Shell

I only used the car wash.  I never would have if I'd known it was $20!  First time through, I wasn't paying much attention because I was still in shock about the price, WITH ABSOLUTELY NO OPTIONS ON WHAT KIND OF WASH, and I neglected to put the car in neutral.  It rolled me through in a minute and the only part of my car that even got wet was my back window.  I went inside where the gentleman did give me a code for a free wash and instructions.  Second time through the car got washed, but not well. I will NOT be back for any services at this location.
I usually was my car at "DIY" washes, and can wash it 4 times for what this cost.
Lesson learned.

Customer service is good. My complaint was handled immediately. However, the carwash is not worth $20 at all. After two washes (1 given for free by the lady upfront) my car was still not fully cleaned. Also this carwash used to have 3 options.. now you are forced to buy a $20 carwash which is honestly robbery. Won’t be returning for a wash here.

Usually the best prices in the area. Very fair. I appreciate it.

I have no issues with the store, but that car wash was awful for $20. My car barely looks better than before it was washed.  What a ripoff!

Super clean, safe & great pricing for fuel.

There not always open 24/7 the lights are normally off around 12:00 am. still wouldn’t let me in at all even after I wrote this review the guy wouldn’t let me in this place needs to be shut down until you find people who can do there job

What I love about this gas station is the car wash, We bought an annual car wash card and we wash our car daily with less than $1 a day what a deal go check

I have been going to this gas station almost daily to buy Red Bull and cigarettes for the last two years. I have purchased cigarettes from Miss Georgie SO MANY times over these last two years..  today I went in to buy cigarettes as usual, handed my ID over and Miss Georgie refused to sell me cigarettes, four packs of them to be exact. I am 28 years old, I have been buying cigarettes for many many years. I have never ever ever been refused cigarettes as long as I show my ID. I had to go out of my way and drive all the way down the street to the next gas station to purchase said cigarettes, because Miss Georgie refused to sell them to me!
Won’t be coming back to this gas station any more!

Adding to the bad reviews. I bought the buy two get 1 free car wash. The day I bought it the printer didn’t work so I had to go inside and get the tickets. The man and lady said it’s 30 days to expire but don’t worry come in if you don’t use them and we will accommodate you. It’s literally rained all month. They are a few days expired so I go in to get them reactivated. The women was so rude and disrespectful, talking over me, making me look like I’m a liar! Made me feel like  I’m trying to get something for free??? Listen I paid for them! I don’t understand why she wouldn’t just give me a ticket and thank me for my loyalty! Or talk me into another $80 card! Bad service! You should never treat a patron like this. Owner… she is not good for business!

DO NOT use the car wash if you plan to get a package. Twice and it’s been out of receipt tape so you won’t get a code to cash in the other washes paid for. The first time the cashier gave me codes (younger) but said they all expire in a month so that was a waste but at least I got some of the washes. The second time, different cashier (senior woman), wouldn’t give me anything and told me to speak to a manager who I can’t get a hold of after many attempts.

Great location. That's the only good thing. The pumps are very old and are set up in a way that certain card users have to go inside and pay with the clerk. It's almost like forcing shoppers to browse the convenience store or maybe it's a debit card scam. There are many other reputable stations a quarter mile down the road.

Very nice and helpful even the security guy is really nice and keeps ppl from bothering costumers for money and stuff

It's a okay store  but it needs better customer service just left their cashier didn't know exact change was supposed to be given

Scratch tickets always losers employees are better than the esco bars

They won’t take credit card, disable credit reader on the pump, and attendant will say it’s your card. Bs because I use that card at the next gas station just fine.

This car wash damaged my car and the manager is keep telling me his insurance company will contact and he doesn’t want to provide me his insurance policy. I’m going to get a police report and suit them and will also file a report Better Business Bureau (BBB). I have given them enough time (more than 15 days). The corporate (Shell oil company) told me it’s privately owned.

This gas station everything is cheap Good customer service especially the woman's they are good customer service

Friendly staff, clean store! Good gas prices.

Awful experience walking in to this store, there were 3 cashiers talking in their language not acknowledging customers walking in or in line.  When I’m about to pay the cashier walks away without saying anything until I say hello I’m ready to pay then after a second cashier with the worst attitude not even saying please just giving orders tells me to go to the other side of the corner, he gets mad and tells me give me $2 when my drink was less then $2. I don’t know what he thinks treating woman like this he needs to remember we in a free country where you treat people equality.

Showed up “open 24 hours” and was not. Apparently closes at midnight.. Air Pump was cut. Dude working just stared at everyone while he was counting his drawer instead of acknowledging us customers to let us know they were closed.

On the bright side, you can definitely purchase a tire plug here.

Marshalltown Mall

Our mall is garbage. I went in it recently for the first time in years and there was nothing in there anymore. There was only two stores left in there. It’s just a bunch of wasted potential. What’s the point of having a mall if there’s no place to shop? Can’t we use all that space for something more useful? They can’t even afford to keep the fountains running anymore.

Back then it was the best if the best now there is no power and is abandoned and haunted looking from the inside.

This place is absolute trash and the mall and their staff are completely ignorant of the Americans with Disabilities Act! The so called mall receptionist yelled across the mall at my wife for having her service dog with her and continued to harass her. This is absolute harassment and we have filed a complaint with US Dept of Justice and in contact with lawyers.

It's empty.  Bath and body is pretty the much all they have inside mall and the workers just stand around as nobody goes there.  They do have hobby lobby  but when you go to a mall you want 5o be able to access the entire mall from within not have to go outside for every different place youbwant to look at

I didn't actually go into the mall. I went to Applebee's and they share the same lot.  On this day, I would have enjoyed the mall alot more! Just saying 😅

All pumps stopped at 11:40pm on a Monday night - you can’t even pay with a card. Why?? Ridiculous.

Why in the world would you not post, NO EBT at the door vs waiting until we get to the counter🤬

This place has the worst car wash!!!! I paid $15 and my car looks exactly the same when I came out of there. Don’t waste your money.

Went in to buy a pack of cigarettes ,and the lady (Tesga) was so incompetent. She didn't know how to use a Marlboro app coupon.
Been in 6 stats with this app with no problems.
No, she is just incompetent. Sucks ill never come here again.

Best gas around.  It last a lot longer than any other. The convenience store has a wade selection of snacks for on the road.  Great prices & sometimes free stuff:)

can’t pay at pump with my debit card, so i go inside to pay. i try inserting my chip, it doesn’t work. weird. she tells me to tap, but i don’t have tap. so i think “swiping my card will have to do then!”. the machine instructs me to swipe, i do, and….”sorry we don’t accept swipe” what? the machine says it’s fine? “nope no swipe” so how am i supposed to pay? how are people without chip or tap supposed to pay?

Racism, allowing people to pump gas while smoking fire light cigarettes 🚬, it’s like it’s being handled by their own type of race . Always a mess and never in any order

The cashiers are always quick and efficient. They do not fake smile. The station is clean and well- maintained, though it is rather old. The gas is quality and they accept my Kroger gas points!

Don’t go to this place. They steal money off your card by over charging you then tell you to complain to the bank to get it back. They took my last 20 bucks for food the next day. I went and argued with the attendant who put me on the phone with the owner and he refused to give my money back. I REPEAT DO NOT GO TO THIS GAS STATION. I honestly hope they go out of business.

This location is almost always cheaper than others in this area.

This place not only tries to rip you off it stinks to high heaven! You need nose plugs. The guy at the counter tried to scam me and scaned my items more then once. I pointed out what he did and he said it's 3 items.. I said yeah I bought three things but they are not all the same prices!!! So lazy!! They probably earn a fortune scamming people!!!

Very good customer service and a very clean store

Stopped at this gas station to get some gas on my way into work where the clerk was helping a lady get some ice. But also having full blown conversations with her . Took him at least 10 minutes to help her get ice while me and another dude standing the store on attended I ended up walking out because I have to go to work and I need gas and I don't have time for you to sit there and flirt around with some girl and give her ice for her carrying it to her car . It's nice but she young and very capable.  let her grab her own ice and continue helping your customers . It just seemed really unnecessary to take her out there to go look at the ice 1st then you guys both come back inside to pay for the ice then you go back outside to help her grab the ice and carry it to her car which is not even a foot away from the ice bin
Circle k got my business today

Dirty and cluttered. $8 for a small box of Fruit Loops cereal and gas is .20 cents cheaper half a mile down the road.
Cashier tooks forever to check us out cause he kept zoning out to something above his head. Told my husband the total and my husband attempted to hand him money and wound up tossing it on the counter since the guy was staring at the ceiling. I'm assuming sports show or drugs. I got fed up and grabbed our items and left before I got rude back.
If you're in a RV the parking lot is not RV friendly, we parked across the road.
Maybe it's just a Texas thing but no greeting upon entering either, real friendly.

Overall, gross and overpriced. Do not recommend.

The staff is wonderful!
Idk why they are doing self check out in a convenient store. There is absolutely nothing convenient about that. I personally refuse to use them. If the attendant can’t check me out I’ll goto another gas station. 90% of the time the self check out scanners can’t even read your items efficiently and I have to ask an attendant for help anyway. Make it make sense.

The gas pump working would be cool.   The call attendant button pictured (next to the handicap sign) working would be cool.  The tap to pay working would be cool .  The credit card machine for the carwash working would be cool.  Literally any thing working would be cool

Only shell in town that when you type in your fuel rewards info it shows how much it'll take off per gallon but doesn't actually do it. They're scamming people here and they know it.

It's a gas station. Good lighting, plenty of pumps, good price most of the time if you get cents off with the gas rewards.

love this place the people are amazing the gas prices are phenomenal and can't beat any of the prices especially on their energy drinks

What a rip off.. So first off their graphic on the pump for how they want you to enter your credit card does not match what they expect for a chip card... So after entering my info for $0.35/gallon off with fuel rewards, when it doesnt accept the credit card, when your try again, it wipes out all your fuel rewards credit even though you didn't pump any gas. Avoid this place at all costs

Been coming here for a long time since they usually have the cheapest rates of fuel.

I always get 91 and came to find out, the pumps only gives you 87 as their highest quality.

So, I have been paying for 91 fuel quality, but been getting 87 at a higher price.

This location was reported to Shell for Fraudulent and scamming on fuel quality. Received an email from Shell confirming an investigation will be conducted, but no date was given or other information was given, since gas station owners can alter their machines at any given time.

I changed my previous review because I’m always treated great at this location but every single time this same guy is here always problems I truly apologize because I like coming here and the other people who work here are wonderful but I don’t know if I’m coming back because this guy I can’t I can’t deal with him every time I come in it’s something so this might be my last time and like I said I truly apologize because you guys are some great people but just this guy is him every time Whenever I come in apparently my fuel rewards never worked with this guy

Hasn’t had regular gasoline for a week. What’s the point of a gas station if you can’t even get gas there.

They don't have a bathroom.. it seems to always be out of service. I don't bother stopping and wasting my money there...

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