Triumph Home Services

I cannot say enough about the value of service, quality of work, and professionalism I found at Triumph Home Services. They installed a far superior product than what I previously had, and for $2000 less than a competitor’s estimate. They saved me money!! Also, I have to say that the situation my basement presented was not exactly the most user friendly for an installation team. I have obstacles down there! I won’t bare my soul completely here, but know, those guys who had to haul out my old system and get the new one in, did so with efficiency and smiles despite a non conducive setup. Next, their response time was Fast- from the assessment, to the estimate to the install. I have 3 kids in school and time is of the essence when they all need hot water for clean clothes, showers, dishes etc. I now have a more efficient, cost effective on-demand hot water system for less than a traditional furnace offered elsewhere. The value of my home has increased because of the thoughtful assessment and recommendation of Triumph Home Services.

These guys are the real deal! From the moment I called to just inquire about an air issue I was having, Devin made me quickly realize I chose the right company. He was patient, friendly, very informational and walked me through everything step by step! I had a quote within minutes. We decided to move forward and when I met Chris and the crew I was reassured I hired the “pros”. Chris was extremely knowledgeable about the equipment and walked me through exactly how it was functioning! If you want true customer service and a company that does what they say with pride in their work, look no further!

I am so happy with Triumph’s service. They are knowledgeable, courteous and most importantly honest. I have had a boiler with an on-going issue. My boiler cycles on/off at times. Sometimes for hours, sometime for days. I have had other HVAC companies diagnose the problem in minutes and offer me a new control board with a 500% markup. No Thank You. Triumph have previously worked on this issue and have replaced a gas valve. The replacement valve did not correct the issue and therefore never tried to make me pay for it. On Triumph’s next service call, their technician correctly troubleshooted and found the issue: a defective wire coming from the temperature control unit. Only a highly skilled technician (ask for James) could have found the issue. The voltage output from the zone temperature board was 24V but the voltage input to the gas valve fluctuated. Now I finally have reliable heat for my house and my hot water tank. Awesome !!!

Triumph replaced my aging and failing oil furnace with a heat pump system that also utilizes propane in the coldest months. So much more efficient and much quieter. The work was quoted appropriately, performed beautifully, and works great. Been on an annual care plan since. Both the office and service folks are fantastic. I have since used their plumbing service as well, outstanding. So glad to have found this great local company to do business with. Devin runs a top notch customer forward company. Give them a call.

I've dealt with a lot of contractors of various trades, and without a doubt, the professional installers at TRIUMPH set the bar for all others. Companies often advertise how customer service is top priority, only to fall far short of their boast. For TRIUMPH, customer service really is top priority. The installers were always courteous, friendly, and knowledgeable about their product. They went out of their way to make this customer reassured that they'd get my house be back online with heat and hot water after experiencing a failed boiler. Being from an engineering background, I tend to ask a LOT of questions. A huge shout out to John (the lead) for his patience in answering my questions and researching when a correct answer was not at the tip of his mind. Another very impressive work quality the TRIUMPH crew displayed was their tenacity to get the job done but done right. Today's youth would never think about working overtime, but John, Ryan, and Rich worked their *** off with long hours and in a true team effort. And if a small electrical problem occurs, TRIUMPH is Johnny-on-the-spot with the electrical department promptly arriving at the house and squaring away the issue. Thank you, David. So, in closing, I'd say that Devin (owner) has developed a very good business that is truly customer focused and employs friendly people who like their job, and are truly skilled at their job.