ordered were absolutely AMAZING!

For anyone in the Mount Washington area looking for a delightful sweet drink and delicious snack, Paris Banh Mi comes highly recommended. Their excellent service and delightful offerings make it a must-visit spot!

Mt. Washington is so lucky to have this place. The food is unbelievable. It sure beats the usual burgers and pizza around here.  If you like something different then give them a try.

Love love this adorable restaurant!! My favorite drink is the coconut slush with pineapple jelly! The service and employees are amazing, always smiling. I’m so excited to have this restaurant  in Mt. Washington, instead of the same old same old fast food restaurants with the same kinds of food!

So delicious! Reminds me of Bahn Mi Express in Brussels. Just need to add rice bowls and I’ll make it 5 stars.

It was a slay of an expierence. Great service and even better food. 10/10 would recommend. I had three guys named Viet, Max, and Charlie and they were the nicest. Very great workers and very great store!!

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