The UPS Store

This store is selling postage stamps for a 50% mark up. I thought my total seemed off and asked if that is how high stamps are now and the employee looked me straight in the eye and said "Yes, that's what they cost now." I did not notice how much I actually paid until I got in my car and checked the receipt. When I got out to return them, they had posted a sign that said all sales on the stamps were final. Guessing the employees are pocketing the money. Learn from my mistake. Don't use this store Lubbock people.

You can provide them with a legit address and they will reply with what is the actual address. They look at you like you’re stupid and then ask you how to spell a basic name like Rodrigo. It is just a bit annoying because you can give them all the material and they still don’t know what they’re doing.

Showed up at approximately 0930hrs on 7 February 2022 to drop a package off. Two employees were visible and one that was either a customer or filling out an application. The male was behind the counter on the phone and the female was with the person doing paperwork at the island. So they weren’t anything resembling busy at this time. The female was busy talking about personal family business and after 10 minutes she asked if I just needed to drop off the package and if I needed a receipt. I answered yes to both and at that time she walks over and spins the monitor around to her side of the counter. The male who was still on the phone then came back over and took over looking as if he was inconvenienced and begrudgingly scanned my package and handed me a receipt. Moral of this long review is be prepared to have a long wait regardless of if they’re busy with customers or not. Also know based on my visit that you’ll be entertained by employees talking about their personal family business. Who needs The Jerry Springer Show when you can just go drop a package off at this location. Just don’t forget your popcorn.

This has been a go-to place for shipping, which they do well, but now bumping down to 3 stars. Their signage and their website say they do PASSPORT and other ID PHOTOS, but this location does not, I find after waiting in line... Someone needs to update their info, and this may no longer be my favorite place to ship...

It is so unpleasant to go here. The employees act as if you’re inconveniencing them. Mysteriously, my package that was labeled with a lithium battery warning tag was missing it’s contents (AirPods) when it arrived at its destination. Never again