Twice I have gone shopping, the first time they barely attended to me and today, December 4, 2023, they never took me into account, perhaps because I was not wearing brand name clothes, starving, I can even pay for a smile
Terrible service, they serve as if they were doing a favor, just because I like the brand and I needed to change my phone I went, but I didn't even want to return. They should give them a quality customer service course.
I was disappointed with the attention in the service area, yesterday May 13 between 1100 am and 1300 the technician with work turns to see you, without touching my equipment he told me that he could not do anything to recover my information, I asked him for a second assistance on the phone and told me to act as if all clients were computer experts and even, but that you must manage better customer service, I spoke to MAC and there they were able to assist me and solve the problem, it was a matter of time and check the equipment
Terrible service in sales, technical service, they make the Apple brand look bad. And despite everything, just because of the preference I have for the brand, I bought the newest iPhone, but they themselves discouraged me and make you understand that the equipment is expensive and I don't know if you can afford it, so They always try for less.
Disgusting customer service, my iPad was blocked, I went and they sent me home arguing that they couldn't do anything and they recommended me to call the call center, I dialed and they told me that they could unlock it in iShop without any problem. They disgust incompetent employees of 4th.
0
Twice I have gone shopping, the first time they barely attended to me and today, December 4, 2023, they never took me into account, perhaps because I was not wearing brand name clothes, starving, I can even pay for a smile
a week ago0
Terrible service, they serve as if they were doing a favor, just because I like the brand and I needed to change my phone I went, but I didn't even want to return. They should give them a quality customer service course.
2 months ago0
I was disappointed with the attention in the service area, yesterday May 13 between 1100 am and 1300 the technician with work turns to see you, without touching my equipment he told me that he could not do anything to recover my information, I asked him for a second assistance on the phone and told me to act as if all clients were computer experts and even, but that you must manage better customer service, I spoke to MAC and there they were able to assist me and solve the problem, it was a matter of time and check the equipment
2 years ago0
Terrible service in sales, technical service, they make the Apple brand look bad. And despite everything, just because of the preference I have for the brand, I bought the newest iPhone, but they themselves discouraged me and make you understand that the equipment is expensive and I don't know if you can afford it, so They always try for less.
a year ago0
Disgusting customer service, my iPad was blocked, I went and they sent me home arguing that they couldn't do anything and they recommended me to call the call center, I dialed and they told me that they could unlock it in iShop without any problem. They disgust incompetent employees of 4th.
2 years ago