Volkswagen

Better location than before. Always great service!

Shell

Looking at the dozen of people just sitting and standing around the pumps and the small lot,some passes out at the pumps blocking cars from filling up you would think it was 1991 at the hight of the crack epidemic. What a damn shame!

I find this station's prices competitive and most times, lower than other major stations w/in 5 miles.  While the property attracts a lot of "foot traffic, for the most part, I feel relatively safe.

If this is the gas station that's located on Wheeler and Southern avenue only thing I can say is be prepared anything gos  and watch your back while you up there 🤷 I gave it two stars because the gas attendance is always nice

Unsafe location, drug addicts homeless and mentally unstable individuals. Not safe during the day nor night you never know what will pop off. Very violently active place

Too many people hang out up there Safety is a issue for me.

Stopped in here today because my car was making a weird grinding sound. I thought maybe there was debris trapped underneath it but I couldn't see anything.
The convenience store attendant walked me out to talk to the mechanic who said they would put it up on the lift and take a look underneath. It was VERY busy with every bay full but they got my car in there pretty quickly (~20 min). I was waiting on the sidewalk in 90+ degree heat, the convenience store attendant came out to offer me a seat inside in the A/C. So nice!
Turned out I had some branches stuck underneath the car which they were able to remove easily and see there was no damage. Best part- the mechanic refused to take any money for the repair! He just asked me to please come back sometime for an oil change, tire rotation, or other service. You bet- I will DEFINITELY go back to this Shell station!!!

Shell has refineries in Nigeria and other parts of the world, which are polluting the local water supply and killing everyone, leading to protests. Shell hired the military in Nigeria to kill the locals and burn down their houses. I'll never go back to a Shell station. You should join me.

Came about three months ago with a check engine light on. They told me that they had to change a few sensors for $550. The problem was sill not fixed, so they claimed they had to reset the timing belt. This cost me at least another $100. The check engine light was still on after the reset and they told me the don't how to fix it! This cost me almost $700 and it took about 3 weeks without even resolving the issue! I had to go to the deal to get it fixed in one day! Avoid them at all cost!

Person at the cash called Shark,  at 11 am on 11 Sep 2021 shouted at my husband to get out and refused to serve him. We called the police and the officer went in and dealt with him.

I understand your workers are not well-educated and extremely lazy. But at lease pick up some customer phone calls please? Jeez

Hi everyone, beware and possibly avoid using the CarWash machine here because it appears defective and not washing the vehicle properly. It washes some parts of the exterior but skipped other parts despite paying $13 for the wash. Also, this particular store management somewhat has poor customer service.

If you want to use your reward points, do not use this location. As someone pointed out below, rewards points does not work. My points disappeared without being applied. Also, there is no choice whether to use it or not (all other places give this option).

I went for carwash today purchased the $15 carwash, there wasn't enough water to wash out the soap and when I spoke to the cashier he said that's how it is and he told me all he can do was to give me another wash. After that re-wash the air got shut off after 10 secs instead of 60 sec. It was not worth spending $15. If i could give 0 star i would've given for today's service.

Customers Beware....the owner severly lack customer service and management skills. I never thought I would have this exchange with owner of a business.
Profit over People (quality products)

I purchased gas, snacks and 2 face mask..... a few days later I opened the package and noticed threads coming apart. I brought it back unworn and he refuse to exchange. #wrong

He lost a customer because of 5.99...such a shame, the item was faulty and he lack the skill to make an executive decision about $5.99. Sad thing, since opening I like spent over $500.. I normally got gas there every 2 weeks and a car wash.

Not enough space in there miss leading sigh with a car wash. You are looking for one price then get to the pump and different price from see on the big sign because of car wash.
They are tricky!!! Buyer beware!

Be very careful when pumping gas here, Pump #6 will not auto stop when filling up… got gasoline all over my car after overflowing. They said it never happens, but I know of another time this happened at this gas station.

Also tried to use the one bathroom available, the other one is forever out of order, so they call the one available “unisex”. However the stench is unbearable the second you open the door 🤯 It becomes very clear the owners don’t want to spend the money needed to maintain this place.

Very convenient gas station location otherwise, just be wary that you’re probably stepping in gasoline and good luck ⛽️ try not to explode 🔥 and you really don’t want to step into that restroom 🚻

they took my points after their machine was down, didnt even get my points off of my gas, this has happened to multiple other people if you read the other reviews!  their disgusting rude nasty old man cashier had a funky attitude, i’m going to corporate about it cus this is ridiculous.

Made a special trip to this station to use Giant rewards.  However, cheated out of points due to pump card reader not working.  Rewards number accepted, then pump would not read 2 different cards.  Transaction auto cancelled at pump. Had to pay inside where the same card worked, but the points were gone.  Basically told too bad, better to pay inside.

The elderly white gentleman at the register seemed unfamiliar with the system and struggled with the process, leading me to seek gas at another Shell station because he couldn’t get it working.

The posted fuel sign price by the road was $3.49 but at the pump was $3.69. False advert to lure you in

Extremely unprofessional and won't take responsibility. Newer guy backed into the door with my car and they all refuse to take responsibility of the scratches it left and the broken trunk button. Never coming here again and highly recommend to look anywhere else with better reviews. Worst experience I've ever had for car services.

Maybe it's ok if you're paying cash but debit you can't pay at the pump, it wants you to go inside. And this has happened mutiple times. Can't fill your car from inside, you need to know the exact amount? Yeah because I know my car will take $51.36 this time? Plus 711 right across the street is like 20 cents cheaper for premium gas as of today and took my card no problem

The pumps at this shell are brand new!  And the sales people keep the entire fueling area so clean!  I especially appreciate that the squeegee water is always full and fresh because the windshield washer container in my car has a leak...thank goodness for my favorite Beltsville shell

Unprofessional and Racist as ever here and they are price gouging at the gas station

Hi
I luv this Shell station, I'm literally 2mins around the corner. I go here regularly to have a few minor things done to my car. Everytime I go their always pleasant and take me right away whether if working on other cars. I'm always in & out no more than 10 mins ❤🙏

Happy Customer☺

The people inside are great...   the people who visit the store are rude and inconsiderate.   Been yelled at, flipped off, honked at etc and fir no reason.    My car can remain dirty before I go there again!

Love this Store/Gas Station.  Nice People.  Normal Snacks & Drinks. All Kinds. No Hot Food. ( Sanger )

Employees are friendly. Never a bad experience. I visit on a daily basis.

Store is small. Some of their inventory is old.

Honda Tres Ríos

They tried to fix our Accord transmission but couldn't.  Seemed honest enough, just not equipe for transmission work.

The best parts for your car service and the best cars ever

The guys are awesome here. All of them. I lost a bag with 8000$ in cash and valuables here. They kept it for me. Not a penny missing.

I buy my gas here as much as possible. They are honest and kind.

A gas station is a gas station right? If the gas pumps and the payment isn't a hassle they've basically done their job. This station has always done this fine, every one of the probably hundreds of times I've been there over the years. Something else that these guys have also done is gone out of their way to try to save me money when buying a quick bite inside where they have an assortment of hot sandwiches, fountain sodas, coffee, and two walls of drink filled fridges. I've been going through with just a few cents less than I needed and they've just given it to me or Ive not known I could save due to some deal or another and they've taken the time to stop me at the register to make sure I realized what I had missed. Of course, this is all stuff you would think they would want to do anyway, but most places don't. As mentioned by others, the restrooms are also usually clean. If they are not and you tell them, someone either starts cleaning it up or posts an out of order sign if they don't have the immediate staff. It's also in a great location and has 3 entrance/exit points with wide filling lanes.

I like Shell very much even, if I do not have reward points.  The car wash is good and one day the manager was out on the car wash line and was ensuring the smooth operation.  The premise is always maintained inside and outside.

I come here before I go to work and this gas station is always closed and locked. I always end up having to drive to another gas station. For this place to say open 24 hours I think that's a total lie. You'll are losing customers because of this. At least place a sign on the door or something if you plan to close it for 2 hours and reopen.

Staff is friendly and is very clean. What else is there to expect from a gas station?

Everything is overpriced. The staff are nice though.

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