BBVA

Customer service is increasingly deplorable. Especially from some administrators with older people. Although the cashier staff is quite friendly and professional.

They tell you that they are going to call you and they don't call you. They send you messages that they are going to call you from an address you cannot answer... They don't pick up the phone at the office either. What a pity they have so little consideration for customers until you change banks

Contemptuous treatment by the girl at the till, despite having made an appointment and having left work specifically to go. First, it takes 2/3 minutes for him to want to raise his head from his mobile to greet me and start to attend to me (despite having heard me say hello). Then making a few faces as if I'm bothering him. And then saying that what I was asking for (a card with the numbers on it) no longer existed and that was a lie. I am already looking to change my money to another bank (I had already said it the previous time but this is the final straw). Bye bye.

Very bad experience with them.
I don't recommend it at all.
Formality 0.

I thought putting cashier shifts back would be good. But I don't understand the criteria that the machine then follows. I have a business, I am a customer, I go first thing in the morning and it turns out that they skip my shift. In theory there are other preferential ones. It has happened to me three times. I don't understand anything.

They don't have a box, ergo you can neither take money out nor put it in (think of coins, not just bills), they send you to the cashier at the entrance. Well, that's when it's open because the schedule is not followed at all. It is basically a bank office, but an office as such, basically for them. Well... more than them, him, because he would say that there is only one worker. They could just leave the ATM outside and put the boy to work from home without any problem.

Good morning, if you close the branch for a few days and it's not for vacations, because my Itxasne manager's cell phone doesn't pick up either. A bit of
Responsibility. If not in the not too distant future I will have to leave the entity.
All the best.

When they decide to close it, they put up a sign closed for vacation and you have to go take the wind somewhere else, yes, every time I have to do something they refer me to the cashier, but to collect commissions or whatever they want, they don't cause problems, There is only one ATM and it usually works

The ATM breaks every 4 days and almost always on weekends.
At local festivals without providing that service, regrettable.

We continue the same, two weekends in a row in June without the ATM providing service, having to withdraw money at the work opposite paying commission.

Every day worse. Total disappointment with BBVA. To go pick up a few dollars they make me go from Getxo for two days claiming that the window hours are until 11. Every time I go I don't know anyone. It's a shame after having left all my trust in this bank. In time I will change to another one. Definitely

Poor care and insufficient and sloppy guidelines from the director.

Picado Abogados

CARLOS TOVAR

I had been trying to resolve my problem with the floor clause for some time, the bank, as expected, did not provide any assistance and the lawyer I had did not have much effort either, so I decided to change lawyers, I contacted Carlos and I was delighted with life, the process It was fast, clear and without problems, it was resolved faster than expected and with the best results, good lawyer 100% recommended.

Technical rigor, efficiency and above all passion. A different lawyer

This lawyer is the trustworthy person you need to solve your problems

Arturo Sánchez y Miguel Castro

A lot of kindness and good service on all matters. He handled my case very well and cared a lot about me. I recommend him.

Thank you for all the help received, the advice and the treatment. For being so close, so direct and for going beyond the professional by getting closer to people. Eternally grateful

Serious, responsible and professional. It was a delicate case, it was resolved satisfactorily. I was delighted with the service they have given me at all times.
Always available every time I have needed them. Thank you!!!

Excellent treatment, very good person. Very professional in his work, I recommend 100%

The service of Mr. Miguel Castro is incredible, he knows about laws, he knows how to work and he is a humble and unbeatable person!! It has my 10, 100% RECOMMENDED

Alberto Moreno, Abogados

Viñuelas Abogados

After 32 years of professional relationship, what I can say about this team of people and those who have already passed, as a hallmark of the company is seriousness, discretion and great professionalism, each one in their work. Cheer up and keep going.

We have been clients of the firm for more than 30 years and in all that time we have always found the solution to our legal and commercial matters, in all their facets. Being for our companies total trust and professionalism.

Professionalism, seriousness, rigor, trust, are some of the qualities of this society. Any of its members are an example of excellence at work. A team in which to place the peace of mind of a job well done.

A competent and professional office. The best thing is the personalized attention and the tailored solutions they generate for each client. As legal advisors they are fantastic. Highly recommended.

Law firm with professional treatment tailored to the client's needs. Good knowledge of the different facets that affect legal cases and effective when it comes to providing practical solutions that they help put into effect (something rarely seen lately).

Abogados Juan José Flores y Pilar Mastro

Exceptional treatment, and always willing to help you in any area, they are a reference throughout the province thanks to their professionalism.

Thank you very much for being there to defend those of us who speak with the truth.
If I or someone who asks me needs it, I will say that you are the best

First of all I put 1 star because it won't let me put any. This event has been with the person who is in charge of providing information by telephone, in my case, I was trying to get in touch with a person, or so that this person could contact me when they could. I convey all this to the receptionist and she tells me that the first visit is in person. I told her that I am from Barcelona, ​​and that she would please provide me with another means to be able to get in touch with this lawyer, she insists again about 4 more times, (that facilitating and/or finding solutions, she is not very good at it. ), I insist again, asking you to PLEASE provide me with an email, even if it is. Well, nothing.... To all this, not letting me speak and stepping on the comments that I gave. Finally he tells me (and he is so embarrassed) that I should call again at 1:00 p.m. and see if I am lucky that this person is there and can help me. Then he tells me that he has nothing more to say to me and he picks up and hangs up on me. (I was hallucinating). Maybe it would be good to do a little remodeling of how you should treat people who could possibly be clients, ooooo better an EXTENSIVE EDUCATION COURSE

The first time I went to this firm, I had a big problem that they resolved not only with exemplary professionalism but also with great humanity. From the moment I entered, I felt listened to, accompanied and once in the office, attended to and advised with total efficiency. I returned several times in search of information or advice and I was always received in the same way: with human warmth and solutions. I will always be grateful to them.

On a couple of occasions I have had doubts about my relationship with my company and I turned to their services. Very professionalism and great willingness to help me with my questions. I would recommend them without hesitation.

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