Brandon went above and beyond for our order. We ordered a pair of shoes from our local store. Brandon, took the order to the Fed Ex office to expedite shipping. He was polite, returned my call more than once, and made it a wonderful experience. Thanks Brandon.
Katelin was amazing. Not only did she give me her full attention from the minute I stepped in the door, she offered to clean my shoes that I came in wearing..for free. I have a new pair of on clouds and a new favorite shoe store. Thanks guys!
I had 2 great experiences at the Bloomington store. I am looking for the right walking shoe. My first trip I must have tried 8 shoes. Found a pair and ordered online to get the color I wanted. After just a few hours wearing them, I decided to take them back. They were too snug. Lori(ASM) helped me through the return and made it so easy. This time, I tried a dozen shoes. Athletic shoes and sandals. She was also assisting others the whole time. She was patient and full of knowledge. Although, I left without shoes, I left knowing more about what I need. I’m going to the Indy store to try options that weren’t at the Bloomington store to try on. Thank you Lori. You’re a super star!!!
Went to your store looking for a new pair of HOKA shoes. Caitlyn helped me and did an amazing job! She was kind and very patient and helpful. I just had to hug her when I left. Great store I will definitely go back
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Brandon went above and beyond for our order. We ordered a pair of shoes from our local store. Brandon, took the order to the Fed Ex office to expedite shipping. He was polite, returned my call more than once, and made it a wonderful experience. Thanks Brandon.
2 months ago0
Katelin was amazing. Not only did she give me her full attention from the minute I stepped in the door, she offered to clean my shoes that I came in wearing..for free. I have a new pair of on clouds and a new favorite shoe store. Thanks guys!
3 months ago0
I had 2 great experiences at the Bloomington store. I am looking for the right walking shoe. My first trip I must have tried 8 shoes. Found a pair and ordered online to get the color I wanted. After just a few hours wearing them, I decided to take them back. They were too snug. Lori(ASM) helped me through the return and made it so easy. This time, I tried a dozen shoes. Athletic shoes and sandals. She was also assisting others the whole time. She was patient and full of knowledge. Although, I left without shoes, I left knowing more about what I need. I’m going to the Indy store to try options that weren’t at the Bloomington store to try on. Thank you Lori. You’re a super star!!!
7 months ago0
Went to your store looking for a new pair of HOKA shoes. Caitlyn helped me and did an amazing job! She was kind and very patient and helpful. I just had to hug her when I left. Great store I will definitely go back
8 months ago0
Didn't buy anything,but the workers here are amazing. They were smiling, and actually helping people.
2 months ago