iShop Mixup

It is a real shame to confirm what is said in all the comments, the service is terrible, the sellers and the girl at the checkout have a disastrous attitude, unfortunately we bought the equipment because we urgently wanted to buy it but if we had had the opportunity we would have gone to another branch . They have no intention of guiding you. All wrong.

Terrible attention from their advisors, they never have stock, but when you ask for Whats App they always have inventory but they deny it in a rude and even mocking way.

I didn't visit the place. I called to ask about the existence of a product and waited more than 4 minutes hahaha I hung up and called again twice and they didn't want to answer my call. Inefficient and slow service compared to other branches

Terrible attention to this place. I went for warranty issues and a thousand excuses to avoid receiving the products. Now they say that I have to see it directly with Apple and not with them since they are only in charge of selling the product. Unacceptable criteria directed at the company and not the client. Buying there affects the experience of buying a product of that price.

Really, this branch does not deserve a single star, the advisors do not know what they have in stock, I was going to buy an iPhone over the weekend and one told me that they had it in white and I said OK, then another one that they had in black and purple, and I asked him for the black one and he came back after 30 minutes and told me that he only had purple. I agreed to the color but since it is possible that such an expensive brand does not know what they have in stock, and at the moment of paying my purchase did not go through their system, they went super heavy almost almost to tell me that I was poor for not having money in my card, when I obviously had it, they told me that the problem was MINE with MY BANK, today I went to the bank to solve that issue and my cards were 100% ok, there was no issue with the bank. The idiocy was from the person who was going to charge me who did not know how to spend a purchase as simple as an iPhone that they surely charge every day. What a horrible branch, don't come.