Shell

I have been getting my car service/gas/propane at this shell for years..they are always helpful..needed a tire plug today,they were quick and prices are still reasonable...

Hands down WORSE gas station I have ever been to in my life. WOULD GIVE ZERO STARS IF I COULD Guy was so rude and unprofessional refused to allow me to get gas because I forgot to put my loyalty number in. I’m sorry but with gas being $5 a gallon I need my 30 cent a gallon savings . He said it was too late and refused the reprocess my transaction or let me use the pump outside he blocked transactions for both pumps. Gentleman even offered to pay for my gas he wouldn’t let him. He said gas station was closed and locked the door . I’ve never experienced such poor customer service ever in my life . GAS BUYERS BEWARE OF THIS RUDE EMPLOYEE AND CHECK OUT OTHER BAD REVIEWS. Apparently has history of being rude and unprofessional and shutting gas station down when people are using the pumps.

Absolutely terrible and rude establishment.
The rude gentleman who works there,  shut the gasstation down while I was pumping gas.
After that , I checked my balance after pumping my gas in the dark and I was overcharged.
I walked up to let the gentleman know what happened and he shoed me off.
This is after ignoring me at the window for 5 minutes.  He finally said "My gasstation did not over charge you! Call customer service."
(Customer service should also get a bad review on account of having insufficient prompts to speak to someone)
Featured below is the absolutely ,unfriendly and non customer oriented owner. Do not visit this place unless u enjoy pumping gas in the dark, or bad customer service!

Had my car towed here after it died on the highway. After identifying the problem, the mechanic found out that the alternator was part of a recall from Chrysler. I wasn't aware of this at all and would never have known if I was not told about it by the mechanic. I expect a lot of places would have gone ahead and done the work so they could bill for it, but these guys were straight up telling me I could get it repaired for nothing at my local dealership. Trustworthy people are a valuable commodity.

Good propane service good behave with customers clean and good service Thnk you

For the past several years I have visited this shell gas station for the car wash only. I thought the price was reasonable and the car wash was decent. However when I visited last week November 2023 I was not satisfied, because the car wash did not dispense any soap. When I bought this to the attention of the manager on duty pictured above, she simply asked "what do I expect for $9 ?" My response to her was " I frequent this Shell gas station at least twice a month and this has never happened. " She kept repeating that this was a $9 car wash and denied me a refund or another car wash. I suggested that she could witness the lack of soap if she allowed me to drive through again. I did call Corporate and I am waiting for a response. Stay tuned, meanwhile I will visit the other Car Wash ( Whip Cream) right down the street. If you visit this car wash beware of the lack of soap.

When the pump tells you to “see cashier” and the cashier is a complete JERK throughout your whole simple interaction. This place is TRASH. The pumps don’t work and the place is a rip off. Hopefully someone buys it and makes it a nice establishment like it once used to be.

Stopped by the shell gas station today. Inside they have SUBWAY'S SANDWICHES. Good spot to grab some gas and a sub with coffee. Excellent Double meat subs available.

Employee walked to the door and locked it as we were walking up to the door at 12:40 today to come in. We are a family with two small children who needed to use the restroom and get some snacks. This is NOT open 24 hours! The employee just walked back to the register and stood there, ignoring us.

Excellent gas station. Clean and nite. Very good car wash.

Literally the worst gas station. Old machines. Clerk barely speaks English. You’re better off going to the Shell across the street.

-10 stars. This fraudulent place doesn't start pumping until you pay more than $1. I will 'never' visit again. I suggest you do the same.

This Shell off Crain Highway and Old  Marlboro Road also has a convenience store. Stop in, get your snacks and finger foods.

This Station is large with its space easy to park the car and more than the cleanliness its shop is well supplied with essential products for a traveler.

How you gone fix my car 2 Sundays ago (11/26) charge me $400 and then for the same issue to happen randomly then claim yall couldn’t even do anything about it the Saturday afternoon (yesterday 12/09) I brought it back and then claim ya closed the next day (today 12/10) on a sunday?? Yall must pick n choose which Sundays you’re closed I smell an attorney general complaint. I need my car but here I am car less. I ain’t never had any repair issues with yall up to now. SMFGDH pos

I've been sending my cars trucks there forever I know the owner personally he's a good guy is fair this last time I sent my car there to get two tires and his inspection done and I need a back brake pads and I  lifted the thing up in air with him looked at the pads

and I needed it he's never charged me for anything or extra work and I'm a mechanic from a long time ago and I just don't do it anymore I'm too old

Inspection scammers. They take your money, write a bunch of things that's not even wrong with it, then ignore you when you ask for a list or price. Bottom line, they don't want to pass you, because they didn't even take the wheels off in the first place. They're so busted. Said a wheel bearing seal needs replaced, because they saw oil. Well, it was replaced beforehand!, so busted!

DON’T GO FOR VEHICLE INSPECTION.
They are scammers dropped my car off in the morning they had it all day and was never notified when it was done. Was told it failed but would pass if I gave him 25 dollars more.

Stopped in for some blunts. Price on the pack of dutches said 2 for 99 cents. Was charged $2.29 lol. Gas was 10 cents cheaper across the street

This store has made great changes . From management to cashiers . The store manager does a phenomenal job . Foundation starts from the top . I see the changes going on please keep this team of people.  They all does a phenomenal job . The store Manger makes sure her customers are satisfied. I personally see the changes.  I live this location!!!

Doors locked at 11:52 PM. A sign on the door said only accepting cash due to system down. Employee told me when I pulled the locked door the system is down. I told him I have cash and he ignored me.

This place is really convenient and the staff here is friendly. Shout out to my favorite girl working here Nina aka Nina Ross. Always helpful

Got gas from my local shell location on Richie highway across from the DMV on may 4th. Only to find out that shell’s tankers filled every pump up with diesel fuel. For those of us that got it. It has ruined our vehicles. Several folks have reached out to shell about this issue only for it to be ignored and told it wasn’t their issue or fault. Posting this to help keep folks aware and maybe get this company to take responsibility for this issue.

3 of the pumps didn't read my credit card, price way too high.

It is always a pleasant experience. The manager is always nice, and she greets everyone that comes in and out she is very pleasant. The car wash is good the prices are competitive.  Don't forget to use your  rewards Phone number.  Discount on gas and once in a while free stuff.

I wash my SUV frequently, at least twice a week. I choose $7.00 car wash which was the middle choice. This is the worse car wash in SoCal. Vaccum is not included in price. The suction of Vaccum is extremely poor. Gas prices are not as cheap as Arco or Costco but they are inline with other brand name gas stations like Shell and Mobile in this area.

They do not have diesel!  Their website might say they sell it, but they do not.  Only 3 standard 3 levels of gasoline.

Clean location, lots of space.  Wasted a trip here trying to fuel up the truck.

this my go to stop from venture to Pasadena.  clean . very good gas prices.  the employees are fantastic and super friendly.  and easy access off the 118.

This is one of the best gas stations I've ever used in the country, and I've used them in every state in the lower 48. It's modern, includes a mini mart, and car wash. It's located on Yosemite Ave just north of CA 118 with easy on easy off freeway access. In addition to all the above,  it's always the lowest prices in both Simi and San Fernando Valleys

Mhills of of e as sternof

A great place to get some gas for your car so that you can travel on the highway.

They were nice and it is a well stocked store and a convenient location with a Subway inside 👌🏽
We also have gas and a water and air pump outside.

Scamming card readers!  These clowns in towels are stealing your $$$

Viral video of card skimmers being used inside this station.

Put $11.01 into a cargo van rental at this shell station. The next day, I noticed six additional charges totaling over $260. Bank won't help. I filed a police report. I've written to Shell's corporate office with no response. I believe this gas station knows about the constant card skimming and could even be involved with it. DO NOT GO TO THIS GAS STATION! Read the reviews: THIS IS A COMMON OCCURRENCE!
UPDATE: I called the number and, while the young lady I spoke to was pleasant, she offered no help. “This is a bank issue.” I think it’s also an issue that this specific shell station is AWARE this scam is happening and has done nothing to stop it. I’ve now filed a complaint with the BBB as well as a police report.

On July 28th and 29th I bought gas and both days my credit card was charged falsely for fraudulent charges for over $600 dollars of gas of which i did not purchase, and it was chipped cards. These pump are hacked and stay away from this gas station.

In swipe card pump gas out would've liked to wash windows but no squeegee joint no other complaints I'll be back

Like other review gas pump is compromised if you use credit card it will charge 3x or 4x. merchant will just laugh about it and not going to do anything. Merchant not doing anything about this.

Excellent customer service
Everyone who works there has a great personality
Great place for lottery, scratch offs, horse racing,snacks, drinks

The man is rude. When hes there the store is closed a lot. He picks an chooses who he wants to let in the store. Pulls out a stick when another employee didn't hear him and slammed it on the counter. He should be fired, Just my opinion. 0 star's.

On 11/10/23 at 11:53 am had left my phone at the counter and when I returned the nice lady over the counter had it. I am thankful and grateful.

Got there right at closing time. Went to get something from inside, cashier motioned they’re closing. Ok. Needed gas too- so right as I was paying at the tank, he killed the pump.

Not saying it’s the most awful service/courtesy I’ve ever had, because that would be saying a LOt- but at the same time can’t think of anything worse, either 🤷🏻‍♂️

Look at the reviews- they speak for themselves.

Went there a couple of days back. The lady out there was so polite and she behaved so well.

please who is the owner of this gas station?  fire an employee who worked on 7/7/2022 this day he is 100% racist he doesn't know how to talk to people 👎🏼 I don't live there, I just stopped for gas I have never seen such a person he treats his customers very badly, my English was a little bad, but I understand English well, he told me why I live here in America if I have bad English 🥺 people like this person are not needed in America 🙅🏻‍♂️ I saw a person for the first time 🤦🏻‍♂️ please fire the worker he is not a good person 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼

I had my first breakfast sandwich at the dash in Shell gas station in Edgewater Maryland and I was honestly impressed. The sandwich was perfect. It was hot made fresh and quite delicious.

I really like this place. Decent, inline, gas prices.....the quick shop is always spotless clean, and the hot food selection is surprisingly very tasty, nice job.

It's a gas station... it's fine.  The Fuel Rewards app is garbage though.  Today, it said I'd get 75 cents off per gallon, only got 10.  This is the 4th time it's lied to me.

Convenient stop. Pumps are always working just enough space for cars, vans, and pick ups.  Not suitable for vehicles with trailers of any kind.

Good location if you're traveling North on Route 2, but a bit tricky if going South. 20 cents of Premium Tuesdays. 5 cents off/gallon if you join the app. Staff is friendly.

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