iShop Mixup

Excellent service from all store employees, especially customer service. The young Carlos Aróstico is an excellent advisor, he guided us and helped us resolve all our doubts, so we are sure that we chose the best option.

2 years ago I bought my iPhone 12 and they treated me very well, tomorrow I will order the 15 pro and we will see again if the treatment is the same, but on my previous visit everything was very good

I understand that because it is Sunday, 7.30 pm and Children's Day, the employees may be tired, but the attitude of the employees is really terrible, I have never experienced something similar in any other iShop store. It is painful. 5 minutes looking for a case for my cell phone and 3 white-faced employees with lost looks, it really is a shame.

Very friendly and everything. But a long time to serve you. A year ago I was happy with the service at this branch but it now leaves a lot to be desired. They made me wait 30 minutes to charge me for a car charger just to not open another box, it had been hot frequently and is far from the attention they previously offered you.

Bad treatment of employees. I have bought the iPhone 12 and 13 pro max. Today December 14, 2022, I went, I said let's go for the 14 pro max. I told him that I had an 11 pro max I wanted to change the battery. He told me I think it costs 3000 pesos or more. And the information ? The truth is, if I went by cell phone but the service disappoints me, I'll go to Puebla or CDMX better. But really, I know they should sell but that attitude.