Top Dollar Pawn

Sold me an amplifier and a guitar a few months back. Got strapped for cash recently and went to sell the amp back to them at guaranteed half price. They lied and said they sold me a pedal with it. I never received a pedal with the amp. There wasn't a pedal on the floor with the amp. They never even mentioned a pedal when I bought the amp. Yet they wouldn't give me half price back and accused me of losing/keeping this mysterious pedal for myself. Again, let me reiterate, THEY NEVER SOLD ME A PEDAL WITH THIS AMPLIFIER, NOR DID THEY MENTION ONE CAME WITH IT. Complete rip off artists. I don't think the guy at the counter knew what was going on, but his rude manager behind him absolutely knew what she was doing. She ripped me off so she didn't have to give me what I was owed. This place is a joke.

I use top dollar. I've bought guns, backpack, knifes, tools, and I've sold tools, guns, amount other things like gold and silver. Top dollar has always treated me good 💯. I give them 5 stars all day long for being the best pawn shop in pueblo. My ol lady is Rhonda vandegrift I'm James Neighbours and we both do our pawning at Top Dollar. Thanks Top Dollar Pawn on 4th st in pueblo Colorado

Probably one of the worst pawn shops I've EVER seen, the staff was literally ghetto fabulous. Didn't try to interact with us at all, acted like we were below them because of the situation "we're there pawning". FYI we need our rent money and don't get paid until the 10th, I can't believe you get ANY service to be honest. Their barely giving 10% if your lucky and was just an absolute terrible experience all around. Literally offered us $60 on a $960 grow light, you e got to be joking right? I will NOT be returning and will be sure to let everyone I know how my experience went and to spread the word. People like you should NOT run businesses because your communication and professionalism skills SUCK, and maybe try being mindful of the business your running. I wouldn't be there if I wasn't in a tight spot JERKS! Your welcome 😉

I randomly chose Top Dollar Pawn from Google as a possible retail outlet to buy my PlayStation 4 I had been searching for with no luck. Upon my arrival at Top Dollar Pawn, not only was I met with an immediate low-key, not invasive, greeting from the staff, who remembered me from my phone call a day or two prior to my visit. Impressive, that was. So I was given a few different options on which unit I wished to purchase. The chosen unit was then plugged in, hooked up, turned on and demonstrated, right in front of me so I was completely satisfied with the purchase I made. However, once I got home, I noticed a thing or two that I wasn't happy with. Being a refurbished item, you'll have that occasionally. Upon my returning the product to the store, I was somewhat expecting a bit of a hard time, as is usual for a pawn shop with the return of electronic items. However, to my surprise and pleasure, the staff, namely Rosalind and Misha, both made my second visit even better. They were quite friendly with me very helpful and accommodated my every need and then some. They were really cool people to deal with and I am very thankful that I've walked into Top Dollar Pawn that particular day. Again thank you Rosalind and Misha and Andrew for a very honest and Fair & Square Deal. From my past experiences, a pawn shop is not generally where you find service of this magnitude. However, I did just that.

I went into Top Dollar Pawn looking for a white gold and diamonds ring for my wife's upcoming birthday willing to spend money on what I'm sure is 1 of their most expensive type of items. Customer service at it's worst. No one greeted me. No one even bothered to acknowledge me. After standing at the jewelry case for about 5 minutes I walked around the entire jewelry case and look at the sunglasses and costume jewelry and then right back to the section that held the rings I was interested in. Still, no service. Being a black man I'm no stranger to this kind of treatment. Just another establishment that ruined repeat and future business. I'll NEVER return and will warn anyone I know that they may not be welcome in this place of business regardless of how much money you're willing to spend.