in2soles

Went into the shoe store to purchase sandals with my family and the man was incredibly rude. My mother had just recently had foot surgery and expressed her concerns on a sandal he was PUSHING hard for her to buy. After she told him how the shoe hurt her foot and she told him her foot problem, he told her “I don’t buy that” and walked away with an attitude. Great way to not do business.

Went in with a friend “just to look” and were amazed by the quality and selection of the shoes. The owner and his daughter were very knowledgeable and helpful. I thought service of this caliber was a thing of the past. After “just looking” for about an hour and a half, we both left with new shoes, a new favorite shoe store and a promise to come back soon. Would highly recommend that you go there.

I went into the store looking for a pair of on clouds. I had previously went into a footlocker and tried a 9.5, which didn’t fit, and came closer to home to have more options. I asked for a size 9 in a white shoe, which they didn’t have so I asked for a 8.5, which I honestly could have fit into. I was then berated by one of the workers, asking me what my “game” was because I went down a whole shoe size. (I looked this up and it is because these on clouds do not have regular laces and feel looser!) The worker even questioned my ability to tell if the shoe size was too big for my feet, mind you i’m an adult so he was mocking/making fun of me. My boyfriend and I responded that I was unsure of my size, and the worker stomped away to the back before returning 5 seconds later saying that they didn’t have any 8.5s in the white shoe. Well…. do you have those sizes in a different color? I wasn’t set on the white shoe, I just picked up one of the ones I would have chosen. The worker then yelled at me and accused me of using their shoe store as a try on store, alluding to the fact that I wasn’t going to buy anything, well duh I cant buy anything if you don’t let me try on the shoes to see what size I am! I looked around to the other women in the store before leave, and guess what, they were all trying on a variety of different shoes!!! Zappos has free returns if you’re unsure of your shoe size and don’t want to get yelled at for trying on shoes in a shoe store 😊

The 2 owners in the store- male and female were super super super nice!!!! I actually left the store and came back because of how nice he was. He was incredibly helpful. I left because I didn’t want anything but then I had second thoughts and came back. And a lot of the fact of coming back was due to the fact of how nice the man was. He made me feel super comfortable and offered excellent excellent, probably the best advice ever on sneakers. He knew exactly what he’s talking about. And I instantly felt compelled and even wanted to buy something there. And I bought a pair of on clouds that I absolutely love and I was so glad of my purchase. Thank you so much for such excellent excellent service and professionalism. I highly recommend this place to anyone looking for sneakers. Again A+ plus plus.

What a GREAT find! I was having trouble finding a place to find and fit new sneakers. The owner, Steve, was terrific. Patient and a great listener, he found 2 perfect pairs for me and my achy feet! My husband got a pair of very stylish new shoes too. Great selection, knowledgeable owner and some very, very cool styles! Thanks, Steve!!