ace hardware

Terrible Hardware Store! They took a product, specifically Irwin Quikgrip Clamp, that was originally packaged as 2 and sold them individually at a higher price. I only realized this after going to another Ace and seeing them package together and nearly half the price. I should have been suspicious seeing the sharpie 12” written on by hand. Not to mention the store is so disorganized and disgusting. I should have walked out the minute I stepped in. Now I’m stuck with overpriced clamps.

Bought 2 fans and opened one discovered it was garbage and was told no returns on open electronics regardless if they work to your satisfaction. Buyer Beware also extremely sarcastic employee when I called inquiring about the return policy. Stick to Home Depot or Lowe’s

I couldn't bear to live with my wild combination of turquoise and purple wall tiles from the 50s after living in my home 24/7 during the pandemic. I've been curious about Rustoleum Tub & Tile for the past year and I finally took a chance and decided to put in the work and paint my tiles white. Well, I obviously joined a mass of people doing DIY home renovations because this product's in high demand! I couldn't get it on Amazon and when I googled it, Google Shopping listed this location as having it in stock. I called the store and they made me aware that they would be receiving an order in a few days. I left my number for them to contact me when the shipment arrived and like clockwork, they actually called me back! The store has a wonderful variety of goods and it's a local business. I really enjoyed shopping there and speaking with the knowledgeable staff. As for my tiles? I think they came out great! 👍

The guy in the store charged me $15 for "labor" to put a couple of washers and pins on the wheels of my cart. The thing is he didn't ask me if I wanted him to do it or anything, he just started doing it. I just expected to pay for the hardware and leave to do it myself but I thought he was being nice, like the people at autozone who put your windshield wipers on after you buy them. It took all of TWO MINUTES to do. I think what makes me the most upset is that he didn't even stop to think that I could be capable of doing it on my own (I am a petite woman). I put the wheels on the cart myself when I first bought it. It's not hard. Had I known they would pull this stunt I would have gone elsewhere. If they want to earn money from contracting, there should, at the very least, be an ACTUAL contract involved. Or maybe they could try their hand at freelance work instead of retail. SMDH. Edit: 3 weeks later and one of the wheels FALLS OFF, vs the year the wheels lasted when I put them on myself. These guys aren't even competent at what they do, SMH.

Old School hardware store. If you need a bolt or nut they probably have it. Advice: just ask one of the guys up front for what you are looking for, don't waste time trying to find it