The UPS Store

The staff was trying to be helpful but apparently their manager decided to just send my package back to UPS on Hull. Said was delivered at WDM but was sent back with no call or nothing. So why the heck did I pay to have that location to be my access point to have my very important insulin pump parts and materials just to have the manager say’ don’t want it here’ and then I have to waste another two hours of time there and back to get my stuff. That guy just needs to leave cuz he has done this to me before and can’t believe I paid for service to have it be my access point and he just said nope don’t want it… and it was even there full day so he can’t say I didn’t pick it up fast enough. Your staff if only reason you’re in business still.

The corporate headquarters must have decided to fire the rude employees! The gentleman who helped me this morning opened right at 8:00 AM. He was friendly, helpful, knowledgeable and efficient. He even professionally packed my clock at a reasonable rate! I had a terrible experience with FedEx loosing very important documents and never caring or finding them! So if this arrives, UPS is my new “Go-to” shipping company! Wonderful experience so far.

I have always had excellent service at this UPS store! The staff is friendly, knowledgeable and efficient. The store is always clean. What more do you want?

If you close at 6:30 (according to everything online), why is your store locked at 6:19? Make it make sense. Totally bummed because this UPS store always had the best employees out of all of them in the metro. Don’t think I’ll be back if I can’t count on them to even be open when they’re supposed to be.

Seriously, I can’t even rely on UPS to print three pages. I submitted an order the day before online and paid. Then I show up at the time provided and of course the dude is hesitant and confused as if he’s dealing with something completely foreign. I could tell he didn’t want to talk to me. After fumbling around he just said it’s not ready and it can’t be ready for another few hours. At this point trust is gone, what’s the point of doing anything if it doesn’t work. I was counting on them because it’s my resume that I need very soon. Don’t bother doing anything online they probably don’t pay attention to it and it will catch them off guard when you try to pick it up haha