Shell

We had a horrible experience with the attendant in the gas station store when we were having car issues. To give background, we got off the freeway and came to this Shell gas station when our tire pressure light came on. We pulled next to the air machine to fill our tire, but we could hear the air coming out of a puncture and the tire was completely flat within 10 minutes of getting there. This was a rental car, and it did not have a spare or a tire repair kit, so our only option was to call a tow truck and an uber to carry our 6 passengers (which included 2 toddlers). During the 1.5 hours we were waiting for the tow truck, 3 cars came to get air and even though we were partially in the parking spot, they were able to pull their car close to the air machine and fill their tires, all while being compassionate and kind to us as they saw our flat. Despite this, the gas station attendant came out twice to yell at us AND call the police. Even after explaining the situation, she accused us of being "so rude" to those who needed to pump their tires. She told us that she knows we have a flat, but that we can still drive on the rim to move it out of the way. And worst of all, she ended up calling 911 to report us for staying too long and blocking the machine. The cop was very gracious to us, made sure we had a tow on the way, and seemed confused as to why the attendant called them. This woman really made an unfortunate incident much more stressful and lacked any sort of human decency or awareness of what warrants a 911 emergency.

Horrible place! Pumps can't read your card. The contact less payments also don't work. Its almost 2023! You walk in and it feels old and disgusting. I got charged the same transaction twice. It's a nasty gas station in a decent neighborhood. Skip it and go a little up the street to CHEVRON.

Car wash does not accept cards you have to use an app. I have used it 2 times and when I pull through no water comes out so I have to go in and get a code to punch in. Just purchased the code inside and save yourself some time.

The Old women She dont speak espanish . The fat lady doesn't speak Spanish. and she has the face of a nopal.   COME ON

Worn out old pumps, but they function well, just look awful. The fountain soda machine inside is wacky, you'll press one button and get something that tastes like it but totally off, like it was mixed with something else, definitely not getting anymore fountain drinks. Morning time employee was kind and polite. Overall not a bad gas station, but not very good.

Premier Chevrolet

Excellent customer service. Friendly and helpful staff

Excellent attention and service. It is recommended

Excellent attention and service, first-class facilities.

Good service and attention. The best in the GM brand

Nissan Guamuchil

Very well located, good parking, good service

Excellent agency! It is always a pleasure to visit this place!

Super Llantas Distribuidora

I found this place afew years ago, when I was looking for a place to fix a flat tire and I noticed they did also brakes and suspension, so I have done those services for my vehicle. I've gotten new tires at fare price with balance and alignment include, brakes and new shocks install. I have looked for a place where I feel comfortable bringing my vehicle to be worked on and this is the place. I don't feel worry about parts been missing or work not been done correctly. I am very satisfied with this place. I wish they offer mechanical services!

Mean an rude service if you don't speak Spanish

Quick attention and good service,,
March 24 I take back what I said in a short time, the front tires already have wear, very bad alignment that they did

Volkswagen Guasave

Good service and excellent car purchasing guidance.
The truck is beautiful

Very expensive after-sales service and diagnoses until the second visit, untrained staff, they don't solve anything, excuses, be careful, if possible go to mochis. Disgust service

Terrible service, they do not respect the vehicle delivery time. They give preference to clients over others.
They do not respond or support users. They do not solve the problems that arise, they only give excuses

At Volkswagen Guasave they provide excellent attention and detailed explanation of the service you provide to the units, in October we took advantage of a service promotion for our car, the car was delivered clean and with the spare parts that were changed to the vehicle, a very good option to make the drive-through.

We had to wait a long time to be attended to, but from then on everything was fine, good information, and all the cars were open. I would have liked a closed place with air conditioning.

I stopped here after getting a very low tire pressure warning. It had dropped drastically and fast and I live in VA so I was a bit panicky pulling up to the service area. The young man (wish I caught his name) checked my tire, but couldn’t find a nail. I was worried that I wouldn’t make it back to VA without going completely flat, so he overfilled it and reassured me I would make it home safely. He didn’t charge me anything, despite me taking up at least 15-20 mins of his time. I did make it home safely, and I’m so grateful for the kindness and calmness of this employee. Thank you so much!!

These hours need to be updated. They are not 24 hours and I agree with one of the previous reviews, RIP OFFS . I’ve been three times and they have charged me a different price for items each time.

Not 24/7 old man doesn’t like customers and gives creepy vibes go somewhere else

6:03 am and is close. It is so ridiculous

Very rude cashiers. Arrived this morning running late and the doors were locked. Cashier saw me and turned his back on me. Completely ignored my presence. But I'm grateful he did that because it forced me to stop at Shady Grove EXXON. That place is spotless and the cashiers are so friendly. I'll be taking my business there from now on and I'll be advising my neighbors to do the same.
Good bye

Nissan Guasave

I went for my second service (which if it were up to me I would do it in a trusted workshop since the agency's $$ is practically double, but it is mandatory in order not to lose the guarantee).
I set my appointment at 9 am, they attended me until 9:30 and to top it off they delivered my car at 6 pm...
Luckily I work from home and didn't need it.
Never in my life do I buy a car on credit again, let alone this agency.

Terrible service, they look for excuses to not honor the extended warranty. And, on top of that, they sell it quite expensively, with very few benefits.
I recommend NOT purchasing vehicles from this company.

Kia Innova

It's a very nice experience. You're very well treated (Given that you're actually buying a car, it may be different otherwise), there's a space for the kids and a very nice waiting room.

They will help you with your new car they got a good financing and they have a good selection of cars I've got my own Kia Rio 2018 and I'm very happy they have the best service in Baja

Nice place very nice person, but not enough graphics to see prices and colors.

Nice and clean, courteous people provide a good service.

TIJUANA INSURGENTES Nissan

Bad experience, they were trying to sell me a mechanical service for $6900.00 pesos when their home page reflects $2500.00 pesos

Didn't like the service, they don't give enough information on service prices. The cars are now boring and have no hybrid options.

really good customer service recommend give you good deals

Kind of expensive, the prices went far up if we compare with the prices before.

Bad service and they do perform the services they charge you for check your car before you leave

Toyota Tijuana

My 3rd visit was on Monday for CHR transmission oil change, when i got there at around 3:30pm the technician miguel inform me about their policy for the condition for oil change due to the color loks more like engine oil, i except and he continue with the service. The real story came down on my parr. Open the wallet and looking for my card to pay the bill, surprice me it was not there, looking for cash and enough to cover a little over 50% of the bill, continue talking and explaining Angel about my situation and told him i need to cross the border to get more cash and ill see him in the morning. He trusted me enough to take it home. The very next day i went back to see Angle with the balance that i owe with a dozen donuts to show my appriciation for the trust that he gave me. Im very surprise but im thankful for the trust in me, very had to find that here in TJ.
Now, i gain a friend and a trused dealer for my Suv service. Ill inform all my friends that has toyota to bring it diwn here and ask for Angel / Miguel. Angel, i hope you dont get in trouble from your boss or the owner, guys this is the kind off employee that you all need to hire.
Thank you Angel and Miguel, ill need another service soon

Very unhappy about this place, super bad service 5 hours waited plus they forgot to finish the job.

We take our Rav4 here to get routine service done. They do a good job and have a very nice waiting area.

We've been trying to sell our suburban to the Toyota Dealerahip for 2 days now. The first day we got a really low offer. We got a quote from Chevy that was higher than theirs, but they treated us so coldly that we decided to bring our business  back to Toyota and ask them to match Chevy's offer. They said they maybe could but that they needed manager approval and the manager wasn't there. (At 5:00pm when supposedly he leaves at 6) They said we could meet with him the next day. (Today) We came back today at 9:45am and were told the manager still wasn't there. The manager never showed up at all. No one knows the answers to anything, so each question we ask goes through like four people. Long story short, we've been here two days in a row for hours waiting for an answer they knew we wouldn't get but kept us here anyway. We're pretty sure they never intended to give us a better deal, but rather were just wearing us down to take the lowball offer they gave us to begin with. It worked. After four hours just today of everyone running around like chickens with their heads cut off, we're taking the money, leaving, and not coming back.

They don't return calls or enserwer   the calls .the worse service I have seen .in my life n .is s  toyota.dealer.wa.ooo.i wonder how they do there repairs.in cars.i call n they don't know anything..about cars...

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